Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

Introduction
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Strata DK Programming 5/99ix
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NoteSome documents listed here may appear in different versions on the CD-ROM, FYI or in 
print. To find the most current version, check the version/date in the Publication 
Information on the back of the document’s title page.
The following documents and CD-ROMS can be used to reference further information about the 
Strata DK systems.
©Digital Telephone User Guide provides all the procedures necessary to operate...

Introduction
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xStrata DK Programming 5/99
©Keyprint 2000 User Guide provides instructions for the Keyprint 2000 software printing 
package which allows you to print and store custom button label keystrips for Strata DK 2000-
series 10-button or 20-button digital telephones, 20-button add-on modules, and 60-button 
digital DSS consoles.
©Strata DK Programming Manual provides all instructions necessary to program the system 
and system record sheets, including ACD.
©Strata DK...

Introduction
Related Documents/Media
Strata DK Programming 5/99xi
©Insight DK CD-ROM which includes Insight DK software, the upgrade to Insight DK Plus, 
Demo software, Insight DK documentation and training modules.
©
©© ©Insight DK Installation Guide explains how to set up the network, install the server software, 
install clients and explains how the data files are organized.
©
©© ©Insight DK Supervisor Guide provides instructions for using the Strata DK Insight and 
Insight DK Plus MIS for the...

Introduction
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xiiStrata DK Programming 5/99 

Strata DK Programming 5/991-1
Overview
Overview1
Numerical Program Listing
The following numerical listing gives you the Strata DK program numbers, titles and program 
types.
Program Number
Program Title
Initialization & TestSystemStationToll RestrictionLeast Cost RoutingACDISDN
00 Part 1: Software Check/Remote Maintenance Security Code 
AssignmentsX
00Part 2: RCTU: Random Access Memory (RAM) TestX
01 Station Logical Port Display and/or Change X
02Station Physical Port Display and/or ChangeX
03 Flexible...

Overview
Numerical Program Listing
1-2Strata DK Programming 5/99
*14-1 Auto Answer with Zip Tone Assigned to Agent ID X
14-2ACD Supervisor PasswordsX
*14-2 DID/Tie/DNIS/ANI Line After Shift and Overflow Substitution Destination X
14-3Announcement / Music Port Assignments and Queue PatternX
14-4 Queue Time Out Overflow Destination X
14-5Overflow Point and Ring No Answer Routing Destination AssignmentsX
14-6 After Shift Service DestinationX
14-71Queue Size for Alarm (Immediate Assignments)X
14-72 Queue...

Overview
Numerical Program Listing
Strata DK Programming 5/991-3
Overview
34Hold Recall TimingX
*34 Station Class of Service (Standard Telephone Camp-on Busy and Busy 
Override Tone Option)X
35Station Class of ServiceXX
36 Fixed Call Forward (Voice Calls Only) X
*36System NT Button Lock Password Changing Station AssignmentX
37 CO and Tie Line Ring Transfer (Camp-on) Recall Time X
*37Park Recall TimingX
38 Digital and Electronic Telephone Keystrip Type X
39Flexible Button AssignmentXX
40 Station CO Line...

Overview
Numerical Program Listing
1-4Strata DK Programming 5/99
46-11~81Toll Restriction Class ParametersX
46-21,46-31 
46-41,
46-51,
46-61,
46-71,
46-81Toll Restriction Classes 2~8 X
47Toll Restriction Exception Office Codes Assigned by Area CodesX
48 Station Toll Restriction Classification X
50-1Least Cost Routing ParametersX
50-2 Least Cost Routing Home Area Code X
50-31~35Least Cost Routing Special CodeX
50-4 Least Cost Routing Long Distance Information (LDI) Plan Number X
50-5Least Cost Routing...

Overview
Numerical Program Listing
Strata DK Programming 5/991-5
Overview
*64-2 Number of DID/DNIS Digits for Trunk Groups X
*65Call by Call Channel Group AssignmentX
*66-1 Channel Group Number ParametersX
*66-2, 
*66-4Call-by-Call Trunk Group Codes and Network IDX
*66-3 Channel Group/Trunk ParametersX
*66-5Line Directory Number (LDN) RegistrationX
*66-6 LDN/Trunk Group to Channel Group Assignments X
*66-7LDN/Trunk Group AssignmentsX
*67-1 Trunk Group Call DirectionX
*67Call Types for ISDN Trunk Group...

Overview
Numerical Program Listing
1-6Strata DK Programming 5/99
*81, *84, *87 Ground/Loop Start/ CO Line to Directory Number Button LED Flash 
AssignmentsX
81~89Ground/Loop Start/CO Line/Station Auto Attendant, Attendant Console, 
and Distributed Hunt Group Ringing AssignmentsX
90 Initializing Program 00~*99 X
91-1Automatic PCB Recognition/Port RenumberX
91-2 Data Transfer from Temporary Memory to Working Memory X
91-9System InitializationX
92 Initializing Speed Dial Numbers, VM ID Codes, Character...