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Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual

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Page 591

Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-25
Substep A: Access the TelMon/HMISCS Screens
Each time the HMIS program is started, a minimized button for each of the programs (i.e., 
TelMon, HMISCS) appears on the desktop taskbar (shown below). By placing your cursor on a 
button, context-sensitive help identifies the program as the SMDR Viewer (TelMon) or the Comm 
Server (TTY) Viewer.
ä
 To access the program screens
ä
Click on the desktop taskbar icon. The...

Page 592

Hospitality Management Information System (HMIS)
Installation
15-26Strata DK I&M    5/99
Substep C: Check HMIS TTY Settings...or click No to 
cancel the process. 
When the TelMon 
View pop-up box 
displays, click OK.
4. Select the new 
setting, then click 
Close.The SMDR Viewing screen displays.
5. Click Close.
6. Click Yes.
1. From the Comm 
Server Viewer screen, 
double-click the area 
to the right of Flush 
Queue (see Figure 
15-13 on Page 15-23).
2. From the Comm 
Server screen, click...

Page 593

Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-27
Step 14: Program the Strata DK
The HMIS controls outgoing calls by assigning the station to one of three LCR classes of service. 
Outgoing calls are tracked and recorded using the DK’s SMDR data.
Table 15-15 lists the Strata DK programs which must be configured for the HMIS integration with 
the Strata DK systems to operate properly. See Strata DK HMIS LCR Programming on the next 
page for additional LCR programming...

Page 594

Hospitality Management Information System (HMIS)
Installation
15-28Strata DK I&M    5/99
Strata DK HMIS LCR Programming
The following LCR programs use the guidelines shown in Table 15-15. See Chapter 5 – Least Cost 
Routing in the Strata DK Programming Manual
 for more detailed information.
Program 50-1 LCR Parameters
ä
Set LED 01 and LED 04 to ON.
Program 50-2 LCR Home Area Code
äEnter the local area code. Example shown below.
Program 51Enter LCR area codes. 
Plan 01 includes home area code, 800, 888....

Page 595

Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-29
Programs 50-3 (1~5) LCR Special Codes
ä
Add special codes 411 and 911.
Program 50-4 LCR Long Distance Information (LDI) Plan Number
ä
Enter 08 for RCTUA, RCTUBA/BB and 16 for RCTUC/D and RCTUE/F. 
Program 50-5 LCR Local Call Plan Number
ä
Enter 02 as the local call plan.  
Program 50-6 LCR Dial 0 (Zero) Time-out
ä
Enter the time-out value. Value 06 is recommended.
Program 51 LCR Area Codes
äEnter the LCR area codes....

Page 596

Hospitality Management Information System (HMIS)
Installation
15-30Strata DK I&M    5/99
Program 52 LCR Office Code Exceptions for Specified Area Code
ä
Assign LCR office code exceptions as needed.
Program 53 LCR Schedule Assignments for LCR Plans
ä
Enter LCR schedule assignments for LCR plan 01, 02 and 08/16. 
Stations in groups 1, 2, and 3 are controlled by HMIS. The following table shows you how to set 
up Program 53 for the HMIS.
Program 54 LCR Route Definition Tables
ä
Enter LCR Route Definition...

Page 597

Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-31
Program 56 LCR Station Group Assignments
ä
Enter LCR Station Group Assignments for LCR Plans 01, 02, and 08/16. Guidelines are 
shown below.
Step 15: Set up the Server Network
The following section has step-by-step instructions to set up the server in a Windows peer-to-peer 
network. For additional information on any of these procedures, see Microsoft Windows Help/
Network.
ä
To set up the server
LCR GroupEnables...

Page 598

Hospitality Management Information System (HMIS)
Installation
15-32Strata DK I&M    5/99
3. Click Add.
4. Highlight Service and 
Microsoft.
5. Click OK.
6. Click Add.
7. Highlight Protocol 
and click Add.
4270
4269 

Page 599

Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-33
8. Highlight Microsoft 
and TCP/IP, then 
click OK.
9. Click Add.
10. Click Protocol and 
click Add.
11. Highlight Microsoft 
and NetBEUI, then 
click OK.
12. Click File and Print 
Sharing.
4318
4319
4269 

Page 600

Hospitality Management Information System (HMIS)
Installation
15-34Strata DK I&M    5/99
ä
To set up workgroup
ä
To activate sharing13. Ensure the boxes 
shown at right are 
checked.
14. Click OK.
1. Open Identification.
2. Enter this computer 
name: HMISSRV01.
Note Make sure you enter a zero in the name.
3. Enter this work 
group: HMIS
4. Enter this description: 
HMIS SERVER
5. Open Access Control. The share level access control should be selected.
6. Click OK.
7. Remove floppy disk 
from drive A.
8....
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