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Toshiba Perception Electronic Business Communications System Installation And Maintenance Manual
Toshiba Perception Electronic Business Communications System Installation And Maintenance Manual
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Station loop limit Standard telephone Electronic key telephone Minimum leak resistance Maximum ringer/line (std. tele.)Ringing (std. tele.)Ringing tone (EKT)Buzz tone Busy override tone ing trip Dial tone Busy tone Ringback tone Overflow tone Recall dial tone Miscellaneous tones Crosstalk Insertion loss Station-to-station Station-to-trunk Trunk-to-trunk Longitudinal balance Return loss idle circuit noise System impedance Switching Primary power Reserve power Central office loop limit Maximum distance between console and equipment cabinet Operating temperature Operating humidity Storage temperature500 R(including telephone) 1000 ft. 24 AWG cable 30,000 R3 85f 10 Vrms, 20 Hz, immediate ringing 500/640 Hz, modulated at IO Hz 300 Hz 2400 Hz During silent or ringing period 3501440 Hz, continuous 480/620 Hz, interrupted at 60 ipm 4401480 Hz, 1 sec. on, 3 sec. off 480/620 Hz, interrupted at 120 ipm 350/440 Hz, three l/8-sec. pulses, followed by continuous tone 440 Hz > 75 dB down 5 dB1 dB1 dB > 60 dB (200 h 1000 Hz) on- and off-hook> 40 dB (1000 ‘L 4000 Hz) on- and off-hook > 18dB ERL 25 dBrnC600 Qfor stations600/900 5-2for trunks TDM, PCM, non-blocking 90 5125VAC,500watts,50160Hz An external charger/inverter supplies 115 VAC to the primary power supply 1500 r;21000 ft. (24 AWG) 32 m 104” F (0 ti 40” C) 20 I\J 80% without condensation 14 I‘v149’ F (-10~65°C)
Features and Services All the features and services availablein PERCEPTION are summarized in Tables B and C, which list the basic and optional features, respectively.Access toPagingClass of Service Restrictions Code Restrictions-3-digit Console-less Operation Data Transmission-voice band Distinctive Ringing Flexible Numbering Immediate Ringing Multiple Console Operation Multiple Trunk Groups Music-on-hold and Camp-on Night Service-Fixed Night Service-FlexibleNight Service-Universal Remote Access to Services Remote Administration/Maintenance Rotary Dial Compatibility Route Advance Station Set Mix Tandem Switching Tenant Service Tie Trunks Toll Restriciton Tone Dialing (DTMF)Tone-to-dial Pulse Conversion Traffic Measurement Uniform Distribution Wiring Variable Time-out Automatic Callback Call Forward-All Calls Call Forward-No Answer Call Pickup-Directed Call Pickup-Group Call Waiting Conference-3-party With Transfer Direct Outward Dialing Do Not Disturb Hold-All Calls Manual Line Service Meet-me Page Message WaitingPrivate CO Line Services Remote Retrieval of Held Calls Station Hunting-Circular Station Hunting-Distributed Station Hunting-Secretarial Station Hunting-Terminal Trunk-to-trunk Connections Uninterrupted Line Connection Automatic Dialing Automatic Line Preference Call Status Indication Common Audible Signalling End-to-end Signalling Handsfree Answerback with Speaker Cut-off Handsfree Monitoring l-hold Indication I-use Indication Manual Signall ing Modular Cords Multiple Appearance Directory Number Non-locking KeysOn-hook Dialing Prime Directory Number Privacy Privacy Release Push-button Dialing Push-button/key Access to Features ReleaseSpeaker/Amplifier Speakerphone Tone Buzzing Tone Ringing Voice Paging Volume Control *Future feature
Attendant Camp-on with Indication Attendant Conference Attendant Emergency Transfer Control Attendant Initialize Attendant Recall Busy Lamp Field Call Waiting Lamp Digital Information Display Direct Access to Paging Incoming Call lndentification IndividualTrunk Access Night Service Control Non-delayed Operation Overflow FacilitySpeed Dialing-System Station Verification Switched Loop Termination Through Dialing Timed Reminders-Variable Time of Day Display, Set, Reset Trunk Group Access Control Trunk Group Busy Indication Trunk Equipment Number Display Trunk-to-trunk Connections Trunk Verification Power Failure/Emergency Transfer ect Inward Dialing (DID) Call Forward-Busy Multiple Listed Directory NumberLeast Cost Routing Station Message Detail Recording Reserve Power 20-key EKT Wall Mount Kit “Future featuke Q2.00eneral - 02.0The system diagram in Figure 6 shows the central equipment cabinet, attendant console, electronic key telephone, conventional 500/2500-type telephone,and emergency transfer unit. An external customer-provided tuner (or equiva- lent) is required as a music-on-hold source. All connections to on-premise equipment and the public telephone network are made via a customer-provided main distribution frame (MD F).2.02The functional block diagram in Figure 7 shows the central equipment divided into four main sections; power,central control, central service equipment and peripheral interface equip- ment.a) Power Section: Main power supply 20 Hz ringing b) Central Control: Floppy disk unit DCCU DPEU A portion of DPMU c) Central Service Equipment: DTCU DSWUDRCU A portion of DPMU ipheralInterface Equipment: DSTU (interfaces conventional telephones) DEKU (interfaces the EKTs and attendant consoles)
--- --- 1--I- r -- -----7---1 r---- PE.-- --l 1 -- 20Hz-48 -24 +12 +5-65 (ONLY DCCU
Various trunk interfaces, such as: DCOU (CO trunk) DEMU (tie trunk) 2.03PERCEPTION utilizes a non-blocking, pulse code modulated (PCM), time division net- work consisting of six 32-time-slot PCM highways and a multiplexer circuit that performs time slot interchange, digital padding, and conferencing functions. Analog-to-digital conversion is per- formed on each peripheral PCB. System tones (dial, busy, etc) are stored in digital form in read-only-memory (ROM). Central control consists primarily of a processor and its associated memory. Hard- ware logic necessary for various system interfaces is located on the DPEU PCB; a floppy disk unit is used for secure memory storage. 0entral E 0Figure 2 shows the location of the PCB mounting shelves, power supply, ringing supply, and floppy disk unit in the central equipment cabinet (DCEC). All PCBs plug in from the front of the cabinet; all external connections are made at the rear of the cabinet (Figure 3). 0The DCEC is divided into four shelves, designated #I through #4 from top to bottom. Shelf #I houses the DFRA subassembly containing the following equipment: a) Floppy Disk Drive (DFDD)-a secure storage area for system programs and customer office _ data. b) 20 Hz Ringing Supply (DRNG).03.04Shelf #2 houses the following PCBs(eight types) : a) Time Switch Unit (DSWU)-performs the time slot interchange function for the PCM switching and conferencing. Also provides digital speech path with digital padding. b) Time Control Unit (DTCU)-provides the timing and control for time slot switching and system tones.Central Control Unit (DCCU)-contains the central processing unit and system memory; performs all system control functions. Peripheral Unit (DPEUI-performs data trans- missionandreceiving functions between station and trunk interfaces and the central control. Receiver Unit (DRCUJ-provides DTMF re- ceivers, which are required for receiving dialing from 2500 telephones. Two types of DRCU PCBs are available: DRCU 2-4 and DRCU 2-6. The DRCU 2-4 contains four circuits and is suitable for most systems. For use in systems with extremely high outgoing traffic, the DRCU 2-6 (housing six circuits) is available. Only *one DRCU per system is permitted..*%*-;&kc.” ,s f”“*uPaging and Music Unit (DPMU)-interfaces _’“’with the music source (MOH) and the paging _ “-* -:equipment. It also has the following functions:_ a-::System program loading switch.Q n‘-System initialization switch,lrAttendant console power supply “.UNA signal control 1,Power failure/emergency transfer unit ‘:’ ,. ‘f,(DPFT) control>” *CO Trunk Interface Unit (DCOU)-interfacesfour CO lines to the system. E&M Trunk Unit (DEMU)-connects four TIE trunks to the system. ~~:,‘-J “i’$G “>: j!1, ;i”, I Li 4-i ;e AI0 TE:Either trunk PCB may be used at each trunkPCB slot. 5Shelf #3 houses the station line PCBs.There are 15 slots, each PCB interfaces with eight stations. There are two types: 1) Standard Telephone Interface Unit (DSTU) 2) Electronic Key Telephone Interface Unit (DEKU)Shelf #4 contains the power supply (DPSA). 1Two electronic key telephones are available with PERCEPTION (the same two
EKT models are used in the Toshiba STRATA EKTS series). Each EKT is housed in an off-white, impact resistant plastic case with interchangeable colored faceplates, and is equipped with handset, dial pad, speaker, ringing volume control, speaker- phone volume control, and modular handset and tail cords. In addition, each EKT has four fixed feature keys (SPKR, MUTE, CONF and HOLD) and either 10 or 20 flexible assignment keys (hence the names IO-key and 20-key). Of the four fixed keys, only the j key is equipped with an LED. 03.12The IO-key EKT has 10 flexible assign- ment feature keys. The 10 feature keys are all equipped with LEDs and may be assigned as Directory Number (DN) pick-ups or as access keys to any of the station custom calling features, 03.13The expanded 20-key EKT has 10 additional keys (equipped with LEDs) that may be assigned as DN pickups or to access features. Each EKT is supplied with a brownfaceplate but three additional colors (black, blue and wine) are available as options. The EKT is easily wall mounted by using the optional wall mounting kit. 03.16 All PERCEPTION EKTs are fully functional speakerphones with handsfree answer-back capability, tte~da~t Console 03.21 The PERCEPTION attendant console is the switched-loop type, and its housing is con- structed of impact resisitant, off-white plastic. The layout of the console display panel and faceplate is shown in Figure 8. A volume control for the console tone buzzer is located on the rear of the console behind the busy lamp panel. Modular jacks for the handset/headset are provided on both sides of the console. Also, the handset cradle can be mounted on either side of the console. The console display panel includes a Busy Lamp Field and the following displays: Incoming Call t- ‘C’ 1SRCcosDEST7 STATUS 7TIE COWAT FXINTRCLRNG BSY FWD DNDFIST HNT VCT TLK ITGB--ALARM ICW0 1 2 3 4MAJ MINMDR5 6 7 8 9 POSNITE BSYOVER VER/ EXCL EXCL BUZZ CONF FLOW CHG DEST SRC “OLD ~~~1 ELFa SERMSG CALL ;;AL JOIN PAGE LPK4 LPKB LPKZ LPK, RLS nuunnnnonn
Identification, Calling Source Number, Class of Service, Call Destination Number and Call Destina- tion Status. 3.22The Busy Lamp Field (BLF) displays 100 2-digit numbers (OOw991, and is equipped with a“hundreds group”identifier that shows which group is currently being displayed. The display alternates between groups in response to operations of the / key (located on the console keyboard). Displays: The Incoming Call Identification (ICI) display is a backlighted panel that indicates the type of call that is currently connected to a console Loop / key. Twelve different displays areII.^_._^possible:a” ^^ _^TIE:TIE trunk co:CO trunk WAT: WATS trunk FX:Foreign exchange trunk OPR: Dial “0” call RCL: Recall SER: Serial call HLD: Held call recall TIM: Timed reminder (Camp-on, RNA, etc.) LNI:DID call to listed directory number 1 LN2: DID call to listed directory number 2 INT:Intercept The Source (SRC) display is a 3character,7-segment LED display that gives the attendant the number of the calling station or trunk equipment number. Class of Service (COS) is displayed as a 2character, 7-segment LED display, giving the attendant the Class of Service of the calling - station. The Destination (DEST) display is a 3-charac-ter, 7-segment LED display showing the station or trunk equipment number called by the attendant. The Status (STATUS) display is a backlighted panel that indicates the status of the called trunk or station. Eight different displays are possible: RNG:Called station is ringing. SY:Called station is busy.DND :Called station is in Do Not Disturb mode FWD: Called station is forwarded to number now displayed as DES-T.RST: Attempted connection is not allowed. HNT: Called station was busy and hunting has occured to the number now dis- played as DEST. VCT: Called number does not exist or is disabled. TLK:Attendant is in a voice connection with the called party. 3.2The console keyboard design includes a display window, two horizontal rows of 10 keys each, a ‘l2-key dial pad, and a vertical row of four keys. The faceplate display window houses the following displays: Trunk Group Busy (TGB) provides 10numbered LEDs to indicate the status of trunk groups 0 w9. , ’ :fALARM LEDsforMAJOR, MINOR & MDR: MAJOR: Alarm occurs when the system is not functional and is accompa- nied by an emergency transfer. MINOR: Indicates that the system ringing power (DRNG) has failed or the system time and date was not resetfollowinga reload or initialize. MDR:Alarm indicates a problem with external SMDR equipment. Call Waiting (CW) LED indicates a call is waiting for the attendant. The lower horizontal row of keys are all equipped with LEDs and (reading from left to right) are labeled: MSG :Activates the Message Waiting feature if the attendant is desig- nated as the Message Center. SER CALL: Activates the Serial Call feature. SP DIAL:Activates the Speed Dial-System feature. - I;.,,>L /”JOIN:Connects two parties which have reached the attendant on two different LPK keys. ! 0)‘.I1p. ”.m
PAGE:Provides attendant with a direct, push-to-talk access to one paging zone or All Page. LPK I-4: The four Loop keys are used for answering and originating calls. RLS:Releases the console from any connection. The upper horizontal row of keys, with the exception of the HOLD key, are all equipped with LEDs and are labeled left to right: %ITE:Activates the fixed, flexible and universal night answering features. . . )“i POS BSY:Used to “busy out” one position of a 2-console system. The dial pad is the standard 12-key alpha- numeric configuration and is used to dial both internal and outgoing calls from the console. The four keys in the vertical row on the right of the console are not equipped with LEDsand are labeled top to bottom: DIS TOD:Displays time and date fromsystem clock (while being dis- played the clock can be corrected). BLF:Used to alternate between the “hundreds groups” displayed on the console. RLS SRC:Disconnects the source party from a Loop key. R LS DEST: Disconnects destination party from a Loop key. 03.25A volume control for the console tone signal is located on the rear of the console below the Busy Lamp Field housing. The console may be used with either dset or headset, which may be plugged in on either side of the unit. Also, the handset cradle may be mounted on either side of the console. 3.27Two switches are located on the under- side of the console. These switches are for emer- gency use only and are labeled as follows: EMT: The Emergency Transfer switch allows the attendant to set the EMT circuits manually in the event of a system mal- function. INT:The Initialize switch resets the system logic in the event of a system malfunction. mergency Transfer SPARE:Reserved for future use. BUZZ:Allows attendant to select wheth- er or not signal tone will be heard during a Call Waiting condition. CONF:Activates attendant conferencing (up to six parties including the attendant console). OVERFLOW: Transfers waiting calls to an alternate answerinq point. VER’CHG: Overrides busy station or trunk - _-(also used to record an account number when extending a call). EXCL DEST:Excludesdestination party from a 3-way conversation. EXCLSRC: Excludes source party from a 3-way conversation. HOLD:Holds calls connected to Loop keys.3.31 The DPFT is mounted external to the DCEC (typically adjacent to the MDF) and is con- trolled via the DPMU PCB. This unit will connect eight conventional telephones to eight preselected trunks. When a reset signal is given to the DPTU active connections will be protected and finally reset when they become idle. IAll connections to the Central Equipment Cabinet (DCEC) are made via plug-in connector cables. Complete installation instructions, including connection diagrams, programming instructions, and operational procedures are included in the relevant sections of the Installation and Main- tenance manual.
04.02PERCEPTION maintenance is aided by software diagnostics, which assist in pin-pointing the fault to a particular printed circuit board or subassembly. A system malfunction is correctedby replacing a PCB or other subassembly. Stan Features5.01This section contains a brief description of the PERCEPTION features listed earlier in Tables B and C along with some associated oper- ating procedures. Detailed operation instructions can be found in the appropriate sections of the system documentation. Software for the features listed as standard is present in all PERCEPTION systems.2 System Features: Access to Paging:Allows stations to access and use a customer- supplied amplifier for voice paging. The systemprovides five paging zones, which may be accessed individually or all together. * CCSA Access: Accesses a Common Control Switching Arrange-ment (CCSA) network for network inward dialing to the system, direct outward dialing to the CCSA network, and other features similar to those provided on the public exchange network. Class of Service Restrictions:The system provides 16 classes of service which may be assigned to stations to allow or deny access to features.g s. ! ,:;*Code Restriction-3-digit: .IStations may be restricted from toll calls-i