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Toshiba Estudio 230 Manual

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Page 661

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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8
(11) Press the buttons on the screen of ORDER INFORM ATION to set the required item.
[FAX]/[MAIL]/[OFF] --- 
Select the [FAX] or the [MAIL] button for the transm itting way of order.
(HTTP has not been supported yet.)
[OFF]: Turn off the AUTO SUPPLY ORDER function. 
[FAX NUMBER] --- Input the FAX number of supplier. 
(To transmit by FAX, the order cannot be placed aut omatically if you do not input the number.)
[E-MAIL] ---...

Page 662

e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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(16) The SERVICE TECHNICIAN/ RESULT PRINTING screen  is displayed.
 Fig.8-7
(17) Press a button on the screen of SERVICE TECHNICIAN/ RESULT PRINTING to set the required 
item. 
SERVICE TECHNICIAN 
[NUMBER] --- Input the number of SERVICE TECHNICIAN .
[NAME] --- Input the name of SERVICE TECHNICIAN. 
[TEL NUMBER] --- Input the telephone number of SERV ICE TECHNICIAN.
[E-MAIL] --- Input the E-mail address of SERVICE TEC HNICIAN....

Page 663

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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8
(20) Press the [SUPPLY ORDER SETUP] button.
 Fig.8-9
(21) Press the [TONER ORDERING] button. 
(22) The TONER ORDERING screen is displayed.
 Fig.8-10   

Page 664

e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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(23) Press the [TONER] button. (Select the part to b e ordered.)
 Fig.8-11
(24) Input the order information of TONER.
[PART NUMBER] --- Toner number 
[CONDITION] ---  
The order is placed when the number of toner empty  reaches the number specified for the CON-
DITION. 
[QUANTITY] --- Quantity to be ordered
AUTO ORDER 
[ON]/[OFF]--- Allows you to select whether each part  to be ordered is placed automatically or not.
(25)...

Page 665

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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8
Note: Note:  Auto Supply Order setting is also available from th e following setting mode (08).
Items 08 code Contents
The transmitting way of order 
[FAX] / [MAIL] / [OFF] 732 0: Ordered by FAX
1: Ordered by E-mail 
2: Ordered by HTTP
3: OFF
SUPPLIER 
[FAX NUMBER] 733 Maximum 32 digits
SUPPLIER 
[E-MAIL] 734 Maximum 192 letters
CUSTOMER
[NAME] 738 Maximum 50 letters
CUSTOMER 
[TEL NUMBER] 739 Maximum 32 letters
CUSTOMER...

Page 666

e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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8.1.4 Order Sheet Format
The sample of order sheet is as follows. 
1) FAX (This format is the same as that of TIFF image
 attached E-mail.)
 Fig.8-12
2) E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order sheet.)
SUBJECT: SUPPLY ORDER REQUEST
 Fig.8-13
DATE & TIME  :99-99-99 99:99 
CUSTOMER NUMBER  :XXX 
CUSTOMER NAME  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER ADDRESS...

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June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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8
3) Result list
 Fig.8-14
  ORDER XXXXXXXXX
DATE & TIME  :99-99-99 99:99 
CUSTOMER NUMBER  :XXX
CUSTOMER NAME  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 
CUSTOMER ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 
CUSTOMER TEL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER E-MAIL ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN
TEL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN E-MAIL...

Page 668

e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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8.2 Service Notification 
8.2.1 Outline
This function automatically notifies the status of 
the equipment to the service technician by E-mail o r 
FAX. The following three are the items to be notifi ed.
 Total Counter Transmit When this function is effective, it notifies each c ounter information periodically (on the set date an d 
time every month).
 Service Call Transmit (E-mail only) When this function is effective, it...

Page 669

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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8
[ 2 ] Setting procedure
(1) Press the [USER FUNCTIONS] button and select the [AD MIN] button. Then enter the password 
and press the [ENTER] button. 
 Confirm the password to the administrator.
 Fig.8-15
(2) Press the [SERVICE] button.
 Fig.8-16
05/05   

Page 670

e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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(3) Press the [SERVICE NOTIFICATION] button.
 Fig.8-17
(4) Press the [E-MAIL] or [FAX] button in “SERVICE NOT IFICATION”.
 When the [OFF] button is pressed, all functions re lated Service Notification become ineffec-
tive.
 Fig.8-18
05/05   
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