Toshiba Bsx4t Manual

							Safety Summary ENGLISH VERSION EO1-33036 
 
(   ) i 
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Personal safety in handling or maintaining the equipment is extremely important.  Warnings and Cautions 
necessary for safe handling are included in this manual.  All warnings and cautions contained in this manual 
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment.  If a fault occurs that cannot be rectified 
using the procedures described in this manual, turn off the power, unplug the machine, then contact your 
authorised TOSHIBA TEC representative for assistance. 
 
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This symbol indicates warning items (including cautions). 
Specific warning contents are drawn inside the 
 symbol. 
(The symbol on the left indicates a general caution.) 
 
This symbol indicates prohibited actions (prohibited items). 
Specific prohibited contents are drawn inside or near the 
 symbol. 
(The symbol on the left indicates “no disassembling”.) 
 
This symbol indicates actions which must be performed. 
Specific instructions are drawn inside or near the l
 symbol. 
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.) 
 
This indicates that there is the risk of death
 or serious injury
 if the 
machines are improperly handled contrary to this indication. 
Do not use voltages other than 
the voltage (AC) specified on the 
rating plate, as this may cause 
fire
 or electric shock
. 
 
Do not plug in or unplug the power 
cord plug with wet hands as this 
may cause electric shock
. 
 
If the machines share the same 
outlet with any other electrical 
appliances that 
consume large 
amounts of power, the voltage 
will fluctuate widely each time 
these appliances operate.  Be sure 
to provide an exclusive outlet for 
the machine as this may cause 
fire
 or electric shock
. Do not place metal objects or 
water-filled containers such as 
flower vases, flower pots or mugs, 
etc. on top of the machines.  If 
metal objects or spilled liquid enter 
the machines, this may cause fire
 
or electric shock
. 
 
Do not insert or drop metal, 
flammable or other foreign 
objects into the machines through 
the ventilation slits, as this may 
cause fire
 or electric shock
. 
 
Do not scratch, damage or modify 
the power cords.  Also, do not 
place heavy objects on, pull on, or 
excessively bend the cords, as this 
may cause fire
 or electrical shock
. 
 
If the machines are dropped or 
their cabinets damaged, first turn 
off the power switches and 
disconnect the power cord plugs 
from the outlet, and then contact 
your authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire
 or 
electric shock
. 
 
Continued use of the machines in 
an abnormal condition such as 
when the machines are producing 
smoke or strange smells may cause 
fire
 or electric shock
.  In these 
cases, immediately turn off the 
power switches and disconnect the 
power cord plugs from the outlet.  
Then, contact your authorised 
TOSHIBA TEC representative for 
assistance. 
 
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							Safety Summary ENGLISH VERSION EO1-33036 
 
(   ) ii 
If foreign objects (metal 
fragments, water, liquids) enter 
the machines, first turn off the 
power switches and disconnect 
the power cord plugs from the 
outlet, and then contact your 
authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire
 or 
electric shock
. When unplugging the power cords, 
be sure to hold and pull on the plug 
portion.  Pulling on the cord portion 
may cut or expose the internal wires 
and cause fire
 or electric shock
. 
Ensure that the equipment is 
properly grounded.  Extension 
cables should also be grounded.  
Fire
 or electric shock
 could 
occur on improperly grounded 
equipment. 
 
Do not remove covers, repair or 
modify the machine by yourself.  
You may be injured
 by high 
voltage, very hot parts or sharp 
edges inside the machine. 
This indicates that there is the risk of personal Injury
 or damage
 to 
objects if the machines are improperly handled contrary to this indication. 
Precautions
The following precautions will help to ensure that this machine will continue to function correctly. 
l 
Try to avoid locations that have the following adverse conditions: 
  *  Temperatures out of the specification  *  Direct sunlight  *  High humidity 
  *  Shared power source  *  Excessive vibration  *  Dust/Gas 
l 
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild 
detergent solution.  NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic 
covers. 
l 
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. 
l 
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high 
temperatures, high humidity, dust, or gas. 
l 
Ensure the printer is operated on a level surface. 
l 
Any data stored in the memory of the printer could be lost during a printer fault. 
l 
Try to avoid using this equipment on the same power supply as high voltage equipment or equipment 
likely to cause mains interference. 
l 
Unplug the machine whenever you are working inside it or cleaning it. 
l 
Keep your work environment static free. 
l 
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall 
causing injury. 
l 
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the 
machines and may cause fire. 
l 
Do not lean against the machine.  It may fall on you and could cause injury. 
l 
Care must be taken not to injure yourself with the printer paper cutter. 
l 
Unplug the machine when it is not used for a long period of time. 
l 
Place the machine on a stable and level surface. 
Request Regarding Maintenance
l 
Utilize our maintenance services. 
   After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance 
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the 
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy 
seasons. 
l 
Our preventive maintenance service performs the periodic checks and other work required to maintain 
the quality and performance of the machines, preventing accidents beforehand. 
   For details, please consult your authorised TOSHIBA TEC representative for assistance. 
l 
Using insecticides and other chemicals 
Do not expose the machines to insecticides or other volatile solvents.  This will cause the cabinet or 
other parts to deteriorate or cause the paint to peel. 
 
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							ENGLISH VERSION EO1-33036 
TABLE OF CONTENTS 
 
 Page 
1. PRODUCT OVERVIEW ........................................................................................................ E1-1 
 1.1 Introduction .................................................................................................................. E1-1 
 1.2 Features ...................................................................................................................... E1-1 
 1.3 Unpacking .................................................................................................................... E1-1 
 1.4 Accessories ................................................................................................................ E1-2 
 1.5 Appearance ................................................................................................................. E1-3 
    1.5.1  Dimensions ................................................................................................................... E1-3 
    1.5.2  Front View..................................................................................................................... E1-3 
    1.5.3  Rear View ..................................................................................................................... E1-3 
    1.5.4  Operation Panel............................................................................................................ E1-4 
    1.5.5  Interior........................................................................................................................... E1-4 
2. PRINTER SETUP ................................................................................................................. E2-1 
 2.1 Precautions .................................................................................................................. E2-1 
 2.2 Procedure before Operation......................................................................................... E2-2 
  2.3  Fitting the Fan Filter ..................................................................................................... E2-2 
  2.4  Connecting the Cables to Your Printer ......................................................................... E2-3 
  2.5  Connecting the Power Cord ......................................................................................... E2-4 
  2.6  Turning the Printer ON/OFF ......................................................................................... E2-5 
    2.6.1  Turning ON the Printer ................................................................................................. E2-5 
    2.6.2  Turning OFF the Printer ...............................................................................................E2-5 
 2.7 Loading the Media .......................................................................................................E2-6 
  2.8  Loading the Ribbon ................................................................................................. E2-12 
  2.9  Inserting the Optional PCMCIA Cards .................................................................... E2-14 
 2.10 Test Print .................................................................................................................. E2-15 
3.  ON LINE MODE.................................................................................................................... E3-1 
 3.1 Operation Panel ...........................................................................................................E3-1 
 3.2 Operation ..................................................................................................................... E3-2 
 3.3 Reset ........................................................................................................................... E3-2 
 3.4 Dump Mode .................................................................................................................E3-3 
4. MAINTENANCE ................................................................................................................... E4-1 
 4.1 Cleaning ...................................................................................................................... E4-1 
    4.1.1  Print Head/Platen/Sensors ........................................................................................... E4-1 
    4.1.2  Covers and Panels ....................................................................................................... E4-2 
    4.1.3  Optional Cutter Module ................................................................................................E4-2 
  4.2  Care/Handling of the Media and Ribbon ...................................................................... E4-3 
5. TROUBLESHOOTING.......................................................................................................... E5-1 
 
5.1 Error Messages............................................................................................................ E5-1 
 5.2 Possible Problems ....................................................................................................... E5-2 
  5.3  Removing Jammed Media ........................................................................................... E5-3 
 5.4 Threshold Setting .........................................................................................................E5-4  
						

							ENGLISH VERSION EO1-33036 
APPENDIX 1 SPECIFICATIONS ...............................................................................................EA1-1 
 A1.1 Printer ........................................................................................................................EA1-1 
 A1.2 Options ......................................................................................................................EA1-2 
 A1.3 Media .........................................................................................................................EA1-2 
    A1.3.1 Media Type .....................................................................................................EA1-2 
    A1.3.2 Detection Area of the Transmissive Sensor ....................................................EA1-3 
    A1.3.3 Detection Area of the Reflective Sensor .........................................................EA1-4 
    A1.3.4 Effective Print Area .........................................................................................EA1-4 
 A1.4 Ribbon .......................................................................................................................EA1-5 
APPENDIX 2 MESSAGES AND LEDS .....................................................................................EA2-1 
APPENDIX 3 INTERFACE ........................................................................................................EA3-1 
APPENDIX 4 PRINT SAMPLES ................................................................................................EA4-1 
GLOSSARIES 
INDEX 
CAUTION! 
1.  This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 
2.  The contents of this manual may be changed without notification. 
3.  Please refer to your local Authorised Service representative with regard to any queries you may have in 
this manual.
 
 
This is a Class A product.  In a domestic environment this product may cause radio interference in 
which case the user ma
y be required to take adequate measures.  
WARNING!  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 
1.1 Introduction
 
E1- 1 
1. PRODUCT OVERVIEW
1.1 Introduction 
 
 
 
 
 
 
1.2 Features 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.3 Unpacking 
 
 
 
 
 
 
 
 
 
 
 
 
 Thank you for choosing the TEC B-SX5T series thermal printer.  This 
Owner’s Manual contains from general set-up through how to confirm 
the printer operation using a test print, and should be read carefully to 
help gain maximum performance and life from your printer.  For most 
queries please refer to this manual and keep it safe for future reference.  
Please contact your TOSHIBA TEC representative for further 
information concerning this manual. 
 
 
This printer has the following features: 
· The print head block can be opened providing smooth loading of 
media and ribbon.   
· Various kinds of media can be used as the media sensors can be 
moved from the centre to the left edge of the media.   
· The strip module, ribbon saving module, and expansion I/O interface 
board are provided on this printer as standard.  
· When the optional interface board is installed, Web functions such as 
remote maintenance and other advanced network features are 
available.   
· Superior hardware, including the specially developed 12 dots/mm 
(306 dots/inch) thermal print head which will allow very clear print at 
a printing speed of 76.2 mm/sec. (3 inches/sec.), 127.0 mm/sec. (5 
inches/sec.), or 203.2 mm/sec. (8 inches/sec.). 
· Besides the optional Cutter Module, there are also an optional 
PCMCIA Interface Board, LAN Interface Board, and the USB 
Interface Board. 
 
 
 
Unpack the printer as per the Unpacking Instructions supplied with the 
printer. 
 
 
 
 
 
 
 
 
 NOTES: 
1.  Check for damage or 
scratches on the printer.  
However, please note that 
TOSHIBA TEC shall have no 
liability for any damage of 
any kind sustained during 
transportation of the product.  
2.  Keep the cartons and pads 
for future transportation of 
the printer.   
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 
1.4 Accessories
 
E1- 2 
 
1.4 Accessories 
 
 
 
When unpacking the printer, please make sure all the following 
accessories are supplied with the printer.  
 
…
  US Power Cord (1 pc.) 
 (P/No. FBCB0030203) 
 QQ model only 
 
 
 
 
 
 
…  CD-ROM (1 pc.)  
  QQ (P/No.: 7FM00332000) 
  QP (P/No.: 7FM00256000) 
 
 
 
 
 
 
…
  Rewinder Guide Plate (1 pc.) 
 (P/No.: FMBD0034501) 
 
 
…
EU Power Cord (1 pc.) 
(P/No.EKA-0030001) 
QP model onl
y 
…
Fan Filter (1 pc.) 
(P/No. FMBB0036801) 
 
…SMW-4x8 Sems Screws (2 pcs.) 
(P/No.: X0-00161000)  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 
1.5 Appearance
 
E1- 3 
 
1.5 Appearance 
 
1.5.1 Dimensions 
 
 
 
 
 
 
 
 
1.5.2  Front View 
 
 
 
 
 
 
 
 
 
 
 
 
1.5.3  Rear View
 
 
 
 
The names of the parts or units introduced in this section are used in the 
following chapters. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dimensions in mm (inches) 
LCD Message Display 
Operation Panel 
Power Switch 
{
: OFF 
 |: ON 
Media Outlet 
Top Cover 
Expansion I/O 
Interface Connector  Serial Interface  
Connector (RS-232C) 
Parallel Interface 
Connector (Centronics) 
Supply W indow 
PCMCIA Card Slot (Option), 
USB Connector (Option), or 
LAN Connector (Option)  
AC Power Inlet
291460
308
 
308 
(12.1) 
291 (11.5) 460 (18.1) 
USB Connector 
(Option) or LAN 
Connector (Option)  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 
1.5 Appearance
 
E1- 4 
 
 
1.5.4  Operation Panel 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.5.5 Interior 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Please see Section 3.1 for further information about the Operation Panel.  
 
 
 
LCD Message Display  
ON LINE LED  
(Green) 
ERROR LED  
(Red) 
[PAUSE]
 key 
POW ER LED
(Green)
[FEED]
 key
[RESTART]
 key 
Ribbon Stopper
Print Head Block 
Head Lever 
Ribbon ShaftSupply Holder  Locking Ring 
Supply Shaft
Print Head  
Platen Take-up Spool  
						

							2. PRINTER SETUP ENGLISH VERSION EO1-33036 
2.1 Precautions 
 
E2- 1 
2.  PRINTER SETUP 
 
 
 
 
2.1 Precautions 
 
  
 
This section outlines the procedures to setup your printer prior to its 
operation.  The section includes precautions, connecting cables, 
assembling accessories, loading media and ribbon, inserting the optional 
memory card, and performing a test print. 
 
 
To insure the best operating environment, and to assure the safety of the 
operator and the equipment, please observe the following precautions. 
· Operate the printer on a stable, level, operating surface in a location 
free from excessive humidity, high temperature, dust, vibration or 
direct sunlight. 
· Keep your work environment static free.  Static discharge can cause 
damage to delicate internal components. 
· Make sure that the printer is connected to a clean source of AC 
Power and that no other high voltage devices that may cause line 
noise interference are connected to the same mains. 
· Assure that the printer is connected to the AC mains with a three-
prong power cable that has the proper ground (earth) connection. 
· Do not operate the printer with the cover open.  Be careful not to 
allow fingers or articles of clothing to get caught into any of the 
moving parts of the printer especially the optional cutter mechanism. 
· Make sure to turn off the printer power and to remove the power cord 
from the printer whenever working on the inside of the printer such 
as changing the ribbon or loading the media, or when cleaning the 
printer. 
· For best results, and longer printer life, use only TOSHIBA TEC 
recommended media and ribbons. 
· Store the media and ribbons in accordance with their specifications. 
· This printer mechanism contains high voltage components; therefore 
you should never remove any of the covers of the machine as you 
may receive an electrical shock.  Additionally, the printer contains 
many delicate components that may be damaged if accessed by 
unauthorised personnel. 
· Clean the outside of the printer with a clean dry cloth or a clean cloth 
slightly dampened with a mild detergent solution. 
· Use caution when cleaning the thermal print head as it may become 
very hot while printing.  Wait until it has had time to cool before 
cleaning.  Use only the TOSHIBA TEC recommended print head 
cleaner to clean the print head. 
· Do not turn off the printer power or remove the power plug while the 
printer is printing or while the ON LINE lamp is blinking.  
						

							2. PRINTER SETUP ENGLISH VERSION EO1-33036 
2.2 Procedure before Operation 
 
E2- 2 
2.2  Procedure before  
Operation 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.3  Fitting the Fan Filter 
This section describes the outline of the printer setup. 
 
1.
  Unpack the accessories and printer from the box. 
2.
  Refer to Safety Precautions in this manual and set up the printer at a 
proper location. 
3.
  Fit the Fan Filter to the printer.  (Refer to Section 2.3.) 
4.
  The host computer must have a serial, Centronics parallel, USB or 
LAN port. (Refer to Section 2.4.) 
5.
  Be sure to insert the power cord plug into an AC outlet.  (Refer to 
Section 2.5.) 
6.
  Load the media.  (Refer to Section 2.7.) 
7.
  Adjust the position of the Feed Gap Sensor or Black Mark Sensor 
depending on the media being used.  (Refer to Section 2.7.) 
8.
  Load the ribbon.  (Refer to Section 2.8.)  
9. 
Turn the power ON. (Refer to Section 2.6.) 
10. 
Perform a test print. (Refer to Section 2.10.) 
11. 
Install the Printer Drivers. (Refer to the Printer Driver Manual.) 
 
 
When installing the printer, it is important to ensure that the Fan Filter is 
attached before using the printer.  
The Fan Filter consists of 2 parts: 
  (1) Filter Pad 
  (2) Filter Retainer 
To fit the Fan Filter, put the Filter Pad inside the Filter Retainer and 
simply press into place as shown in the diagram below, ensuring 
connecting pins are aligned with the connecting holes.  
 
 
 
 
NOTE: 
To communicate with the host 
computer, one of the following 
cables is required. 
  (1) RS-232C cable: 25 pins 
  (2) Centronics cable: 36 pins 
  (3) USB: B plug (Option) 
  (4) LAN: 10 Base-T or 100 
Base-TX (Option) 
 
Filter Pad 
Filter Retainer 
Snap On 
Snap On