TiE Onyx 2, 3, 4, 5 Service And Programming Manual

H- SYSTEM STATUS REPORTS
HD- SYSTEM STATUS
Description
(Cont’d)
Related
Programming
Feature Reference
Instructions
Step 
Step  
Step  
Conditions
None
Default Value
None
None
System Reports, Diagnostics and Maintenance Utilities
To enter data on the 
PRF:
No entry required.
To enter data at the programming terminal:
Type H. You see: 
Type D. You see the System Status Report.
Issue 1-OSOFTWARE CONFIGURATION2-193 

H- SYSTEM STATUS REPORTS
HE- TRAFFIC MANAGEMENT SUMMARY
Description
Use this option to display the Traffic Management (TMS) report. This report
summarizes extension and trunk call activity. It is cumulative -- it always
adds new events to the existing report. The data does not clear when you run
the report. The report only includes installed extensions and trunks. In
addition, the report only includes an extension or trunk that has had call
activity since you last cleared the report.
Use HF- Traffic...

 SYSTEM STATUS REPORTS
HE-  MANAGEMENT SUMMARY
on
This heading...
(For trunks)
LINE
NO.RCVD
LONG WAIT
TRMNATD
CALLS ABANDONED
CALLS OUTGOING
TIME IN USE
(For trunk groups)
LINE GROUP
MEMBERS
CALLS WHEN ALL
MEMBERS BUSY
 OF ALL
BUSY
 
Trunk number
Total of incoming calls received on trunk
Total of incoming calls answered on trunk
Total calls on trunk the TMS report flags as Long
Wait calls (see QT programming below).
Total calls terminated on trunk
Total of abandoned calls (where the outside caller
hangs...

H- SYSTEM STATUS REPORTS
HE- TRAFFIC MANAGEMENT SUMMARY
Related
l
Feature Reference
Instructions
Step 1 l
Step 1 l
Step 2 l
Step 3 
Step 4 
QZ-  Setup,  Report Print   Set the TMS Report print
mode:
0 Manual (from HE or HF) for all data
1Automatic (at preset time) for trunk data only. The data clears after the
report runs.
2Automatic (at preset time) for trunk and operator data only. The data
clears after the report runs.
3Automatic (at preset time) for all data. The data clears after the report
NTIS....

H- SYSTEM STATUS REPORTS
HF- 
  SUMMARY (WITH DATA CLEARED)
Description
This option is the same as HE. except that it clears (erases) the TMS records
after the report 
 Use this option after initial system installation. This
ensures the accuracy of future HE or HF reports. Be sure to set the 
time before collecting TMS records (refer to the Time and Data setting
feature).
Related
Programming
l
Feature Reference
None
Default Value
None
Traffic Management Reporting
HE- System Status Reports, 
  Summary...

H- SYSTEM STATUS REPORTS
 TRAFFIC   (WITH DATA CLEARED)
Instructions
Step 1 l
Step  l
Step  
Step 3 
Step 
To enter data on the PRF:
No entry required.
To enter data at the programming terminal:
Type H. You see: 
Type F. You see:FIRST EXT [ FOR ALL]?
 Press RETURN to  the report include all extensions and trunks
OR
l Enter the first   want to display and press RETURN. You
see: LAST EXT?
lEnter the last extension/trunk you want to display and press RETURN.
When you see: LINES/PAGE 
Press RETURN to have...

H- SYSTEM STATUS REPORTS
HG- DISPLAY KEY HISTORY
Description
Use this option to display the  history code (call state) definitions. The
key history 
  the sequence of events at each extension,  and
PCB. 
 can  key history  pressing SHIFT 1 on the 
terminal.1 The  chart shows a sample of the key history definitions.
Refer to the Call States chart under HD- System Status for an explanation of
the definitions.
STATE NUMBER?  00
IDLE
STATE NUMBER?  01
DEAD
STATE NUMBER?  02
TALK
STATE NUMBER?  03OUT SERV...

H- SYSTEM STATUS REPORTS
HG- DISPLAY KEY HISTORY
Instructions
Step I l
Step 1 l
Step  l
Step 3 l
Step  l
To enter data on the PRF:
No entry required.
To enter data at the programming terminal:
Type H. You see: 
Type G. You see: STATE NUMBER
Enter the hexadecimal number of the state you want to display (OO-A2) and
press 
ENTER. You see the call state description followed by: STATE
NUMBER
l Enter another state.
OR
 Press ESC to return to the  Menu.
2-200 
  Issue 1-O 

H- SYSTEM STATUS REPORTS
HH- PORT/EXTENSION CHECKER
Description
Use this option to check for  or port/trunk number conflicts.
Conflicts can occur if 
  assign the El. EZ or X options.
Port/Extension Checker lets 
 see-if you have inadvertently assigned the
same port number to more than one extension or trunk. Use this report after
using the El, EZ or X options to change port assignments.
There are two parts to the report. The first part is in port number order. The
second part is in extension number...

H- SYSTEM STATUS REPORTS
HI- BUFFERED HISTORY PRINTER
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step 1 
Step  
Step 3 
Step  l
Step  
Use this option to display the buffered key history report. Buffered history is
like normal key history. 
 that the system stores it in memory. You can
enable buffered history 
 pressing SHIFT  and SHIFT 4. Memory retains
about two pages of buffered history reports. The history report is backed up
like other system memory (see the Battery...