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Telrad Digital Digital Family Of Systems Operating Instructions

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Page 111

Section 4: ATTENDANT CONSOLE OPERATING INSTRUCTIONS
27
4-27
- The remaining parties will still be connected.
4.16.5  To disconnect a conference call
During the conference call:
•Press [
DROP]
.
- All parties to the current conference are disconnected.
4.16.6  To connect two outside lines together (Trunk Patch)
You can connect two outside parties via the DIGITAL system lines to 
enable a private conversation between them. At least one of the parties 
must have DTMF dialing capability.
To connect two...

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4.17 TO CANCEL CALL FORWARDING
If extensions have activated Call Forward to your console (not to 0), 
you can cancel it.
1. Press {
CANCEL}
.
2. Press {
FLW TO ME}
.
3. Press {
ALL}
,
or
Dial the DN of the extension whose call forward programming you
wish to cancel.
- Call forward programming to the Attendant is no longer active.
4.18 GETTING ASSISTANCE WITH THE CALL ANSWERING LOAD
When the call load becomes too great for you to handle alone, you may 
direct incoming calls...

Page 113

Section 4: ATTENDANT CONSOLE OPERATING INSTRUCTIONS
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When overflow occurs, the display shows OF
 followed by the number of 
calls waiting (instead of the normal CW
).
When the overflow state subsides (i.e. less than the defined number of 
calls are waiting in the Main Call queue), normal operation is automati-
cally restored, and calls will not be directed to the overflow extension.
4.20 TO SHUT DOWN YOUR ATTENDANT CONSOLE
At times you may want to shut down your ATC so that it will neither ac-...

Page 114

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To activate Night service from outside the system
The system can be placed in Night service from a DTMF SLT dialing on 
a Direct Inward System Access (DISA) line from outside the system 
(see  Section 6.3, below).
4.22 CHECKING THE STATUS OF AN OUTSIDE LINE
The Attendant can check the current state of a particular outside line 
(BUSY VERIFICATION). The console displays the extension number 
and, if it is using an outside line, it shows the state of the line (e.g. ring,...

Page 115

Section 4: ATTENDANT CONSOLE OPERATING INSTRUCTIONS
31
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6. Press {NIGHT COS} 
(or skip to Step 8 if you dont wish to change
the night COS number).
7. Dial the new night COS number 
8. Press 
 icon to repeat the procedure for another extension,
or
Press [
RELEASE]
 once or 
 icon three times, to exit the program-
ming function while saving the changes,
or
Press [
DROP]
, to exit the programming function without saving the
changes.
NOTE
If you receive the message PLEASE TRY LAT-
ER, this means that...

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4.26 TIME ALARM
You may program the Attendant console to sound an alarm at any de-
sired time.
To set the alarm time
1. Press 	 icon.
2. Press
 
 icon.
- The most recent alarm time programmed is displayed (if it was 
programmed and has not yet rung). 
3. Use the dialpad to enter the desired alarm time according to the 24
hour clock (e.g. 3:15 pm is set as 1515).
4. Press 
 icon.
To stop the alarm while it is ringing
•Press 
 icon.
To check the time for which the alarm is...

Page 117

Section 4: ATTENDANT CONSOLE OPERATING INSTRUCTIONS
33
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To open the electric door latch
•Press [*]
.
- The door opens.
To end the conversation with the person at the door
•Press [
RELEASE]
 or [
DROP]
.
- The extension is disconnected from the door unit.
- The EXTERNAL PAGE button indicator goes off.
4.28 ANSWERING POSITION
Systems with small configurations, and large systems that wish to de-
fine an Attendant position for a small number of extensions, may pro-
gram an answering position in place of...

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The Add-on unit provides up to 120 additional buttons (four maps, 30 
buttons per map).
Up to eight physical Add-on units (up to 16 in a DIGITAL 400 system) 
may be assigned in the system.
To change the active map
• Press the appropriate [
MAP]
 button.
4.30 CALL COST DISPLAY
If programmed as the system setting station, the attendant can view the 
current cost or message units (depending on programming) for a call in 
progress at another extension or for all toll calls...

Page 119

1
5-1
Section 5
PHONE BOOK FEATURE 
OPERATING INSTRUCTIONS
5.1 GENERAL
The purpose of the Phone Book feature is to dial a number from your 
private Phone Book list (which you program), or from one of the ten 
Phone Book lists your System Administrator may have programmed. 
The Phone Book entries are stored in speed dial bins in alphabetical or-
der. When you program a Phone Book entry, it is stored in an available 
speed dial bin and has a name associated with it. If you change the 
number stored in that...

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5.3  PHONE BOOK OPERATION 
The following sections include dialing instructions for the Phone Book 
feature and programming instructions for creating a Phone Book list.
5.3.1 Phone Book dialing instructions
(from idle state only)
1. Press

, {PHONE BOOK}, or [FEATURE] and the feature 
access code for the desired Phone Book list (see your System 
Administrator).
2. Press
 {PRIVATE} or the softkey to the left of the system Phone 
Book list you want to access. If the desired...
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