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Telrad Digital Avanti 3025 Telephone Set User Guide

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    							Avanti 3025 telephone set 55
    Step 4: Activate (or deactivate) the follow-me number
    Once you have pro
    grammed at least one follow-me num-
    ber, you can activate the follow-me option.
    1. Select
     {1ST FOLLOW or {2ND FOLLOW} from the 
    MAILBOX OPTIONS Menu.
    2. Press 
    {ACTIVATE} or [1]
    ; 
    you receive the FOLLOW ME ACTIVATION Menu: 
    3. Select the desired option by dialin
    g [1]
    , [2]
     or [3]
    .
    To deactivate the follow-me option
    •Press
     {DEACTIVATE} or [2]
     in step 2, above.
    ANSWERING A FOLLOW-ME CALL
    Answering a follow-me call to a telephone
    When you have activated follow-me for a telephone exten-
    sion (re
    gular or PABX/CENTREX) or external number and 
    you receive a messa
    ge, the telephone extension or exter-
    nal number rin
    gs, and you hear a recorded announcement: 
    
    This is a recorded message for .
    You then hear the followin
    g options:
    If the requested person is presentdial [2]
    If the person is unknowndial [3]
    If the requested person is not present nowdial [4]
    To answer the follow-me call
    1. Dial [2]
    ; 
    you are asked to enter your password.
    2. Enter your password; you hear your messa
    ge.
    To activate for all new messages{NEW}[1]
    To activate for EXTERNAL and URGENT 
    messages only{EXT & URGN}[2]
    To activate for URGENT messages only{URGENT}[3]
    UserGuide.book  Page 55  Thursday, August 5, 1999  3:40 PM 
    						
    							56 Avanti 3025 telephone set
    NOTE
    If you dial [3]
    , the follow-me option is disabled. No 
    more messa
    ges are forwarded to that number, 
    unless you activate it a
    gain.
    If you dial [4]
    , the system will try to reach you at 
    this number a
    gain, when an additional new mes-
    sa
    ge arrives.
    Answering a follow-me call forwarded to a pager
    When you have activated follow-me for a pa
    ger and you 
    receive a messa
    ge, the pager beeps. After dialing in to 
    your pa
    ger service, you hear a recorded announcement:
    This is a recorded message for . 
    Then you hear the messa
    ge.
    UserGuide.book  Page 56  Thursday, August 5, 1999  3:40 PM 
    						
    							Avanti 3025 telephone set 57
    RECORDING CONVERSATIONS
    IMAGEN
     enables you to record your telephone conversa-
    tions. You must have the system administrator pro
    gram 
    desi
    gnate the [CALL RECORD] 
    button to operate at your 
    station.
    A conversation you have recorded is stored in your mail-
    box, as any messa
    ge is. You can, therefore, transfer or 
    copy the recorded conversation to another mailbox or mail-
    box 
    group. (See Copying or transferring a message to 
    another mailbox
    ).
    Unless your system is pro
    grammed otherwise, the initial 
    recordin
    g time allotted to each call is 15 minutes. You can, 
    however, add additional recordin
    g time, for up to a total of 
    30 minutes.
    To record a conversation
    1. Press [CALL
     RECORD]
    , while en
    gaged in a conversa-
    tion; the 
    {ADD TIME} and {END RECORD} softkeys 
    appear on the display.
    2. Press 
    {ADD TIME} to extend the recording time, if nec-
    essary.
    3. Press 
    {END RECORD} to stop the recording.
    It is required that you advise the second party that the 
    conversation is bein
    g recorded.
    UserGuide.book  Page 57  Thursday, August 5, 1999  3:40 PM 
    						
    							58 Avanti 3025 telephone set
    SCREENING INCOMING CALLS
    The call screening feature allows you to screen external 
    calls arrivin
    g at your station through the auto attendant
    . 
    You hear who is callin
    g you and decide which calls you 
    want to answer, and which callers you prefer havin
    g leave 
    a messa
    ge. You must ask the system administrator to pro-
    gram this feature to be operative at your station.
    When the feature is operative and you receive a call, the 
    auto attendant
     answers the call. Callers hear a recorded 
    announcement, askin
    g them to identify themselves. You 
    hear both the auto attendant
     and the callers response 
    throu
    gh the station speaker. You can either answer the call, 
    or have IMAGEN
     take a messa
    ge.
    To screen your calls
    1. Press your pro
    grammed [CALL SCREEN]
     button; the 
    button li
    ght goes on, indicating that the feature is opera-
    tive.
    2. When you receive a call, listen to the caller identifyin
    g 
    herself and decide if you want to accept the call. 
    3. To answer the call, either:
    • pick up the receiver;
    • press 
    {ANSWER SCREEN};
    or 
    • press [SPKR]
    .
    or
    UserGuide.book  Page 58  Thursday, August 5, 1999  3:40 PM 
    						
    							Avanti 3025 telephone set 59
    4. To reject the call, either:
    •press
     {END SCREEN};
    •press
     any key other than [SPKR]
    ;
    or 
    • simply refrain from answering; 
    the caller hears your no answer 
    greeting. At this stage, 
    you can no lon
    ger change your mind and pick up the 
    call.
    To stop screening your calls
    • Press your pro
    grammed [CALL SCREEN]
     button 
    a
    gain; 
    the button li
    ght goes off.
    UserGuide.book  Page 59  Thursday, August 5, 1999  3:40 PM 
    						
    							60 Avanti 3025 telephone set
    MESSAGE MONITORING AND CALL 
    INTERCEPTION
    The message monitoring feature allows you to monitor 
    messa
    ges being recorded in your mailbox for you, by 
    external callers. When messa
    ge monitoring is activated for 
    your telephone set, each of your calls will be answered by 
    the automated attendant, who will su
    ggest that the caller 
    leave you a messa
    ge. You can hear the message while it is 
    bein
    g recorded and decide whether you prefer to intercept 
    and answer the call, or to have the caller leave a messa
    ge.
    You can pro
    gram the monitoring time from your telephone 
    set.
    You must ask the system administrator to pro
    gram the 
    messa
    ge monitoring feature to be operative at your station.
    To monitor your messages
    1. Press your pro
    grammed [MESSAGE MONITOR] but-
    ton; the button li
    ght goes on, indicating that the feature 
    is operative.
    2. When a caller be
    gins recording a message for you, the 
    caller’s voice can be heard -- throu
    gh your telephone 
    set speaker -- and you can then decide if you want to 
    accept the call. At this sta
    ge, your telephone set will be 
    in mute mode, so that the caller cannot hear you.
    UserGuide.book  Page 60  Thursday, August 5, 1999  3:40 PM 
    						
    							Avanti 3025 telephone set 61
    To intercept the call
    1. To intercept and answer the call, either:
    • pick up the receiver;
    • press 
    {ANSWER SCREEN};
    or 
    • press [SPKR]
    .
    or
    2. To reject the call, either:
    •press
     {END SCREEN};
    •press
     any key other than [SPKR]
    ;
    or 
    • simply refrain from answering; 
    To stop monitoring your calls
    •Press 
    your pro
    grammed [MESSAGE MONITOR] but-
    ton a
    gain;
    the button li
    ght goes off.
    To set the monitoring time for your calls
    1. Enter your mailbox (dial the IMAGEN
     access code and 
    dial [#][#]
    ).
    2. Enter your password; 
    you receive the Mailbox Menu.
    3. Press 
    {SET OPTION} or [4]
    ; 
    you receive the MAILBOX OPTIONS Menu.
    4. Dial [8]
    ;
    you are asked to set the monitorin
    g time either:
    • in multiples of 5 seconds, where dialin
    g 
    a di
    git between 1 and 9 corresponds to 
    a maximum messa
    ge monitoring time of
    5 seconds to 45 seconds, respectively;
    or
    • to be unlimited.
    UserGuide.book  Page 61  Thursday, August 5, 1999  3:40 PM 
    						
    							62 Avanti 3025 telephone set
    5. Dial either:
    • the di
    git -- [1]
     to [9]
     -- for the desired respective 
    monitorin
    g time;
    or
    •[#]
     -- for unlimited monitoring time;
    the auto attendant responds with an announcement of 
    the selected monitorin
    g time; for example:
    • if you dialed [1]
     -- “five seconds”;
    • if you dialed [9]
     -- “forty five seconds”;
    • if you dialed [#]
     -- “unlimited”;
    if no settin
    g is defined, the default monitoring time is 10 
    seconds.
    UserGuide.book  Page 62  Thursday, August 5, 1999  3:40 PM 
    						
    							Avanti 3025 telephone set 63
    DIALING ASSISTANCE 
    FOR OUTSIDE CALLERS
    Outside callers who do not know the extension number of 
    the person they wish to reach have three different types of 
    assistance available to them: 
    Dial by Name
     enables them to reach the person by dialin
    g 
    a few letters of their name.
    Extension Assistance
     plays recorded announcements of 
    extension numbers.
    Single Digit Dialing
     allows the caller to reach a prepro-
    grammed extension by dialing one digit.
    NOTE
    A person callin
    g from inside the system may also 
    use all three of these options, if she first exits the 
    system and then dials the outside IMAGEN
     tele-
    phone number.
    DIAL BY NAME
    An outside caller answered by the Auto Attendant Dial by 
    Name (ADBN) can reach an extension by dialin
    g the name 
    of the extension owner, instead of the extension number. 
    The caller dials the first few di
    gits of the extension owners 
    name, usin
    g the standard DTMF telephone dialpad.
    UserGuide.book  Page 63  Thursday, August 5, 1999  3:40 PM 
    						
    							64 Avanti 3025 telephone set
    To dial by name
    1. Dial the IMAGEN
     telephone number; 
    you hear the followin
    g options:
    2. Dial [3]
    ; you hear a recorded announcement: 
    Dial the first “X” letters of the subscribers name, using 
    a standard dialpad
    .
    “X” in the announcement is the pro
    grammed maximum 
    number of letters -- up to six.
    • For the letter Q dial [7]
    .
    • For the letter Z dial [9]
    .
    • To complete the entry dial [#]
    .
    • For the operator dial [0]
    .
    3. Dial the first letters of the name and dial [#]
    ; what hap-
    pens next depends on whether or not the letters you 
    dial match a name in the dial by name directory.
    • If the letters you dial match a name -- and only one 
    name -- from the directory; the system dials the 
    extension;
    • If the letters do not match any name in the directory, 
    you hear a recorded announcement: 
    The name you 
    have dialed is not listed in our directory
    ;
    To call an extensionDial [1] 
    and the extension no.
    To leave a messageDial [2] 
    and the mailbox number
    To dial by nameDial [3]
    To conduct an interviewDial [4
    ]
    To use single digit dialingDial [5]
    , [6]
    , [7]
     or [8]
    To ask for extension assistanceDial [9
    ]
    To ask for operator assistanceDial [0]
    To disconnectDial [*]
    UserGuide.book  Page 64  Thursday, August 5, 1999  3:40 PM 
    						
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