Telrad Digital Avanti 3025 Telephone Set User Guide
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Avanti 3025 telephone set 35 announces how many messages have been success- fully recovered, and you may listen to them by selectin g the OTHER MESSAGES option from the MAILBOX MENU. NOTE If the undelete messa ges option does not appear in the menu, this is because there are no deleted messa ges in your mailbox that are capable of bein g restored. REPLYING TO A MESSAGE You can immediately reply to a messa ge as soon as you finish listenin g to it. To reply to a message you have just listened to 1. From the LISTEN Menu, press {REPLY} or [4] ; you hear a recorded announcement: < Mailbox greeting>. Please state your message clearly, then dial pound [#] . Then you hear a tone. NOTE If the person who left the messa ge did so from out- side the system -- for example, your boss called from home to leave you a messa ge -- you hear a recorded announcement: This message arrived from an outside caller -- Please enter mailbox number . (If you do not know the mailbox number, you can- not reply to the messa ge. Dial [#] , and the system continues playin g your other messages.) 2. State your reply to the messa ge clearly. While you are recordin g the {ADD TIME} and {END OF MSG} soft- keys appear. You can add recordin g time by pressing the {ADD TIME} softkey. UserGuide.book Page 35 Thursday, August 5, 1999 3:40 PM
36 Avanti 3025 telephone set 3. Press {END OF MSG} or [#] ; you receive the END OF RECORD Menu: 4. Press {SAVE MSG} or ; the message is sent and you return to the LISTEN Menu. COPYING OR TRANSFERRING A MESSAGE TO ANOTHER MAILBOX You can copy or transfer a messa ge someone sent you into another mailbox or mailbox group. If you copy it, a copy remains in your mailbox. If you transfer the messa ge, it is sent to another mailbox or mailbox group and erased from your mailbox. To copy or transfer a messa ge, you must first be listening to it. To review your recorded message {PLAYBACK}[1] To confirm and save this message in the system{SAVE MSG}[2] To erase this message [3] To add to this message{ADD TO MSG}[4] To erase this message and record a new one {RERECORD}[5] To confirm and save this message with options{SAVE OPTIO}[6] UserGuide.book Page 36 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 37 1. When you hear a message you want to copy or trans- fer, press {COPY/SEND} or [5] ; you receive the COPY/SEND Menu: 2. Press {COPY MSG} or [1] and the mailbox number, or {TRANSF MSG} or [2] and the mailbox number, to copy or transfer the messa ge to a single mailbox. Simi- larly, to copy or transfer messa ges to mailbox groups, dial [3] or [4] and enter the group number. The ANNOTATION Menu is now displayed: 3. If you want to attach an annotation, see the next sec- tion, Message Annotation -- Adding your own com- ments. 4. Press {SKIP} or [2] ; IMAGEN informs you that the mes- sa ge has been copied or sent to the appropriate mail- box or mailbox group; or Press {CANCEL} or [3] if you want to abort the send/ copy procedure; To keep this message and send a copy to another mailbox{COPY MSG}[1] To transfer this message to another mailbox{TRANSF MSG}[2] To keep this message and send copies to group members{COPY TO GP}[3] To transfer this message to group members{TRNS TO GP}[4] To carbon copy{CARBON CPY}[5] To carbon send[6] To record an annotation message{ANNOTATION}[1] To send or copy the message now{SKIP}[2] To abort this operation{CANCEL][3] For further options{SET OPTION}[4] UserGuide.book Page 37 Thursday, August 5, 1999 3:40 PM
38 Avanti 3025 telephone set or Press {SET OPTION} or [4] if you want to tag your messa ge prior to sending; you receive the SEND/ COPY OPTIONS Menu: Select the attribute you want to attach to the messa ge by pressin g the corresponding number or softkey; you can attach any or all of the attributes in this fashion. Select [2] from the previous menu to complete the send/copy procedure. CARBON COPYING OR CARBON SENDING A MES- SAGE TO ANOTHER MAILBOX You can carbon copy or carbon send a messa ge someone sent you into a specific mailbox group - a group you define for the particular messa ge. If you carbon copy it, a copy remains in your mailbox. If you carbon send the messa ge, it is sent to the mailbox group and erased from your mail- box. To tag the message as urgent{URGENT}[1] To tag the message as confidential{CONFIDENTL}[2] To tag the message for confirmation{CONFIRM}[3] UserGuide.book Page 38 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 39 To carbon copy or carbon send a message, you must first be listenin g to it. 1. When you hear a messa ge you want to carbon copy or carbon send, press {COPY/SEND} or [5] ; you receive the COPY/SEND Menu: 2. Press [5] or [6] . You hear a messa ge: “Please enter mailbox number. For Dial By Name, dial pound. Dial pound twice to complete the list.” 3. Enter the number of the first mailbox to which you want to carbon copy or carbon send the messa ge, or Dial [#] for Dial By Name, and enter up to the first six characters of the name. See Dial By Name in the sec- tion Dialin g Assistance For Outside Callers for instruc- tions on how to use Dial By Name. You hear the Confirmation menu: To keep this message and send a copy to another mailbox{COPY MSG}[1] To transfer this message to another mailbox{TRANSF MSG}[2] To keep this message and send copies to group members{COPY TO GP}[3] To transfer this message to group members{TRNS TO GP}[4] To carbon copy{CARBON CPY}[5] To carbon send[6] To confirm the mailbox{CONFIRM MB}[1] To skip the mailbox{SKIP MB}[2] To proceed with the operation{PROCEED OP}[3] To cancel the operation{CANCEL OP][*] UserGuide.book Page 39 Thursday, August 5, 1999 3:40 PM
40 Avanti 3025 telephone set 4. Repeat step 3 for each mailbox to which you want to carbon copy or carbon send the messa ge. 5. When the list is completed, dial [#] twice. Proceed as for sendin g a message to a group of mailboxes. MESSAGE ANNOTATION -- ADDING YOUR OWN COMMENTS You may want to add your own comments to a messa ge that you are copyin g or transferring to someone elses mailbox. When you add comments, the person to whom you pass on the messa ge first hears your comments, and then the messa ge. Once you have added comments to the messa ge, they behave as part of the messa ge. If someone listens to or deletes the messa ge, she also listens to or deletes the annotation. The rewind and fast forward features, however, function separately for the annotation and the messa ge. You may add more than one annotation to any sin gle mes- sa ge (i.e. you can send the same message with different annotations to other mailboxes); and you can chan ge a messa ge annotation by rerecording it. If you have activated the header option, and you listen to a messa ge that has an annotation attached to it, the header contains the time ta g of the message itself, not of the anno- tation. First you hear the header, then the annotation, then the messa ge. To attach an annotation After makin g your desired selection from the COPY/SEND Menu, you receive the ANNOTATION Menu: To record an annotation message{ANNOTATION}[1] To send or copy the message now{SKIP}[2] To abort this operation{CANCEL][3] For further options{SET OPTION}[4] UserGuide.book Page 40 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 41 NOTE Just as you can record an annotation for a mes- sa ge to a single mailbox, so you can add an anno- tation to a group message. However, you cannot add more than one annotation to a group mes- sa ge. If you han g up while located in the ANNOTATION Menu, your messa ge nonetheless will be trans- ferred or copied. To abort a ‘send’ or ‘copy’ opera- tion, dial [3] to exit the ANNOTATION Menu, and then [ *] to exit the COPY/SEND Menu. 1. Dial [1] . You hear a recorded announcement: Please state your message clearly. Then, dial pound (# ). 2. Record your annotation, then press {END MSG} or [#] ; you receive the END OF RECORD Menu: 3. Press {SAVE MSG} or [2] , or hang up without pressing any button. The messa ge together with your annotation is copied or sent to the appropriate mailbox or mailbox group. To review your recorded message {PLAYBACK}[1] To confirm and save this message in the system {SAVE MSG}[2] To erase this message {ERASE MSG}[3] To add to this message{ADD TO MSG}[4] To erase this message and record a new one {RERECORD}[5] UserGuide.book Page 41 Thursday, August 5, 1999 3:40 PM
42 Avanti 3025 telephone set To delete an annotation from a message • After recordin g the annotation, before saving it, press {ERASE MSG} or [3] in the END OF RECORD Menu. To change the annotation of a message 1. Press {COPY/SEND} or [5] while listening to either the annotation or the messa ge itself; you are transferred to the COPY/SEND menu. 2. Press any one of the followin g: • {COPY MSG} or [1] and the mailbox number; • {TRANSF MSG} or [2] and the mailbox number; • {COPY TO GP} or [3] and the group number; • {TRANSFER TO GP} or [4] and the group number. The ANNOTATION Menu is now displayed. 3. Dial [1] to record a new annotation, then save the mes- sa ge. Every user to whom you have sent the messa ge will now hear the updated annotation. NOTE If after havin g recorded a new annotation, you do not save it or subsequently delete it, the messa ge will be heard as if no annotation was ever recorded. Additional menu operations The followin g commands are also available when operat- in g the ANNOTATION Menu: • Dial [0] to repeat the ANNOTATION Menu options; • Dial [ *] to return to the COPY/SEND Menu; UserGuide.book Page 42 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 43 CALLER IDENTIFICATION (CID) LIST, DISPLAY AND DIAL REVIEWING CID CALLS LISTED ON YOUR DISPLAY Lists of answered and unanswered incomin g outside calls -- supported by the Central Office for caller identification service -- can be viewed on the display of an Executive telephone set with expanded display. The user can to ggle between a display of caller’s names and caller’s numbers. If authorized to enter the mailbox of another extension, the user can also view that extension’s list of incomin g outside calls. Any of the callers whose calls are displayed can be called back, simply by selectin g the respective call from the display. A maximum of 100 caller identification call records can be saved by each user. If the Caller Identification list, display and dial feature option is installed in your DIGITAL system, your display shows a {CID LIST} softkey in idle state. Accessing the CID list summary When you press {CID LIST}, a list appears on the display includin g: • the name and extension number of the telephone set user; • the number of ’unanswered calls’; • the number of ’answered calls’; • the combined number of ’all calls’; UserGuide.book Page 43 Thursday, August 5, 1999 3:40 PM
44 Avanti 3025 telephone set • the current ‘display mode’ -- either ’name’ or ‘number’; with a softkey -- to the ri ght and to the left -- alongside each of the last four elements. Changing the desired display mode of your CID list Each time you press the ri ght or left {DISPLAY MODE} softkey -- in the display screen above -- the display mode will to ggle, from ’name’ to ’number’, or from ’number’ to ’name’. Selecting a five row CID list of not answered calls If you press the ri ght or left {NOT ANSWERED} softkey on your CID list summary display -- in the ’name’ display mode, as shown above -- a list of up to five rows of unan- swered calls appears on the display -- as shown in the example below: a. The title line -- at the top of the display -- shows: • the type of calls listed -- ’not answered’; CALLER ID LIST NOT ANSWERED - 23 ANSWERED - 37 ALL CALLS - 60 DISPLAY MODE - NUMBER For: BOB KEYMAN Ext.227 NOT ANSWERED -10 P-20 07/19 17:55 BARBARA SMITH DATE TIME CALLER NAME 07/18 18:50 EDWARD BROWN 07/18 18:43 STEPHEN DOLE 07/18 18:36 516/555-5555 07/18 18:27 800/666-6666 UserGuide.book Page 44 Thursday, August 5, 1999 3:40 PM