Telrad Digital Avanti 3025 Telephone Set User Guide
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Avanti 3025 telephone set 25 RECEIVING MESSAGES LISTENING TO YOUR MESSAGES If there are any messa ges waiting for you in your mailbox, the [MSG] button li ghts up; you hear a broken dial tone when you lift the handset; and the second line of your idle display tells you how many new and existin g messages there are. The number in the upper ri ght hand corner is the mailbox number. To listen to your messages 1. Press [MSG] or ; the screen shows any predefined text messa ges, and how many IMAGEN messa ges are waiting for you -- ten in this example: 2. Press the softkey to the left of the line showin g how many IMAGEN messa ges there are; you hear a recorded announcement tellin g you how many messa ges there are and then you are asked to enter your password. 3. Enter your password; you hear the MAILBOX Menu: 10:59 TUE AUG 15 < 222 COME SOON ALAN 537 10 MSGS TO MBOX 22 READ MAIL MIKE 367 UserGuide.book Page 25 Thursday, August 5, 1999 3:40 PM
26 Avanti 3025 telephone set *You hear this option only if there are deleted messages which may still be recovered. ** You hear this option only if there are future delivery messages waiting in your mailbox. IMAGEN offers you two ways of reviewing your new and existin g messages. You may choose to listen to them directly (as described below) or view a listin g of all your messa ges on the display before selecting the messa ge/s you would like to hear, as described in the section titled Viewing the contents of your mailbox. 4. To listen to your messa ges, press [6] ; the MESSAGE TYPE SELECTION Menu appears: 5. Dial [1] , [2] , [3] ,[4] or [5] to hear messa ges in any of the above cate gories. To view a list of your messages {VISUAL LST}[9] To listen to your new messages{NEW MSGS}[1] To listen to your old messages[6] To leave a message for another mailbox [2] To record personal greetings{GREETING}[3] To set mailbox options{SET OPTION}[4] To record a group message{MSG FOR GR}[5] To undelete messages [7] * To review your future delivery messages[8] ** To listen to your new messages{NEW MSGS}[1] To listen to your old messages{OLD MSGS}[2] To listen to your future delivery messages{FUTUR DLVR}[3] To listen to your confirmation messages{CONFIRM}[4] To listen to your indexed messages{INDEXED}[5] UserGuide.book Page 26 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 27 After listening to each message, you hear the LISTEN Menu: (Alternatively, you can ask your system administrator to pro gram your MAILBOX Menu so that you can access your messa ges in a slightly different manner.) In such a case, you listen to your new messa ges by select- in g {NEW MSGS} or [1] , and old messages can be heard by pressin g {OLD MSGS} or [6] , while future delivery mes- sa ges can be heard by dialing [8] . The LISTEN Menu is then played). If you dial [6] while listenin g to a message, you receive the MORE LISTEN OPTIONS Menu: To repeat this message{REPEAT}[1] To save this message and play the next one{NEXT MSG}[2] To erase this message and play the next one [3] To reply to this message{REPLY}[4] To transfer/copy the message to another box{COPY/SEND}[5] For more options{OPTIONS}[6] To rewind message while listening[7] To pause message while listening [8] To fast forward message while listening[9] To lower volume[1] For normal volume[2] To raise volume[3] To decrease speed{SLOW SPEED}[4] For normal speed{NORMAL SPD}[5] To increase speed{FAST SPEED}[6] To convert an old message to new[7] To add an ID tag to this message{INDEX}[8] To repeat this message with time tag{HEADER}[9] UserGuide.book Page 27 Thursday, August 5, 1999 3:40 PM
28 Avanti 3025 telephone set The above menu enables you to change the volume or speed of the messa ge you are listening to, or to repeat the messa ge with its time tag. If you select [1] -- New Messa ges, either from the MAIL- BOX Menu or the MESSAGE TYPE SELECTION Menu, you are informed how many of these were ta gged ‘Urgent’ by the sender. ‘Ur gent’ messages are played first and are prefixed by an URGENT! announcement. Once a mes- sa ge has been heard (and you press any button), its classi- fication chan ges to OLD, and can be reheard by selecting [2] from the MESSAGE TYPE SELECTION Menu. New confirmation messa ges are also contained in the ‘New messa ges’ category. Old confirmation messages can be heard by dialin g [4] in the MESSAGE TYPE SELEC- TION Menu. CHANGING AN OLD MESSAGE TO A NEW MESSAGE You may want a messa ge that you have already heard to be played to gether with your new messages. To change the status of a message from old to new 1. After listenin g to a message, select {OPTIONS} or [6] from the LISTEN Menu; you receive the MORE LISTEN OPTIONS Menu. 2. Press [7] ; the messa ge is played with your new messages. PROGRAMMING CONTINUOUS LISTENING You may want to be able to listen to all your messa ges, without havin g to touch the dialpad to activate the next messa ge. This is particularly helpful if you have entered your mailbox from a cellular phone in your car, for example. To program Continuous Listening 1. Enter your mailbox (dial the IMAGEN access code and dial [#][#] ). UserGuide.book Page 28 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 29 2. Enter your current password; you receive the Mailbox Menu. 3. Press {SET OPTION} or [4] ; you receive the MAILBOX OPTIONS Menu: 4. Press [9] ; you receive the CONTINUOUS LISTENING Pro gram- min g Menu and have the following options: DETERMINING WHO A MESSAGE IS FROM AND WHEN YOU RECEIVED IT Each messa ge has an attached header, or time tag, con- tainin g the name or extension number of the person who sent the messa ge, and the data and time that the message was sent. The time ta g is in the form of a recorded announcement, played before the messa ge itself if you have activated the header option. To program the first follow me{1ST FOLLOW}[1] To program the second follow me{2ND FOLLOW}[2] To program auto attendant service{AUTO ATT}[3] To hear messages with time tag{HEADER}[4] To change your password{PASSWORD}[5] To define your personal distribution list[6] To set the auto-copy feature[7] To set the message monitoring time [8] To program continuous listening[9] Always{ALWAYS}[1] When entering mailbox from outside{OUTSIDE ONLY][2] To deactivate{DEACTIVATE}[3] UserGuide.book Page 29 Thursday, August 5, 1999 3:40 PM
30 Avanti 3025 telephone set To activate the header option 1. Press {SET OPTION} or [4] in the MAILBOX Menu; you receive the MAILBOX OPTIONS Menu: 2. Press {HEADER} or [4] ; you receive the ACTIVATE/ DEACTIVATE Menu. 3. Dial [1] or press {ACTIVATE} to activate the option and dial [2] or press {DEACTIVATE} to deactivate the option. If the header option is deactivated, you can neverthe- less hear the time ta g for a particular message. To listen to the message time tag for a particular message 1. After listenin g to a message, select {OPTIONS} or [6] from the LISTEN Menu; you receive the MORE LISTEN OPTIONS Menu. 2. Press {HEADER} or [9] ; the messa ge is repeated with its time tag. VIEWING THE CONTENTS OF YOUR MAILBOX This feature provides you with a visual listin g of all the messa ges currently stored in your mailbox. You can scroll throu gh the list and play a particular message without hav- in g to listen to all the preceding messages first. To program the first follow me{1ST FOLLOW}[1] To program the second follow me{2ND FOLLOW}[2] To program auto attendant service{AUTO ATT}[3] To hear messages with time tag{HEADER}[4] To change your password{PASSWORD}[5] To define your personal distribution list[6] To set the auto-copy feature[7] To set the message monitoring time [8] To program continuous listening[9] UserGuide.book Page 30 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 31 To review your messages on the telephone display 1. From the MAILBOX Menu, press {VISUAL LST} or [9] ; you receive the followin g message category listing: 2. Press the softkey adjacent to the messa ge category you wish to view; you receive a listin g of the messages contained in the selected cate gory. See example below: . The top line of your screen displays the mailbox name or number, the number of messa ges in the selected cat- e gory and the page number. Each subsequent line con- tains details of a particular messa ge. In the example above: •The date the messa ge was sent is shown at the left of the screen. If the date is blinkin g, this indicates that the messa ge is urgent. Mbox 20 John Smith NEW : 10 URGENT : 2 OLD : 11 FUTURE : 1 CERTIFY : 1 John Smith NEW: 10 P-02 10/23 11:43 GEORGE 00:23 DATE TIME SENDER DUR 10/23 08:57 LIZ MURPHY 03:34 10/23 08:43 EXTERNAL 01:20 10/22 18:43 555-1212 00:19 10/22 12:22 EXTERNAL 02:32 UserGuide.book Page 31 Thursday, August 5, 1999 3:40 PM
32 Avanti 3025 telephone set •The time that the message was sent appears in 24- hour format. •The sender or telephone extension of the person who sent the messa ge appears next. If the message was left by an external caller, the telephone number of the external caller is displayed (if applicable to your sys- tem); otherwise, the ta g ‘EXTERNAL’ appears. •The duration of the messa ge is displayed on the right of your screen. The duration is recorded in minutes and seconds (for example, a messa ge of 2 minutes and 32 seconds is shown as 02:32). Messa ges are listed in chronological order, with the first messa ge being the one most recently received. You can scroll up and down throu gh the listing by pressing the [LO] (previous pa ge) and [HI] (next page) keys. To listen to a listed message 1. When the messa ge you wish to hear appears on the display, press the left softkey adjacent to the messa ge; the messa ge is played. UserGuide.book Page 32 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 33 After the message has been completed, you hear the LIS- TEN Menu: Once you have dealt with the messa ge by either exer- cisin g one of the menu options or dialing [*] , you are returned to the visual messa ge display. NOTE After a ‘new’ messa ge has been heard (and you press any button), it is transferred to the ‘old mes- sa ges’ category. However, if you dial [*] while lis- tenin g to a message, it remains in the ‘new’ cate gory. If you press the ri ght softkey adjacent to a message, then after listenin g to the message, you are returned to the reg- ular audio IMAGEN session, and not to the visual display. You can also leave the visual messa ge list and return to the re gular IMAGEN session by pressing on the first pa ge of the display. To repeat this message{REPEAT}[1] To save this message and play the next one{NEXT MSG}[2] To erase this message and play the next one [3] To reply to this message{REPLY}[4] To transfer/copy the message to another box{COPY/SEND}[5] For more options{OPTIONS}[6] To rewind message while listening[7] To pause message while listening [8] To fast forward message while listening[9] UserGuide.book Page 33 Thursday, August 5, 1999 3:40 PM
34 Avanti 3025 telephone set REVIEWING CONFIRMATION MESSAGES You can use the visual messa ge display to review details of your confirmation messa ges. After pressing the left softkey adjacent to ‘CONFIRM’ in the visual messa ge, the display shows a list of your confirmation messa ges as follows: The top line of your screen displays the mailbox name and number, the number of confirmation messa ges and the pa ge number. Each subsequent line contains the date and time that the messa ge was heard by the recipient, and the name or extension number of the recipient. If you press a softkey adjacent to a particular messa ge, you receive further details (date, time, and name of recipi- ent) about the messa ge. You can press to erase the confirmation message from the list. RECOVERING A MESSAGE THAT YOU HAVE DELETED If you delete a messa ge, and then decide you require the messa ge after all, it is possible -- within 15 minutes after havin g listened to a message and deleted it -- to recover it. To recover a deleted message • Enter your mailbox and select [7] , the undelete mes- sa ges option, from the MAILBOX Menu; IMAGEN John Smith NEW : 6 P-01 10/23 11:43 GEORGE FITZ 01:08 DATE TIME SENDER DUR 10/23 08:57 JANE JONES 00:45 10/23 08:43 EXTERNAL 10:22 10/22 18:43 152 03:30 10/22 12:22 212-555-5555 02:02 UserGuide.book Page 34 Thursday, August 5, 1999 3:40 PM