Telrad Digital Avanti 3025 Telephone Set User Guide
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Avanti 3025 telephone set 45 • the number of calls of that type to the telephone set user’s extension DN; • the pa ge number of the list. To scroll backward or forward and view other pa ges of the list, use the [LO HI] key at the bottom of the tele- phone set -- by pressin g [LO] to scroll backward, or [HI] to scroll forward -- and view additional five row sets of unanswered calls. b. The list shows unanswered, incomin g, outside calls, in reverse chronolo gical order -- that is, the last call that arrived appears first on the list. c. The date and time of each call and the name of the unanswered caller are listed, unless the Caller ID infor- mation from the Central Office does not include a name -- in which case the caller’s number will appear in the CALLER NAME column. Placing a call from the CID list display To place a call to the caller whose details appear in one of the lines of the call list, simply press either the ri ght or left softkey alon gside the line listing the call. Selecting other CID lists of calls The operations described in Steps a, b and c under Select- ing a five row CID list of not answered calls , above, refer to CID lists of ’not answered’ calls, from the ’name’ display mode. Alternatively: • you can also perform the same operations from the ’number’ display mode -- see to ggle operation of the right or left {DISPLAY MODE} softkey under Changing the desired display mode , above; UserGuide.book Page 45 Thursday, August 5, 1999 3:40 PM
46 Avanti 3025 telephone set • alternatively, you can request lists of either: •’answered’ calls -- by pressing the right or left {ANSWERED} softkey; or •’all calls’ -- by pressing the right or left {ALL CALLS} softkey. The description of the operations, displays and scrollin g between list pa ges applied to the ’answered’ or ’all calls’ list alternatives are similar to those for ’unanswered’ calls, as presented above. Accessing details of a selected call from a five row CID list display From any of the five row CID list displays -- such as that in the above unanswered calls display example -- you can display a detail screen for any of the calls shown, by press- in g: •the softkey; and then •the right or left softkey alongside the desired call. UserGuide.book Page 46 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 47 A call detail display -- for the selected call --appears, as shown in the display example below: a. The title line at the top of the call detail display shows: • the type of the call selected -- ‘ALL CALLS’, ’NOT ANSWERED’ or ’ANSWERED’; • the total number of calls of the selected type -- from 1 to a maximum of 100; • the sequence number of the selected call -- in the upper ri ght-hand corner. To scroll backward or forward and view detail displays of other calls, use the [LO HI] key at the bottom of the telephone set -- by pressin g [LO] to scroll backward, or [HI] to scroll forward. b. The five line call detail display shows the date and time the call arrived, the name and telephone number of the callin g party and the DN of the outside line on which the call arrived. c. On the bottom line of the call detail display are two soft- keys: • pressin g the softkey, on the left, returns the call detail display for the previous call on the list; • pressin g the softkey, on the right, deletes the cur- rent call detail record from the Caller ID data base. ALL CALLS - 8 5 DATE: DEC 3, 1999 TIME: 11:45 AM NAME: MARTHA GRANT NUMBER: 516-555-5555 CALLING TRUNK: 5232 UserGuide.book Page 47 Thursday, August 5, 1999 3:40 PM
48 Avanti 3025 telephone set Placing a call from the CID call detail display To place a call to the caller whose details appear in the call detail list, simply press either the ri ght or left softkey along- side either the caller’s name or number on the CID call detail display. REVIEWING CID CALLS FOR ANOTHER EXTENSION If you are authorized to enter the mailbox of another exten- sion, you can also view that extension’s list of incomin g outside calls. Once you have entered the mailbox of the other extension -- after enterin g a correct password -- dial [#] . When you dial [#] , the CID list summary of calls to the desired extension appears on the display -- as shown in the display example under Accessing the CID list sum- mary , above. You can then proceed to all the subsequent CID list, display and dial operations, as described above. UserGuide.book Page 48 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 49 INDEXING YOUR MESSAGES IMAGEN offers you the possibility of tagging your old mes- sa ges, and sorting them into indices for future retrieval. This allows you to identify and access a specific messa ge without havin g to first listen to all chronologically preceding messa ges. You can allocate your messa ges to your own Personal index, which can hold up to a maximum of 9 messa ges (ta gged 1 to 9); or to the System Index, which has a capac- ity of 128 messa ges (tagged 10 to 137). To mark a message as indexed After listenin g to a given message, you hear the LISTEN Menu as normal. You decide you would like to allocate the messa ge to an index: 1. From the LISTEN Menu, press {OPTIONS} or [6] ; you receive the MORE LISTEN OPTIONS Menu: To lower volume[1] For normal volume[2] To raise volume[3] To decrease speed{SLOW SPEED}[4] For normal speed{NORMAL SPD}[5] To increase speed{FAST SPEED}[6] To convert an old message to new[7] To add an ID tag to this message{INDEX}[8] To repeat this message with time tag{HEADER}[9] UserGuide.book Page 49 Thursday, August 5, 1999 3:40 PM
50 Avanti 3025 telephone set 2. Press {INDEX} or [8] ; you hear the followin g message: Enter a message index number between 1 and 9, or dial pound [#] for the system index. 3. Select a number between 1 and 9 -- for example, 7 -- to ta g the message as ‘7’ in your personal index; or dial [#] ; IMAGEN assi gns the message a System index number between 10 and 137, and informs you accordin gly: Message index . You are returned to the LISTEN Menu. If you attempt to assi gn a message with a personal identifi- cation number that is already in use, you receive the fol- lowin g message: This Identification tag is taken. To reassign it to the current message, dial [#]. To select another identification tag, dial a digit between 1 and 9. To exit, dial star [ * ]. To retrieve an indexed message 1. Enter your mailbox, and from the MAILBOX Menu, select [6] ; you receive the MESSAGE TYPE SELECTION Menu: 2. Dial [5] ; you hear the followin g announcement: You have private indexed messages in your mailbox . Enter the message identification tag 1 to 9, or dial pound [#] followed by the system assigned identifi- cation tag . To listen to your new messages{NEW MSGS}[1] To listen to your old messages{OLD MSGS}[2] To listen to your future delivery messages{FUTUR DLVR}[3] To listen to your confirmation messages{CONFIRM}[4] To listen to your indexed messages{INDEXED}[5] UserGuide.book Page 50 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 51 3. Enter the appropriate private index tag or Dial [#] followed by the system index ta g, and dial [#] a gain to confirm. IMAGEN retrieves and plays the messa ge as instructed. You are then transferred to the LISTEN Menu. NOTE If you enter an identification number that does not exist, IMAGEN informs you accordin gly, and plays the messa ge that comes next in numerical order. If, when prompted to enter the identification num- ber, you dial [#] twice in succession, all indexed messa ges will be played successively. To remove a message from an index After retrievin g and listening to the message you wish to remove from the index, you receive the MORE LISTEN OPTIONS Menu: 1. Dial [8] ; you hear the followin g announcement: To remove identification tag, dial pound (#). 2. Dial [#] ; the Index ta g is removed from the message and you are returned to the LISTEN Menu. UserGuide.book Page 51 Thursday, August 5, 1999 3:40 PM
52 Avanti 3025 telephone set FORWARDING YOUR MESSAGES TO ANOTHER LOCATION If you know you are going to be away from your desk, you can have any messa ges you receive forwarded to another telephone extension, outside line or pa ger. This is called the Follow-me Option.If you have activated the follow-me option, then after a messa ge is left in your mailbox, the fol- low-me destination telephone rin gs. Upon answering, you hear a recorded announcement that you have a messa ge. Then you enter your password and can listen to your mes- sa ges. You can desi gnate two different follow-me destinations. For example, you can have your calls forwarded to one exten- sion durin g the morning, and to a different extension during the afternoon. You can also pro gram your mailbox so that after re gular business hours your messages are automati- cally forwarded to another extension. In order to activate the follow-me option, you must: •pro gram at least one follow-me destination number; •pro gram the start and stop times for each follow-me number; •pro gram the follow-me method -- telephone, pager, or PABX/CENTREX C.O. line -- for each number; • activate the follow-me option. UserGuide.book Page 52 Thursday, August 5, 1999 3:40 PM
Avanti 3025 telephone set 53 PROGRAMMING FOLLOW-ME NUMBERS Step 1: Enter the follow-me number You can desi gnate one or two follow-me numbers, for dif- ferent times of the day. 1. Press {SET OPTION} or [4] in the MAILBOX Menu; you receive the MAILBOX OPTIONS Menu. 2. Press {1ST FOLLOW or [1] to designate the first follow me number, or {2ND FOLLOW} or [2] to designate the second follow me number; you receive the FOLLOW- ME Menu: 3. Press {FLW NUMBER} or [3] ; you are prompted to enter the follow-me number. 4. Enter the follow-me telephone number -- up to 32 di gits -- and dial [#] ; you remain in the FOLLOW-ME Menu. NOTE Within the follow-me number, it may be necessary to include a di git for seizing an outside line; your system may require dialin g [*] for a pause to wait for a dial tone; or some other adjustments may be necessary. If you encounter any difficulty in activat- in g a follow-me number, consult your system administrator. Step 2: Program the follow-me time period You need to program the time period during which you want your messages forwarded to the follow-me destination. To activate follow me by message type{ACTIVATE}[1] To deactivate follow me by message type{DEACTIVATE}[2] To enter the follow me number{FLW NUMBER}[3] To set follow me times{FLW TIME}[4] To select the follow me method{FLW METHOD}[5] UserGuide.book Page 53 Thursday, August 5, 1999 3:40 PM
54 Avanti 3025 telephone set 1. Press {FLW TIME} or [4] in the FOLLOW-ME Menu; you are prompted to enter the start and stop times. 2. Enter four di gits for the start time -- for example, 1545 for 3:45 PM. 3. Enter four di gits for the stop time -- for example 0000 for midni ght. NOTE Instead of pro gramming your own start and stop times, as above, you can have your follow-me start and stop times automatically correspond to your or ganizations start and end of work hours. In other words, calls made to your extension outside of work hours (as pre-pro grammed in the system) will be forwarded to your follow-me destination. To program follow-me in accordance with your organization’s work hours 1. Press {FLW TIME} or [4] in the FOLLOW ME Menu. 2. When you are asked for the start time, dial [#] . 3. When you are asked for the stop time, dial [#] a gain. Step 3: Select the follow me method You can have your messa ges forwarded to either a regular telephone, pa ger or to an extension configured behind a PABX or CENTREX. (See your system administrator for more details about this third option). 1. Press {FLW METHOD} or [5] in the FOLLOW ME Menu. 2. Press {PAGER} or [1] for pager or press {REGULAR} or [2] for telephone or press {PABX/CNTRX} or [3] for a PABX/CENTREX C.O. line. You have now finished pro gramming one of the two follow- me numbers. If you wish to pro gram a second number, select {SET OPTION} or [4] from the MAILBOX Menu, and then {2ND FOLLOW or [2] from the MAILBOX OPTIONS Menu, and repeat this process for the second number. UserGuide.book Page 54 Thursday, August 5, 1999 3:40 PM