Telephone 3Com Nbx Telephone Instructions Manual

NBX Business Telephone Guide61
7From the Interval drop-down list box, select the number of minutes for 
the system to wait before moving to the next attempt.
The interval depends upon the attempt method you are using and is 
largely a matter of trial-and-error.
8Repeat steps 1–6 to set up additional attempts if required.
9Click Apply, and then perform an Off Site Notification test by leaving a 
voice mail message in your mail box. See “Creating and Sending a 
Message” on page 39 for instructions on...

62CHAPTER 4: NBX NETSET
Internal User 
DirectoryNetSet allows you to view the internal user directory to locate telephone 
extensions and other information for any user on the system. Only the 
administrator can modify the directory.
To view directory information for a user:
1Login to NetSet as a User.
2Select the Directory tab.
3Select a user from the scroll box.
4Click Details. The user information appears below the scroll box. 

5THE DSS/BLF ADJUNCT
The DSS/BLF (Direct Station Select/Busy Line Flashing) Adjunct is a device 
that works along with an NBX Business Telephone to speed call handling. 
It enables a receptionist or attendant to handle higher call volumes more 
efficiently. Although primarily used by receptionists and attendants, it can 
also be used by busy sales representatives, for example, and others that 
make frequent calls to the same telephone numbers.
The DSS/BLF has 50 Access buttons that support the same...

64CHAPTER 5: THE DSS/BLF ADJUNCT
Figure 13   DSS/BLF Adjunct
Access Buttons with LEDs — These buttons are used to access internal 
and external telephone lines, speed dials, pagers, cellular telephone 
numbers, and group mailboxes. An indicator light to the left of each 
button shows which lines are available, in use, on hold, or which features 
assigned are enabled. 
Labels — You can create professional looking labels by opening the label 
maker from NetSet. You need Adobe Acrobat Reader 3.0 or 4.0 to...

NBX Business Telephone Guide65
Direct Mail Transfer — Use to send a caller directly to another user’s 
voice mail. For more information, see “Direct Mail Transfer”
 on page 27. 
Call Park — Use to place a call in a “holding pattern” so it can be 
retrieved from any other telephone on the system. For more information, 
see “Call Park”
 on page 25.
Hold — Press to place a caller on hold. For more information, see 
“Placing a Call on Hold”
 on page 19.
The administrator can change the assignments for each...

66CHAPTER 5: THE DSS/BLF ADJUNCT 

6
TELEPHONE MAINTENANCE AND 
T
ROUBLESHOOTING
This chapter provides information about the following:
nConnecting the Telephone
nMoving Your Telephone
nTroubleshooting Possible Problems
Connecting the 
TelephoneThe underside of an NBX telephone has four receptacles, shown in 
Figure 14
. These are for connecting to:
nThe local area network (LAN)
nAn electrical wall outlet
nThe telephone’s handset
nYour desktop computer
Figure 14   The Underside of the NBX Telephone (support bracket not installed)
handset...

68CHAPTER 6: TELEPHONE MAINTENANCE AND TROUBLESHOOTING
Attaching and
Adjusting the
Support BracketThe telephone has a support bracket that can be attached to the 
telephone’s underside in three different configurations: low profile, high 
profile, and wall mount.
Tabs on the underside slip into slots on the bracket, and then the 
opposite mounting points snap into place.
Figure 15   Low Profile Desktop Position 
Figure 16   High Profile Desktop Position
support 
bracket
support 
bracket
Notice tabs on...

NBX Business Telephone Guide69
Figure 17   Wall Mounted Position
Figure 18   Extending the Handset Support Peg
handset support peg
wall with a solid backing
Support bracket in low 
profile position on opposite 
end of telephone.
Pull
Extend the handset support peg 
when wall mounting the telephone.
Pull and twist the knob—located on 
the back of the telephone—90° to 
enable the spring-loaded peg to pop 
out on the other side. 

70CHAPTER 6: TELEPHONE MAINTENANCE AND TROUBLESHOOTING
Moving Your 
TelephoneAll NBX Business Telephones have the Automatic Telephone Relocation 
feature. Each telephone has a unique “address” built-in. This allows you 
to move your telephone to another location, connecting it to any other 
Ethernet jack on the LAN, and still maintain all of your telephone’s 
personalized features, speed dials, and even your telephone extension.
Swapping 
TelephonesSince your extension and personal settings are...