Telephone 3Com Nbx Telephone Instructions Manual

NBX Business Telephone Guide11
indicates the total number of messages in your mailbox and the number 
of new messages. For example, “
3 Msgs 2 New.” 
Speaker
Dial Pad
Handsfree Button — Press to enable this feature. Handsfree allows you 
to answer internal (intercom) calls without picking up the handset. The 
telephone sounds an alert tone to notify you while activating the 
speakerphone for a hands-free conversation. For more information, see 
“Handsfree Answer on Intercom”
 on page 21. 
Display Panel —...

12CHAPTER 1: THE NBX BUSINESS TELEPHONE
The pre-assigned features are as follows:
 Feature Code Button — Press to access features which are not 
assigned to an Access button on your telephone using feature 
codes. For more information, see “Using Feature Codes”
 on page 
23. 
 Direct Mail Transfer Button — Press to send a caller directly to 
another user’s voice mail. For more information, see “Direct Mail 
Tr a n s f e r ” on page 27. 
 Call Park Button — Press to place a call in a “holding pattern” so...

NBX Business Telephone Guide13
Hold Button — Press to place a caller on hold. For more information, see 
“Placing a Call on Hold”
 on page 19.
Microphone (located on underside of telephone) — The microphone 
activates when the telephone is in speakerphone mode. For best results 
keep the area around the microphone free of obstructions.
The NBX 100 
Communication 
System’s FeaturesThe following descriptions provide an overview of the major features of 
the NBX 100 Communications System—most of which work...

14CHAPTER 1: THE NBX BUSINESS TELEPHONE
information for external incoming calls but requires your administrator to 
subscribe to the service from your local telephone company. 
Availability and service charges for external Caller ID in your area may 
vary.
Calling Groups — These allow incoming calls to be simultaneously 
directed to a particular group of telephones. This means the call is more 
likely to be answered and also means that calls can be directed to a group 
of users with a particular...

NBX Business Telephone Guide15
member’s telephone, and so on until an available member answers the 
call. See “Hunt Groups and Calling Groups”
 on page 27.
Inspect Caller ID — Caller ID information of a second incoming call 
displays briefly on the display panel when you already have a call in 
progress. You can place the current call on hold to answer the second call 
or let the second call be answered by your voice mail.
Internal User Directory — You use the LCD display on the telephone to 
find and...

16CHAPTER 1: THE NBX BUSINESS TELEPHONE
Off Site Notification — When enabled, this feature sends a notification 
message to either your pager or an outside telephone number informing 
you that you have received a voice mail message. You can then retrieve 
your messages. See “Off Site Notification”
 on page 59.
Paging —You can use your telephone for both internal and external 
paging. You can broadcast a message over the speaker of every 
telephone on the system, an external speaker system (if your...

2USING THE TELEPHONE
This chapter contains information about the following:
nBasic Operation
nFeatures Not Assigned to a Dedicated Button
nDialing Speed Dials
Many of the NBX Business Telephone’s features can be can be modified 
using the NetSet browser-based user interface, often with more options 
available than with using the telephone alone. See “NBX NetSet”
 on 
page 45.
Basic OperationThis section describes the most commonly-used telephone features.
Placing an Internal
CallTo place an internal...

18CHAPTER 2: USING THE TELEPHONE
To access the internal user directory:
1Press either scroll key to the right of the display panel. The first name in 
the directory appears in the display panel. Note that the last name is 
displayed first.
2You can move around the directory as follows:
nTo scroll up and down through the list, press either the up or 
down scroll button. 
nUse the dial pad to jump to the first name in the list beginning 
with a particular letter, for example, press ‘4’ twice to jump to the...

NBX Business Telephone Guide19
Caller ID service from your local telephone company is required for 
name and number information of external callers.
Answering Behaviors
nIf two calls ring to your telephone at the same time, the call that 
arrived first is answered when you pick up the handset.
nIf you do not answer a call within four rings, the caller is automatically 
forwarded to your voice mail. To change the number of rings or the 
call forwarding path, see “Call Forward”
 on page 48.
nWhen Forward...

20CHAPTER 2: USING THE TELEPHONE
Transferring a CallThe Transfer feature allows you to send a call from your telephone to any 
other internal line and, if your call permissions allow, to outside lines as 
well. For more information, see “Call Permissions”
 on page 48. 
You can transfer a call in two ways: by announcing the transfer or by 
sending a blind transfer. 
Announced Transfer
With an announced transfer, you notify the recipient that you are about 
to send them a call before completing the...