Telephone 3Com Nbx Telephone Instructions Manual

NBX Business Telephone Guide31
Personal speed dial codes range from 601–699 and are assigned 
sequentially by the system each time you create a speed dial. If you enter 
a speed dial code that has no number assigned to it, the display panel 
returns the message “
No number stored.”
System-wide Speed
DialsSystem-wide speed dials are set by the administrator for numbers that are 
frequently dialed by most users. The System-wide speed dial list can be 
accessed through NetSet and is available to all users...

32CHAPTER 2: USING THE TELEPHONE 

3APX VOICE MESSAGING
One of the standard features of the NBX 100 Communications System is 
the Advanced PowerMail eXchange Voice Messaging System. This allows 
callers to leave voice mail messages in your “mailbox” when you are not 
able to answer your telephone. You can then listen to, save, and forward 
those messages from any touchtone telephone. APX Messaging also 
allows you to retrieve your voice mail through your e-mail.
In addition, you can use NetSet to arrange automatic notification of voice...

34CHAPTER 3: APX VOICE MESSAGING
Types of MailboxesThe NBX 100 Communications System provides access to three types of 
mailboxes: 
nPersonal Mailbox — This type of mailbox is associated with a 
particular telephone. 
nGroup Mailbox — The system administrator sets up this type of 
mailbox. It is usually associated with a group of users rather than with 
a particular telephone. For example, groups such as sales personnel 
could benefit from having access to a communal mailbox. Users who 
access group...

NBX Business Telephone Guide35
When you access the voice messaging system for the first time by 
pressing the Message button, you are prompted to follow these steps.
To set up your voice mail:
1Pick up the handset and press the Message button. You are then 
prompted to enter a personal password.
2Enter a 4 to 10 digit password, and then press #.
3Press ‘1’ to save the password, or ‘2’ to change the password. You are 
then prompted to record your name announcement.
4Speak your name clearly into the...

36CHAPTER 3: APX VOICE MESSAGING
To listen to your messages:
1Pick up the handset and press the Message button to access the voice 
messaging system.
If you are using a telephone other than your own, press 
* after pressing 
the Message button, and then enter your extension.
2Enter your password and then press #.
3Press ‘1’, and the system plays all new messages in the order they arrived.
Choose from the following options:
Listening to 
Messages RemotelyYou can listen to your messages from any telephone,...

NBX Business Telephone Guide37
To listen to your messages remotely:
1Call your business’s main telephone number. 
nIf the receptionist answers your call, ask to be forwarded to your voice 
mail, then press 
*, and continue with step 2.
nIf the Automated Attendant greets your call, Press * twice to access 
the voice messaging system, continue with step 2.
The 
* button is the default for accessing the Voice messaging system 
remotely, however, the administrator may have changed this, so listen to 
the...

38CHAPTER 3: APX VOICE MESSAGING
Options, press ‘6’ while, or after listening to a message and choose from 
the following options:
Replying to a 
MessageAfter listening to a message, you can send a reply to just the originator or 
all recipients of the original message. You can also add recipients to the 
reply list. 
If a message is marked Private, a reply can be sent only to the user who 
sent the message.
To reply to a message:
1Press ‘4’ after listening to the message.
2Record your reply after the...

NBX Business Telephone Guide39
If a message is marked Private, it cannot be forwarded.
To forward a message with comments:
1Press ‘5’ after listening to the message.
2Record an introductory comment after the tone and then press # when 
finished.
3Enter the extension or mailbox number(s) of the recipient(s), or group list 
number, and then press #.
Choose from the following options:
Creating and 
Sending a MessageYou can record a message and send it directly to the recipient’s mailbox 
without actually...

40CHAPTER 3: APX VOICE MESSAGING
Choose from the following options:
Message Delivery 
OptionsWhen you leave a message in someone else’s mailbox you have the 
option to leave it as a Normal, Private, or Urgent message. If you do not 
select a delivery option, your message will be sent as a Normal message.
nPrivate Messages — Sending a message as Private prevents the 
recipient from forwarding the message to others.
nUrgent Messages — Normally, incoming messages are arranged in a 
mailbox from the oldest...