Telephone 3Com Nbx Telephone Instructions Manual

NBX Business Telephone Guide51
Call PickupCall pickup allows you to answer a call ringing on any telephone 
belonging to a Call Pickup Group. In order for you to retrieve that call, 
you must also be a member of the same group, or that user must be a 
member of a Call Pickup group that allows “non-member pickup.” You 
can view which group(s) you are a member of through the Call Pickup 
screen in NetSet.
There may also be a default group (500), which allows anyone to pick up 
a call ringing on any...

52CHAPTER 4: NBX NETSET
Viewing Group Members
To view the members of a particular call pickup group:
1Login to NetSet as a User.
2Select the User Information tab, then click the Call Pickup button.
3Select the group number that you want to view from the Group List, then 
click Details to display the members of that group in the Group Members 
list.
Default Pickup Group Membership
To add or remove your telephone extension from the default pickup 
group:
1Login to NetSet as a User.
2Select the User...

NBX Business Telephone Guide53
nYour telephone extension.
nYour NetSet password. (This is the same password you use to access 
your voice mail.
Once NBXTSP is installed, you can use the features of your TAPI-enabled 
software program. Consult your software manual or the software’s help 
files.
To change your NBXTSP configuration:
1Open the Windows Control Panel, double-click the Telephony icon to 
open the Dialing Properties dialog box, and then click the Telephony 
Drivers tab.
2In the driver list,...

54CHAPTER 4: NBX NETSET
Figure 9   Add/Remove Extension Dialog Box
You can also access this dialog box through the interface of your 
TAPI-enabled application. The menu option you use is specific to the 
particular application. For example, in Microsoft Phone Dialer, you would 
choose Connect Using on the Tools menu.
Quick Reference
SheetTo open and print a copy of the NBX Telephone/Voice Mail Quick 
Reference sheet, click the Quick Reference Sheet button. You need to 
have the Adobe Acrobat Reader 3.0...

NBX Business Telephone Guide55
3Type an extension or telephone number in the Number field. Do not use 
spaces, dashes, or other characters. 
Use a comma (,) to insert a 2-second pause in the dialing. For example: 
9,19787490000 allows the system time to connect to an outside line 
before dialing the call.
4Type a brief comment in the Description field corresponding to the 
number.
5Click Apply.
Figure 10   One-touch Speed Dial Screen
Assigning Personal
Speed DialsYou can create a list of up to 99...

56CHAPTER 4: NBX NETSET
numbers, such as international numbers. See “Personal Speed Dials” on 
page 30 for more detailed instructions on dialing Personal speed dials 
from your telephone.
To add or modify a Personal speed dial:
1Login to NetSet as a User.
2Select the Speed Dials tab, and then click the Personal button.
3Enter the telephone number you want to add in the Destination Number 
field.
4Enter a description for the number in the Comment field.
5Click Set.
System-wide Speed
Dial ListThe...

NBX Business Telephone Guide57
You can only retrieve a call ringing on another user’s telephone only if 
that user and you are both members of the same Call Pickup group, or 
that user is a member of a Call Pickup group that allows “non-member 
pickup.” You can view which group(s) you are a member of through the 
Call Pickup screen in NetSet, see “
Call Pickup” on page 51.
There are three ways pickup a call ringing on another telephone using 
Directed Pickup:
nPress the Feature Code button, enter feature...

58CHAPTER 4: NBX NETSET
To Assign a Directed Pickup Extension:
1Login to NetSet as a User.
2Select the User Information tab, and then click the Directed Pickup 
button.
3Select one of the available directed pickup extensions from the Directed 
Pickup One-touch Settings list.
4Enter the telephone extension that you want to retrieve calls from in the 
extension field.
5Enter a descriptive name in the Comment field.
6Click Apply.
If the administrator has allowed One-touch Directed Pickups, they will be...

NBX Business Telephone Guide59
Changing the
PasswordYou can change the password from the telephone (see “Changing Your 
Password” on page 42) or through NetSet. 
The username needed to access NetSet is your telephone’s three-digit 
extension — this cannot be modified.
To change your password:
1Login to NetSet as a User.
2Select the APX Messaging tab.
3Enter the current password in the Current Password field.
Once you set your password, you cannot modify the password without 
first entering the current...

60CHAPTER 4: NBX NETSET
3Check Enabled. If you want to be notified of urgent voice mail messages 
only, check Urgent Messages Only.
Figure 12   Off Site Notification
You can set up between one and five attempts in the event that an 
attempt is unsuccessful.
4In the first attempt row, select a notification method.
5In the Number/Address field, 
nIf you have selected Voice Mail, enter a telephone number at which 
you can be reached. Do not use parenthesis, dashes or spaces.
nIf you have selected Pager,...