System 25 Switched Loop ATTendant Console User Guide

							Signalingq
You can use a button to send an alert to another telephone
without actually calling that telephone.
Signaling Another Telephone
1 Do not lift the handset.
2 Press SIGNAL .
Display
Sending a signal does not affect the display; however, when you
receive a signal, the display shows the name of the person who
signalled you:
SIG Asay,J 
If no name is available, the display shows the extension of the
person who signalled you:
SIG 352
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							Speakerphone3q
Your SLAC has a button that allows you to answer and place
calls without lifting the handset. You can switch from
speakerphone to handset operation: simply lift the handset and
continue the call. To return to speakerphone operation, press
SPEAKERPHONE and hang up the handset.
Placing Calls
1
2
Press the  SPEAKERPHONEbutton and listen for dial tone.
The light next to Speakerphone turns on to indicate that you can listen,
and the light next to Microphone turns on, indicating that you can be
heard on the other end.
When the other person answers, begin talking.
NOTE: If you want to temporarily keep the other person
from hearing you, press MICROPHONE.
The light next to this button goes of.
When you want to be heard, press  MICROPHONEagain.
The light next to this button turns on again.
Answering Calls
1
2
Press SPEAKERPHONE .
The light next to Speakerphone turns on to
and the light next to Microphone turns on,indicate that you can listen,
indicating that you can be
heard by the caller.
Begin talking.
NOTE: If you want to temporarily
hearing you, press MICROPHONE
The light next to this button goes off.
When you want to resume your
press MICROPHONEagain.
The light next to this button turns on.
keep the caller from
conversation with the caller,
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							Speakerphone (Continued)
Ending Calls
1 Wait until you have completed your conversation.
2 Press SPEAKERPHONE .
The lights next to the Speakerphone and Microphone buttons go off.
Display
The display for a speakerphone call is exactly the same as for a
handset call.
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							Speed Dialingq
Speed dialing allows you to dial telephone numbers (or enter
account codes) by simply dialing “#“ and a 2- or 3-digit code.
There are two kinds of speed dialing – Personal and System.
Personal Speed Dialing codes are 2-digit numbers that allow you
to program up to twenty personal numbers. These Personal
Speed Dialing codes use the numbers 20 through 39.
System Speed Dialing codes are 3-digit numbers programmed by
your System Administrator, and are used for numbers that are
frequently called by people in your company. System Speed
Dialing codes use the numbers 100 through 189.
For instructions on how to program Personal Speed Dialing
numbers, see the section for “Programming Numbers”
Placing Calls
1 Listen for dial tone.
2 Dial the #, followed by the selected
number (either 20 through 39 or 100speed dialing
through 189).
code
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							Transfer3q
If you use TRANSFERon the SLAC to extend calls, unanswered
and busy calls will not be returned to your console and may be
lost .
When you transfer a call, the original person is temporarily
placed on hold and is not connected to the other person until
you hang up. At that time, the call disappears from the
telephone.
Transferring Calls
1
2
3
Press TRANSFERand listen for dial tone.
The light next to
Dial the other
as DSS .
the button of the call on hold blinks intermittently.
person’s extension or press a line button, such
NOTE: If youmisdial the number, return to the person on
hold by pressing the button next to the blinking light. Then
return to Step 1 and continue.
Hang up if you do not want to announce the call.
Otherwise, announce the call and then hang up to complete
the transfer.
NOTE: If the person you attempt to call does not answer,
press the button next to the blinking light to return to the call 
on hold.
NOTE: Do not use the RELEASE button with this procedure,
or you will disconnect the call.
NOTE: You can transfer some calls to outside lines.
However, you should see your System Administrator for
more information about this type of transfer.
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							Glossary
account code
entry
alarm
assigned button
assigned feature
attendant
attendant message
waiting
automatic
intercom
BIS
basic console
busy-to-idle
reminder
call
accountability
feature that allows you to assign account
codes to calls to charge them to specific
customers, clients, or business cases.
feature that warns you of system problems.
button that may be given to you as an
optional feature.
optional feature that can be distributed by
the System Administrator.
the person who answers and directs calls
coming into your company.
feature that allows you to turn on message
lights at other telephones.
feature that allows two people to each have
a dedicated button for calling each other.
(Built-in-Speakerphone) name of a multiline
telephone that allows you to listen and
speak on any call without lifting the
handset.
an attendant console with built-in
speakerphone and a 16-character display
from which you can place and answer calls
and access attendant and standard multiline
features.
feature that automatically notifies you
when a person or line is available.
feature that allows you to make calls at
another telephone and charge them to your
extension number.
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							call waiting
callback
conferencing
confirmation
tone
coverage
DDC
DGC
DSS
DXS buttons
data call (from
telephone)
dequeueing tone
exclusion
extending calls
a telephone feature that notifies you of an
incoming call while on another call.
feature that allows you to request the use of
a busy extension or line. The system will
signal your telephone when the telephone
or line is available.
feature that allows you to have up to five
parties on a call.
three short tones indicating that an
action was accepted.
feature that allows individuals to have their
calls answered by someone else.
(Data Dial Code) extension number
assigned to a data terminal.
(Direct Group Calling) a group of
telephones where incoming calls are
distributed among the group members.
(Direct Station Selection) button containing
an extension number or an access code, and
programmed by the System Administrator.
(FLEX DSS are buttons that you can
program.)
(Direct Extension Selector buttons) small
buttons on the selector console that are
used for sending a call to a specific
extension.
feature that allows you to place a data
call from your telephone, then transfer the
call to your data terminal.
three short tones indicating the Callback
feature can now be completed.
feature that allows you to keep others from
listening in on a conversation.
procedure followed by the attendant when
sending a call to the desired party.
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							FPDC
fast busy tone
feature access
code
fixed feature
following/
forwarding
group select
buttons
hands-free
answering
hold
idle line 
preference
inside call
leave word
calling
loop
loop button
(Floating Personal Dial Code) a temporarily
assigned extension number associated with
a person, but not a particular telephone.
FPDCs provide the convenience of receiving
calls at various telephones.
repeating on/off tone indicating that the
dialed number or access code is busy,
misdialed, or restricted, or that an outgoing
line is busy.
series of numbers and characters that allow
you to access System 25 features.
standard feature that is available to every
telephone.
feature that allows you to redirect
calls to another telephone.
large buttons on the bottom row of the
Selector Console that allow you to choose
the proper group of extension numbers.
feature that provides answering of
calls without lifting the handset.
feature that temporarily suspends a call.
feature that allows a telephone to
automatically select a button when you lift
the handset to place a call.
call between two or more System 25
telephones.It is signalled by one long ring.
feature that allows you to notify a person at
a busy or unanswered telephone that you
called. To use this feature, you must have
a VOICE POWER Voice Message System
(VMS) connected to your System 25.
link that carries all incoming and outgoing
calls for the attendant console.
location of a loop at the console; used for
answering and placing calls.
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							message waiting
message waiting
signal
night service
off-hook
on-hook
outside call
outside line
PDC
paging feature
park
personal message
waiting
pickup
feature that allows you to turn message
lights on and off at telephones in the
system. 
(See also personal message
waiting.)
feature that allows two people in the system
to turn a light on or off at each other’s
telephone, notifying them of a message.
feature that allows you to send incoming
calls either to a bell or to preassigned
telephones when you leave for the night.
either the handset has been removed from
its cradle or the speaker/speakerphone is
turned on.
the handset is in its cradle and the
speaker/speakerphone is turned off.
call between a System 25 telephone and a
telephone not connected to the System 25.
Outside calls are made over Central Office
or other lines and are signalled by two short
rings.
a line to the Central Office or other system.
Outside lines may be accessed by pressing 
special buttons or by dialing an access code.
(Personal Dial Code) extension number that
is assigned to an individual and is usually
associated with the telephone at the
individual’s desk.
allows you to access paging equipment from
System 25 telephones.
feature similar to hold, except that it allows
you to answer a call from any phone in the
system.
feature that allows you to turn on and off
a light at another person’s telephone to
notify them of a message.
feature that allows you to answer a call that
is ringing at another telephone.
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