System 25 Switched Loop ATTendant Console User Guide

							Last Number Dialedq
You can redial the last number you dialed (up to 16 digits) by
using the  LAST # DIALED  button.
Numbers are stored in LAST # DIALEDwhen you use the Speed
Dialing feature or the following buttons:
n   CONFERENCE
n   FACILITY
n   LOOP
n   REP DIAL
n   TRANSFER
Numbers are not stored in  LAST # DIALED when you use
Account Code Entry, Call
buttons:
n   ACCT ENTRY 
n
 AUTO ICOM 
Accountability, or the following
n   DSS
n   FLEX DSS
Using Last Number Dialed
1 Listen for dial tone.
2 Press LAST # DIALED  .
NOTE: If you dialed the last telephone number with a
FACILITY or LOOP button, you must use the same type of
button to obtain dial tone before you redial.
Display
The display shows all characters dialed. When using System
Speed Dialing, the display will not show the number. It shows
only the code (# 100 through # 189).
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							Leave Word Callingq
You can use the Leave Word Calling feature only if the VOICE
POWER Voice Message System (VMS) is connected to your
System 25. You may want to use the Leave Word Calling
feature for any of the following reasons:
n
n
n
n
The person you called is busy
The call is unanswered
You have requested callback for that extension
You have been connected to Coverage for that extension
For instructions on obtaining messages left at your telephone,
see your System Administrator.
Leaving Messages While on a Call
1 Press  LEAVE WORD CALLING  .
2 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone does not have VMS assigned
to it, or the extension you dialed is invalid.
Leaving Messages When Not on a Call
1 Listen for dial tone, then press LEAVE WORD CALLING .
2 Dial the extension of the other person.
3 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone does not have VMS assigned
to it, or the extension you dialed is invalid.
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							Message Waiting3q
Message Waiting is available on most multiline telephones, and
is a feature that can be used by anyone in the system. Most
telephones have a light that indicates a waiting message.
You may also have a MESSAGEbutton, which you can press to
turn the light off after you receive messages. If your telephone
does not have a MESSAGEbutton, you must use a feature access
code to turn it off. (If you want to check on the feature
associated with the MSG WAIT button, go to the section titled
“Personal Message Waiting”.)
Turning On Message Lights
1 Listen for dial tone, then press  qqq#  9  0.
2 Dial the extension number of the telephone.
3 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone has no message waiting light
or the extension you dialed is invalid.
Turning Off Message Lights
1 Listen for dial tone, then pressqqq#  9  1 .
2 Dial the extension number of the telephone.
3 Listen for confirmation tone, then hang up.
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							PersonaI Message Waiting
q
You and another person may have been assigned buttons that
are used to signal each other. If so, a message waiting is
indicated by the light next to  MSG WAIT . Either the sender or
the receiver can turn this light off.
Sending a Personal Signal
1 Do not lift the handset.
2 If the light next to the button is off, press MSG WAIT .
Canceling a Personal Signal
1 Do not lift the handset.
2 If the light next to the button is on, press  MSG WAIT .
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							Pickup3q
Pickup allows you to answer a call that is ringing at another
telephone.All multiline telephones have this fixed feature.
Pickup calls arrive at the LOOP button where the code was
entered.
Picking Up Calls3q
1 Listen for dial tone, then pressqq*  7.
2 Dial the extension number of the ringing telephone.
Picking Up Calls in Your Pickup Groupq
1
2
Listen for dial tone.
Pressqqq*  7  0   .
NOTE: Your System Administrator will notify you if you
have been designated to be in a pickup group. (This is an
assignable feature.)
Display
When you dial the Pickup access code, the code is displayed on
the screen. After you are connected to the caller, the normal
incoming call information replaces the access code.
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							Programming Numbersq
You can program numbers into FLEX DSS buttons, REP DIAL
buttons, and Personal Speed Dialing codes. While only
extension numbers can be programmed into FLEX DSS  buttons,
numbers and special characters may be programmed into
REP DIAL buttons (maximum of 28 characters) and Personal
Speed Dialing codes (maximum of 25 characters).
Special Characters
You may need to use the “*”and the “#” when you program
numbers. The “*”is used as either a 1.5 second pause or as an
actual “*”character. The “#” may be used as an actual “#”
character, at the beginning of end-to-end signaling, or at the
beginning of a Speed Dialing code.
NOTE: These special characters cannot be programmed into
FLEX DSS  buttons.
Using * as a Pause
A “*” by itself will produce a 1.5 second pause. For example,
you may want to program a pause between the outside line
access code and the telephone.
You program: 9*5557023
This means:9 (1.5 second pause) 555-7023
Using * as a Character
If you want to use the “*”as a character, you must place a “#”
before the “*”.
For example, you may want to program the feature access code
“*70” into a REP DIAL  button.
You program: #*70
This means:*70
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							Programming Numbers (Continued)
Using # as a Character
If you want to use a“#” as an actual character, you must place
two “#”s in the programmed number.
For example, you may want to program a Call Accountability
feature access code (# # extension), into a  REP DIAL  button.
You program: # # # #275
This means:# # 275
Using # with Speed Dialing Codes
When you want to have a Speed Dialing code as part of your
programmed number, you should use a 
single “#” for the code.
For example, you may want to program the System Speed
Dialing code “# 100” into a  REP DIAL  button.
You program: # 100
This means:System Speed Dialing code # 100
Using # 8 to Start End-to-End Signaling
When you place a“#8“ in a programmed number, you tell the
system to start end-to-end signaling.
For example, you may want to program both a telephone
number (to be dialed first), and an identification code (that
should be transmitted to the far end) into a REP DIAL button.
You program:9*5554444**#812345
This means:9 (1.5 second pause) 5554444
(3 second pause)
(start end-to-end signaling) 12345
Programming Buttons and
Personal Speed Dialing Codes
You can program a maximum of: a 4-digit extension number in a
FLEX DSS button; 25 characters in a Personal Speed Dial code;
and 28 characters in a 
REP DIAL button.
(Continued)
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							Programming Numbers (Continued)
Programming or Removing Numbers
1
2
3
4
Listen for dial tone, then pressqq#  4   .
If you want to remove a number, go to Step 3.
or
Dial the number you want to program.
To indicate on which button this
programmed or removed:
Press FLEX DSS or REP DIAL .
or
Press “#” and a Personal Speed
After confirmation tone and dial
Display
The display shows the characters asnumber should be
Dialing number (20 - 39).
tone, hang up.
they are entered.
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							Recallq
If a System 25 telephone or outgoing line is busy when you
attempt to place a call, you can press  
RECALL  and hang up.
When the telephone or outgoing line becomes available, the
system will ring your telephone. For more information about
this feature, see the “Callback” section.
In addition, if your company uses certain Central Office features,
the  RECALL  button may be used to access these features.
Check with your System Administrator for a description of
available features, access codes, and procedures.
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							Repertory Dialing (REP DIAL)q
You can program telephone numbers, account codes, or feature
access codes into REP DIAL buttons (a maximum of 28
characters). You can then dial the programmed number by
pressing REP DIAL  .
For instructions on how to program 
REP DIAL  numbers, see the
section for “Programming Numbers”.
Placing Calls
1 Listen for dial tone.
2 Press REP DIAL .
Display
The display shows the characters that are stored on the button.
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