Starplus Triad-S 1/2/3 Station User Guide

							60 Universal Day/Nigh t A nswer
4. Dial the three-digit destination number where calls are to 
be  f or ward ed (S ta ti on, Voice  Ma il , A CD/UCD  group s, Hunt  
grou p). A  con firmation tone  sounds .
5. Replace the  handset or press the ON/OFF button.
Universal Day/Night Answer
Whe n t he  sys te m i s i n D ay  or N igh t m ode  and  you he ar  an 
outs id e l i ne r i ngin g at  a nothe r  st at ion,  and  you  wis h t o ans wer  
the  c a ll :
Dial [#5],  th en the  conne cte d outside  line  can  be 
tr ans fer r ed or dis co nnect ed.
Vo i c e  Ma i l
Ca ll For warding t o Voice Ma il Gr oups
Int e rc o m and Tr ansf er re d C O ca ll er s may be ro ut e d di re c t ly to  
your  mai l  box  by f orwa rdi ng y our  phone  t o a  voice  ma il  gr oup.
1. Lift the  ha ndse t or pre ss  the ON/OFF button.
2. Pres s the FW D b utton or dial [640].
3. Dial the desired  code:
[6] =  All
[7] =  No Ans wer
[8] =  Busy
[9] =  Busy/No  An swer
Ea ch t ele pho ne  util izi ng U niv ers al  Ni ght  An swe r mu st 
hav e a  LO O P but ton a ppe aran ce  if the  ri ngin g ou tsi de  
line does not appear at their phone. 
						

							Voice Mail 61
4. Di al  th e t hr ee -di gi t  Vo i c e M a il  gr o u p p il o t  nu mbe r  (4 40–
447) for the group (1–8 ) wher e ca ll s are  t o be  fo rwa rde d. 
A confirma tion tone sound s.
5. Repl ace  hand se t  or p re ss  ON /O FF  but ton .
Retri eving Voice Messages
To  enter the  Voice Mail system to check for mail:
Di al  th e Voi c e M a il  gr oup nu mber,  or  pr es s t he 
pre-programmed VM GROUP flexible  button  or  flashing 
MESSAGE WAIT button . You  will  im mediately b e 
pr ompt ed  to  ent er  t he  pas sword  for  your  ma il  box.
Voice Mail Transfer wit h ID
Whi le  on  a cal l  and  th e d ist an t e nd  wis hes  t o le av e a  Voi ce 
Message for a VM user:
1. At  t he  in it ia ti ng s ta ti on,  pre ss  th e T R A NS  butt on.
2. Di al  th e Voi c e M a il  Gr oup nu mber  or  p re ss  the  
pre-programmed VM GROUP flexible  button.
3. Di al  the  VMI D (Mai l  Box  locat i on) of t he  des ir ed  par t y and  
go on- hook.
The system then makes the  connection to  an  available 
Voi c e  M ail  p or t  and s end s t he  Leav e M a il  P re fi x (i f a ny ) +  
the digits dialed  as  the VMID  number  +   the Leave Mail 
Suffix  digits (if  any).  The system then cuts through the 
transferred caller.
❑
Flex
Btn
❑
Flex
Btn 
						

							62 Voice Mail
Volume Control Bar  (DKT Only)
A  volume  control bar is  located below the keypad to control 
the  rin ging , ha ndse t,  and  spe ake rp hone  volumes .
While  on an In te rcom Ca ll:
†(Speakerphone) -- Press Volume Bar to change  volume. 
LCD displays as shown.
†(Hand set) -- Pr es s Vol ume Bar  to change  vol ume . LCD  
di spl ays as shown.
While on a CO Call:
†(Speakerphone) -- Press Volume Bar to change  volume. 
LCD displays as shown.
†(Hand set) -- Pr es s Vol ume Bar  to change  vol ume . LCD  
di spl ays as shown.
While Receivin g an Incoming Ton e Rin g (interco m or CO call):
Pr es s t he  Volum e Ba r  to c ha nge  th e v olume . T he  LC D 
di spl ays as shown.
S PE AK ER  CALL  [ ## ### ### #]
M MM DD YY HH:M M am
H A ND S ET ICM [ ### ### ## #]
M MM DD YY HH:M M am
S PE AK ER  CALL  [ ## ### ### #]
M MM DD YY HH:M M am
H A ND S ET CO [# ### ## ### ]
M MM DD YY HH:M M am
S PE AK ER  R ING  [# ### ## ### ]
M MM DD YY HH:M M am 
						

							Works heets 63
Worksheets
Flexi ble Button Programming Worksheet
Speed Dial Bin Programming Worksheet
1234
5678
9101112
13141516
17181920
21222324
BIN 000 BIN 010
BIN 001 BIN 011
BIN 002 BIN 012
BIN 003 BIN 013
BIN 004 BIN 014
BIN 005 BIN 015
BIN 006 BIN 016
BIN 007 BIN 017
BIN 008 BIN 018
BIN 009 BIN 019 
						

							64 D EFAULT  N UMBER IN G  PL AN
DE FAULT N UMBE RIN G PL A N
Fun ctio n
Code Function Code
911 List 608 Call  Coverage 647
A ccount Code 627 Call  C ov erage  Ring 646
A CD Calls  in Queue 5 79 Call  F or wa rd 64 0
A CD Call Fa ctor 5 80 Call  For wa rd ( Follow -M e) 64 2
ACD Group 1-16 550-565 Call  For ward  - Off-Net 603
ACD Group Status 567 Call  Park Group 1-8 430-437
ACD Help 574 Camp On 620
A CD Mem be r Di spla y 573 Cance l LCR Que 626
A CD Prim ary  Login 572 Cle ar Fwd, DND, Msg 662
A CD Prim ary  Logout 5 71 Cle ar VM Al arm 65 6
A CD Se condary Login 5 82 CO Line 88
A CD Se condary Logout 5 81 CO Line  Queue 62 1
A CD Supe rvisor Displ ay 577 Confe rence 624
ACD Supervisor Login 576 Custom Message 694
A CD Supe rvis or Logout 5 75 Dial By Na me 6*
A CD/UCD  AVA/UNA 566 Director y Dial 680
A ll Call Page 7 00 Do Not Di sturb 63 1
Ans Ma chine Ring 654 DTM F Receiver Test 657
A ns Ma chine S pkr 655 Exe cutive  O ve rri de 625
AT T Cle ar  A lar m 6 06 Ex t  P ag e  Z o ne  All ,1 , 2 76 0- 7 62
ATT Disable CO Line 602 Flash 660
AT T Unava ilable 6 07 Group  C all Pickup #0
A ttendant O verride 6 01 Hea dse t Mode 63 4
Back ground  M usic 632 HPT 667
Call Back 622 Hunt Group 1-8 450-457 
						

							DEFAULT NUMBERING PLAN 65
Fun ctio n
Code Function Code
IC LID Ans we red Ca ll 6 59 Progra m Nam e 69 0
IC LID Nam e/Num ber 6 53 Rele as e 64 1
ICLID Unanswered Call 635 Repeat Redial 643
Ignore  CFW 5# Ring Tone 695
Int Page Zone 1-8, All 701-709 Set Clock 692
Intercom Button 645 SLT Cal l Pick up #1
Keyset Mode 648 SLT Cal lback 663
LCR 8 00 SLT Co n f  Par k 66 4
Lo o p 8 9 SLT Sp ee d D ial 66 8
M ailbo x B u t t o n 6 44 SLT Sp ee d Pr o g 66 1
Meet Me Page 770 Speed Dir 693
Message Preselect 633 Station Call Park 439
M essage Wai t 623 Stati on Park Pickup #6
Mo d em 4 99 St a ti o n  1 0 0- 3 51 10 0- 3 51
MPB Vers ion 6 05 Sta ti on Re locate 63 6
Mute 629 Stop Trace 658
Night S erv ice 6 04 Tele cente r A dm 65 2
OH V O 6 28 Tele c en t e r  E xt 65 0
One Touch Record 649 Tone Ring 6#
O ver flow  AVA/UNA 5 78 Trans fe r Una ns CO Ca ll 63 9
Pause/Resume Rec 655 UNA/UDA #5
Personal Park 438 VM Group 1-8 440-447
P i c ku p  P ar k G r p  1 -8 # 43 0- # 43 7 V M Me ss ag e  Can c e l 42 1
Pool 1-23 801-823 VM Message Set 420
Pool All 824 VM Msg Set w/Cnt 422
P r i me  K ey 6 91 Vo l um e 63 8 
						

							66 D EFAULT  N UMBER IN G  PL AN 
						

							El i teTM Larg e Screen  Te le ph oneQui ck Re fer ence  Car d
Large  Scre en Disp lay Feat ures
The Elite digital 30- bu tton  mo del provides a 7-
lin e by 16- ch arac ter  disp lay wit h 10 SO FT keys,  a
MENU key, and UP/DOWN scroll keys.
Us i n g   th e  So ft  K e y s
Fro m the main menu, us e th e s oft keys  to ac ces s
th e opt i on s l is ted .
Ca l e nd ar  Mo de - -  Wh en in  idle mode,  th e
def au lt mo nthly calendar will display. Th e
calen dar m ay also  b e acc essed  b y pr essing  th e
ME NU  so ft  k e y .
Ma i n Me n u --  To access th e main menu  at any
time, p res s th e M ENU  sof t  key.
To select a main menu option:
Feature/Button Desc riptions
1. DSS Console -- Prov ides access to 30 flex ible 
fea ture /functi ons.
2. Fixed Feature Keys -- Used to access specific fixed 
fea ture / func ti ons.
3. HOLD Key --Used to place calls on hold and to 
retrieve held calls.
4. LARGE Screen -- Designed to provide a 7-line by 
16 -  ch ara cte r v ie wi n g  ar ea.
5. MENU Key -- Toggles between main menu scr een 
and monthly calenda r.
6. MICrophone -- Used to t alk w it h other  pa rty  
wi th o u t u s i ng   th e  h an d s et .
7. O N/ O FF K ey -- Us ed  to  m a ke a cal l  wi th o u t l i fti n g  
the  handset .
8. PAG E Up /D o w n  K e ys  - -  Us e d  to  ad va n c e to  t he  
NE XT and PRE VIOUS  opt ion scr eens ava ilable.
9. Soft  Key s -- Used to a ccess specif ic fea tures and 
functi ons.
10 . V O LUM E C on t ro l B ar - -  Us ed  to  a d ju s t le ve l o f  
tones,  backgr ound music,  ringing, r ece iv er  volume,  
and display cont rast.
PAGE
MENU
1 ABC   2
TUV   8PRS  7
MNO  6         JKL   5 GHI   4
 DEF   3
WXY   9    0    *
   ON/OFF     HOLD    t    VOLUME    sMIC
HTP
CONF TRANS
FWD
MUTEMSG
FLASH CAMP ON
SPEED
    #
DIGITAL
•”
‘
DIRECTORY DND
SPEED DIAL LNR
PA R K  P I C KU P
MUS IC
FEATURES
STA XXX
MMM D D Y Y  HH:MMx
’
’’ ’
˜ “
““ “–
–– –


—
—— —
Q
Q
Q
Q
QMM M Y Y Y Y
SUN  M ON  TUES  WED THURS FRI   SA T
  1   2    3    4     5
  6   7   8   9 10 11 12
1 3 1 4 15 16 17 18 19
2 0 2 1 22 23 24 25 2 6
27 28 29 30 31
Q
Q
Q
Q
Q
_STA  XXX
MMM DD YY HH:MMxV
W
Q
Q
Q
Q
QDIRECTORY DND
SP EED DIAL LNR
PA RK  PI C KUP
MU SIC
FEATUR ESQ
Q
Q
Q
Q
_STA X XX
MM M D D Y Y  HH:MM xV
W
Pr ess… Disp lay  show s… Then…
DIRECTORY
AB C
DE F
GH I
JK L
MN Opress t he  soft  key 
assoc ia ted with t he 
desired numbe r.
Us e th e  PAG E UP /D N  
ke ys  to  d is pl ay th e 
prev ious or  nex t 5  
names in Dire ctory.
To  s cro l l  th ro u g h  th e  
list, press the [
6] key  
to  v ie w t h e  p rev io u s  
entr y, or   [#] to v ie w 
th e n ex t e n try.
SPEED 
DIALEn te r B i n  
Nu m b erdia l the bin numbe r 
assoc ia ted with 
desired ex ter na l 
phone  number.
PA RK 
PICKUPPA R K  1
PA R K  2
PA R K  3
PA R K  4
PA R K  5se lect  desire d Park  
lo c a ti on  w h er e c al l is  
holding (1- 5). Press 
PG  D N  
W to  s e le ct 
PA RK  lo c a t i on s  6- 8 .
MUSIC
BG M 1
BG M 2
BG M  O F Fse lect  desire d 
backgr ound mus i c 
option.
FEATURES
CALL  F WD
PA GE  I N TER N A L
PA GE  E X TE RN A L
VOICE MAIL
MO R Eselect  one  of the 
options list ed.
N OTE  --  Wa it  fo r th e d es ir ed 
number  to display befor e 
p res s in g  th e SP EE D b u tto n. 
						

							Qui ck  Re fere nce CardEliteTM La rge Scree n Telephone
After selectin g FEATURES on  th e  ma i n m e n u,  th e
follo win g optio ns will display:
Ca ll  Fo rw ar d
P a g e  --  I n te rn al / E xt er n a l
Mo reVo ic e  Ma i l
NOTE -- To access the following voice mail options,
a D IGITA L voic e mail sy stem  mu st be in u se.
En t er  pa ssw or d  to  ac ces s th ese V M  op tio ns:
Page /Que ue Disp la ys  (f or LCR)
†When  yo u receive an  in tern al/extern al p age,
the screen will display th e “MEET ME” optio n.
†When  yo u q ueue f or a lin e, the s creen will
display the “QUE CNL” option.
†If you  are already in queue and you receive a
pag e, the sc reen will d isplay bo th   “M EET M E
an d QUE CNL” options.
Pr e ss…Then select …Display will show…
CALL  FWD A ll
Busy
No Answer
Busy/ No A nswer
Off N et*St a
Voice Mail
Oper ator
ACD /U CD
Hunt
* If  O ff-Net  is  s el ected , en te r d esi red  b i n  nu m be r.
If  you  s elect…Then…
Sta dial the desired stationnumber.
Voice  Mail select  the desired VM group (1-5).
To  access  groups 6-8, press the PG 
DO W N  
W key.
Opera tor the display shows a “Fo rwa rd ed to  
XX X” messa ge a nd the main menu 
ret ur n s.
ACD/UCD select desired ACD/UCD group (1-5).
To a ccess gr oup 6- 16, press t he PG 
DO W N  
W key.
H u nt se le c t   t h e  d e si r e d  H u nt  g r o u p  ( 1 - 5 ) .
To  access  groups 6-8, press  t he  PG 
DO W N  
W key.
Pr e ss…Then select…
PAGE  INT ERNAL t he  desir ed  Page  Zone  (ALL  Ca ll or 
Zones 1-4).
To  ac c e s s Pa g e Zo n e s 5- 8,  p re s s  
the PG DOWN 
W key.
PAGE  E XTERNAL t he  desir ed  Page  Zone  (ALL  Ca ll or 
1-2)
Pre ss…Then select…
MO R E
Messages
Headset Enable
Headset Disable
UNA/UDA
More
Messages Clear
On 
Vaca tion
Ret urn A M
Ret urn PM
Ret urn 
To m o rro wPr e ss  P G D N 
W key to 
acce ss mor e 
message s:
Ret ur n Nex t Week
On Tr ip
In Meeting
At  H om e
On Break
At  Lu n ch
More Ans Machine Ring
An s  Ma ch in e  S pkr
An s  Ma ch in e  O ff
Pr e ss…Th en  s el e c t…
VOICE  MAIL the  de sire d VM group (1 -5 ).
To  access  group 6-8, pr ess t he PG 
DOWN 
W ke y.
Pr e ss…Then s elect…
RETRIEVE MSGS Delete
Reply
Sk ip
Cal l Back
Sa ve
Fo r w a r d
Replay
Fo rwa rd Fo rwa rd M s g  A s  Is
For wa r d A dd  Pre a mble
Cance l
Fo rwa rd  A d d
Pr eam b l eConti nue
He ar
Cance l
Re-Recor d
SEND MSG Re-Record
Appe nd
OK
He ar
Cance l
Dial [6] to select one of the 
f ol l ow i n g op t i on s :
Priv at e
Cance l
Fu tu r e
Ur g en t
Confir m
Se n d
CHANGE GREETING
CHANGE PASSWORD
CHANGE NAMEa new gree ting, pa ssw or d, or  
name by ente ring the  
change .
Q
Q
Q
Q
QDIRECTORY DND
SP EED DIAL LN R
PA RK  PI C KUP
MUSIC
ME ET  ME
FEATUR ES
QU E C N LQ
Q
Q
Q
Q
_STA X XX
M MM D D Y Y  HH:M MxV
W 
						

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