Starplus Triad-S 1/2/3 Station User Guide

							vi Ma rch 2001
Digital Key Telephone Buttons
Number Feature D escription
1Display (Executive 
Mode ls  onl y)Displa ys inf orma tion about tele phone 
status ,  d ialing dire ctories , a nd text 
me ss age  i nform ation.
2 h t p Used  to select mode of operation: 
Ha ndsfree , Tone , or Privac y.
3ms g Ke y Used  for A uto-Ca llBack to a phone that has 
lef t a tex t me ss age or to acce ss  voice  
me ss ag e s.
4conf Key Us ed  to e sta blish confere nce cal ls.
5forward Key Used  to forwa rd your calls to a nother 
stati on or voice  ma il.
6speed K ey Us ed  t o  ac c e ss  spe ed  d i a l i n g ,  s ave  n u mbe r  
re dia l, and  la st numbe r re dial . B uton i s als o 
use d to a ccess flex ible button 
progra mm ing.
7trans Ke y Used  to transfer an outside cal l from  one  
stati on to anothe r.
8mu t e Key Used  to a ctivate /dea ctivate  MUTE  
function. When acti vated, the  p arty on the 
other end ca nnot he ar you.
9 ca mp- on K ey Us ed  to ale rt a busy s tation that an outs ide  
line is  on hold and wa iting f or the m.
10on/off Ke y Used  to m ake  a call  without lifting the 
handset.
11flash Key Used  to end an outside call a nd to restore 
dial tone without hanging up re ceive r.
12volume Key Used  to a djust level  of tones, b ackground 
music, ringi ng, receiver volume, a nd 
displ ay contras t.
13hold Ke y Us ed  to hold ca lls, to retrie ve he ld calls .
14 Mi crop hone Used  to ta lk  with  other  party  without using 
the handset.
15 S pea ker Outputs tone s and voice  at your exte nsi on.
16 Fle xible  Button 
Key sUs ed  to a cce s s outsi de line s or acce ss  call-
handling fea ture s. 
						

							Account Codes 1
ABOUT THIS USER GUIDE …
FLEXI BLE BUTTO NS -- M os t of the  f eature s described in this
user guide ma y be  s et up on a flexible button for one-butt on
access . (Refe r  to 
“Flexible Button Programming” on page 34.)
For  certain  fea tures  t o  operate  properly,  a  flexible
butt on  MU ST  be pre-pro gr ammed. A  “F l e x  B tn”
symbol has  been  used  to indicat e thos e fea tures.
FLEXI BLE NUMB ERING -- T his feat ure a llows the s yste m
numbering  plan to be modified, as we ll as the len gth of t he
feat ure acces s  codes  (2-4 dig it s).  This  user g uide des cribes  t he
following fe atures  using  the  sys tem  default  codes  (3-digits ).
Con sult wit h your sys tem  adm inistra tor if you have quest ions
regarding  the n umbering  pla n for your s ystem .
Ac co unt  Co de s
Using Account Codes
When connected to a n outside  line  call:
1. Pr es s t he  pre-programmed A CCO UNT  COD E f le xib le  
but ton.
2. Dial the account code up  to 12 digits  (the other pa rty  will 
not hea r  the  digits  be ing  dialed).
†If  account  code  i s l es s t han  1 2 d igi t s, a n as te ri sk  [6] 
must be entered  to return to the  call.
†If  account codes a re forced,  the a ccount cod e m ust 
be  ent er e d pr io r t o d ial i ng t he  outs id e nu mber.
❑
Flex
Btn
❑
Flex
Btn 
						

							2 Ans we rin g Ma chine Emulat ion
Verified Account Codes
To  enter a n account code prior  to  a CO ca ll:
1. Pr es s t he  pre-programmed A CCO UNT  COD E f le xib le  
but ton  bef ore  acce ssi ng  a CO  l ine .
†Dial the acco unt  code,  up to 12  digits.  If the  account 
code  matches  a v erif ied account code, a n intercom 
dial  tone will be returned. Otherwise,  an error tone 
will be received.
†If  account  code  i s l es s t han  1 2 d igi t s, a n as te ri sk  [6] 
must  b e e nt er ed  bef ore  t he C O l i ne  ca n be  a c ce ss ed.
2. Acce ss  the  out si de  CO  li ne  or  di al  th e LC R  code  and  dia l 
the desired number.
Answering Machine Emulation
Whe n a call  i s sen t to your voi ce m ail box,  you ca n pr e ss a pre-
programmed flexible button to listen to the  caller leaving the 
voi c e m ail  me ss age . I f y ou de c ide  t o s pea k wi th  th e c a ll er , y ou 
can p re ss  th e pre-programmed bu tt o n to  be c o nnec t ed  t o  t he 
cal ler.
Not ific ati on Method s
There a re two method s of  notification , a  Ring  Mode  or  a 
Speaker  Mode. These methods  are controlled  by the type of 
flexible button assigned on  the telephone.
The  pre-programmed button type (654+0=Ring Mode, 
654+1=S pkr  Mode ) de fi nes  the o per ation  mode . An i ncomi ng 
CO  cal l r in gs at  a  st at ion a nd for war ds  (exce pt  busy  ty pe)  to t he  
st at ion’ s VM  mai lbox .
❑
Flex
Btn
❑
Flex
Btn 
						

							Ans wering  Machin e Emulation 3
Ri ng  Mod e
The  pre-programmed f le xib le  but t on fl ashe s  at  4 80  i pm r e d 
while the caller is  in  your  mailbox. You  can press  the flashing 
button  and  the a udio  is  broadca st over  the s pea ker of  the 
key set .  The  MUTE  ke y i s  als o e nabl ed  and  th e L ED  li ght s s oli d 
re d. Whe n t he ca ll  i s r i ngin g t he st at ion in the  r ing mode , t he  
di spl ay s hows:
Sp eak er  Mo de
The VM message is broadcast over the  speaker.  The MUTE key 
is enabled  and  the LED lights solid red. When the station is 
moni tor in g t he  c all er  i n VM ,  t he d is pla y s hows.
To leave caller in VM a nd turn off speaker:
1. Press the ON/OFF button.
2. Then perform one of  the f ollowing  options :
†Continue to listen to the  message being left without 
ta ki ng ac ti o n at  t he  ke yse t.  A fte r  le avi ng t he  VM  
mes sag e, t he pre-programmed button returns to solid 
re d a nd the  ke yset r etur ns  to  idl e.
-or -
†Press the MUTE key to talk to the  party leaving the 
message.  The  station  is still in the  CONF mode at  this 
point  and  the caller can  hear the VM and you.
-or -
†Press the flexible button to  pick  up the call. When the 
call is  picked  up, the voice mail system  disconnects 
fro m t he  call .
VM  S CR EEN IN G  R IN G
MMM  DD YY HH:MM a m
VM  S CR EEN IN G
MMM  DD YY HH:MM a m 
						

							4 At tendan t Feat ures
Att endant Feat ures 
If  your  st at i on i s de si gnat e d as  t he  at te ndant  s ta ti on,  the  
fol lowi ng f eat ur es  ar e  avai l abl e  to  ass ist  y ou i n e ffi ci e ntl y 
operating your telephone.
911 Feature (Attendant Alert)
When enabled, and a  flexible button has been programmed 
(programming code = 608),  the 911  Alert feature affects a 
flashing f le xib le  button and  aud ible  tone  to notify the  
Attendant of a 911 call in progress.
Whe n a  91 1  cal l  is  be ing  made  fr om  a us er  st at i on, t he  91 1  
ALERT  flexible button rapidly flashes on  the Attendant station, 
and  an a udi ble  t one  emi t s f rom  the  A t te ndant’s  sp eak er . T he 
di spl ay s hows:
To turn off the alert:
Press the 911 ALERT flexible button.
†The display and alert continues  until this  occurs, then the 
di spl ay r et ur ns t o n orma l,  and  the  a udib le  al ar m ce ase s.
†The LED continues to flash until all 911 calls are viewed.  If 
there is more than one 911 call logged, press the 911 
ALERT  button  to  advance to view each call in the  log.
†Once all calls have been reviewed, the  911 ALERT flexible 
button  will light solid red.  All 911 calls are logged  on the 
At t enda nt st at io n u nti l th ey are  de le t ed.
E 91 1 CA LL STA XXXX
M MM DD YY HH:M M am
❑
Flex
Btn 
						

							Att endan t Features 5
To delete logged 911 aler t m essages:
1. Pr es s t he 9 1 1 A LE R T fl ex ibl e b utt on t o di spl ay t he 9 1 1 c a ll  
you wa nt to del et e.
2. Press the FLASH bu tton to delete that message.
Attendant Override
When Attendant Override is allowed, Attendant(s) stations may 
ove rr id e or  ca ll  st at io ns t hat  a re  e it her  bu sy or  i n D o Not  
Di st urb .
†If  t he  At te ndan t ca ll s  a st at i on t hat  i s bu sy on  a C O ca ll  
and  wishes to alert them of a waiting  call:
Pr es s t he  AT TN  OVE R R ID E b u tt o n [6 0 1].  Th re e s ho r t  to ne  
bur st s a re  pr es ent ed  to  the  cal l ed  par t y.
(Af te r  five  (5) se conds,  the  station CO  line a utom atically  is  
placed  on hold and the Attendant is cut-thru.)
†If  t he  At te ndan t ca ll s  a st at i on t hat  i s i n D o Not  D ist ur b 
mode and wishes to alert them of  a call:
Pr es s t h e  pre-programmed AT TN  O VER R ID E  fle xib le  
but ton.  The  st at ion  wil l  be s ig nale d wi t h a C amp- On t one.
Attendant Unavailable (Alternate Position)
When the Attendant station is in the unavailable mode, the 
next  A t te ndan t  st ati on  re cei ves  r ecal l s an d di al  “0” calls .
The following  process is based on  the three programmed 
Attendant stations.
Diali ng 911 from any  sta tion  o verrid es previ ously 
e nab led  fe atur es su ch as:
Do Not Disturb.
❑
Flex
Btn 
						

							6 At tendan t Feat ures
†Af te r the  first pr ogr amme d A t te ndant  p re sse s t he  
UNAVAILABLE flexible butto n, or dials the Attendant 
Unavailable code [607]:
-The LED on the pre-programmed flexible button lights 
sol id.
- Recal l s a nd di al  “0” calls that were  ringing at  the first 
Attenda nt station now ring at the se c on d At te nda nt.
-If the se c on d At te ndan t pla ce s the ir  p ho ne in 
unavai l abl e mod e, t he third At te nda nt r ec e ive s r ec a ll  
and dia l “0” ca lls.
†Whe n t he fi r st At te nda nt pre ss es the  UN AVA ILA B LE  
fl exi ble  b utt on a gai n or  di al s t he  At t enda nt  Unava il abl e 
code [60 7 ] ag ain :
-The LED on  the pre-programmed fle xib le  but t on 
ext i ngui shes .
-The first Attendant resumes  normal operation.
-The second Attendant will not receive recalls or dial 
“0” ca lls.
Disable Outgoing CO Access
The  at te ndan t st at i o n c an di sab le  CO l i nes , to  p re ven t o u t go i ng 
CO  cal ls .
1. Lift the  ha ndse t or pre ss  the ON/OFF button.
2. Di al  [6 02 ]. A c o nfir mat i o n t o ne so u nds .
3. De pre ss  the  line  button(s ) of  the  CO Line (s)  to b e 
disabled.  A confirmation  tone  sou nds;  th e CO L INE  
but ton( s) LE D  fla she s.
4. R epe at  t he  st eps  for  di sa bl ing  to  re -ac t i vate  t he  CO  
Line(s ). 
						

							Att endan t Features 7
CO Lines Off-Net Fw d - Incoming (via Speed Dial)
CO  Li nes  O ff-N et  For war d  fea tur e  le ts  t he  fir st  At te ndan t 
station  forward incoming CO calls to an off-net location.
In  a s peed  dia l  bin,  store the numb er of  the off -net  location 
where calls are  to  forward. (Follow instructions  for  storing 
st at ion  or  sys te m s pee d di al  num ber s. )
1. Di al  [6 03 ],
-or -
Pr es s t h e  pre-programmed CO  O FF- NET  F ORWA RD 
but ton.
2. Pr es s t he  CO L IN E but t on for  an i ndi vi dual  CO  Lin e for  O ff-
Net  For wa rd,
-or -
Dial CO line group a ccess  code  of group bein g forwarded.
CO Lin e G roup Acce ss Code s:
†[801, 802, 803 .  . .  823]  =  CO Line Group 1-  23
†[824] =  All CO Line  Groups
3. Dial th e s pe ed bin numbe r th at conta ins  the numbe r 
wher e  c al ls  ar e  to f or ward.  A  c onfi rm ati on  tone  soun ds.
Cancel ing Off-N et Forwarding
1. Di al  [6 03 ],
-or -
Pr es s pre-programmed CO OF F-N ET FO RWA RD but ton.
2. Dial th e CO g roup  acces s code,
-or -
Press the CO LINE  button.
3. Dial [#] . A confirmation  tone  s ounds.
When CO lines are off-net forwarded,  these lines  display 
unique  flash rates at the  Attendant  station. 
						

							8 At tendan t Feat ures
Day/Night/Special Mode
An y de si gnat ed  at te nda nt  may  pla ce t he  sy st em  int o ni ght  
se rvi c e.  T he N IGH T S ER VI CE  (DN D b y de faul t ) but t on c yc l es 
thr o u gh  the  c ho i c es  as  fo l lo ws : d ay,  nig ht,  and  th en s pe ci al  
mode .
†Pr es s t h e  pre-programmed NI GHT  S ERVI CE  (DN D by  
default) button once to activate Night mode (LED solid).
†Press the button again  to  activate the  Special mode  (LED 
flashes at  240 ipm).
Setting System Time and Date
The  fi r st  at te ndan t  st ati o n  may s et  s yst em  ti me  and  dat e .
1. Di al  [6 92 ].
2. Enter time and date in the  following fo rmat: 
YYMMDDHHMM
When the  correct number of  digits  are entered, a 
confirma tion tone  sounds .
Directory By Lis t Progra mming
Di re ct o ry  L is t
To access the Directory List for station or speed dial numbers, 
dial  the D irectory  List program cod e [ 693] . T he  HOLD  button 
il lu mina te s.
Y Y =year (00- 99) HH =ho ur  (0 0-23)
MM =mon th  (01-12) MM =min ut e (00-59)
DD =day (01-31)
❑
Flex
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							Att endan t Features 9
The first  entry (000)  in  the D irectory  List is s hown on  the 
di spl ay.
AAA = Directory Lis t entry number ( 00 0-19 9)
XXX =  numbers  for  Station Intercom , Sys tem S pee d  dial  bin,
or Entry in Local  Number/Name Translation Table
nnn = Programm ed Nam e (blank if none)
To select a different entry in the Directory List:
1. Enter the  three-digit entry number (000-199), or dial [
6] 
to scroll up (next entry) through the list, or dial [#] to scroll 
down (previous entry) through the  list.
2. Press the TRANS button to select the  entry.
To enter the intercom numb er to associate to  th e name:
1. Press the TRANS button.
2. Enter the  three-digit station  intercom nu mber.
3. Pr es s t he S PE ED b u tt o n to  s ave e ntr y. A  c o nfir mat i o n to ne  
sounds , di sp lay  upda te s.
4. Pr es s H OLD,  u se  [
6] or [#] to s croll to nex t e ntry.
To clear an entry:
1. Dial th e D irectory L is t p rogram  code  [693].
2. Select the desired  entry using  the preceding procedure.
3. Pr es s t he  FL AS H bu tt o n.
4. Press the SPEED  button. A confirmation  tone sounds and 
the entry is erased.
To ente r or change  the curre nt name  s hown on the  dis play:
1. Press the MUTE button.
2. Enter the  name (up to  24 characters may be entered) by 
using the keys.  The display u pdates as the  name is 
ent er ed  (r efe r  to Figure 1: Dial-By-Name Key Pad Map
, a nd 
Ta b le  2 : Ad d it io n al  D i al -B y -N a m e  C h ar ac t er s
).
DIR  LST  AAA    BIN/ICM:  XXX
nnnnnnnnnnnnnnnnnnnnnnn