Starplus Triad-S 1/2/3 Station User Guide

							50 Personalized Mess ages
2. Dial the two-digit code for the  message to display. A 
confi rma ti on t one  sounds ; t he  DN D bu tt on LE D f las hes .
3. Replace  the hands et. (Activa ting D ND or Call Forward ing 
cancel s se le cte d me ss age. )
Custom Messages
Selecting  a Custom Message
1. Di al  th e Me ss age  Acce ss  code  [63 3 ], or  p re ss  the  MSG  
ACC ES S f le xibl e  but ton  (i f pre-programmed).
2. Di al  t he  two- dig it  code for  t he de si re d me ssa ge (21-30) t o 
display on  your phone when ca lled.  A  confirma tion 
sounds  an d t he  DND  but ton  LED  fl ash es.
3. Replace the  handset or press the ON/OFF button.
To program a Custom Message:
1. Di al  [6 33 ].
2. Di al  a v ali d  cod e ( 18 -2 0 ) for  de si re d cus tom  mes sag e.
3. Ent er  a  cust om me ss age  up  to e i ght  char acte r s.
4. Pr es s H OLD  t o sav e.
Cod e Message Cod e Messag e
00 Cl ear  M es sa g e 06 O n  Tr i p
01 O n  Va c at i o n 07 I n  Me et i n g
02 R e t u rn  A M 08 A t  H o me
03 Re t u r n  P M 09 On  B r ea k
04 Return Tom orrow 10 At  Lunch
05 Re t u r n  N ext  W ee k
T h e s ys tem a dmini st rator  p rogra ms th e te n cus tom  
m essages at the fi rst a tten dant  stati on (St ation  100). 
T h es e me ss ag es  can b e us ed  i n the  sa me man ne r as  
in 
Personalized Messages. 
						

							Pe rs onalize d Mess ages 51
To use a unique custom message:
1. Di al  [6 33 ] o n  th e d ial  p ad.
2. Di al  a v ali d  cod e ( 18 -2 0 ) for  de si re d cus tom  mes sag e.
To cancel the message:
1. Dial the Message Access code [633]+[00].
2. Repl ace  hand se t  or p re ss  ON /O FF  but ton .
Date a nd Ti me E ntr y Messa ges
You can  acti va te  cer t ain  mes sag es  use d t o en te r  a sp eci fic  ti me  
or  a d ate of  return.  These mess ages  will s how on  the calling 
st at ion’s display to alert them  of you r return.
To  acti va te  a  mes sage  wi t h a  cust om r et ur n t ime  or  da te :
1. Di al  th e Me ss age Acce ss code [63 3 ].
2. Di al  th e c o d e f o r  the  me ssa ge.
3. Enter the  date/time by using the buttons on  the key  pad 
accord ing to Figure 1:  Dial-By- Name Key Pad Map and  
Ta b le  2 : Ad d it io n al  D i al -B y -N a m e  C h ar ac t er s.
4. Press the HOLD  button  to enter the  message. A 
confirmation tone  sounds and the  DND button  LED 
fl ashe s.
C ode D at e/Time Message
11 Va cation Until: MM/DD
12 Return: HH:MM  xm or MM/DD
1 3 O n Tri p Until: MM /DD
1 4 M ee ting Until: HH:MM xm
15 At Home Until: HH:MM xm
1 6 On Brea k Until: HH:MM  x m
17 A t Lunch Until: HH:MM xm 
						

							52 Personalized Mess ages
To cancel the message:
1. Dial the Message Access code [633]+[00]. The DND 
but ton LED  ex ti ngui she s.
2. Replace the  handset or press the ON/OFF button.
Pe r s on a l i z e d M s g  Co d e s  o n  a  Fl e x  Ke y
You can pr ogr am code  [63 3 ] on a fl exi bl e ke y t o spe ed a cce ss  of 
pr e-s el ec t ed  me ssa ges .
Us i n g 2 -D ig it  Co de
1. Press the SPEED  button  twice.
2. Pr es s t he  de si re d fl ex ibl e  but ton.  LE D fl as hes .
3. Di al  [633] +  [#].  A confi rmation  tone  s ounds.
4. You can now press  that  flexible button and dial the  two-
di git me ss age  numbe r :
†00–1 0 = Pe rs onal iz ed  Mes sage s
†18–3 0 = Cust om m ess age  numb er
5. A confirma tion tone sound s.
Usi ng Sc ro ll Functio n
1. Press the SPEED  button  twice.
2. Pr es s t he  de si re d fl ex ibl e  but ton.  LE D fl as hes .
3. Di al  [6 33 ] +[ #].  A  c o nfi rma ti o n t o ne  so u nd s.
4. Press the programmed flexible  button, then  press the  [#] 
to  scro ll  for war d  thr ough t he  me ssa ges  or  pr es s t he  [
6] 
to   sc ro ll  ba ck war d t hro u gh t he  li st .
Re fe r to Per sonal ized Messages and Cust om 
Messages
 in  th is se cti on, for furth er i nformat ion on  
two-di git co des. 
						

							Pe rs onalize d Mess ages 53
The  scr ol l is a “rolodex” typ e o f  sc r o ll ; it  fo r war ds th ro u gh th e 
mes sag es in the  f oll owing  or der :
5. Whe n t he des ir ed mes sag e i s shown on t he LC D d isp lay, 
press the  HOLD button to activate that message on your 
station.  A confirma tion tone  sound s a nd the  DND  button 
LED  fl ash es.
Scr olla ble Ca nned Messages
1. Dial [633] + [# ] or press  th e pre- programmed MSG A CCE SS  
flexible button.  The display shows:
2. Pr es s t he  [# ] t o scr oll  fo rwa rd  th rough  the  me ss age s, or  
pr ess  t he  [
6] to scroll backward through the list.
The  scr oll  i s  a “rolodex” type of  scroll; it  will forward 
thr o u gh  the  me ss age s i n o r der  a s s ho wn i n “Text 
Messages” Ta b l e.
Text Messages
1 .  Clea r  Mes sa g es 5 .  On  B r ea k   9.  R et u r n  P M
2. At Home 6. On Trip 10. Return Nex t Week
3. At Lunch 7. On Vacation 11. Return Tomorrow
4. In Meeting 8. Return AM
If yo u omit t he [#] from e ith er me tho d, and  imme diat ely  
pre ss the  Fl ex ibl e but ton, th en d ial th e two-d igit  
pe rso nal ized  message  n umbe r, tha t sp eci fi c message  
will  be pr ogramm ed to th e F le xib le bu tton.
XXXXXXXXXXXXXXXXXXXXX
NE XT-#   PREV-6
   SAVE -HOLD 
						

							54 PBX/Cen trex Code s on a  Flex  Button
3. Whe n t he des ir ed mes sag e i s shown on t he LC D d isp lay, 
pr ess  HO LD  to  act iva te  t hat  me ssa ge o n your  st at ion . A  
confi rma ti on t one  sounds ; t he  DN D bu tt on LE D f las hes .
PBX /Cent rex Codes  on  a Fl ex But ton
For ea sy one-bu tton access to C entrex or PBX  featu res, p erform 
the  f oll owing  st ep s:
1. Program the C entrex or PBX cod e into a  Station or Sys tem 
Speed Dial bin,  including hook-flash  (FLASH key),  [
6], 
and [#] commands  (ref er to “Storing S peed Numbers” on 
page -56).
2. Program that s peed  bin  onto  a f lexib le butto n (refer  to 
“Flexible Button Programming” on  p a ge 3 4.)
Repeat  Redial
A  key set  s ta ti on us er  pl ace s a  CO  ca ll  and  r ecei ve s  a bus y or  no 
answ er :
1. Pr es s t he  pre-programmed REDIAL  flexible b utton.  The 
LCD prompts you for  a timer value as shown:
2. Enter a three-digit timer  value  (006-999 seconds) for the 
re di al  ti me r. D efa ult  va lue  i s 0 6 0  (o ne  minut e ). A  
confirma tion tone  sounds  an d you  go on- hook. T he 
flexible button LED lights  steady.  When  the timer expires, 
the station is signaled  via a  CO  line  queue indication  on 
the  R E DI AL fl exi bl e b utt on. Onc e  t he li ne queue  i s 
answe r ed,  the  LCD  ind icat e s an  out going  CO  li ne  di spl ay.
ENTER RPT REDIAL TIMER;
X X X 0 06- 99 9
❑
Flex
Btn 
						

							Speak er pho ne 55
To activate a r edial:
Pr es s t he  R ED IA L  butt on,  pr ess  t he  ON/ O FF  but ton,  or  l ift  
the  ha ndse t.  Th e l i ne i s  se iz ed  and  the  num ber  i s  dia le d.
T o ca nce l  t he o perat i on :
Press the REDIAL  flexible button (if pre-programmed).  A 
confi rma ti on t one  sounds  an d t he  Redi al  func ti on i s 
canceled.
Spe ake rp ho ne
1. Pr es s O N/ O FF bu t to n to  ON.  (I nte rc o m dia l to ne  s o u nds.)
2. Pr es s t he  st at io n ke y of  the  de si re d p ar t y,  or  pre ss  an 
avai la bl e O UTS I DE  LIN E b utt on a nd di al  num ber.
Spe ake rphone  is  ac tivated.
3. Press the ON/OFF button to end call.
Speed Dial
Dialing a Speed Number
If  an  o u ts ide  l in e has not  been specified in programming, one 
will be chosen a utoma tically  or  you ca n choose one now.
1. Press the SPEED  button.
2. Di al  th e s pe ed  bin  loca ti on or  pr e ss  prog ramm ed  spe ed  
bi n but t on.
†000 to 019 = Statio n Speed numbers
†020 to 999 = System Speed  numbers
3. When called party answers,  pick up  handset or use 
spe ake rphone.
A work s he et is  incl ude d in the  back  o f th is  Us e r Guid e 
to assist you in keeping track o f custom  pro grammed 
sp ee d bin  lo ca t io ns . 
						

							56 S peed Dial
La st Numb er  Redia l
1. Press the SPEED  button.
2. Press the pound [#] key. The last number dialed over  an 
outs id e l i ne w il l  be  aut omat ic a ll y r edi al ed.
Save Number Redial
If  you  wis h t o sa ve  the  l ast  n umbe r y ou di al ed:
1. Af te r  pla cing  an o uts ide  cal l , ke ep  hand set of f-hook .
2. Press the SPEED  button  twice.
Storing Speed Numbers
St at ion  Spe ed  numbe rs  c an be  en te re d by  key set  us er s. S yst em  
Spe ed  numb er s mu st  be  en te re d b y t he  fir st  p rogr amm ed 
at te ndan t. If  an at te ndant  has not  been specified, enter  at 
Station 100.
1. Press the SPEED  button  once.
2. Pr es s a  de si re d out si de  l ine  ke y,  or  pr ess  t he  SP EE D 
button  a second  time, to select an  outside line.
3. Di al  th e s pe ed  bin  lo c a ti o n.
†000 to 019 = Statio n Speed numbers
†020 to 999 = System Speed  numbers
4. Dial telephone number, including special codes buttons  as 
li st ed  in  th e f oll owing :
†TRA NS  - Pul se -t o-Tone Swi tchove r
†HOL D -  Pause
†FLA SH  -  Fla sh
5. Press the SPEED  button.
6. Replace the  handset or press the ON/OFF button to end 
spe ed  di al  pr ogra mmi ng.
For  D ispla y Se cu rity , p ress the  TRANS but ton, th en  
e nte r the  tel ep hone  numb er an d any  othe r spec ial 
c ode s b utton s as  ne ed ed. 
						

							Text M essa ging ( Sil ent  Resp on se) 57
To clear an existing speed bin:
1. Press the SPEED  button  twice.
2. Di al  th e s pe ed  bin  lo c a ti o n.
3. Press the SPEED button again. A confirmation tone 
sounds .
To Dial a Saved Number
1. Press the SPEED  button.
2. Pr es s t he  as te ri sk  [
6] ke y. S aved  numb er  i s a utoma ti cal ly 
di ale d.
Text Messaging (Silent  Response)
This  fea ture  allows  you  to  use  te xt me ssa ges  to resp ond to a  
caller  that  has  either Camped-On or has used the Off-Hook 
Voic e  O ve r  fea tur e  to  al er t  a bus y s ta ti on us er  of  a wa it in g c al l 
or message. The “camped-on” s ta ti on may  re spond  to t he c a ll er  
via the  canned,  custom, and silent response text (LCD) 
mes sag es.  Th e t e xt  mes sage s  appe ar  on  the  cal li ng  par ty  LCD  
Di spl ay.
While receiving  a Camp-On, or OHVO  call:
1. Pr es s a  fl exi bl e  but ton pre-programmed for  me ssa ge 
acces s [633+XX] .
2. Di al  th e d esi r ed two- dig it  me ssa ge code as shown in the  
“Text  Message” Ta b l e.
Exampl e: [6 3 3]  +  [38 ] m ean s t hat  a  te le phone  cal l ing  the  
station will receive the message “WH O IS  I T ?” 
						

							58 Uniform  Ca ll Distribution (UCD)
The se  add it ion al  mes sag es  al ong wi t h t hei r  codes , ca n al so  be 
se nt as a t ext  r e spons e. The  cal li ng st at ion must  be  a di spl ay 
telephone and the  call station must be a  keyset.
Uniform Call Distribution (UCD)
Av aila ble/Unav ailab le Mod e
If  you  are  a  UCD  Agent:  you can  pl ace  your  station  in  the 
Av ai lab le  mod e t o r ec e iv e  UCD  ty pe  c all s,  or  in  th e U nava il abl e 
mode to block UC D ca lls f rom  ringing to you r s ta tion.
To go Unavailable :
Dial [566] or p re ss  the  pre-programmed AV AI LAV B LE /
UNAVAILABLE flexible button. The LCD displays as shown. 
You are now blocked from  receiving UCD calls.
C ode Text Message C ode Text Message
3 1 I W ill Tak e Cal l 4 2 I s It Im portant?
32 Take Message 43 I s It Urgent?
3 3 Transf e r To S ecreta ry 4 4 S end Ca ll To Voice  M ail
3 4 Put Ca ll On Hold 4 5 Pa rk Call
35 Call  Back 46 Out Of Service
36 One Moment Please 47 Put Call Through
3 7 I W ill Call Ba ck 4 8 I  Am  Bus y
38 Who Is I t? 49 O.K.
39 I s It Long Distance? 50 No 
4 0 Is  It Pers ona l? 5 1 Yes
41 Is I t An Emergency?
U N AVAILA B LE U CD  * 1 25 *
M MM DD YY HH:M M am 
						

							Uniform  Ca ll Distribution (UCD) 59
To go Availab le:
Dial [566] or p re ss pre-programmed AVA IL AB LE /
UNAVA I LA BL E f le xib le  but to n. You  may  now r ec ei ve  c al ls .
Display Ca lls in Queue for UCD Groups
From an idle display key telephone:
1. Di al  [5 67 ],  fo ll o wed  by  the  t hre e- di git  UC D Gr o u p 
number  (55X), or press the pre-programmed QUEUE 
flexible button.  The ON/OFF button LED lights steady.
Your  di spl ay s hows  how many  cal ls  ar e  in  queue  fo r t hat  
grou p as  sh ow n:
Dy namic upda te of  dis play occurs a s q ueue condition 
changes.
2. R epl ac e  hand se t  o r p re ss  th e O N/ OF F  bu tt o n t o  
te rm ina te  mo de .
Ov erflow St ati on For ward
An  en hanc em ent  al l ows UC D  ca ll s  re ac hi ng t he  Ov er flow  
Station to call f orwa rd to another s ta tion:
1. Lift the  ha ndse t or pre ss  the ON/OFF button.
2. Pres s the FW D b utton or dial [640].
3. Dial the desired  code:
[6] =  All
[7] =  No Ans wer
[8] =  Busy
[9] =  Busy/No  An swer
U CD  55 X  00  CALLS  I N QU EU E
M MM DD YY HH:M M am
Thi s  featu re  cann ot b e u se d  with  a ca ll i n p rogre ss  and 
th e s tati on wil l be c ons ide re d bus y for in comi ng cal ls .