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Sony Clie Peg Sj30 Color Handheld Instructions Manual

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    							211Chapter 6Additional information
    Password problems
    I forgot the password, and my CLIÉ handheld is not locked.
    ,You can use Security to delete the password, but your CLIÉ
    handheld deletes all records marked as private. To back up all data
    including private records, perform a HotSync operation before you
    delete the password. Then follow these steps to restore your private
    records onto your CLIÉ handheld:
    1Perform a HotSync operation to back up your data.
    2Tap Forgotten Password in Security to remove the password and
    delete all private records.
    3Perform a HotSync operation to synchronize your data and restore
    the private records by transferring them from your computer to
    your CLIÉ handheld.
    I forgot the password and my CLIÉ handheld is locked.
    ,If you assign a password and lock your CLIÉ handheld, you must
    perform a hard reset to continue using your CLIÉ handheld. See
    “Resetting your Sony CLIÉ Handheld” (page 25) for more
    information.
    Troubleshooting – Frequently Asked Questions 
    						
    							212Chapter 6Additional information
    Memory Stick® media problems
    I cannot copy/move data from Memory Stick
    ® media to my
    CLIÉ handheld.
    ,Your CLIÉ handheld requires a memory space of at least
    approximately 1.1 times the data size that you are copying/moving.
    I inserted Memory Stick media, but the message “Please
    insert Memory Stick media” appears.
    ,Your Memory Stick media is not recognized by your CLIÉ handheld.
    Remove it and reinsert it.
    Troubleshooting – Frequently Asked Questions 
    						
    							213Chapter 6Additional information
    Troubleshooting – Frequently Asked Questions
    If you still cannot perform a HotSync® operation
    If you have reviewed items in the troubleshooting list and the HotSync®
    operation problem persists, review the following.
    You cannot perform a HotSync operation before you install the
    Palm Desktop for CLIÉ software on your computer
    If you perform a HotSync operation before you install the CLIÉ drivers,
    other drivers may be installed. Make sure to install the Palm Desktop for
    CLIÉ software first and then perform a HotSync operation.
    Do not use a USB hub
    If you connect the USB cable to your computer via a USB hub, you may not
    be able to perform a HotSync operation properly. Make sure to connect the
    USB cable directly to a USB port of your computer.
    Some computers have the hub function built into their internal circuity.
    Contact your computer manufacturer if the USB port of your computer is
    connected to an internal USB hub.
    Check that the USB port of your computer is enabled
    If you are using Windows 95 pre-installed computer or another old type of
    computer equipped with a USB port, the USB port may be disabled by
    default. If another device such as a USB mouse cannot be used, check the
    BIOS setting of your computer.
    Also check the Device Manager. Right-click on My Computer and select
    Properties. Click Device Manager tab and check that USB controller is listed
    in the Device Manager screen. 
    						
    							214Chapter 6Additional information
    Getting Help
    Sony offers several support options for your CLIÉ handheld. When you have
    questions or trouble, please refer to one of the following for a solution:
    ■Read This First (supplied), Operating Instructions (this guide), and
    Add-on Application Guide (supplied) describes how to use your CLIÉ
    handheld.
    ■Your Sony CLIÉ Handheld support Web site
    http://www.sony.com/peg/support/
    Provides the latest information on your CLIÉ handheld. On this Web
    site, you will find:
    •Frequently Asked Questions (FAQs)
    •Online Operating Instructions
    •Installation information
    •Software updates
    •Online knowledge base
    ■The Sony e-mail support service answers your questions by e-mail.
    Send your question, and a customer service representative will send you
    a reply. You can use the e-mail form at
    http://www.sony.com/peg/support/
    ■The Sony fax-back service provides you with answers to commonly
    asked questions. You can use this automated service to access a list of
    available topics and then select the topics that you want to receive. To
    contact the Sony fax-back service, call
    1-877-760-SONY (7669) .
    ■The Sony Customer Information Service Center offers information
    about your CLIÉ handheld and other Sony products that work with
    your computer. To contact the Sony Customer Information Service
    Center, call
    1-877-760-SONY (7669) . 
    						
    							215Chapter 6Additional information
    Specifications
    OSPalm OS ver. 4.1
    CPUDragonball VZ 33 MHz
    Memory
    PEG-SL10:
    ROM 4MB
    8MB (SDRAM),
    User memory range
    approx. 7MB
    PEG-SJ20/PEG-SJ30:
    ROM 4MB
    16MB (SDRAM),
    User memory range
    approx. 15MB
    External input/output
    Interface connector
    IrDA (1.2)
    Memory Stick slot
    Display
    PEG-SL10/PEG-SJ20:
    Monochrome LCD with
    backlight, 320 ✕ 320 dots,
    16 levels
    PEG-SJ30:
    TFT color LCD with backlight,
    320 ✕ 320 dots, 65,536 colors
    Power requirements
    PEG-SL10:
    Two AAA (LR03) alkaline
    batteries: 3 VDC
    PEG-SJ20/PEG-SJ30:
    AC power adapter (supplied):
    DC 5.2 V (dedicated connector)
    Battery: Lithium ion battery
    (built-in)
    Battery life
    PEG-SL10: 20 days*
    (Using SONY Alkaline
    batteries LR03 (SG))
    PEG-SJ20: 15 days*
    PEG-SJ30: 12 days*
    *Based on an average of 30
    minutes use of PIMs per day,
    with the backlight off. The battery
    life span varies depending on the
    temperature and conditions of
    use.
    Continuous operation of
    gMovie (with the backlight on)
    PEG-SL10: 6 hours
    (Using SONY Alkaline
    batteries LR03 (SG))
    PEG-SJ20: 5 hours
    PEG-SJ30: 3 hours
    Continued on next page 
    						
    							216Chapter 6Additional information
    Dimensions
    PEG-SL10:
    Approx. 2 
    7/8 ✕ 4 1/8 ✕ 21/32inches (71.8 x 104.0 x 16.5 mm)
    (w/h/d)
    (projecting parts not included)
    PEG-SJ20/PEG-SJ30:
    Approx. 2 
    7/8 ✕ 4 1/8 ✕ 11/16inches (71.8 x 104.0 x 16.8 mm)
    (w/h/d)
    (projecting parts not included)
    Mass
    PEG-SL10:
    Approx. 3.6 oz (103 g)
    (including the supplied stylus,
    excluding alkaline batteries)
    PEG-SJ20:
    Approx. 4.5 oz (128 g)
    (including the supplied stylus)
    PEG-SJ30:
    Approx. 4.8 oz (137 g)
    (including the supplied stylus)
    Operating temperature
    41 ºF - 95 ºF (5 ºC - 35 ºC)
    Design and specifications are subject
    to change without notice.
    Specifications 
    						
    							217Chapter 6Additional information
    Index
    A
    Address Book
    Editing ................................................... 54
    Entering a new entry .............................. 48
    Pasting an image ................................... 54
    Sorting entries ........................................ 51
    Using menus .......................................... 60
    Viewing entries ...................................... 50
    Adjusting the screen ............................ 24
    Application
    Categorizing .......................................... 81
    Launcher (home) screen ......................... 80
    Selecting/Starting ................................... 80
    Setting applications to start
    automatically ....................................... 136
    Starting an application in
    Memory Stick media ............................. 136
    Troubleshooting ................................... 203
    Application buttons
    Assigning applications to buttons ......... 156
    Selecting applications ............................. 80
    Attaching notes ................................... 97
    Automatic shut-off time .................... 165
    B
    BACK button ................................. 8, 159
    Backing up data
    By a HotSync operation (to computer) ... 184
    By Memory Stick Backup
    (to Memory Stick media) ....................... 185
    By Memory Stick Gate
    (to Memory Stick media) ....................... 187
    Backlight
    Adjusting the brightness ......................... 24
    Turning on and off .................................. 24
    Battery considerations
    Tips and notes ............................... 195,198
    Troubleshooting ................................... 210
    Battery life .................................. 196,198
    Beam Receive feature ........................ 168
    Beaming
    Between two handhelds ....................... 129
    Receiving data ..................................... 131
    Sending items or categories .................. 130
    Tips on beaming ................................... 131
    Troubleshooting ................................... 209
    C
    Calculator
    Using buttons ........................................ 79
    Using calculator ..................................... 78
    Using menus .......................................... 79
    Card Info ........................................... 137
    Categories
    Categorizing applications ....................... 81
    Categorizing items ......................... 76, 84
    New categories ...................................... 86
    Viewing items by categories
    ....................................... 50, 63, 72, 85
    Choosing fonts .................................. 100
    Cleaning ............................................ 194
    Contrast ............................................... 24
    Copying
    From CLIÉ handheld to
    Memory Stick media ............................. 143
    From Memory Stick media to
    CLIÉ handheld ...................................... 145
    Restoring back-up to your
    CLIÉ handheld ...................................... 186
    Continued on next page 
    						
    							218Chapter 6Additional information
    Index
    D
    Date Book
    Agenda view .......................................... 39
    Day view ................................................ 35
    Editing ................................................... 41
    Month view ........................................... 38
    Repeating or continuous events .............. 31
    Scheduling an event ............................... 28
    Setting alarm ......................................... 43
    Using menus .......................................... 46
    Week view ............................................. 36
    Deleting
    Data in the Memory Stick media ........... 148
    Items ........................ 45, 58, 67, 75, 98
    Digitizer ............................................. 154
    Dragging .............................................. 10
    E
    Edit menu ............................................ 99
    Entering data
    Computer keyboard ................................ 23
    Graffiti writing ....................................... 12
    Onscreen keyboard ................................. 21
    F
    FAQ(Frequently Asked  Questions) ...... 200
    File Link ............................................. 127
    Finding items
    Find option ............................................ 87
    Phone Lookup ........................................ 89
    Formats .............................................. 160
    Formatting Memory Stick media ........ 138
    Full-screen dragging ................... 10, 157
    G
    Getting Help ...................................... 214
    Graffiti
    ® writing
    Accented characters ............................... 19
    Alphabets .............................................. 15
    Basic procedures .................................... 12
    Letters/numbers writing area .................. 12
    Non-English characters ........................... 19
    Numbers ................................................ 16
    Onscreen help ........................................ 14
    Overview ................................................ 12
    Punctuation marks ................................. 17
    ShortCuts ..................................... 20, 170
    Symbols and extended characters ........... 18
    H
    Hard reset ............................................ 26
    HotSync operation
    File Link ............................................... 127
    LANSync .................................... 120, 123
    Network Modem Sync .......................... 120
    Overview .............................................. 102
    Selecting Conduit ................................. 109
    HotSync® button ....................... 102, 158
    HotSync
    ® operation
    Setting setup options ........................... 107
    Troubleshooting ................................... 205
    Via IR port ............................................ 111
    Via modem .......................................... 114
    Via network ......................................... 120
    Continued on next page 
    						
    							219Chapter 6Additional information
    Index
    I
    Importing data from a Windows
    application ......................................... 125
    IR port ...................................... 111, 129
    J
    Jog Dial navigator
    Changing preferences ........................... 159
    Compatible applications ......................... 11
    Displaying the Pop-up application menu
    ............................................................. 83
    How to use (pressing/rotating) ................ 11
    JogAssist function ................................ 159
    JogAssist function .............................. 159
    L
    Locking your CLIÉ handheld ................ 94
    Look up ............................................... 53
    M
    Making items private ...... 44, 76, 91, 96
    Memo Pad
    Creating a new memo ............................ 70
    Editing memos ....................................... 75
    Reviewing memos .................................. 72
    Using menus .......................................... 77
    Memory Stick Backup
    Backing up all CLIÉ data to Memory Stick
    media .................................................. 185
    Memory Stick Gate
    Copying CLIÉ data to
    Memory Stick media ............................. 143
    Copying Memory Stick data to
    CLIÉ handheld ...................................... 145
    Deleting data ....................................... 148
    Formatting Memory Stick media ........... 138
    Notes on moving or copying data ......... 142
    Starting ................................................ 140
    Transferring data between two CLIÉ
    handhelds ............................................ 191
    Using menus ........................................ 150
    Memory Stick® media
    Attaching a name ................................. 137
    Default folder ....................................... 140
    Formatting ........................................... 138
    Inserting and removing ......................... 133
    Installing applications without
    Memory Stick Gate ............................... 150
    Notes on using ..................................... 134
    Overview .............................................. 132
    Protecting data .................................... 135
    Starting an application ......................... 136
    Troubleshooting ................................... 212
    Types ................................................... 132
    Viewing media information ................... 137
    Continued on next page 
    						
    							220Chapter 6Additional information
    Index
    N
    Network preferences ......................... 172
    Log in script ......................................... 178
    Password ............................................. 173
    Selecting a connenction ........................ 174
    Selecting a service ................................ 172
    Service template ................................... 175
    Telephone setting ................................. 174
    User name ........................................... 173
    Using menus ........................................ 181
    Notes on use ..................................... 194
    O
    Onscreen keyboard .............................. 21
    Owner information ............................ 169
    P
    Palm Desktop for CLIÉ
    Basic operations ................................... 105
    Locating screen components ................. 106
    Starting ................................................ 105
    Password
    Deleting a password ............................... 92
    Entering a password .............. 91, 95, 173
    Locking your CLIÉ handheld .................... 94
    Troubleshooting ................................... 211
    Phone Lookup ...................................... 89
    PIM (Personal Information Management)
    Address Book ......................................... 48
    Calc (Calculator) ..................................... 78
    Common tasks ....................................... 80
    Date Book .............................................. 28
    Edit menu .............................................. 99
    Memo Pad ............................................. 70
    To Do List ............................................... 62
    POWER button ....................................... 8
    Precautions ........................................ 194
    Preferences
    Alarm .................................................. 167
    Beam Receive feature ........................... 168
    Buttons ................................................ 156
    Date & Time preferences ....................... 162
    Digitizer ............................................... 154
    Formats ................................................ 160
    Full-screen pen stroke activities ............ 157
    General preferences ............................. 165
    Graffiti ShortCuts ................................. 170
    HotSync button .................................... 158
    Network preferences ............................ 172
    Overview .............................................. 154
    Owner information ............................... 169
    Password ............................................. 173
    Setting daylight saving time .................. 164
    Setting the date ................................... 162
    Setting the time ................................... 163
    Setting the time zone ........................... 164
    Sounds ................................................. 166
    Time, date, and number formats ........... 161
    User name ........................................... 173
    Protecting data .................................... 91
    Purging records ................................... 98
    R
    Reset
    Hard reset .............................................. 26
    Reset button .................................... 25, 26
    Soft reset ............................................... 25
    Continued on next page 
    						
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