Sony Clie PEG-S320 Operating Instructions

							221Chapter6Additional information
You cannot perform a HotSync operation before you install
the Palm Desktop for CLIE software onto your computer
If you perform a HotSync operation before you install the CLIE drivers,
other drivers may be installed. Make sure to install the Palm Desktop for
CLIE software first and then perform a HotSync operation.
Do not use a USB hub
If you connect the USB cable to your computer via a USB hub, you may not
be able to perform a HotSync operation properly. Make sure to connect the
USB cable directly to a USB connector of your computer.
Some computers have the hub function built into their internal circuity.
Contact your computer manufacturer if the USB connector of your computer
is connected to an internal USB hub.
Troubleshooting – Frequently Asked Questions 
						

							222Chapter6Additional information
Getting Help
Sony offers several support options for your CLIE handheld. When you
have questions or trouble, please refer to one of the following for a solution:

Read This First (supplied), Operating Instructions (this guide), and
Add-on Application Guide (supplied) explain how to use your CLIE
handheld.

Your Sony CLIE Handheld support Web site
http://www.sony.com/peg/support/
Provides the latest information on your CLIE handheld. On this Web
site, you will find:
•Frequently Asked Questions (FAQs)
•Online Operating Instructions
•Installation information
•Software updates
•Online knowledge base

The Sony e-mail support service answers your questions by e-mail.
Send your question, and a customer service representative will send
you a reply. You can use the e-mail form at
http://www.sony.com/peg/support/

The Sony fax-back service provides you with answers to commonly
asked questions. You can use this automated service to request a list of
available topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (7669) .

The Sony Customer Information Service Center offers information
about your CLIE handheld and other Sony products that work with
your computer. To contact the Sony Customer Information Service
Center, call
1-877-760-SONY (7669) . 
						

							223Chapter6Additional information
Specifications
OSPalm OS ver. 4.0
CPUDragonball VZ 33MHz
Memory
8 MB (DRAM)
4 MB (Flash memory)
External input/output
Interface connector
IrDA (1.2)
Memory Stick slot
LCD display
Backlight EL display
160 × 160 dots (monochrome)
Power requirements
AC power adapter (supplied)
DC5.7V
(dedicated connector)
Battery
Lithium ion battery
(built-in)
Battery life
15 days* (based on an average
of 30 minutes use per day)
* The battery life span varies
depending on the temperature
and conditions of use.
Dimensions
Approx. 2 7/8 ✕ 4 5/8 ✕ 19/32
inches (70.9 ✕ 114.7 ✕ 15.0 mm)
(w/h/d)
(not including projecting parts
and controls)
Mass
Approx. 4.27 oz (122g)
(including the supplied stylus)
Operating temperature
41ºF - 95ºF (5ºC - 35ºC)
Design and specifications are subject
to change without notice. 
						

							224Chapter6Additional information
Limited Warranty Statement
Sony Personal Entertainment Organizer Warranty
The limited warranty on your hardware covers parts and labor against defects in
material or workmanship for a period of three months from the original date of
purchase. You can extend the warranty period for an additional nine months by
registering your CLIE handheld. See “Customer registration” in Read This First. Once
you register your CLIE handheld, the limited warranty period is twelve months from
the original date of purchase.
For the purpose of this Limited Warranty “SONY” means SONY ELECTRONICS
INC. for Products purchased in the United States of America. SONY warrants this
CLIE handheld hardware product (“the Product”) against defects in material or
workmanship as follows:
1. Labor: For a period of ninety (90) calendar days from the original date of purchase from
SONY or a SONY authorized reseller, SONY will repair defects in material or
workmanship in the Product at no charge, or pay the associated labor charges to a SONY
authorized service facility. The ninety (90) day warranty period is extendible only to the
original purchaser, for an additional period of nine (9) months, for a total of twelve (12)
months from date of purchase when the Product is registered electronically prior to the
expiry of ninety (90) days from the original date of purchase. After the applicable period
you must pay for all labor charges.
2. Parts: For a period of ninety (90) calendar days from the original date of purchase from
SONY or a SONY authorized reseller, SONY will supply, at no charge, new or rebuilt,
at SONY’s option, replacement parts in exchange for defective parts. Any replacement
parts will be warranted for the remainder of the original warranty period or ninety (90)
calendar days from installation by SONY’s authorized service facility, whichever is
longer. The ninety (90) day warranty period is extendible only to the original
purchaser, for an additional period of nine (9) months, for a total of twelve (12) months
from date of purchase when the Product is registered prior to the expiry of ninety (90)
days from the original date of purchase. All defective parts replaced under this
Limited Warranty will become the property of SONY. 
						

							225Chapter6Additional information
This Limited Warranty covers only the hardware components packaged with the
Product. It does not cover the technical assistance for hardware or software usage and
it does not cover any software products whether or not contained in the Product.
SONY excludes all warranties express or implied in respect of any software provided
with the product and any such software is provided AS IS unless expressly provided
for in any enclosed software limited warranty. Please refer to the End User License
Agreements included with the Product for your rights and obligations with respect to
the software.
This Limited Warranty is non-transferable. Proof of purchase in the form of a bill of sale
(which is evidence that the Product is within the warranty period) must be presented to
obtain warranty service. In addition, if replacement parts are required and you wish to
receive the most expedient service available, you will be required to provide SONY with
a credit card authorization to bill your credit card in the event you fail to return the
original parts in the postage-paid envelope we provide. The credit card will only be
charged for SONY’s list price for the part if the original part has not been returned within
thirty (30) days.
With respect of certain components you may be entitled to express warranty service
during the warranty period, subject to certain restriction. Please contact SONY as
indicated below for further information.
With respect to all service provided, it is your responsibility prior to Product service to
backup the data stored in its memory. It is likely that the contents of the memory will
be lost or reformatted in the course of service and SONY will not be responsible for any
damage to or loss of any programs, data or other information stored on any media or
any part of any Product serviced hereunder or any consequential damages resulting
therefrom.
IF DURING THE REPAIR OF THE PRODUCT THE CONTENTS OF THE MEMORY
ARE ALTERED, DELETED OR IN ANY WAY MODIFIED, SONY IS NOT
RESPONSIBLE WHATSOEVER. YOUR PRODUCT WILL BE RETURNED TO YOU
CONFIGURED AS ORIGINALLY PURCHASED (SUBJECT TO AVAILABILITY OF
SOFTWARE AND ANY SUBSEQUENT REVISION).
Be sure to remove all third party hardware, software, features, parts, options,
alterations, and attachments not warranted by SONY prior to sending the Product to
SONY for service. SONY is not liable for any loss or damage to these items.
Limited Warranty Statement 
						

							226Chapter6Additional information
Limited Warranty Statement
This Limited Warranty does not cover any consumable items supplied with the
Product; cosmetic damages; damage or loss to any software programs, data, or media;
or damage due to (1) acts of God, accident, misuse, abuse, negligence, commercial use
or modifications of this Product; (2) improper operation or maintenance of this
Product; (3) connection to improper voltage supply; or (4) attempted repair by any
party other than a SONY authorized service facility. This warranty does not cover
physical damage to the surface of the product, including cracks or scratches on the
LCD touchscreen or outside casing. This Limited Warranty does not apply when the
malfunction results from the use of the Product in conjunction with accessories,
products or ancillary or peripheral equipment, or where it is determined by SONY that
there is no fault with the Product itself. This Limited Warranty is valid only in the
United States of America. This Limited Warranty is invalid if the factory-applied serial
number has been altered or removed from the product.
Repair or replacement of defective parts or hardware as provided under this Limited
Warranty is the exclusive remedy of the consumer. SONY SHALL NOT BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR OTHER DAMAGES
INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS
OF DATA, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT,
DOWNTIME AND PURCHASER’S TIME OR FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER LEGAL THEORY RELATED TO THIS PRODUCT.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF
THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This Limited Warranty gives you
specified legal rights, and you many have other rights which vary from state to state. 
						

							227Chapter6Additional information
Technical Support: Although technical support is not provided free of charge under
this Limited Warranty, SONY has established a telephone number for technical
support. Charges may apply for technical support, unless and to the extent that free
technical support for a limited period is provided in writing as a feature of your
Product. Prior to placing your call, please have available the model and serial number
for your Product, date of purchase, a list of all options installed in your Product and a
detailed description of the problem.
For Product support, online knowledge base, frequently asked questions, and free
updates via the Internet: http://www.sony.com/peg/support/. For Product
information, service assistance, resolution of a service problem, or technical assistance,
call 1-877-760-SONY (7669) .
Save this for future reference.
 2001 Sony Electronics Inc. Reproduction in whole or in part without written
permission is prohibited. All rights reserved. SONY is a registered trademark of Sony
Corporation.
It Is Important That You Register Your
Personal Entertainment Organizer
By registering, you receive the following benefits:
•Your 90-day limited hardware warranty is automatically extended to a full year
from the original date of purchase.
• One Year Hardware Telephone Support.
Limited Warranty Statement 
						

							228Chapter6Additional information
Index
A
AC adapter ................................ 156, 219
Address Book
Editing entries .................................... 55
Entering a new entry .......................... 49
Pasting an image ................................ 55
Sorting entries .................................... 53
Using menus ...................................... 61
Viewing entries ................................... 51
Adjusting the screen ............................ 25
Application
Categorizing ....................................... 92
Displaying in list ................................. 93
Displaying pop-up menus .................... 94
Launcher (home) screen ...................... 91
Starting/Selecting ............................... 91
Troubleshooting ................................ 207
Application buttons
Assigning applications to buttons ..... 170
Starting applications ........................... 91
Attaching notes ................................. 109
B
Backlight ............................................. 25
Backing up data
By a HotSync operation ..................... 196
By “Memory Stick” media ................. 197
Battery considerations
Tips and notes .................................. 205
Troubleshooting ................................ 219
Battery life ......................................... 205Beam Receive feature ........................ 181
Beaming
Between two handhelds ................... 141
Receiving data .................................. 143
Sending items or categories .............. 142
Tips on beaming between
two handhelds ................................. 143
Troubleshooting ................................ 218
C
Calculator
Using Calculator ................................. 89
Using menus ...................................... 90
Categories
Categorizing items ....................... 77, 95
Making a new category ...................... 97
Viewing items by category .... 52, 64, 74
Cleaning ............................................ 204
Conduit .............................................. 121
Contrast ............................................... 25
Copying
Copying data and applications to your
CLIE handheld .................................. 198
Copying data from “Memory Stick” media
to your CLIE handheld ...................... 158
Copying data to “Memory Stick”
media ............................................... 156
Currencies ............................................ 85
Continued on next page 
						

							229Chapter6Additional information
D
Date Book
Agenda view ...................................... 40
Continuous/repeating events .............. 32
Day view ............................................ 36
Editing ............................................... 42
Month view ........................................ 39
Scheduling an event ........................... 29
Setting alarm ...................................... 44
Using menus ...................................... 47
Week view ......................................... 37
Deleting
Data in “Memory Stick” media .......... 161
Items .................................... 46, 68, 76
Digitizer ............................................. 168
Dragging .............................................. 11
E
Edit menu .......................................... 111
Entering data
Computer keyboard ............................ 24
Graffiti writing ............................. 13, 14
Onscreen keyboard ............................. 22
Expense
Currencies list ..................................... 85
Editing items ...................................... 81
Recording new items .......................... 79
Using menus ...................................... 88
Viewing items ..................................... 81
F
FAQ(Frequently Asked  Questions) ...... 207
File Link ............................................. 139
Finding items
Find option ......................................... 98
Phone LookUp .................................. 100
Formats .............................................. 168
Full-screen dragging ............ 11, 15, 171
G
Getting Help ...................................... 222
Graffiti writing
Accented characters ............................ 20
Alphabets ........................................... 16
Basic procedures ................................ 14
Letters/numbers writing areas ............. 13
Navigation strokes .............................. 21
Non-English characters ....................... 20
Numbers ............................................ 17
Onscreen help .................................... 15
Overview ............................................ 13
Punctuation marks .............................. 18
ShortCuts .................................. 21, 183
Symbol or extended characters ............ 19
Index
Continued on next page 
						

							230Chapter6Additional information
H
Hard reset ............................................ 27
Home icon ........................................... 91
HotSync operation
Changing a user name ...................... 116
File Link ............................................ 139
Overview .......................................... 114
Selecting a Conduit .......................... 121
Troubleshooting ................................ 212
Via USB cable (Local HotSync) ........... 115
Via IR ports ...................................... 123
Via modem ....................................... 126
Via network ...................................... 132
I
Importing data from Windows
applications .............................. 24, 137
IR port ............................................... 141
J
Jog Dial navigator
Changing preferences ....................... 173
Compatible applications ..................... 12
How to use (pressing/rotating) ............ 12
JogAssist function ............................. 173
L
Limited Warranty  Statement .............. 209
Locking your CLIE handheld .............. 105
LookUp ................................................ 54
M
Making items private .. 45, 77, 102, 105
Memo Pad
Creating new memos .......................... 71
Editing memos ................................... 76
Sorting memos ................................... 74
Using menus ...................................... 78
Viewing memos .................................. 73
“Memory Stick” indicator .................. 145
“Memory Stick” media
Formatting ....................................... 150
Inserting and removing ..................... 145
Overview .......................................... 144
Protecting data ................................. 147
Starting applications ......................... 148
Troubleshooting ................................ 220
Types ................................................ 144
MS Gate
Copying CLIE data to “Memory Stick”
media ............................................... 156
Copying data to your
CLIE handheld .................................. 158
Deleting data ................................... 161
Formatting “Memory Stick” media .... 150
Starting ............................................ 152
Transferring data between two CLIE
handhelds ........................................ 201
Using menus .................................... 163
Index
Continued on next page