Sharp Ux Cc500 5 In 1 Communication Center With Expandable C Operation Manual

Problems and Solutions
109
10. Trouble-
shooting
Dialing and transmission problems
Problem Solution
No dial tone when you 
pick up the handset or 
press the SPEAKER key.Make sure the handset cord is connected to the 
correct jack. See Connecting the handset on page 
14.
Dialing is not possible.Make sure the power cord is properly plugged into 
a power outlet.
Make sure that the telephone line is properly 
connected to both the TEL. LINE jack and the wall 
jack (see page 15).
Make sure that the fax...

Problems and Solutions
110
Reception and copying problems
Problem Solution
The fax machine doesnt 
receive documents 
automatically.Make sure that the reception mode is set to FAX. If 
you subscribe to a distinctive ring service, make 
sure that the Distinctive Ring function is set to the 
correct ring pattern. If you do not subscribe to a 
distinctive ring service, make sure that Distinctive 
Ring is set to OFF SETTING. (See Distinctive Ring 
on page 97.)
The printing paper comes 
out blank when you...

Problems and Solutions
111
10. Trouble-
shooting
The quality of copies is 
poor and/or dark vertical 
lines appear.Any dirt or material on the scanning glass will 
cause spots to appear on copies and transmitted 
faxes. Clean the scanning glass as explained on 
page 104.
Reception/copying is 
interrupted.If reception or copying takes place continuously for 
a long time, the print head may overheat. Turn off 
the power and let it cool down. If overheating 
frequently occurs, try changing the print...

Problems and Solutions
112
Cordless handset problems
Problem Solution
The cordless handset 
does not operate and 
nothing appears in the 
display.Make sure the battery is properly connected inside 
the cordless handset (see page 18).
The battery may be low. Place the cordless 
handset in the charger and let it charge.
Calls cannot be made or 
received on the cordless 
handset.Make sure the fax machine is plugged into a power 
outlet and has power.
Make sure the telephone line is properly connected...

Problems and Solutions
113
10. Trouble-
shooting
The battery does not 
charge.Make sure the cordless handset is placed in the 
charger with the dial pad facing forward.
Make sure the AC adapter is connected correctly to 
the charger and the power outlet (see page 17).
Wipe the charger contacts with a cotton swab.
Make sure the battery is properly connected inside 
the cordless handset (see page 18).
The battery may need replacement (see page 106).
You hear noise or 
interference during a call.Make...

Messages and Signals
114
Messages and Signals
Display messages (fax machine)
Note: If you have turned on the Caller ID function, see page 92 for display 
messages related to Caller ID.
ADD PAPER & /
PRESS START KEY
(alternating messages)Check the printing paper. If the tray is empty, add 
paper and then press the START/MEMORY key. If 
there is paper in the tray, make sure it is inserted 
correctly (take out the stack, align the edges evenly, 
and then reinsert it in the tray) and then press the...

Messages and Signals
115
10. Trouble-
shooting
FAX RX IN MEMORY A fax has been received in memory because the 
imaging film needs replacement, you have run out of 
printing paper, or the paper is jammed. The fax will 
print out automatically when the problem is fixed.
FUNCTION MODE The FUNCTION key has been pressed.
INTERCOM A cordless handset is paging the fax machine (lift the 
handset to talk), or the fax machine is paging a 
cordless handset. The name and number of the 
cordless handset appear...

Messages and Signals
116
OVER HEAT The print head has overheated. Operation can be 
continued after it cools. If overheating frequently 
occurs, try changing the print contrast setting to 
LIGHT (see page 25).
PRINT HEAD FAIL/
YOU NEED SERVICE
(alternating messages)The print head has failed and requires service.
READY TO SEND A document has been loaded and the fax machine is 
waiting for you to begin faxing or copying.
RECALLING This appears if you attempt to send a fax by 
automatic dialing and the line...

Messages and Signals
117
10. Trouble-
shooting
Display messages (cordless handset)
BUSY The system is busy, or the fax machine or other 
cordless handset that you attempted to page is busy 
and cannot respond.
CALL TRANSFER A call is being transferred.
CHARGING The cordless handset is in the charger and the 
battery is charging.
FAX BUSY The fax machine is in use. Wait until the fax machine 
is no longer being used to use the cordless handset.
HOLD A call has been placed on hold by pressing the HOLD...

Messages and Signals
118
OUT OF RANGE The cordless handset is outside of the talking range 
of the fax machine. When talking on the cordless 
handset, the handset will beep and you may hear 
interference. Move closer to the fax machine.
PLEASE REGISTER This appears in the display of an accessory cordless 
handset the first time it is charged. The handset must 
be registered in order to use it (see the manual for the 
accessory cordless handset).
REMOTE MODE The REMOTE/FLASH key has been pressed. 
TA L K...