Sharp MX M260 User Manual

							109
SYSTEM SETTINGS (ADMINISTRATOR)
6
CHANGE ADMINISTRATOR 
PASSWORD
This program is used to change the administrator 
password that must be entered to configure the 
administrator settings. When the machine is first used, 
the administrator of the machine should change the 
administrator password that was set at the factory to 
the desired 5-digit code. (A number that has been 
programmed as an account number cannot be used.) 
Only one administrator password can be programmed.
See page 154 for default administrator password.
PRODUCT KEY
(When the PRINTER 
EXPANSION KIT  is installed)
Use these programs to enter the product keys for the 
following options.
PS3 EXPANSION KIT
(When the PRINTER EXPANSION KIT  is 
installed)
This program is used to enter the product key that 
enables the machine to be used as a PostScript 
printer. Ask your dealer for the product key.
NETWORK SCANNER EXPANSION KIT
(When the PRINTER EXPANSION KIT and 
EXPANSION MEMORY are installed)
This program is used to enter the product key for the 
network scanner function. Ask your dealer for the 
product key.
E-MAIL ALERT AND STATUS
(When the PRINTER EXPANSION KIT is 
installed)
This program is used to enter the product key for 
E-MAIL ALERT AND STATUS, which enables 
customer product support via a network system. Ask 
your dealer for the product key.
APPLICATION INTEGRATION MODULE
(When the PRINTER EXPANSION KIT and 
EXPANSION MEMORY are installed)
This setting is used to enter the product key that allows
use of the metadata send function.
Ask your dealer for the product key.
SERIAL NUMBER
Use this program to display the serial number of the 
machine. The serial number is required when 
obtaining product keys for PS3 EXPANSION KIT, 
NETWORK SCANNER EXPANSION KIT, 
APPLICATION INTEGRATION MODULE and the 
E-MAIL ALERT AND STATUS.
SYSTEM SETTINGSPRODUCT KEY
PS3 EXPANSION KIT
E-MAIL ALERT AND STATUSAPPLICATION INTEGRATION MODULE
NETWORK SCANNER EXPANSION KIT
SERIAL NUMBER
OK
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							110
PROGRAMS FOR COPY MODE
This chapter explains the administrator settings that are used for copy mode.
COPY SETTINGS
COPY SETTINGS consists of the following 
programs:
●INITIAL STATUS SETTINGS
●ROTATION COPY SETTING
●EXPOSURE ADJUSTMENT
●AUTO PAPER SELECTION SETTING
●SETTING A MAXIMUM NUMBER OF COPIES
●SORT AUTO SELECT
●DISABLING DELETION OF JOB PROGRAMS
●CARD SHOT SETTINGS
INITIAL STATUS SETTINGS
The copy settings revert to the default settings when 
the power switch is turned on, when the [CLEAR ALL] 
key ( ) is pressed, or when the auto clear time 
elapses. This program is used to change the default 
settings, or return changed default settings to the initial 
factory default settings.
Defaults for the following copy settings can be 
changed:
 Paper tray  Exposure mode
 Copy ratio  Duplex function
 Post-processing functions* (non-sort, sort, staple 
sort, and group)
*Settings for the post-processing functions vary 
depending on whether or not a FINISHER is 
installed.
ROTATION COPY SETTING
When this program is enabled, the original image is 
automatically rotated 90 degrees in the event that the 
original and the paper are in different orientations. 
(Rotation can only take place when auto paper 
selection and automatic ratio selection are used.)
This program is initially enabled (factory default 
setting).
EXPOSURE ADJUSTMENT
This program is used to adjust the exposure level 
when Auto is used for the copy exposure.
The auto exposure level can be set separately for the 
document glass and RSPF.
[1] is the lightest level and [5] is the darkest level.
The factory default settings are as follows:
 Document glass: 3
 Document feeder: 3
AUTO PAPER SELECTION SETTING
This program is used to select the paper type* that is 
used when the automatic paper selection function 
operates. PLAIN PAPER or PLAIN AND RECYCLE 
PAPER can be selected. Auto paper selection can 
also be disabled with this program.
The factory default setting is PLAIN PAPER.
* The paper type set for each tray in the tray settings of 
the system settings (general). (See 5. SYSTEM 
SETTINGS (GENERAL).)
SETTING A MAXIMUM NUMBER OF 
COPIES
This program is used to set the maximum number of 
copies that are allowed per original.
Any number from 1 to 999 can be set for the 
maximum.
The factory default setting is 999.
SORT AUTO SELECT
(When an RSPF is enabled)
This program can be used to disable automatic 
selection of the sort function.
This program is initially enabled (factory default 
setting).
DISABLING DELETION OF JOB 
PROGRAMS
This program is used to prevent copy settings stored in 
job programs from being changed or deleted.
This program is initially disabled (factory default 
setting).
CARD SHOT SETTINGS
This program is used to set the initial original card size 
for the card shot function. Entry of the X dimension 
(width) is initially selected. Touch the keys to enter the 
Y dimension (length) in the same way. To have FIT 
TO PAGE be initially selected when the card shot 
screen is opened, touch the [FIT TO PAGE] key.
If this program is used to change the default 
setting for the duplex function to other than 
one-sided one-sided and the RSPF 
fails or is disabled, the setting will revert to 
one-sided one-sided.
* DISABLING OF DOCUMENT FEEDER (p.107)
DISABLING OF DUPLEX (p.107)
SYSTEM SETTINGSCOPY FUNCTION SETTINGS
ROTATION COPY SETTING
INITIAL STATUS SETTINGS
EXPOSURE ADJUSTMENT
OK
1/3
AE:3
AE:3
Note
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							111
6
PROGRAMS FOR PRINT MODE
This chapter explains administrator settings that are used for the printer function. These programs can only be 
configured on models that have the printer function.
PRINT SETTINGS
DEFAULT SETTINGS
These programs allow you to change certain default 
settings for the printer function.
The DEFAULT SETTINGS consist of the following 
programs:
●PROHIBIT NOTICE PAGE PRINTING
●PRINT DENSITY LEVEL
●PROHIBIT TEST PAGE PRINTING
●ROTATED PRINT
●FORCED OUTPUT OF PRINT
●EXCLUDE BYPASS-TRAY FROM ATS
●DISABLE DEFAULT SETTING CHANGES
PROHIBIT NOTICE PAGE PRINTING
This program is used to prohibit the printing of notice 
pages. For an explanation of notice pages, see If a 
Notice Page is printed in the online manual for printer.
This program is initially disabled (factory default 
setting).
PRINT DENSITY LEVEL
The print density can be set to one of five different 
levels. [1] is the lightest level and [5] is the darkest 
level.
The factory default setting is 3.
PROHIBIT TEST PAGE PRINTING
(When the PRINTER EXPANSION KIT is installed)
This program is used to prohibit the printing of test 
pages.
When the program is enabled, a test page cannot be 
printed from the system settings (general). 
This program is initially disabled (factory default 
setting).
ROTATED PRINT
This program is used to enable or disable rotation of 
the print image when an A4R, B5R, or 8-1/2 x 11R 
(Letter R) document is being printed but there is no 
paper loaded in that orientation.
This program is initially enabled (factory default 
setting).
FORCED OUTPUT OF PRINT
This program is used to enable or disable automatic 
printing on a different size of paper when no paper 
trays have the selected size of paper.
This program is initially disabled (factory default 
setting).
EXCLUDE BYPASS-TRAY FROM ATS
This program is used to exclude paper in the bypass 
tray when automatic paper selection is used. 
This program is initially enabled (factory default 
setting).
DISABLE DEFAULT SETTING 
CHANGES
(When the PRINTER EXPANSION KIT is installed)
This program is used to prevent the configuration 
setting defaults from being changed.
This program is initially disabled (factory default 
setting).
SYSTEM SETTINGSPRINT SETTINGS
DEFAULT SETTINGS
NETWORK SETTINGS
INTERFACE SETTINGS
INITIALIZE AND/OR STORE
SETTINGS
OK
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							112
SYSTEM SETTINGS (ADMINISTRATOR)
INTERFACE SETTINGS
The INTERFACE SETTINGS are used to monitor 
and set limits for the data that is sent to the machine’s 
USB port or network port. The settings consist of the 
following programs:
●HEXADECIMAL DUMP MODE
●I/O TIMEOUT
●USB PORT EMULATION SWITCHING
●NETWORK PORT EMULATION SWITCHING
●PORT SWITCHING METHOD
●ENABLE USB PORT
●ENABLE NETWORK PORT
HEXADECIMAL DUMP MODE
(When the PRINTER EXPANSION KIT is installed)
This program is used to print out the print data from the 
computer in hexadecimal and in the corresponding text 
characters (based on ASCII code). This allows you to 
check whether or not print data is being correctly sent 
from the computer.
This program is initially disabled (factory default 
setting).
Example of output in hexadecimal dump mode (A4 
portrait)
I/O TIMEOUT
This program is used to set the amount of time until I/O 
timeout when waiting for print data.
In the event that the set amount of time elapses 
without the port receiving any print data, the I/O 
timeout function temporarily breaks the port 
connection and intiates automatic port selection or 
makes the port begin waiting for the next set of print 
data.
The factory default settings are as follows:
 180 (sec.)
 When the PRINTER EXPANSION KIT is installed: 
60 (sec.)
USB PORT EMULATION SWITCHING
(When the PRINTER EXPANSION KIT is installed)
This program is used to set the printer language when 
the machine is connected using the USB port. 
The factory default setting is PCL*.
* When the PS3 expansion kit is installed, the setting is 
AUTO.
Unless printing errors occur frequently, it is 
recommended that the setting be kept at AUTO.
NETWORK PORT EMULATION 
SWITCHING
(When the PRINTER EXPANSION KIT is installed)
This program is used to set the printer language when 
the machine is connected using the USB port. The 
selections are the same as for USB PORT 
EMULATION SWITCHING. 
The factory default setting is AUTO.
Unless printing errors occur frequently, it is 
recommended that the setting be kept at AUTO.
SelectionsDescription
AUTO The printer language is 
automatically changed to match 
the data received from the 
computer.
Po st S c r ip t
(When the PS3 
EXPANSION 
KIT is installed)The data received from the 
computer is printed using 
PostScr ip t.
PCL The data received from the 
computer is printed using PCL.
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							113
SYSTEM SETTINGS (ADMINISTRATOR)
6
PORT SWITCHING METHOD
(When the PRINTER EXPANSION KIT is installed)
This program is used to set the method for switching 
printer ports.
The machine can use the following three printer ports:

 Network port
The factory default setting is SWITCH AT END OF 
JOB.
ENABLE USB PORT
(When the PRINTER EXPANSION KIT is installed)
This program is used to enable or disable printing via 
the USB port.
This program is initially enabled (factory default 
setting).
ENABLE NETWORK PORT
(When the PRINTER EXPANSION KIT is installed)
This program is used to enable or disable printing via 
the network port.
This program is initially enabled (factory default 
setting).
NETWORK SETTINGS
(When the PRINTER EXPANSION KIT is installed)
The NETWORK SETTINGS are used when the 
machine is used as a network printer. The NETWORK 
SETTINGS consist of the following programs:
●IP ADDRESS SETTING
●ENABLE TCP/IP
●ENABLE NetWare
●ENABLE EtherTalk
●ENABLE NetBEUI
●RESET THE NIC
IP ADDRESS SETTING
This program is used to set the IP address (IP 
address, Subnet Mask, and Gateway) of the machine 
when TCP/IP protocol is used on the network.
When DHCP is selected, the machine will obtain an IP 
address automatically. This is the factory default setting.
When the machine is used on a TCP/IP network, be 
sure to enable the ENABLE TCP/IP program.
ENABLE TCP/IP
This program must be enabled to use the machine on 
a TCP/IP network. IP ADDRESS SETTING must 
also be configured.
This program is initially enabled (factory default setting).
ENABLE NetWare
This program must be enabled to use the machine on 
a network that uses NetWare protocol.
This program is initially enabled (factory default setting).
SelectionsDescription
SWITCH AT 
END OF JOBAutomatic printer por t selection 
at the end of each print job.
SWITCH AFTER 
I/O TIMEOUTAutomatic printer port selection if 
the time set in I/O TIMEOUT 
elapses.
Consult your network administrator 
before configuring the NETWORK 
SETTINGS.
 After changing the settings, you must turn 
off the machine’s power switch, wait 
briefly, and then turn the switch back on in 
order to make the changes take effect.
 Some programs in the following are 
marked by *1. This indicates that a 
message will appear at the end of the 
setting procedure asking you to confirm 
execution of the new setting. If needed, 
you can cancel the new setting by 
touching the [NO] key.
When DHCP is used, the IP address 
assigned to the machine may 
automatically be changed on 
occasion. If this happens, printing 
will not be possible.
This setting is only effective in a  network 
environment that uses Ipv4 TCP/IP protocol. 
To set an IP address on a Ipv6 TCP/IP 
network, use the Web pages. In an IPv6 
environment, the machine can use LPD or 
IPP protocol.
Caution
Note
Caution
Note
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							114
SYSTEM SETTINGS (ADMINISTRATOR)
ENABLE EtherTalk
This program must be enabled to use the machine on 
a network that uses EtherTalk protocol.
This program is initially enabled (factory default setting).
ENABLE NetBEUI
This program must be enabled to use the machine on 
a network that uses NetBEUI protocol.
This program is initially enabled (factory default 
setting).
RESET THE NIC 
This program is used to restore all network settings to 
the factory default settings.
INITIALISE AND/OR STORE SETTINGS
(When the PRINTER EXPANSION KIT is installed)
These programs are used to return the configuration 
settings (See the online manual for network printer) 
and the PRINT SETTINGS (p.111) to the factory 
default settings. The programs are also used to store 
the current settings and to restore stored settings.
INITIALISE AND/OR STORE SETTINGS consists of 
the following programs:
●RESTORE FACTORY DEFAULTS
●STORE CURRENT CONFIGURATION
●RESTORE CONFIGURATION
RESTORE FACTORY DEFAULTS 
This program is used to return the configuration 
settings (see the online manual for network printer) 
and the PRINT SETTINGS (p.111) to the factory 
default settings. If you need a record of the current 
settings before restoring the factory defaults, use 
Data list print in the system settings (general) to print 
a list of the current settings. (See 5. SYSTEM 
SETTINGS (GENERAL).)
STORE CURRENT CONFIGURATION 
This program is used to store the current configuration 
settings (see online manual for network printer) and 
PRINT SETTINGS (p.111). The stored settings will 
not be erased even if the power is turned off. To 
restore the stored settings, use the RESTORE 
CONFIGURATION program.
RESTORE CONFIGURATION 
This program is used to restore settings that were 
stored using the STORE CURRENT 
CONFIGURATION program.
The current settings will change to the restored 
settings.
*1
If any of the NETWORK SETTINGS 
(p.113) were changed before execution of 
this program, you must turn off the 
machine’s power switch, wait briefly, and 
then turn the switch back on in order to 
make the settings take effect.
*1
*1
*1
Note
Some programs in the following are marked by *1. This indicates that a message will appear at the end of the 
setting procedure asking you to confirm execution of the new setting. If needed, you can cancel the new setting 
by touching the [NO] key.Note
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							115
6
PROGRAMS FOR NETWORK 
SCANNER MODE
This chapter explains administrator settings that are used for the network scanner function. These programs can 
only be configured on models that have the network scanner function. 
SCANNER SETTINGS
The SCANNER SETTINGS consist of the following 
programs:
●INITIAL FILE FORMAT SETTING
●INITIAL QUALITY SETTING
●INITIAL RESOLUTION SETTING
●DEFAULT DISPLAY SETTINGS
●THE NUMBER OF DIRECT ADDRESS / SENDER 
KEYS DISPLAYED SETTING
INITIAL FILE FORMAT SETTING
Use this program to change the default file format (file 
type, compression mode, and number of pages per 
file) that is used when sending an image by Scan to 
E-mail, Scan to Desktop, or Scan to FTP. 
The factory default settings are as follows:
 File type: TIFF
 Compression mode: G4
 Number of pages per file: All
INITIAL QUALITY SETTING
This program is used to set the default original type 
and exposure level for network scanner mode.
For information on these settings, see 4. NETWORK 
SCANNER FUNCTION.
The factory default settings are as follows:
 Original image type: Text/Photo
 Exposure: Auto
INITIAL RESOLUTION SETTING
This program is used to set the default resolution for 
network scanner mode.
The factory default setting is 300 (dpi).
DEFAULT DISPLAY SETTINGS
Use this program to select the initial screen that 
appears when the [SCAN] key is pressed to switch to 
network scanner mode, or when the [CLEAR ALL] key 
( ) is pressed in scanner mode.
Three selections are available for the initial screen:
 CONDITION SETTINGS
 ADDRESS BOOK (ABC)
 ADDRESS BOOK (GROUP)
The factory default setting is CONDITION SETTINGS.
THE NUMBER OF DIRECT ADDRESS / 
SENDER KEYS DISPLAYED SETTING
This program is used to select the number of 
one-touch keys that are displayed in the address book 
screen and sender selection screen. Selections are 
[6], [8], and [12].
The factory default setting is 8 (keys).SYSTEM SETTINGSSCANNER SETTINGS
INITIAL FILE FORMAT SETTING
INITIAL QUALITY SETTING
INITIAL RESOLUTION SETTING
OK
1/2
Each displayed one-touch key name can be 
up to 18 characters long when the number 
of displayed one-touch keys is 6 or 8. Each 
name can only be 10 characters long when 
the number of displayed one-touch keys is 
12.Note
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							116
7
Chapter 7
TROUBLESHOOTING AND MAINTENANCE
This chapter describes troubleshooting and maintenance such as misfeed removal, replacing the toner cartridge and 
cleaning the machine.
DISPLAY MESSAGES.................................................................................................................. 117
TROUBLESHOOTING .................................................................................................................. 119
MISFEED REMOVAL.................................................................................................................... 127
REPLACING THE TONER CARTRIDGE ..................................................................................... 134
STAPLE CARTRIDGE REPLACEMENT...................................................................................... 135
CHECKING THE TONER QUANTITY AND TOTAL COUNT....................................................... 137
CLEANING THE MACHINE .......................................................................................................... 137
DOCUMENT GLASS AND DOCUMENT COVER/RSPF ........................................................................................... 137
THE BYPASS TRAY PAPER FEED ROLLER ............................................................................................................. 138
Tr o u b l ePage
Problems related to machine operation
119 The machine does not operate.
The power is on but copying is not possible.
Two-sided copying is not possible.
Wrong paper size is displayed for paper in the bypass tray.
A copy job stops before it is finished.
The contrast of the touch panel is too high or too low.
Image cannot be rotated.
Original size is not selected automatically, or copying does not take place on paper that matches the original size.
120 Paper size for a paper tray cannot be set.
Order of copies is incorrect.
The job is cancelled after the originals were being scanned.
Not all pages are copied.
The RSPF cannot be used.
Lighting fixture flickers.
Paper feeding problems
121 When using paper fed from the bypass tray, the copied image is skewed.
Paper from the bypass tray misfeeds.
Paper misfeeds.
Output does not collect neatly in the output tray of the finisher.
Stapled output does not collect neatly.
Image quality problems
122 Copies are too dark or too light.
Text is not clear in a copy.
Part of the copied image is cut off.
Blank copies.
Paper is wrinkled or the copied image comes off when the paper surface is rubbed.
Copies are smudged or dirty.
White or black lines appear copies.
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							117
5
DISPLAY MESSAGES
If one of the following messages appears in the display, take prompt action as instructed by the message.
MessageCause and solutionPag e
ENTER YOUR ACCOUNT 
NUMBER.Auditing mode is enabled. Enter your account number.
58
A MISFEED HAS OCCURRED. Remove the misfeed as explained in MISFEED REMOVAL. 127
2-SIDED COPIES CANNOT BE 
MADE ON THIS PAPER TYPE.
This appears when you attempt to make two-sided copies on special 
paper that cannot be used for two-sided copying. Cancel two-sided 
copying or change the paper.
16, 28
REMOVE PAPER FROM THE 
TRAY.The indicated output tray is full. Remove the output from the tray. 
( indicates the tray that is full.)-
CLOSE THE  COVER.The indicated cover is open. Close the cover. ( indicates the 
cover that is open.)-
PLEASE EXTEND BYPASS-TRAY.When copying from the bypass tray, be sure to pull out the bypass 
tray extension.19
COVER SHEETS MUST BE THE 
SAME SIZE AS  THE COPY 
PAPER USED.When adding a cover, load paper in the bypass tray that is the 
same size as the paper in the tray selected for copying. 48
READY TO COPY.
(PREPARE A NEW TONER.)The toner cartridge must be prepared.
134
TONER SUPPLY IS LOW. The toner cartridge must be replaced soon. 134
CHANGE THE TONER CARTRIDGE.The toner cartridge is out of toner. Replace the toner cartridge. 134
CHECK THE TONER CARTRIDGE.Make sure that the toner cartridge is installed correctly. 134
THE DOCUMENT FEEDER IS 
DISABLED.The RSPF has been disabled in the administrator settings. Use 
the document glass.23
SELECTED PAPER TRAY IS 
PROHIBITED. PLEASE SELECT 
ANOTHER PAPER TRAY.This appears when a tray is selected that has been prohibited in 
TRAY SETTINGS in the system settings. 55
PLEASE CHECK THE PAPER 
SIZE OF TRAY .The trays paper size setting is different from the actual paper size. 
Load the correct size of paper. The tray is indicated in .16
ADD STAPLES. The finisher is out of staples. Replace the staple cartridge as 
explained in  STAPLE CARTRIDGE REPLACEMENT.78
PLEASE REMOVE PAPER FROM 
THE STAPLER COMPILER.Paper remains in the stapler compiler. Remove the paper.
133
MEMORY IS FULL. PRESS [START] 
TO BEGIN COPYING OR [CA] TO 
CANCEL.The memory becomes full while scanning originals.  Press the 
[START] key ( ) to copy only the originals that have been 
scanned, or press the [CLEAR ALL] key ( ) to cancel the job.-
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							118
TROUBLESHOOTING AND MAINTENANCE
SELECTED PAPER TRAY IS OUT 
OF SERVICE.Contact your authorised service representative.
-
CHECK STAPLER POSITION OR 
STAPLE JAM.Staples are jammed in the finisher or the staple case is not 
attached correctly.  Check the staple case. If the message still 
appears after removing the jammed staples, disable the stapler 
using  DISABLING OF STAPLER in the administrator settings 
(See 6. SYSTEM SETTINGS (ADMINISTRATOR).), and contact 
your authorised service representative.136
(CALL FOR SERVICE SOON.) It will soon be time for regular maintenance. Contact your 
authorised service representative.-
(MAINTENANCE REQUIRED.) It is time for regular maintenance. Contact your authorised service 
representative.-
CALL FOR SERVICE. 
CODE:Turn off the power and then turn it back on. If this does not clear 
the message, write down the 2-digit main code and 2-digit 
sub-code and promptly contact your authorised service 
representative.-
PLEASE CHECK THE ORIGINAL 
SIZE. JOB IS CANCELLED.The original in the RSPF is longer than the size that was detected. 
Reinsert the original, make sure that the size indicated in the 
touch panel is the same as the actual size, and begin copying. You 
can also select mixed feeding to copy onto paper that matches 
each original size after all originals have been scanned. -
MessageCause and solutionPag e
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