Sharp Mx 4100n Owners Manual
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Page 801
8-18 TROUBLESHOOTING Contents PROBLEMS RELATED TO COPY RESULTS ProblemPoint to checkSolution The image is too light or too dark.Is the image too light or too dark? Select an appropriate exposure mode for the original being copied and adjust the exposure level manually. Has an appropriate exposure mode for the original type been selected?Select one of the following modes depending on the original type. Text Use this mode for regular text documents. Text/Prtd.Photo This mode provides the best balance...
Page 802
8-19 TROUBLESHOOTING Contents PROBLEMS RELATED TO PRINTING OPERATION PRINTING PROBLEMS RELATED TO PRINTING OPERATION Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19 Color printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21 Two-sided printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 803
8-20 TROUBLESHOOTING Contents Printing does not take place.Is the IP address selected correctly? (Windows)If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. Print the All Custom Setting List in the system settings and check the IP address of the machine. If the IP address has changed, change the port setting in the printer driver. ➞System Settings > List Print (User) > All Custom...
Page 804
8-21 TROUBLESHOOTING Contents Printing does not take place.Was a Notice Page printed? A Notice Page will be printed to indicate the cause of the problem if a print job cannot be performed as specified and the cause is not shown in the display. Read the printed page and take appropriate action. For example, a notice page will be printed in the following situations. The print job is too large to fit in memory. A function that has been prohibited by the administrator is specified. By factory...
Page 805
8-22 TROUBLESHOOTING Contents PROBLEMS RELATED TO PRINT RESULTS A tray, finisher, or other peripheral device installed on the machine cannot be used.Have the peripheral devices that are installed on the machine been configured in the printer driver? Open the printer properti es and click the [Auto Configuration] button on the [Configuration] tab. (Windows) If auto configuration cannot be executed, see the Software Setup Guide. ProblemPoint to checkSolution The image is grainy. Are the printer...
Page 806
8-23 TROUBLESHOOTING Contents Part of the image is cut off.Does the paper size specified by the job match the size of paper loaded in the tray?Make sure that the paper size setting matches the size of paper loaded in the tray. The paper size setting is selected as follows: Windows: On the [Paper] tab of the printer driver. If [Fit to Paper Size] is selected, check the loaded paper and the paper size setting. Macintosh: In the [Page Setup] menu. Is the print orientation setting (portrait or...
Page 807
8-24 TROUBLESHOOTING Contents Many nonsense characters are printed.Is your computer or the machine in an unstable state?If little free space remains in the memory or hard drive of your computer, or many jobs have been spooled on the machine and it has little free memory remaining, printed text may turn into nonsense characters. In this situation, cancel printing, restart your computer and the machine, and try printing again. To cancel printing Windows: Double-click the printer icon that appears at...
Page 808
8-25 TROUBLESHOOTING Contents FACSIMILE PROBLEMS RELATED TO TRANSMISSION Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-26 The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27 The transmitted fax is reduced by the receiving fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27 Transmission does not begin at the...
Page 809
8-26 TROUBLESHOOTING Contents PROBLEMS RELATED TO TRANSMISSION ProblemPoint to checkSolution Transmission does not take place.Is the telephone line connected securely?Check the telephone line jack, the wall jack, and any extension adapters to make sure that all connections are secure. ☞SIDE AND BACK (page 1-7) Is the correct dial mode set for your line?Ask your administrator to verify that Dial Mode Setting is set correctly for the line you are using. ➞System Settings (Administrator) > Image Send...
Page 810
8-27 TROUBLESHOOTING Contents Transmission does not take place.Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful?Perform the transmission again. If the transmission is still not successful after recalling is performed as set in Recall in Case of Line Busy or Recall in Case of Communication Error, the transmission failure will be indicated in the job status screen and the transaction report. ➞System Settings (Administrator) > Image...