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Sharp Mx 4100n Owners Manual

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Page 801

8-18
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO COPY RESULTS
ProblemPoint to checkSolution
The image is too light 
or too dark.Is the image too light or too dark? Select an appropriate exposure mode for the original 
being copied and adjust the exposure level manually.
Has an appropriate exposure mode for 
the original type been selected?Select one of the following modes depending on the 
original type.
Text
Use this mode for regular text documents.
Text/Prtd.Photo
This mode provides the best balance...

Page 802

8-19
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PRINTING OPERATION
PRINTING
PROBLEMS RELATED TO PRINTING OPERATION
 Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
 Color printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21
 Two-sided printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 803

8-20
TROUBLESHOOTING
Contents
Printing does not take 
place.Is the IP address selected correctly?
(Windows)If the machine does not have a permanent IP address 
(the machine receives an IP address from a DHCP 
server), printing will not be possible if the IP address 
changes. Print the All Custom Setting List in the 
system settings and check the IP address of the 
machine. If the IP address has changed, change the 
port setting in the printer driver. 
➞System Settings > List Print (User) > All Custom...

Page 804

8-21
TROUBLESHOOTING
Contents
Printing does not take 
place.Was  a  Notice Page  printed? A Notice Page will be printed to indicate the cause of the 
problem if a print job cannot be performed as specified 
and the cause is not shown in the display. Read the 
printed page and take appropriate action.
For example, a notice page will be printed in the 
following situations.
 The print job is too large to fit in memory.
 A function that has been prohibited by the 
administrator is specified.
By factory...

Page 805

8-22
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PRINT RESULTS
A tray, finisher, or 
other peripheral 
device installed on the 
machine cannot be 
used.Have the peripheral devices that are 
installed on the machine been 
configured in the printer driver?
Open the printer properti
es and click the [Auto 
Configuration] button on  the [Configuration] tab. 
(Windows)
If auto configuration cannot be executed, see the 
Software Setup Guide.
ProblemPoint to checkSolution
The image is grainy. Are the printer...

Page 806

8-23
TROUBLESHOOTING
Contents
Part of the image is 
cut off.Does the paper size specified by the job 
match the size of paper loaded in the 
tray?Make sure that the paper size setting matches the size 
of paper loaded in the tray.
The paper size setting is selected as follows:
Windows:
On the [Paper] tab of the printer driver.
If [Fit to Paper Size] is selected, check the loaded 
paper and the paper size setting.
Macintosh:
In the [Page Setup] menu.
Is the print orientation setting (portrait or...

Page 807

8-24
TROUBLESHOOTING
Contents
Many nonsense 
characters are printed.Is your computer or the machine in an 
unstable state?If little free space remains in the memory or hard drive of 
your computer, or many jobs have been spooled on the 
machine and it has little free memory remaining, printed 
text may turn into nonsense characters. In this situation, 
cancel printing, restart your computer and the machine, 
and try printing again.
To cancel printing
Windows:
Double-click the printer icon that appears at...

Page 808

8-25
TROUBLESHOOTING
Contents
FACSIMILE
PROBLEMS RELATED TO TRANSMISSION
 Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-26
 The transmitted fax prints out blank at the receiving side.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27
 The transmitted fax is reduced by the receiving fax machine.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27
 Transmission does not begin at the...

Page 809

8-26
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO TRANSMISSION
 
ProblemPoint to checkSolution
Transmission does 
not take place.Is the telephone line connected 
securely?Check the telephone line jack, the wall jack, and any 
extension adapters to make sure that all connections 
are secure.
☞SIDE AND BACK (page 1-7)
Is the correct dial mode set for your 
line?Ask your administrator to verify that Dial Mode Setting 
is set correctly for the line you are using.
➞System Settings (Administrator) > Image Send...

Page 810

8-27
TROUBLESHOOTING
Contents
Transmission does 
not take place.Does the job status screen (completed 
jobs) or a transaction report indicate that 
the transmission was not successful?Perform the transmission again.
If the transmission is still not successful after recalling is 
performed as set in Recall in Case of Line Busy or 
Recall in Case of Communication Error, the 
transmission failure will be indicated in the job status 
screen and the transaction report.
➞System Settings (Administrator) > Image...
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