Sharp Mx 4100n Owners Manual

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PROBLEMS RELATED TO FILE MANAGEMENT
A job cannot be stored 
in a custom folder.Do custom folders appear in Folder 
Information?
(When printing)Click the [Get Folder Name] button in the document 
filing save screen of the printer driver to call up the 
custom folders that have been created on the machine.
Does the custom folder have a 
password?Enter the password configured in the machine in the 
document filing save screen.
ProblemPoint to checkSolution
A stored file has...

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GENERAL PROBLEMS
PROBLEMS RELATED TO MACHINE OPERATION
 Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..8-40
 The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
 Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
 The original...

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PROBLEMS RELATED TO MACHINE OPERATION
ProblemPoint to checkSolution
Specified machine 
functions cannot be 
used.Have functions been disabled by the 
administrator?Some functions may have been disabled in the system 
settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that 
you can use and page counts may be restricted in your 
user settings. Check with your administrator.
The operation panel 
cannot be used.Is the main...

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The operation panel 
cannot be used.Does the message Call for service. 
Code:xx-xx*. appear in the touch 
panel?
*Letters and numbers appear in xx-xx.Make sure that the LINE indicator is not lit and that the 
DATA indicator is not blinking or lit and then switch off 
the [POWER] key ( ) and the main power switch. 
Wait at least 10 seconds and then switch the main 
power switch and the [POWER] key ( ) back on in 
that order.
If the message still appears after switching the...

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PROBLEMS RELATED TO PAPER FEEDING AND 
OUTPUT
ProblemPoint to checkSolution
 The original misfeeds 
(automatic document 
feeder).Is too much paper loaded in document 
feeder tray?Make sure that the stack of paper in the tray is not 
higher than the indicator line.
Is the original a long original? When using the automatic document feeder to scan a 
long original, set the scan size to [Long Size]. (Note that 
long originals cannot be copied using the copy function.)
Is the...

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PROBLEMS RELATED TO QUALITY / PRINT RESULTS
The paper misfeeds.Is 5-1/2 x 8-1/2 (A5) size paper 
loaded?Load 5-1/2 x 8-1/2 (A5) size paper in tray 1 (the first 
tray), in tray 2 (the second tray), or in the bypass tray.
When loading 5-1/2 x 8-1/2 (A5) size paper, place the 
paper in the horizontal (5-1/2 x 8-1/2R (A5R)) 
orientation.
Has the correct paper size been set? If you are using a special size, be sure to specify the 
paper size.
If the size of paper loaded in a tray...

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Smudges appear on 
printed output.Are you using paper that is not within 
the specifications?Use SHARP-recommended paper. Using paper that is 
for other models or special paper that is not supported 
may result in misfeeds, creases, or smudges.
☞SUPPLIES in the Safety Guide
Are you printing on pre-punched paper? If the printed image overlaps the punch holes, smudges 
may appear on the reverse side of the paper following 
one-sided printing, or on both sides following...

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PROBLEMS RELATED TO PERIPHERAL DEVICES
Printing takes place 
on the wrong side of 
the paper.Is the paper loaded with the print side 
facing in the correct direction? Trays 1 to 4:
Load the paper with the front side facing up*.
 Bypass tray and tray 5:
Load the paper with the front side facing down*.
* When the paper type is Pre-Printed or Letter Head, 
load the paper in the opposite way. (Except when 
Disabling of Duplex is enabled in the system settings 
(administrator)....

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Stapling does not take 
place (including 
pamphlet stapling).Does a message appear instructing you 
to add staples?Replace the staple cartridge. Do not forget to replace 
the staple case.
☞REMOVING STAPLE JAMS (page 8-8)
Is a different width of paper mixed in? Stapling is not possible when paper of different widths 
are mixed together. To perform mixed size stapling, use 
paper of the same width and select the [Same Width] 
setting. When copying, select [Same Width] from...

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OTHER PROBLEMS
Punching does not 
take place.Have functions been disabled by the 
administrator?Some functions may have been disabled in the system 
settings (administrator). Check with your administrator.
The stapling position 
or punch position is 
not correct.Is the stapling position set correctly? Check the stapling position setting.
☞2. COPIER OUTPUT (page 2-33)
Are the punching positions set 
correctly?Check the punch position settings.
☞2. COPIER OUTPUT (page 2-33)...