Home > Sharp > Printer > Sharp Mx 2300n Service Manual

Sharp Mx 2300n Service Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Sharp Mx 2300n Service Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 615 Sharp manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 428
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 12
     
    E7-50 Engine connection trouble
     
    E7-55 PWB information sum error (Engine
    detection)
     
    E7-60 Controller connection trouble (Engine
    detection)
     
    E7-61 Controller connection trouble 
    (Engine)
     
    E7-62 Controller connection trouble 
    (Scanner)
     
    E7-65 PWB information sum error (Control-
    ler detection)
     
    E7-70 Scanner connection trouble
     
    E7-75 PWB information sum error (Scanner
    detection)
     
    E7-80 Communication trouble between the
    controller and the scanner
    Trouble content Unknown PWB identification information is detected in 
    the PCU PWB. 
    Section PCU
    Case 1 Cause A PWB which is incompatible with the machine 
    specifications is connected.
    Check 
    and 
    remedy1) Replace the PCU PWB.
    2) Replace the LSU PWB.
    Case 2 Cause A firmware which is incompatible with the machine 
    specifications is used.
    Check 
    and 
    remedyCheck the kind and the version of the firmware.
    Trouble content EEPROM PWB information sum error
    Section PCU
    Case 1 Cause 1) EEPROM device error
    2) EEPROM device contact failure
    3) Device access error due to noises
    Check 
    and 
    remedyReplace the PCU PWB.
    Trouble content Unknown PWB kind information is detected in the 
    MFPcnt PWB.
    A PWB/firmware which is not compatible with the 
    machine specifications is connected.
    Section MFP
    Case 1 Cause Controller PWB trouble
    Check 
    and 
    remedyReplace the controller PWB.
    Case 2 Cause A firmware which is not compatible with the machine 
    specifications is applied.
    Check 
    and 
    remedyCheck the kind and the version of the firmware.
    Trouble content MFPcnt PWB connection trouble
    Compatibility trouble between the controller and the 
    engine
    Section MFP
    Case 1 Cause Combination trouble of the controller PWB and the 
    engine
    Check 
    and 
    remedyCheck the controller PWB.
    Check the combination between the controller PWB 
    and the engine.
    Trouble content Controller connection trouble
    Compatibility trouble between the controller and the 
    scanners
    Section MFP
    Case 1 Cause Combination trouble between the controller PWB and 
    the engine
    Check 
    and 
    remedyReplace the controller PWB.
    Check the combination between the controller PWB 
    and the engine.
    Trouble content EEPROM PWB information sum error
    Section MFP
    Case 1 Cause 1) EEPROM device trouble
    2) EEPROM device contact failure
    3) Device access error due to noises
    Check 
    and 
    remedyReplace the MFPcnt PWB.
    Trouble content Unknown identification information is detected in the 
    SCU PWB.
    Section SCU
    Case 1 Cause SCU PWB trouble
    Check 
    and 
    remedyReplace the SCU PWB.
    Case 2 Cause A firmware which is incompatible with the machine 
    specifications is connected.
    Check 
    and 
    remedyCheck the kind and the version of the firmware.
    Trouble content EEPROM PWB information sum error
    Section SCU
    Case 1 Cause 1) EEPROM device trouble
    2) EEPROM device contact failure
    3) Device access error due to noises
    Check 
    and 
    remedyReplace the scanner control PWB.
    Trouble content Communication trouble between the MFP and the 
    scanner MFP detection
    Communication establishment error/Framing/Parity/
    Protocol error
    Section MFP
    Case 1 Cause SCU PWB connector connection trouble
    Check 
    and 
    remedyCheck the connector connection between the SCU 
    PWB and the MFPcnt PWB.
    Case 2 Cause Harness trouble between the SCU PWB and the 
    MFPcnt PWB
    Check 
    and 
    remedyCheck the harness between the SCU PWB and the 
    MFPcnt PWB. 
    Case 3 Cause Broken connector pin of the SCU PWB mother board
    Check 
    and 
    remedyCheck grounding of the machine.  
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 13
     
    E7-90 Communication trouble between the
    controller and the engine
     
    EE-EC Auto developer adjustment trouble
    (The sample level for every rotation is
    other than 128 ± 10).
     
    EE-EL Auto developer adjustment trouble
    (overtoner error) 
     
    EE-EU Auto development adjustment trouble
    (Under-toner abnormality) 
     
    F1-00 Finisher communication trouble 
    (Machine side detection)
     
    F1-02 Saddle finisher transport motor trou-
    ble
     
    F1-03 Finisher paddle motor trouble (MX-
    FNX2), finisher swing motor trouble
    (MX-FNX1)
     
    F1-08 Finisher stapler shift motor trouble
     
    F1-10 Finisher staple motor abnormality
    Trouble content Communication trouble between the MFP and the 
    PCU (MFP detection)
    Communication establishment error/Framing/Parity/
    Protocol error
    Section MFP
    Case 1 Cause PCU PWB connector connection trouble
    Check 
    and 
    remedyCheck the connector connection between the PCU 
    PWB and the MFPcnt PWB.
    Case 2 Cause Harness trouble between the PCU PWB and the 
    MFPcnt PWB
    Check 
    and 
    remedyCheck the harness between the PCU PWB and the 
    MFPcnt PWB. 
    Case 3 Cause Broken connector pin of the PCU PWB mother board
    Check 
    and 
    remedyCheck grounding of the machine. 
    Trouble content Auto developer adjustment trouble (The sample level 
    for every rotation is other than 128 ± 10.) 
    Section PCU
    Case 1 Cause Toner density sensor trouble, charging voltage/
    developing voltage trouble, toner density trouble, 
    developing unit trouble, PCU PWB trouble
    Check 
    and 
    remedyUse SIM25-2 to execute the auto development 
    adjustment.
    Trouble content The sample level is 76 or below, or the control voltage 
    is 208V or above. 
    Section PCU
    Case 1 Cause Toner density sensor trouble, charging voltage/
    developing voltage trouble, toner density trouble, 
    developing unit trouble, PCU PWB trouble
    Check 
    and 
    remedyUse SIM25-2 to execute the auto development 
    adjustment.
    Trouble content The sample level is 178 or above, or the control 
    voltage is 51V or below. 
    Section PCU
    Case 1 Cause Toner density sensor trouble, charging voltage/
    developing voltage trouble, toner density trouble, 
    developing unit trouble, PCU PWB trouble
    Check 
    and 
    remedyUse SIM25-2 to execute the auto development 
    adjustment.Trouble content Communication line test error when turning on the 
    power or after canceling an exclusion simulation. 
    Communication error with the finisher
    Section PCU
    Case 1 Cause Malfunction due to noises
    Check 
    and 
    remedyTurn OFF/ON the power to cancel.
    Case 2 Cause PCU finisher connector or harness connection error or 
    disconnection
    Check 
    and 
    remedyCheck the connector and harness in the 
    communication line.
    Case 3 Cause Finisher control PWB trouble
    Check 
    and 
    remedyReplace the finisher control PWB.
    Case 4 Cause Control PWB (PCU) trouble
    Check 
    and 
    remedyReplace the PCU PWB.
    Trouble content Transport drive motor trouble
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, saddle finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the transport 
    motor (FFM).
    Replace the finisher control PWB.
    Trouble content Paddle motor operation trouble (MX-FNX2)
    Swing motor operation trouble (MX-FNX1)
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the motor (FPM/
    FSWM).
    Replace the finisher control PWB.
    Trouble content Stapler shift motor operation trouble
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the staple motor 
    (FSM).
    Replace the finisher control PWB.
    Trouble content Staple operation trouble
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, saddle finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the staple motor 
    (FFSM). 
    Replace the finisher control PWB. 
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 14
     
    F1-11 Finisher bundle process motor 
    abnormality
     
    F1-15 Finisher tray lift motor abnormality
     
    F1-19 Finisher pre-alignment motor abnor-
    mality
     
    F1-20 Finisher after-alignment motor abnor-
    mality
     
    F1-21 Finisher fan motor abnormality (MX-
    FNX1), Finisher interface fan motor
    abnormality (MX-FNX2)
     
    F1-31 Finisher folding sensor trouble (MX-
    FNX2)
     
    F1-32 Communication trouble between the
    finisher and the punch unit (MX-FN2)
     
    F1-33 Finisher punch shift motor trouble
     
    F1-34 Finisher punch motor trouble
     
    F1-35 Finisher punch side registration sen-
    sor trouble (MX-FNX2)
    Trouble content Bundle process motor trouble
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble (MX-FNX2)
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the bundle 
    process motor (FAM). 
    Replace the finisher control PWB.
    Trouble content Lift motor trouble
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the tray lift 
    motor (FLM/FTLM). 
    Replace the finisher control PWB.
    Trouble content Pre-alignment motor trouble
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, saddle finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the pre-
    alignment motor (FFJM).
    Replace the finisher control PWB.
    Trouble content After-alignment motor trouble
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the after-
    alignment motor (FRJM).
    Replace the finisher control PWB.
    Trouble content Cooling fan motor trouble (MX-FNX1)
    Interface transport fan motor trouble (MX-FNX2)
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the fan motor 
    (FFAM/FJFM).
    Replace the finisher control PWB.
    Trouble content Sensor input value abnormality
    Section PCU
    Case 1 Cause Sensor breakage, harness disconnection, finisher 
    control PWB trouble (MX-FNX2)
    Check 
    and 
    remedyUse SIM3-2 to check the operation of the sensor 
    (FFPD).
    Replace the finisher control PWB.Trouble content Finisher and punch unit communication trouble (MX-
    FNX2)
    Section PCU
    Case 1 Cause Malfunction due to noises
    Check 
    and 
    remedyCancel by turning OFF/ON the power. 
    Case 2 Cause Connector/harness connection error or disconnection 
    between the finisher and the punch unit
    Check 
    and 
    remedyCheck the connector and the harness in the 
    communication line.
    Case 3 Cause Finisher control PWB trouble (MX-FNX2)
    Check 
    and 
    remedyReplace the finisher control PWB.
    Case 4 Cause Control PWB (PCU) trouble
    Check 
    and 
    remedyReplace the control PWB (PCU) trouble
    Trouble content Punch shift motor operation abnormality
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble, punch 
    control PWB trouble (MX-FNX2)
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the punch shift 
    motor (FPSM).
    Replace the finisher punch unit (Replace the punch 
    control PWB.).
    Trouble content Punch motor operation abnormality
    Section PCU
    Case 1 Cause Motor lock, motor RPM abnormality, motor 
    overvoltage, finisher control PWB trouble, punch 
    control PWB trouble (MX-FNX2)
    Check 
    and 
    remedyUse SIM3-3 to check the operation of the punch motor 
    (FPNW).
    Replace the finisher punch unit (Replace the punch 
    control PWB.).
    Trouble content Sensor input value abnormality
    Section PCU
    Case 1 Cause Sensor breakage, harness disconnection, saddle 
    finisher control PWB trouble (MX-FNX2), punch 
    control PWB trouble (MX-FNX2)
    Check 
    and 
    remedyUse SIM3-2 to check the operation of the punch 
    section sensor (FPSHPD/FPSD1-4).
    Replace the finisher punch unit (Replace the punch 
    control PWB.). 
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 15
     
    F1-36 Finisher punch registration sensor
    trouble (MX-FNX2)
     
    F1-37 Finisher backup RAM trouble
     
    F1-38 Finisher punch backup RAM trouble
    (MX-FNX2)
     
    F1-39 Finisher punch dust sensor trouble
    (MX-FNX2)
     
    F1-40 Saddle finisher punch power 
    interruption trouble (MX-FNX2)
     
    F1-50 Finisher incompatibility trouble
     
    F2-39 Process thermistor trouble
     
    F2-40 Toner empty sensor abnormality 
    (BLACK)
     
    F2-41 Toner empty sensor abnormality 
    (CYAN)
    Trouble content Sensor input value abnormality
    Section PCU
    Case 1 Cause Sensor breakage, harness disconnection, saddle 
    finisher control PWB trouble (MX-FNX2), punch 
    control PWB trouble (MX-FNX2)
    Check 
    and 
    remedyUse SIM3-2 to check the operation of the punch 
    timing sensor (FPTD).
    Replace the finisher punch unit (Replace the punch 
    control PWB.).
    Trouble content Backup RAM data garbled
    Section PCU
    Case 1 Cause Finisher control PWB trouble, malfunction due to 
    electrical noises
    Check 
    and 
    remedyReplace the finisher control PWB.
    Trouble content Punch unit backup RAM data garbled
    Section PCU
    Case 1 Cause Punch control PWB trouble, malfunction due to 
    electrical noises
    Check 
    and 
    remedyReplace the punch control PWB.
    Trouble content Punch dust sensor detection trouble
    Section PCU
    Case 1 Cause Sensor breakage, harness disconnection, finisher 
    control PWB trouble (MX-FNX2), punch control PWB 
    trouble (MX-FNX2)
    Check 
    and 
    remedyUse SIM3-2 to check the operation of the sensor 
    punch dust sensor (FPDD).
    Replace the finisher control PWB or the punch control 
    PWB.
    Trouble content When the punch unit power interruption is detected.
    Section PCU
    Case 1 Cause Harness disconnection, punch control PWB trouble
    Check 
    and 
    remedyUse SIM3-3 to check the operation punch motor 
    (FPNW).
    Replace the finisher punch unit (Replace the punch 
    control PWB.).
    Trouble content Detection of finisher incompatible with MX-2700**/
    2300**
    Section PCU
    Case 1 Cause Connection of the AR-F13, etc. which is incompatible 
    with MX-2700**/2300** is detected.
    Check 
    and 
    remedyConnect the MX-FNX1/MX-FNX2.
    Trouble content Process thermistor open
    Section PCU
    Case 1 Cause Process thermistor harness connection trouble
    Check 
    and 
    remedyCheck the connection of the harness, connector of the 
    process thermistor.
    Case 2 Cause Process thermistor trouble
    Check 
    and 
    remedyCheck the connection of the process thermistor.
    Case 3 Cause PCU PWB trouble
    Check 
    and 
    remedyCheck the PCU PWB.
    Trouble content Toner empty sensor output abnormality. Sample level 
    25 or less or 231 or above.
    Section PCU
    Case 1 Cause The connector is not installed.
    Check 
    and 
    remedyCheck the connection of the connector harness to the 
    PCU PWB. Check the connection of the toner empty 
    sensor. 
    Case 2 Cause Connector harness trouble
    Check 
    and 
    remedyCheck the harness disconnection.
    Case 3 Cause Cartridge trouble
    Check 
    and 
    remedyCheck the cartridge connection.
    Trouble content Toner empty sensor output abnormality. Sample level 
    25 or less or 231 or above.
    Section PCU
    Case 1 Cause The connector is not installed.
    Check 
    and 
    remedyCheck the connection of the connector harness to the 
    PCU PWB. Check the connection of the toner empty 
    sensor. 
    Case 2 Cause Connector harness trouble
    Check 
    and 
    remedyCheck the harness disconnection.
    Case 3 Cause Cartridge trouble
    Check 
    and 
    remedyCheck the cartridge connection. 
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 16
     
    F2-42 Toner empty sensor abnormality 
    (MAGENTA)
     
    F2-43 Toner empty sensor abnormality 
    (YELLOW)
     
    F2-44 Black exclusive image density sensor
    trouble (Transfer belt surface 
    reflection ratio abnormality)
     
    F2-45 Color exclusive image density sensor
    trouble (Calibration plate surface
    reflection ratio abnormality)
     
    F2-49 LSU thermistor trouble
     
    F2-50 K phase sensor sensing trouble
    Trouble content Toner empty sensor output abnormality. Sample level 
    25 or less or 231 or above.
    Section PCU
    Case 1 Cause The connector is not installed.
    Check 
    and 
    remedyCheck the connection of the connector harness to the 
    PCU PWB. Check the connection of the toner empty 
    sensor. 
    Case 2 Cause Connector harness trouble
    Check 
    and 
    remedyCheck the harness disconnection.
    Case 3 Cause Cartridge trouble
    Check 
    and 
    remedyCheck the cartridge connection.
    Trouble content Toner empty sensor output abnormality. Sample level 
    25 or less or 231 or above.
    Section PCU
    Case 1 Cause The connector is not installed.
    Check 
    and 
    remedyCheck the connection of the connector harness to the 
    PCU PWB. Check the connection of the toner empty 
    sensor. 
    Case 2 Cause Connector harness trouble
    Check 
    and 
    remedyCheck the harness disconnection.
    Case 3 Cause Cartridge trouble
    Check 
    and 
    remedyCheck the cartridge connection.
    Trouble content The transfer belt surface is scanned by the image 
    density sensor before starting the process control, and 
    adjust the sensor gain so that the output is kept at a 
    certain level. However, the output is not within the 
    specified range though the senor gain is adjusted.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble, calibration plate solenoid operation 
    trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control sensor 
    gain adjustment. If ERROR is displayed, check the 
    sensor, the  harness, the calibration plate solenoid 
    operation for any trouble. If the adjustment is 
    completed, check the transfer belt surface state. 
    Trouble content The calibration plate surface is scanned by the image 
    density sensor before starting the process control, and 
    adjust the sensor gain so that the output is kept at a 
    certain level. However, the output is not within the 
    certain level though the senor gain is adjusted.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU PWB and the image density 
    sensor, image density sensor dirt, calibration plate 
    dirt, calibration plate solenoid operation trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the calibration plate solenoid 
    operation.
    Trouble content The detection temperature is out of the range of 5°C 
    to 55°C.
    Section PCU
    Case 1 Cause LSU thermistor harness connection trouble
    Check 
    and 
    remedyCheck the connection of the LSU thermistor harness 
    and connector.
    If the trouble cannot be removed, replace the LSU 
    thermistor or the PCU PWB.
    Case 2 Cause LSU thermistor trouble, PCU PWB trouble
    Check 
    and 
    remedyCheck the PCU PWB.
    If the trouble cannot be removed, replace the LSU 
    thermistor or the PCU PWB.
    Trouble content Detection is made by interruption of light in the sensor 
    section of the projection rib on the drum drive gear to 
    control the BK drum phase. The detection signal 
    cannot be acquired and phase control cannot be 
    made.
    Section PCU
    Case 1 Cause Sensor connector connection trouble
    Check 
    and 
    remedyCheck the sensor connector connection.
    Case 2 Cause Dirt on the sensor light emitting section, or installation 
    trouble
    Check 
    and 
    remedyCheck for dirt on the sensor or check the installation 
    state. 
    Case 3 Cause Drum drive gear upper rib breakage, sensor trouble
    Check 
    and 
    remedyIf there is no trouble in the rib, replace the sensor. 
    (Use SIM30-1 DHPD_K to check interruption or 
    transmission of light.) 
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 17
     
    F2-51 CL phase sensor sensing trouble
     
    F2-58 Process humidity sensor trouble
     
    F2-64 Toner supply abnormality (BLACK)
     
    F2-65 Toner supply abnormality (CYAN)
     
    F2-66 Toner supply abnormality (MAGENTA)
     
    F2-67 Toner supply abnormality (YELLOW)
     
    F2-70 Toner cartridge improper cartridge
    detection (BLACK)
    Trouble content Detection is made by interruption of light in the sensor 
    section of the projection rib on the drum drive gear to 
    control the phases of all the color drums. The 
    detection signal cannot be acquired and phase control 
    cannot be made.
    Section PCU
    Case 1 Cause Sensor connector connection trouble
    Check 
    and 
    remedyCheck the sensor connector connection.
    Case 2 Cause Dirt on the sensor light emitting section, or installation 
    trouble
    Check 
    and 
    remedyCheck for dirt on the sensor or check the installation 
    state. 
    Case 3 Cause Drum drive gear upper rib breakage, sensor trouble
    Check 
    and 
    remedyIf there is no trouble in the rib, replace the sensor. 
    (Use SIM30-1 DHPD_CL to check interruption or 
    transmission of light.)
    Trouble content Process humidity sensor open
    Section PCU
    Case 1 Cause Process humidity sensor harness connection trouble
    Check 
    and 
    remedyCheck the harness and connector connection of the 
    process humidity sensor. 
    Case 2 Cause Process humidity sensor trouble
    Check 
    and 
    remedyCheck the process humidity sensor. 
    Case 3 Cause PCU PWB trouble
    Check 
    and 
    remedyCheck the PCU PWB. 
    Trouble content Toner end with the remaining quantity of 50% or more.
    The toner supply time exceeds 3 times as much as 
    the specified time. 
    Section PCU
    Case 1 Cause Toner motor section connector harness trouble
    Check 
    and 
    remedyCheck the connector connection of the toner motor 
    section.
    Check the connector harness (TM) connection to the 
    main PWB.
    Case 2 Cause Toner motor and toner density sensor trouble
    Check 
    and 
    remedyCheck the toner density sensor output. (SIM25-1)
    Check that the toner transport pipe is not clogged 
    between the toner cartridge and the developing unit. 
    Replace the toner cartridge (CRUM) if necessary. 
    If replacement of the toner cartridge (CRUM) does not 
    clear the trouble, check the developing unit.Trouble content Toner end with the remaining quantity of 50% or more.
    The toner supply time exceeds 3 times as much as 
    the specified time. 
    Section PCU
    Case 1 Cause Toner motor section connector harness trouble
    Check 
    and 
    remedyCheck the connector connection of the toner motor 
    section.
    Check the connector harness (TM) connection to the 
    main PWB.
    Case 2 Cause Toner motor and toner density sensor trouble
    Check 
    and 
    remedyCheck the toner density sensor output. (SIM25-1)
    Check that the toner transport pipe is not clogged 
    between the toner cartridge and the developing unit. 
    Replace the toner cartridge (CRUM) if necessary. 
    If replacement of the toner cartridge (CRUM) does not 
    clear the trouble, check the developing unit.
    Trouble content Toner end with the remaining quantity of 50% or more.
    The toner supply time exceeds 3 times as much as 
    the specified time. 
    Section PCU
    Case 1 Cause Toner motor section connector harness trouble
    Check 
    and 
    remedyCheck the connector connection of the toner motor 
    section.
    Check the connector harness (TM) connection to the 
    main PWB.
    Case 2 Cause Toner motor and toner density sensor trouble
    Check 
    and 
    remedyCheck the toner density sensor output. (SIM25-1)
    Check that the toner transport pipe is not clogged 
    between the toner cartridge and the developing unit. 
    Replace the toner cartridge (CRUM) if necessary. 
    If replacement of the toner cartridge (CRUM) does not 
    clear the trouble, check the developing unit.
    Trouble content Toner end with the remaining quantity of 50% or more.
    The toner supply time exceeds 3 times as much as 
    the specified time. 
    Section PCU
    Case 1 Cause Toner motor section connector harness trouble
    Check 
    and 
    remedyCheck the connector connection of the toner motor 
    section.
    Check the connector harness (TM) connection to the 
    main PWB.
    Case 2 Cause Toner motor and toner density sensor trouble
    Check 
    and 
    remedyCheck the toner density sensor output. (SIM25-1)
    Check that the toner transport pipe is not clogged 
    between the toner cartridge and the developing unit. 
    Replace the toner cartridge (CRUM) if necessary. 
    If replacement of the toner cartridge (CRUM) does not 
    clear the trouble, check the developing unit.
    Trouble content Improper data are detected in the CRUM contents 
    when the normal CRUM of the cartridge is detected.
    Section PCU
    Case 1 Cause An improper cartridge is inserted. Toner cartridge 
    trouble
    Check 
    and 
    remedyReplace the toner cartridge.  
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 18
     
    F2-71 Toner cartridge improper cartridge
    detection (CYAN)
     
    F2-72 Toner cartridge improper cartridge
    detection (MAGENTA)
     
    F2-73 Toner cartridge improper cartridge
    detection (YELLOW)
     
    F2-74 Toner cartridge CRUM error (BLACK)
     
    F2-75 Toner cartridge CRUM error (CYAN)
     
    F2-76 Toner cartridge CRUM error 
    (MAGENTA)
     
    F2-77 Toner cartridge CRUM error 
    (YELLOW)
    Trouble content Improper data are detected in the CRUM contents 
    when the normal CRUM of the cartridge is detected.
    Section PCU
    Case 1 Cause An improper cartridge is inserted. Toner cartridge 
    trouble
    Check 
    and 
    remedyReplace the toner cartridge. 
    Trouble content Improper data are detected in the CRUM contents 
    when the normal CRUM of the cartridge is detected. 
    Section PCU
    Case 1 Cause An improper cartridge is inserted. Toner cartridge 
    trouble
    Check 
    and 
    remedyReplace the toner cartridge. 
    Trouble content Improper data are detected in the CRUM contents 
    when the normal CRUM of the cartridge is detected. 
    Section PCU
    Case 1 Cause An improper cartridge is inserted. Toner cartridge 
    trouble
    Check 
    and 
    remedyReplace the toner cartridge.
    Trouble content CRUM cannot be read or written.
    Section PCU
    Case 1 Cause Connection trouble or disconnection of the connector 
    and the harness between the PCU and the toner 
    cartridge.
    Check 
    and 
    remedyCheck the connector and the harness between the 
    PCU and the toner cartridge.
    Case 2 Cause CRUM trouble
    Check 
    and 
    remedyReplace the toner cartridge.
    Case 3 Cause Control PWB (PCU) trouble
    Check 
    and 
    remedyReplace the PCU PWB.
    Trouble content CRUM cannot be read or written.
    Section PCU
    Case 1 Cause Connection trouble or disconnection of the connector 
    and the harness between the PCU and the toner 
    cartridge.
    Check 
    and 
    remedyCheck the connector and the harness between the 
    PCU and the toner cartridge.
    Case 2 Cause CRUM trouble
    Check 
    and 
    remedyReplace the toner cartridge.
    Case 3 Cause Control PWB (PCU) trouble
    Check 
    and 
    remedyReplace the PCU PWB.
    Trouble content CRUM cannot be read or written.
    Section PCU
    Case 1 Cause Connection trouble or disconnection of the connector 
    and the harness between the PCU and the toner 
    cartridge.
    Check 
    and 
    remedyCheck the connector and the harness between the 
    PCU and the toner cartridge.
    Case 2 Cause CRUM trouble
    Check 
    and 
    remedyReplace the toner cartridge.
    Case 3 Cause Control PWB (PCU) trouble
    Check 
    and 
    remedyReplace the PCU PWB.
    Trouble content CRUM cannot be read or written.
    Section PCU
    Case 1 Cause Connection trouble or disconnection of the connector 
    and the harness between the PCU and the toner 
    cartridge.
    Check 
    and 
    remedyCheck the connector and the harness between the 
    PCU and the toner cartridge.
    Case 2 Cause CRUM trouble
    Check 
    and 
    remedyReplace the toner cartridge.
    Case 3 Cause Control PWB (PCU) trouble
    Check 
    and 
    remedyReplace the PCU PWB. 
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 19
     
    F2-78 Registration exclusive image density
    sensor trouble (Transfer belt surface
    reflection ratio abnormality)
     
    F2-80 Half tone process control 1st patch
    reference value trouble (BLACK)
     
    F2-81 Half tone process control 1st patch
    reference value trouble (CYAN)
     
    F2-82 Half tone process control 1st patch
    reference value trouble (MAGENTA)
     
    F2-83 Half tone process control 1st patch
    reference value trouble (YELLOW)
     
    F2-84 Half tone process control 2nd patch
    reference value trouble (BLACK)
    Trouble content The transfer belt surface is scanned by the image 
    density sensor before starting the registration, and 
    adjust the sensor gain so that the output is kept at a 
    certain level. However, the output is not within the 
    specified range though the senor gain is adjusted.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble, calibration plate solenoid operation 
    trouble
    Check 
    and 
    remedyCheck the sensor and the harness. Check the 
    calibration plate solenoid operation and the transfer 
    belt surface state.
    If the trouble is not cleared, replace the image sensor 
    exclusively used for registration, replace the transfer 
    belt, replace the calibration plate, replace the 
    solenoid, or replace the PCU PWB according to the 
    check result.
    Trouble content The low-density rising point or the high-density 
    saturation point cannot be calculated because of a 
    calculation error in the primary approximation formula 
    of the sensor output ratio for the LSU PWM value 
    obtained from the first step patch print result when 
    executing the half tone process control in BLACK.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state.
    Trouble content The low-density rising point or the high-density 
    saturation point cannot be calculated because of a 
    calculation error in the primary approximation formula 
    of the sensor output ratio for the LSU PWM value 
    obtained from the first step patch print result when 
    executing the half tone process control in CYAN.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state.
    Trouble content The low-density rising point or the high-density 
    saturation point cannot be calculated because of a 
    calculation error in the primary approximation formula 
    of the sensor output ratio for the LSU PWM value 
    obtained from the first step patch print result when 
    executing the half tone process control in MAGENTA.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state.
    Trouble content The low-density rising point or the high-density 
    saturation point cannot be calculated because of a 
    calculation error in the primary approximation formula 
    of the sensor output ratio for the LSU PWM value 
    obtained from the first step patch print result when 
    executing the half tone process control in YELLOW.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state.
    Trouble content The low-density section output is greater than the 
    middle-density section output when connecting the 
    low-density section approximation formula and the 
    middle-density section approximation formula 
    (formula of the sensor output ratio for the LSU PWM 
    value) from the second step patch print result when 
    executing the half tone process control in BLACK.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble, transfer belt cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state. 
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 20
     
    F2-85 Half tone process control 2nd patch
    reference value trouble  (CYAN)
     
    F2-86 Half tone process control 2nd patch
    reference value trouble (MAGENTA)
     
    F2-87 Half tone process control 2nd patch
    reference value trouble (YELLOW)
     
    F2-92 High-density process control density
    correction error (CYAN)
     
    F2-93 High-density process control density
    correction error (MAGENTA)
     
    F2-94 High-density process control density
    correction error (YELLOW)
     
    F3-12 Main unit tray 1 lift-up trouble
    Trouble content The low-density section output is greater than the 
    middle-density section output when connecting the 
    low-density section approximation formula and the 
    middle-density section approximation formula 
    (formula of the sensor output ratio for the LSU PWM 
    value) from the second step patch print result when 
    executing the half tone process control in CYAN.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state.
    Trouble content The low-density section output is greater than the 
    middle-density section output when connecting the 
    low-density section approximation formula and the 
    middle-density section approximation formula 
    (formula of the sensor output ratio for the LSU PWM 
    value) from the second step patch print result when 
    executing the half tone process control in MAGENTA.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state.
    Trouble content The low-density section output is greater than the 
    middle-density section output when connecting the 
    low-density section approximation formula and the 
    middle-density section approximation formula (formula 
    of the sensor output ratio for the LSU PWM value) 
    from the second step patch print result when 
    executing the half tone process control in YELLOW.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU sub PWB and the image density 
    sensor, image density sensor dirt, transfer belt 
    cleaning trouble
    Check 
    and 
    remedyUse SIM44-2 to execute the process control gain 
    adjustment. If ERROR is displayed, check the 
    sensor and the  harness. If the adjustment is 
    completed, check the drum surface state and the belt 
    surface state.Trouble content The patch density value is not in the range of the 
    density correction reference density value (STD 
    value) ±30% at the upper limit or the lower limit bias 
    voltage when executing the high density process 
    control.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU PWB-image density sensor, dirt 
    on image density sensor, transfer belt cleaning trouble
    Check 
    and 
    remedy1) Use SIM44-2 to execute the process control 
    sensor gain adjustment.
    2) If an error occurs, check the sensors and the 
    harnesses.
    3) If the adjustment of 1) is completed, check the 
    drum surface state, the belt surface state, etc.
    Trouble content The patch density value is not in the range of the 
    density correction reference density value (STD 
    value) ±30% at the upper limit or the lower limit bias 
    voltage when executing the high density process 
    control.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU PWB-image density sensor, dirt 
    on image density sensor, transfer belt cleaning trouble
    Check 
    and 
    remedy1) Use SIM44-2 to execute the process control 
    sensor gain adjustment.
    2) If an error occurs, check the sensors and the 
    harnesses.
    3) If the adjustment of 1) is completed, check the 
    drum surface state, the belt surface state, etc.
    Trouble content The patch density value is not in the range of the 
    density correction reference density value (STD 
    value) ±30% at the upper limit or the lower limit bias 
    voltage when executing the high density process 
    control.
    Section PCU
    Case 1 Cause Image density sensor trouble, harness connection 
    trouble between PCU PWB-image density sensor, dirt 
    on image density sensor, transfer belt cleaning trouble
    Check 
    and 
    remedy1) Use SIM44-2 to execute the process control 
    sensor gain adjustment.
    2) If an error occurs, check the sensors and the 
    harnesses.
    3) If the adjustment of 1) is completed, check the 
    drum surface state, the belt surface state, etc.
    Trouble content LUD1 does not turn ON within the specified time.
    Section PCU
    Case 1 Cause LUD1 sensor trouble, harness connection trouble 
    between PCU PWB, the lift-up unit, and the paper 
    feed unit.
    Check 
    and 
    remedyCheck the harness and the connector of LUD1.
    Case 2 Cause Tray 1 lift-up motor trouble
    Check 
    and 
    remedyCheck the lift-up unit. 
    						
    							MX-2300/2700 N/G  SELF DIAG AND TROUBLE CODE  8 – 21
     
    F3-22 Main unit tray 2 lift-up trouble
     
    H2-00 Non-contact thermistor detection 
    thermistor open (TH_UM_AD2)
     
    H2-01 Lower thermistor open (TH_LM)
     
    H2-02 Sub thermistor open (TH_US)
     
    H2-03 Non-contact thermistor 
    compensation thermistor open 
    (TH_UM_AD1)
     
    H3-00 Fusing section high temperature 
    trouble (TH_UM)
     
    H3-01 Fusing section high temperature trou-
    ble (TH_LM)
     
    H3-02 Sub thermistor fusing section high
    temperature trouble (TH_US)
    Trouble content LUD2 does not turn ON within the specified time.
    Section PCU
    Case 1 Cause LUD2 sensor trouble, harness connection trouble 
    between PCU PWB, the lift-up unit, and the paper 
    feed unit.
    Check 
    and 
    remedyCheck the harness and the connector of LUD2.
    Case 2 Cause Tray 2 lift-up motor trouble
    Check 
    and 
    remedyCheck the lift-up unit.
    Trouble content Thermistor open
    Section PCU
    Case 1 Cause Thermistor trouble, control PWB trouble, fusing 
    section connector connection trouble, AC power 
    source trouble, fusing unit not-installed
    Check 
    and 
    remedyCheck the harness and the connector from the 
    thermistor to the control PWB.
    Trouble content Thermistor open
    Section PCU
    Case 1 Cause Thermistor trouble, control PWB trouble, fusing 
    section connector connection trouble, AC power 
    source trouble, fusing unit not-installed
    Check 
    and 
    remedyCheck the harness and the connector from the 
    thermistor to the control PWB.
    Trouble content Thermistor open
    Section PCU
    Case 1 Cause Thermistor trouble, control PWB trouble, fusing 
    section connector connection trouble, AC power 
    source trouble, fusing unit not-installed
    Check 
    and 
    remedyCheck the harness and the connector from the 
    thermistor to the control PWB.
    Trouble content Thermistor open
    Section PCU
    Case 1 Cause Thermistor trouble, control PWB trouble, fusing 
    section connector connection trouble, AC power 
    source trouble
    Check 
    and 
    remedyCheck the harness and the connector from the 
    thermistor to the control PWB.
    Trouble content The fusing temperature inside the PWB exceeds the 
    specified level.
    Section PCU
    Case 1 Cause Thermistor trouble, control PWB trouble, fusing 
    section connector connection error, AC power source 
    trouble
    Check 
    and 
    remedy1) Use SIM5-2 to check blinking of the heater lamp.
    2) If it blinks normally, check the thermistor and the 
    harness.
    Check the control PWB thermistor input circuit 
    section.
    3) If the heater lamp keep lighting, check the AC 
    PWB and the control PWB lamp control circuit.
    4) Use SIM14 to cancel the trouble.
    Trouble content The fusing temperature inside the PWB exceeds the 
    specified level.
    Section PCU
    Case 1 Cause Thermistor trouble, control PWB trouble, fusing 
    section connector connection error, AC power source 
    trouble
    Check 
    and 
    remedy1) Use SIM5-2 to check blinking of the heater lamp.
    2) If it blinks normally, check the thermistor and the 
    harness.
    Check the control PWB thermistor input circuit 
    section.
    3) If the heater lamp keep lighting, check the AC 
    PWB and the control PWB lamp control circuit.
    4) Use SIM14 to cancel the trouble.
    Trouble content The fusing temperature inside the PWB exceeds the 
    specified level.
    Section PCU
    Case 1 Cause Thermistor trouble, control PWB trouble, fusing 
    section connector connection error, AC power source 
    trouble
    Check 
    and 
    remedy1) Use SIM5-2 to check blinking of the heater lamp.
    2) If it blinks normally, check the thermistor and the 
    harness.
    Check the control PWB thermistor input circuit 
    section.
    3) If the heater lamp keep lighting, check the AC 
    PWB and the control PWB lamp control circuit.
    4) Use SIM14 to cancel the trouble. 
    						
    All Sharp manuals Comments (0)

    Related Manuals for Sharp Mx 2300n Service Manual