Sharp AR M620U User Manual

							MISFEED REMOVAL
2-23
2

 Misfeed in the bypass tray
1Remove the misfed paper from the bypass
tray.
Be careful not to tear the
misfed paper during
removal.
2If you did not find a misfeed in step 1, open
the side cover and remove the misfeed.
3Gently close the side cover.
4Remove tray 1 - tray 2.
Grasp the finger hold
and gently open the unit.
Pull the tray all the way
out until it stops.
5Remove the misfed paper.
Check the  paper
transfer unit inside the
tray and remove any
misfed paper.
6Gently close paper tray 1 - tray 2.
Push the tray all the way
back in.
Make sure that the
misfeed message no
longer appears (the
normal message display
should appear).
NOTE
If a misfeed occurs during printing from the bypass
tray while paper is being loaded in tray 1 - tray 2,
push tray 1 - tray 2 back in to close it, and then pull
the tray out again.
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							MISFEED REMOVAL
2-24

 Misfeed in the tray 5
1Open the side cover.
2Remove the misfed paper.
Be careful not to tear the
misfed paper during
removal.
3Gently close the side cover. 
4Close the bypass tray.
5Open the top cover of tray 5.
6Open the top cover and remove the misfed
paper.
After removing the
misfed paper, close the
top cover.
7Remove tray 1 - tray 2.
Grasp the finger hold
and gently open the unit.
Pull the tray all the way
out until it stops.
8Remove the misfed paper.
Check the  paper
transfer unit inside the
tray and remove any
misfed paper.
9Gently close paper tray 1 - tray 2.
Push the tray all the way
back in.
Make sure that the
misfeed message no
longer appears (the
normal message display
should appear).
NOTE
If a misfeed occurs in the following situation, push
tray 1 - tray 2 back in to close it and then pull the tray
out again:

A misfeed occurs during printing from tray 5 while
paper is being loaded in tray 1 or tray 2.
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							2-25
2
REMOVING AN ORIGINAL MISFEED
Removing a misfed original from the automatic document feeder
If an original misfeed occurs in the automatic document feeder, follow the steps below to remove the misfed original.
Check locations A and B in the diagram at left to
remove the original.
1Removing misfeeds from each location.




 

Check location A
Open the document feeder
cover and gently remove
the misfed original without
tearing it. Close the
document feeder cover.




 

Check location B




 

Misfeed in the transfer unit
Open the document
transfer cover, hold the
paper guide open, and
remove the misfed
original.




 

Misfeed in the document exit unit
Open the document
transfer cover. Rotate the
transfer roller in the
direction of the arrow and
gently remove the original
without tearing it.
2Open and close the document feeder
cover.
Opening and closing the
cover clears the misfeed
display. Copying cannot
be resumed until this
step is performed.
However, this step is not
necessary after a
misfeed is removed from location B.
A message may appear indicating the number of
originals which must be returned to the document
feeder tray. Return the originals to the document
feeder tray and press the [START] key.
NOTES

For misfeed removal in the main unit and other peripheral devices, see page 2-18

When a misfeed occurs, touch the [INFORMATION] key to display detailed information for misfeed removal.
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							2-26
TROUBLESHOOTING
Check the following troubleshooting list before requesting service as many problems can be fixed by the user. If you
are unable to solve the problem by checking the list, turn off the main power switch and the power switch, unplug the
power cord.
Problems related to general use of the machine are described below. For problems related to the copy function, see
page 6-3. For problems related to document filing, see page 7-28. For fax, printer, and network scanner problems,
see the manuals for those functions. For peripheral device problems, see the explanation of the device.
If the message CALL FOR SERVICE. CODE:**-**
(Note) appears in the touch panel, turn off the main power switch
and the power switch, wait about 10 seconds, and then turn the main power switch and the power switch back on.
If the message still appears after turning the main power switch and the power switch off and on several times, it
is likely that a failure has occurred that requires service. In this event, stop using the machine, unplug the power
cord, and contact your Sharp dealer.
Note: Letters and numbers appear in **-**. When you contact your Sharp dealer, please tell your dealer what
letters and numbers appear.
Problem Check Solution or cause
The machine does
not operate.Machine plugged in? Plug the machine into a grounded outlet.
The main power switch and power
switch are not turned on?Turn on the main power switch and the power
switch. (Page 1-16)
READY indicator off?The printer is warming up. (Warm-up time is
approximately 120 seconds.) Wait until the
READY indicator lights up.
Message indicating need to load paper
displayed?Load paper. (Page 2-2) 
Message indicating need to replace the
toner cartridge displayed?Replace the toner cartridge. (Page 2-16)
Message indicating a paper misfeed
displayed?Remove misfed paper. (Page 2-18)
Copying/printing is
not possibleA message appears saying that this type
of paper cannot be used for two-sided
copying.Two-sided printing is not possible on special
paper. Use paper that can be used for automatic
two-sided printing. (Page 2-9)
Incorrect bypass
tray paper size
Incorrect display of paper sizes A3, B4,
A4R, 11 x 17, 8-1/2 x 14, 8-1/2 x 13
or 8-1/2 x 11R only.When loading sizes A3, B4, A4R, 11 x 17, 8-1/
2 x 14, 8-1/2 x 13 or 8-1/2 x 11R, be sure to
open the tray extension.
Copying/printing on
paper from the
bypass tray is
skewed
The number of sheets placed on the bypass
tray exceeds the maximum number.Do not place more than the maximum number of
sheets.
The bypass guide is not adjusted to the
size of the loaded paper.Adjust the bypass guide to the size of the loaded
paper.
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							TROUBLESHOOTING
2-27
2
Paper from the
bypass tray
misfeedsThe paper size and paper type have not
been set.Be sure to set the paper size and paper type
when using special size or special type papers.
(Page 2-10)
The number of sheets placed on the bypass
tray exceeds the maximum number.Do not place more than the maximum number of
sheets.
The bypass guide is not adjusted to the
size of the loaded paper.Adjust the bypass guide to the size of the loaded
paper.
Printing stops
before the job is
finishedIf too many pages collect on the output
tray, the tray full sensor activates and
stops printing.Remove the paper from the output tray.
You have run out of paper. Load paper. (Page 2-2)
Smudges on printed
sheetsDoes a message appear indicating the
need for maintenance?Please contact the your dealer as soon as
possible.
The displayed
paper size or paper
type does not match
the loaded paper
size or paper type.The correct paper size or paper type is
not set in the paper tray settings of the
custom settings.When loading paper, if you change the paper
size from an AB size to an inch size, or from an
inch size to an AB size, or change the paper
type, be sure to set the new paper type as
explained in Setting the paper type and paper
size (see page 2-10).
When printing on a
special size of
paper, part of the
printed image is
missing.The paper size setting is not set
correctly in the paper tray settings of the
custom settings.
When using a special size of paper, set the
correct paper size as explained in Setting the
paper type and paper size on page 
2-10. If the
paper size setting is not correct, part of the image
may be cut off or the image may not print.
When printing on a
special size of paper
using the bypass
tray, part of the
printed image is
missing.The paper size is not set correctly in the
special size settings for the bypass tray.When using a special size of paper, set the
correct paper size as explained in Setting the
paper type and paper size on page 
2-10. If the
paper size setting is not correct, part of the image
may be cut off or the image may not print.
Paper misfeeds
frequently.Is paper other than SHARP-
recommended paper being used?Use SHARP-recommended paper. (Page 2-17
)
Paper curled or damp?Do not use curled or crimped paper. If you will
not use the paper for a long time, remove the
paper from the tray and store it in the wrapper in
a cool and dark location so that it will not absorb
moisture.
Is the paper curled and does it
frequently misfeed in the finisher or
saddle stitch finisher?Paper may be curled when output depending on
the paper type and quality.
In some cases turning the paper over in the tray
will reduce misfeeding due to curling.
Multiple sheets of paper fed
simultaneously?
Remove the paper
from the paper
tray or the bypass
tray, fan the paper
as shown in the
illustration, and
then load it again.
The paper in the tray is not stacked
evenly.Make sure that the paper in the paper tray is
stacked evenly. If the stack is not even, paper
misfeeds will occur. Problem Check Solution or cause
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							TROUBLESHOOTING
2-28
Printed paper is
wrinkled or the
image rubs off
easily.Is paper other than SHARP-
recommended paper being used?Use SHARP-recommended paper. (Page 2-17
)
Is paper size or weight out of the
allowable range?Use paper in the allowable range.
Paper damp?
Be sure to store paper in the wrapper in a dry
location and do not store paper in a location that is

humid

at a high temperature or an extremely low
temperature

exposed to direct sunlight

dusty.
The contrast on the
touch panel is too
high or too low.Is LCD contrast properly adjusted?Adjust the screen contrast using DISPLAY
CONTRAST in DEFAULT SETTINGS of the
custom settings. (Page 2-15)
Printing takes place
on the wrong side of
the paper.The paper is loaded in the tray with the
print side face down*.
* Face up if the paper type is PRE-
PRINTED or LETTER HEAD.Load paper in the tray with the print side face up.
However, if the paper type is PRE-PRINTED or
LETTER HEAD, load the paper with the print
side face down*.
* If the two-sided function has been prohibited
using DISABLING OF DUPLEX in the key
operator programs (page 11 of the Key
operators guide), load the paper face up.
Marks appear at
regular intervals on
printed pages.Paper with punch holes is being used.If the original image overlaps the punch holes,
marks will appear at the position of the holes on
the back of the paper after one-sided printing, or
on the front and back of the paper after two-
sided printing. Make sure that the original image
does not overlap the punch holes. Problem Check Solution or cause
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							3-1
CHAPTER 3
PERIPHERAL DEVICES
This chapter explains procedures for using the optional finisher, saddle
stitch finisher, and inserter.
Page
FINISHER AND SADDLE STITCH FINISHER........................................ 3-2

Part names ...................................................................................... 3-2

Specifications .................................................................................. 3-2

Finishing methods ........................................................................... 3-4

Finishing modes and finisher functions ........................................... 3-6

Staple cartridge replacement and staple jam removal .................... 3-7

Removing a misfeed ....................................................................... 3-11

Troubleshooting finisher/saddle stitch finisher problems ................ 3-13
INSERTER .............................................................................................. 3-14

Part names ...................................................................................... 3-14

Specifications .................................................................................. 3-14

Loading paper ................................................................................. 3-15

Manual operation of the inserter ..................................................... 3-15

Misfeed removal .............................................................................. 3-17

Troubleshooting inserter problems.................................................. 3-18
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							3-2
FINISHER AND SADDLE STITCH FINISHER
The finisher and the saddle stitch finisher include the offset function, which offsets each set of copies from the
preceding set for easy separation. Each set of sorted copies can also be stapled. The saddle stitch finisher can
automatically staple a set of copies at the centre line and fold the pages to create a pamphlet.
A punch module unit can be installed to add punch holes to copies, and an inserter can be installed to insert blank
pages at specified pages.
In the following explanations, the finisher and saddle stitch finisher are referred to simply as finisher.
Part names
Specifications
* The illustrations on the following pages (to page 3-18) show the AR-F16; however, the operation of the AR-F15
is the same as the AR-F16.
NOTES

Do not press on the finisher.

Use caution when near the offset tray during printing as the tray moves up and down.
Name Finisher (AR-F15) Saddle stitch finisher (AR-F16)
Number of trays 2 3
Paper output Face down output
Paper capacityUpper paper tray/Middle paper tray:
Non-stapling:
2000 sheets of paper or total aggregate
thickness is within 250mm (9-53/64):  
A4, B5, A5R, 8-1/2 x 11 or 5-1/2 x 8-1/2R
(80 g/m
2 (20 lbs.))
1000 sheets of paper or total aggregate
thickness is within 140mm (5-1/2)
: 
Sizes other than the above
Stapling: 
100 sets or 750 pages of A4, B5 or 8-1/2 x
11 paper.
100 sets or 500 pages of other sizes of
paperUpper paper tray/Middle paper tray: 
Non-stapling:
2000 sheets of paper or total aggregate thickness
is within 250mm (9-53/64): A4, B5, A5R, 8-1/2 x
11 or  5-1/2 x 8-1/2R (80 
g/m2 (20 lbs.))
1000 sheets of paper or total aggregate thickness is
within 140mm (5-1/2): Sizes other than the above
Stapling: 
100 sets or 750 pages
 or total aggregate
thickness is within 110mm (4-5/16)
 of A4,
B5 or 8-1/2 x 11 paper.
100 sets or 500 pages or total aggregate thickness
is within 74mm (2-29/32) of other sizes of paper
Lower tray: 
Stapled print capacity is (11 - 15) sheets x 10 sets,  (6
- 10) sheets x 20 sets, (1 - 5) sheets x 25 sets.
Tray
Offset pages and stapled pages
are delivered here.
Stapler compiler
Paper to be stapled is stacked
temporarily.
Top cover
Open for misfeed removal.
Punch module (Option)
Adds punch holes to printed pages.
Front cover
Open to replace the staple case
in the staple unit or clear
jammed staples.
Lower cover
Open to clear misfed paper    or
replace the staple cartridge in
the pamphlet unit. (AR-F16 only)
Saddle stitch tray
Saddle stitched output is
delivered here. (AR-F16 only)
1
2
3
4
5
6
7
Finisher
(AR-F15)Saddle stitch 
finisher (AR-F16)
Finisher
(AR-F15)Saddle stitch finisher
(AR-F16)
(Continued on next page)
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							FINISHER AND SADDLE STITCH FINISHER
3-3
3
*For index paper, equivalent to 140-lbs.
*1 Multiple punch modules cannot be installed together. Some models may not be available in some regions.
*2 With AR-PN4B, two or three holes can be punched depending on the paper size.
*3 With AR-PN4C and AR-PN4D, the number of holes is the same. The hole interval, however, is not the same.
Specifications are subject to change for improvement without notice.




 
Supplies
The finisher and saddle stitch finisher require the following staple cartridge:
Staple cartridge for finisher
(approx. 5,000 per cartridge X
3 cartridges)
SF-SC11Staple cartridge for saddle
stitch finisher (approx. 2000
per cartridge X 3 cartridges)
AR-SC3 Paper sizeUpper paper tray/Middle paper tray:
A3, B4, A4, A4R, B5, B5R, A5R, 11 x 17,
8-1/2 x 14, 8-1/2 x 13, 8-1/2 x 11, 
8-1/2 x 11R, 7-1/4 x 10-1/2R, 
5-1/2 x 8-1/2R
Upper paper tray/Middle paper tray:
A3, B4, A4, A4R, B5, B5R, A5R, 11 x 17, 
8-1/2 x 14, 8-1/2 x 13, 8-1/2 x 11, 8-1/2
x 11R, 7-1/4 x 10-1/2R, 5-1/2 x 8-1/2R
Lower tray: 
A3, B4, A4R, 11 x 17, 8-1/2 x 11R
Paper weightUpper paper tray/Middle paper tray:
60 to 256 g/m
2 (16 to 68* lbs.)
Upper paper tray/Middle paper tray/Lower tray:
60 to 256 g/m2 (16 to 68* lbs.)
Paper full detection Both upper and lower tray Upper, middle and lower tray
Paper sizes for which
offset is possible
A3, B4, A4, A4R, B5, 11 x 17, 8-1/2 x 14, 8-1/2 x 13, 8-1/2 x 11, 8-1/2 x 11R
Allowed paper sizes for
staplingUpper paper tray/Middle paper tray:
A3, B4, A4, A4R, B5, 11 x 17, 8-1/2 x
14, 8-1/2 x 13, 8-1/2 x 11, 8-1/2 x 11R
Upper paper tray/Middle paper tray:
A3, B4, A4, A4R, B5, 11 x 17, 8-1/2 x 14, 
8-1/2 x 13, 8-1/2 x 11, 8-1/2 x 11R
Lower tray:
A3, B4, A4R, 11 x 17, 8-1/2 x 11R
Maximum number of
sheets for staplingSee Staple sort mode on 3-4 page
Stapling positions 1 place at back, 1 place at back (diagonal), one place at front (diagonal), 2 places
Paper conveying Centre reference
Power supply Supplied from machine
DimensionsWhen tray is folded up: 648 mm (W) x 630 mm (D) x1150 mm(H) 
(25-33/64 (W) x 24-13/16 (D) x 45-9/32 (H))
When tray is extended: 773 mm (W) x 630 mm (D) x1150 mm(H) 
(30-7/16 (W) x 24-13/16 (D) x 45-9/32 (H))
Not including stopper (40 mm (1-37/64)) when attached to machine
Weight Approx. 51 kg (Approx. 113 lbs.) Approx. 71 kg (Approx. 157
 lbs.)
Overall dimensions when
attached to machine773 mm (W) x 630 mm (D) (Separation from machine 400 mm)
(30-7/16 (W) x 
24-13/16 (D) (Separation from machine 15-3/4)
Name Punch module
Model*
1AR-PN4A AR-PN4B*2AR-PN4C*3AR-PN4D*3
Number of holes 2 3 or 2 4 4
Paper sizes for hole
punching
A3, B4, A4, A4R, B5,
B5R, 
11x17, 8-1/2x14,
8-1/2x13, 
8-1/2x11, 
8-1/2x11R3 holes: A3, A4, 
11 x 17, 
8-1/2 x 11
2 holes: 8-1/2x14, 
8-1/2x13, 
8-1/2 x 11R
A3, A4A3, B4, A4, A4R, B5,
B5R, 
11x17, 8-1/2x14, 
8-1/2x13, 
8-1/2x11, 
8-1/2x11R
Paper weight 60 to 256 g/m2 (16 to 68 lbs.)
Power supply Supplied from finisher / saddle stitch finisher
Dimensions 95 mm (W) x 560 mm (D) x 170 mm (H) (3-3/4
 (W) x 22-1/16 (D) x 6-45/64 (H))
Weight Approx. 3.5 kg (Approx. 7.8 lbs.)
NOTES
The following papers cannot be stapled and punched:
Special papers such as transparency film and label sheets
If mixed paper sizes are selected for stapling jobs, stapling will be automatically cancelled.
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							FINISHER AND SADDLE STITCH FINISHER
3-4
Finishing methods

 Sort mode
Sorted sets will be delivered.

 Group mode
Groups of copies of the same page will be
delivered.

 Offset mode
Each set of copies is offset from the preceding set to
allow easy separation.
(The offset function operates in the finisher / saddle
stitch finisher tray.)
The offset function cannot be selected when the
staple sort function is selected.
Offset width : Approx. 30 mm (Approx. 1-3/16)

 Staple sort mode
Output pages are sorted into sets by the sort function, and each set is stapled and delivered to the tray. The
centre of the paper can also be stapled and delivered to the lower saddle tray (only when using the saddle stitch
finisher). The relations between possible stapling positions, the paper feed direction, paper sizes that can be
used, and number of pages that can be stapled are shown below.
Two sheets (one sheet when using the saddle stitch function) of 256 g/m
2 (68 lbs.) paper can be included as
covers in the page stapling limit in the table below.
OriginalPrintouts
OriginalPrintouts
Offset mode Non-offset mode
Saddle stitch on
centrefold line.
(only when using 
the saddle stitch 
finisher)
Stapling positions
Top left corner of 
printouts
Lower left corner
of printouts
Centre left two
positions of
printoutsPortrait orientation Landscape orientation
Available paper sizes: 
A4, B5 and 8-1/2 x 11 
Stapling capacity: 
For each size, up to 50 sheets 
can be stapled
Same as above
Same as above
Paper in the portrait 
direction cannot be saddle 
stitched.Available paper sizes: 
A3, B4, 11 x 17  
Stapling capacity: 
For each size, up to 30 sheets 
can be stapled
Available paper sizes: 
A4R, 8-1/2 x 14, 8-1/2 x 13, 
8-1/2 x 11R
Stapling capacity: 
For each size, up to 30 sheets 
can be stapled
Available paper sizes: 
A3, B4, A4R, 11 x 17, 8-1/2 x 
14, 8-1/2 x 13, 8-1/2 x 11R
Stapling capacity: 
For each size, up to 30 sheets 
can be stapled
Same as above
Available paper sizes: 
A3, B4, A4R, 11 x 17, 8-1/2 x 
11R
Stapling capacity: 
For each size, up to 15 sheets 
can be stapled
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