Samsung Intensity 3 Manual

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Section 14: Warranty Infor mation
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC 
(“SAMSUNG”) warrants that SAMSUNG’s handsets and 
accessories (“Products”) are free from defects in material 
and workmanship under normal  use and service for the 
period commencing upon the date of purchase by the first 
consumer purchaser and continuing for the following 
specified period of time after that date:
What is not covered?
This Limited Warranty is condit ioned upon proper use of the 
Product.  This Limited Warranty does not cover: (a) defects or damage 
resulting from accident, misuse, abnormal use, abnormal 
conditions, improper storage, exposure to liquid, moisture, 
dampness, sand or dirt, negl
ect, or unusual physical, 
electrical or electromechanical stress; (b) scratches, dents 
and cosmetic damage, unless caused by SAMSUNG; 
(c) defects or damage resulting from excessive force or use 
of a metallic object when pressing on a touch screen; 
(d) equipment that has the serial number or the 
enhancement data code remo ved, defaced, damaged, 
altered or made illegible; (e) ordinary wear and tear; 
(f) defects or damage resulting from the use of Product in 
conjunction or connection with accessories, products, or 
ancillary/peripheral equipment no t furnished or approved by 
SAMSUNG; (g) defects or dama ge resulting from improper 
testing, operation, maintenance, installation, service, or 
adjustment not furnished or  approved by SAMSUNG; 
(h) defects or damage resulting  from external causes such as 
collision with an object, fire, flooding, dirt, windstorm, 
lightning, earthquake, exposure to  weather conditions, theft, 
blown fuse, or improper use of any electrical source; 
(i) defects or damage resulting from cellular signal reception 
Phone
1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days
Other Phone Accessories 1  Year 
						

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or transmission, or viruses or other software problems 
introduced into the Product; or
 (j) Product used or purchased 
outside the United States. This Limited Warranty covers 
batteries only if battery capacity falls below 80% of rated 
capacity or the battery leaks, and this Limited Warranty does 
not cover any battery if (i) the  battery has been charged by a 
battery charger not specified or approved by SAMSUNG for 
charging the battery; (ii) any of the seals on the battery are 
broken or show evidence of tamp ering; or (iii) the battery has 
been used in equipment othe r than the SAMSUNG phone for 
which it is specified.
What are SAMSUNG’s obligations?
During the applicable warranty period, provided the Product 
is returned in accordance wi th the terms of this Limited 
Warranty, SAMSUNG will repair or replace the Product, at 
SAMSUNG’s sole option, withou t charge. SAMSUNG may, at 
SAMSUNG’s sole option, use rebuilt, reconditioned, or new 
parts or components when repairing any Product, or may 
replace the Product with a rebuilt, reconditioned or new 
Product. 
Repaired/replaced cases, pouches and holsters will be 
warranted for a period of ninety (90) days. All other repaired/
replaced Products will be warran ted for a period equal to the  remainder of the original Limi
ted Warranty on the original 
Product or for ninety (90) days, whichever is longer. All 
replaced Products, parts, components, boards and 
equipment shall become the prop erty of SAMSUNG. Except to 
any extent expressly allowed by applicable law, transfer or 
assignment of this Limited Warranty is prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must 
return the Product to an authorized phone service facility in 
an adequate container for shipping, accompanied by the 
sales receipt or comparable proof of sale showing the 
original date of purchase, th e serial number of the Product 
and the seller’s name and address. 
To obtain assistance on where to deliver the Product, please 
call SAMSUNG Customer Care at 1-888-987-4357. If 
SAMSUNG determines that any Product is not covered by this 
Limited Warranty, you must pay  all parts, shipping, and labor 
charges for the repair or  return of such Product.
You should keep a separate backup copy of any contents of 
the Product before delivering the Product to SAMSUNG for 
warranty service, as some or all of the contents may be 
deleted or reformatted during the course of warranty service. 
						

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What are the limits on SAMSUNG’s liability?
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF 
SAMSUNG’S RESPONSIBILITIES, AND THE EXCLUSIVE 
REMEDY REGARDING THE PRODUCTS. 
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT 
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY 
AND FITNESS FOR A PARTICULAR  PURPOSE, ARE LIMITED TO 
THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT 
SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF 
THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT 
LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF 
USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, 
PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, 
SPECIAL, CONSEQUENTIAL OR  PUNITIVE DAMAGES; OR 
DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE 
PRODUCT. SOME STATES AND JURISDICTIONS DO NOT 
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY 
LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL 
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS 
AND DISCLAIMERS MAY NOT APPLY TO YOU.
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS, 
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO 
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE  OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR 
EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR 
THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR 
EQUIPMENT WITH THE PRODUCT, WHETHER SUCH 
THIRD-PARTY SOFTWARE OR EQ
UIPMENT IS INCLUDED WITH 
THE PRODUCT DISTRIBUTED BY  SAMSUNG OR OTHERWISE. 
RESPONSIBILITY FOR THE QU ALITY, CAPABILITIES, 
OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY 
SUCH THIRD-PARTY SOFTWA RE OR EQUIPMENT RESTS 
SOLELY WITH THE USER AND  THE DIRECT VENDOR, OWNER 
OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR 
EQUIPMENT.
Nothing in the Product instructions or information shall be 
construed to create an express warranty of any kind with 
respect to the Products. No agent, employee, dealer, 
representative or reseller is auth orized to modify or extend 
this Limited Warranty or to make binding representations or 
claims, whether in advertising,  presentations or otherwise, 
on behalf of SAMSUNG regarding the Products or this Limited 
Warranty.
This Limited Warranty gives you specific legal rights, and you 
may also have other rights that vary from state to state. 
						

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What is the procedure for resolving disputes?
ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM 
THIS LIMITED WARRANTY OR THE SALE, CONDITION OR 
PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED 
EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, 
AND NOT BY A COURT OR JURY. 
Any such dispute shall not be combined or consolidated with 
a dispute involving any other pers on’s or entity’s Product or 
claim, and specifically, without limitation of the foregoing, 
shall not under any circumstances proceed as part of a class 
action. The arbitration shall  be conducted before a single 
arbitrator, whose award may not exceed, in form or amount, 
the relief allowed by the applicable law. The arbitration shall 
be conducted according to  the American Arbitration 
Association (AAA) Commercial Ar bitration Rules applicable to 
consumer disputes. This arbitration provision is entered 
pursuant to the Federal Arbitration Act. The laws of the State 
of Texas, without reference to its choice of laws principles, 
shall govern the interpretation of the Limited Warranty and all 
disputes that are subject to  this arbitration provision. The 
arbitrator shall decide all issues of interpretation and 
application of this arbitration provision and the Limited 
Warranty. For any arbitration in which your total damage claims, 
exclusive of attorney fees and expert witness fees, are 
$5,000.00 or less (“Small Claim”), the arbitrator may, if you 
prevail, award your reasonable attorney fees, expert witness 
fees and costs as part of any award, but may not grant 
SAMSUNG its attorney fees, expert witness fees or costs 
unless it is determined that the claim was brought in bad 
faith. In a Small Claim case, you shall be required to pay no 
more than half of the total administrative, facility and 
arbitrator fees, or $50.00 of su
ch fees, whichever is less, and 
SAMSUNG shall pay the remainder of such fees. 
Administrative, facility and arbitrator fees for arbitrations in 
which your total damage claims, exclusive of attorney fees 
and expert witness fees, exceed $5,000.00 (“Large Claim”) 
shall be determined according to AAA rules. In a Large Claim 
case, the arbitrator may grant to the prevailing party, or 
apportion among the parties, reasonable attorney fees, 
expert witness fees and costs.  Judgment may be entered on 
the arbitrator’s award in any court of competent jurisdiction.
This arbitration provision also applies to claims against 
SAMSUNG’s employees, representatives and affiliates if any 
such claim arises from the Product’s sale, condition or 
performance. 
						

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You may opt out of this dispute resolution procedure by 
providing notice to SAMSUNG no  later than 30 calendar days 
from the date of the first consumer purchaser’s purchase of the 
Product. To opt out, you must send notice by e-mail to 
[email protected], with th e subject line: “Arbitration 
Opt Out.” You must include in the opt out e-mail (a) your name 
and address; (b) the date on  which the Product was purchased; 
(c) the Product model name or  model number; and (d) the IMEI 
or MEID or Serial Number, as applicable, if you have it (the IMEI 
or MEID or Serial Number can  be found (i) on the Product box; 
(ii) on the Product information screen, which can be found 
under “Settings;” (iii) on a label  on the back of the Product 
beneath the battery, if the battery is removable; and (iv) on the 
outside of the Product if the battery is not removable). 
Alternatively, you may opt out by calling 1-888-987-4357 no 
later than 30 calendar days from the date of the first consumer 
purchaser’s purchase of the Product and providing the same 
information. These are the only two forms of notice that will be 
effective to opt out of this dis pute resolution procedure. Opting 
out of this dispute resolution  procedure will not affect the 
coverage of the Limited Warranty in any way, and you will 
continue to enjoy the benefi ts of the Limited Warranty. Severability
If any portion of this Limited Warranty is held to be illegal or 
unenforceable, such partial ille
gality or unenforceability shall 
not affect the enforceability of  the remainder of the Limited 
Warranty.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using 
the standard methods, the data only appears to be removed 
on a superficial level, and it may be possible for someone to 
retrieve and reuse the data by means of special software.
To avoid unintended informatio n leaks and other problems of 
this sort, it is recommended that the device be returned to 
Samsung’s Customer Care Center for an Extended File 
System (EFS) Clear which will eliminate all user memory and 
return all settings to default settings. Please contact the 
Samsung Customer Care Center for details.
Important!: Please provide warranty information (proof of  purchase) to Samsung’s Customer Care Center in 
order to provide this service at no charge. If the 
warranty has expired on the device, charges may 
apply. 
						

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Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2012 Samsung Telecommunications America, LLC. All 
rights reserved.
No reproduction in whole or in part allowed without prior 
written approval. Specifications and availability subject to 
change without notice. [111611]
End User License Agreement for 
Software
IMPORTANT. READ CAREFULLY: This End User License 
Agreement (“EULA”) is a legal agreement between you 
(either an individual or a single entity) and Samsung 
Electronics Co., Ltd. for  software owned by Samsung 
Electronics Co., Ltd. and its affiliated companies and its third 
party suppliers and licensors that accompanies this EULA, 
which includes computer software and may include 
associated media, printed materi als, “online” or electronic 
documentation (“Software”).  BY CLICKING THE “I ACCEPT” BUTTON (OR IF YOU BYPASS 
OR OTHERWISE DISABLE TH
E “I ACCEPT”, AND STILL 
INSTALL, COPY, DOWNLOAD, ACCESS OR OTHERWISE USE 
THE SOFTWARE), YOU AGREE TO  BE BOUND BY THE TERMS 
OF THIS EULA. IF YOU DO NOT ACCEPT THE TERMS IN THIS 
EULA, YOU MUST CLICK THE “DECLINE” BUTTON, AND 
DISCONTINUE USE OF THE SOFTWARE.
1. GRANT OF LICENSE. Samsung grants you the following 
rights provided that you comply with all terms and conditions 
of this EULA: You may install, use, access, display and run 
one copy of the Software on th e local hard disk(s) or other 
permanent storage media of one computer and use the 
Software on a single computer or a mobile device at a time, 
and you may not make the Software available over a network 
where it could be used by multiple computers at the same 
time. You may make one copy of the Software in 
machine-readable form for backup purposes only; provided 
that the backup copy must include all copyright or other 
proprietary notices cont ained on the original.
2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung 
reserves all rights not expressl y granted to you in this EULA. 
The Software is protected by co pyright and other intellectual 
property laws and treaties. Samsung or its suppliers own the  
						

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title, copyright and other intellectual property rights in the 
Software. The Software is licensed, not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not reverse 
engineer, decompile, disassemble, or otherwise attempt to 
discover the source code or algorithms of, the Software 
(except and only to the extent that such activity is expressly 
permitted by applicable law not withstanding this limitation), 
or modify, or disable any features of, the Software, or create 
derivative works based on th
e Software. You may not rent, 
lease, lend, sublicense or provide commercial hosting 
services with the Software.
4. CONSENT TO USE OF DATA. You agree that Samsung and 
its affiliates may collect and use technical information 
gathered as part of the product support services related to 
the Software provided to you, if  any, related to the Software. 
Samsung may use this information solely to improve its 
products or to provide customized  services or technologies to 
you and will not disclose this information in a form that 
personally identifies you.
5. UPGRADES. This EULA applies to updates, supplements 
and add-on components (if an y) of the Software that 
Samsung may provide to you or make available to you after 
the date you obtain your initial copy of the Software, unless  we provide other terms along 
with such upgrade. To use 
Software identified as an upgra de, you must first be licensed 
for the Software identified by Samsung as eligible for the 
upgrade. After upgrading,  you may no longer use the 
Software that formed the basis for your upgrade eligibility.
6. SOFTWARE TRANSFER. You may not transfer this EULA or 
the rights to the Software granted herein to any third party 
unless it is in connection with the sale of the mobile device 
which the Software accompanied.  In such event, the transfer 
must include all of the Softwa re (including all component 
parts, the media and printed materials, any upgrades, this 
EULA) and you may not retain  any copies of the Software. 
The transfer may not be an indirect transfer, such as a 
consignment. Prior to the transf er, the end user receiving the 
Software must agree to all the EULA terms.
7. EXPORT RESTRICTIONS. You acknowledge that the 
Software is subject to export restrictions of various countries. 
You agree to comply with all applicable international and 
national laws that apply to the Software, including the U.S. 
Export Administration Regulations, as well as end user, end 
use, and destination restrictions issued by U.S. and other 
governments. 
						

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8. TERMINATION. This EULA is effective until terminated. Your 
rights under this License will terminate automatically without 
notice from Samsung if you fail to comply with any of the 
terms and conditions of this EU
LA. Upon termination of this 
EULA, you must cease all use of  the Software and destroy all 
copies, full or partial, of the Software.
9. THIRD-PARTY APPLICATIONS. Certain third-party 
applications may be included with, or downloaded to this 
mobile device. SAMSUNG makes no representations 
whatsoever about any of these applications. Since SAMSUNG 
has no control over such applications, Purchaser 
acknowledges and agrees that SAMSUNG is not responsible 
for the availability of such applications and is not responsible 
or liable for any content, advertising, products, services, or 
other materials on or available from such applications. 
Purchaser expressly acknowledges and agrees that use of 
third-party applications is at Purchaser’s sole risk and that 
the entire risk of unsatisfac tory quality, performance, 
accuracy and effort is with Purchaser. It is up to Purchaser to 
take precautions to ensure that  whatever Purchaser selects 
to use is free of such items as viruses, worms, Trojan horses, 
and other items of a destructiv e nature. References on this 
mobile device to any names, ma rks, products, or services of 
any third-parties are provided solely as a convenience to  Purchaser, and do not constitu
te or imply an endorsement, 
sponsorship, or recommendation of, or affiliation with the 
third-party or its products an d services. Purchaser agrees 
that SAMSUNG shall not be respon sible or liable, directly or 
indirectly, for any damage or loss caused or alleged to 
caused by, or in connection with, use of or reliance on any 
such third-party content, products, or services available on 
or through any such application. Purchaser acknowledges 
and agrees that your use of any third-party application is 
governed by such third-party application provider’s Terms of 
Use, License Agreement, Privacy Policy, or other such 
agreement and that any information or personal data you 
provide, whether knowingly or unknowingly, to such third-
party application provider, will be subject to such third-party 
application provider’s privacy policy, if such a policy exists. 
SAMSUNG DISCLAIMS ANY RESPONSIBILITY FOR ANY 
DISCLOSURE OF INFORMATION OR ANY OTHER PRACTICES 
OF ANY THIRD-PARTY APPLICATION PROVIDER.
10. Disclaimer of Warranty Regarding Third-Party 
Applications. SAMSUNG DOES  NOT WARRANT OR MAKE ANY 
REPRESENTATIONS REGARDING THE AVAILABILITY, USE, 
TIMELINESS, SECURITY, VALIDITY, ACCURACY, OR 
RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR 
OTHERWISE RESPECTING, THE CONTENT OF ANY  
						

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THIRD-PARTY APPLICATION WHETHER SUCH THIRD-PARTY 
APPLICATION IS INCLUDED WITH THE PRODUCT 
DISTRIBUTED BY SAMSUNG, IS DOWNLOADED, OR 
OTHERWISE OBTAINED. USE OF ANY THIRD-PARTY 
APPLICATION IS DONE AT 
PURCHASER’S OWN DISCRETION 
AND RISK AND PURCHASER IS SOLELY RESPONSIBLE FOR 
ANY DAMAGE TO YOUR MOBILE DEVICE OR LOSS OF DATA 
THAT RESULTS FROM THE DOWNL OADING OR USE OF SUCH 
THIRD-PARTY APPLICATIONS. SAMSUNG EXPRESSLY 
DISCLAIMS ANY WARRANTY REGARDING WHETHER 
PURCHASER’S PERSONAL INFO RMATION IS CAPTURED BY 
ANY THIRD-PARTY APPLICATION PROVIDER OR THE USE TO 
WHICH SUCH PERSONAL INFO RMATION MAY BE PUT BY 
SUCH THIRD-PARTY APPLICATION PROVIDER. ANY 
THIRD-PARTY APPLICATIONS PROVIDED WITH THIS MOBILE 
DEVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” 
BASIS, WITHOUT WARRANTIES OF ANY KIND FROM 
SAMSUNG, EITHER EXPRESS OR IMPLIED. TO THE FULLEST 
EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, 
SAMSUNG DISCLAIMS ALL WARRANTIES EXPRESS, IMPLIED, 
OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED 
WARRANTIES OF MERCHANTABILITY, SATISFACTORY 
QUALITY OR WORKMANLIKE EFFORT, FITNESS FOR A 
PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY,  ACCURACY, LACK OF VIRUSES, QUIET ENJOYMENT, 
NON-INFRINGEMENT OF THIRD PARTY RIGHTS OR OTHER 
VIOLATION OF RIGHTS. SAMSUNG DOES NOT WARRANT 
AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE 
THIRD-PARTY APPLICATION, THAT THE FUNCTIONS 
CONTAINED IN THE THIRD-PARTY APPLICATION WILL MEET 
PURCHASER’S REQUIREMENTS, THAT THE OPERATION OF 
THE THIRD-PARTY APPLICATION WILL BE UNINTERRUPTED 
OR ERROR-FREE, OR THAT DEFECTS IN THE THIRD-PARTY 
APPLICATION WILL BE CORRECTED. PURCHASER ASSUMES 
THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, 
OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW 
EXCLUSIONS OR LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR 
EXCLUSIONS MAY NOT APPLY TO YOU. NO ADVICE OR 
INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY 
PURCHASER FROM SAMSUNG SHALL BE DEEMED TO ALTER 
THIS DISCLAIMER OF WARRANTY REGARDING THIRD-PARTY 
APPLICATIONS, OR TO CREATE ANY WARRANTY.
11. Limitation of Liability. SAMSUNG WILL NOT BE LIABLE 
FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR 
RELATING TO THE USE OR THE INABILITY TO USE ANY 
THIRD-PARTY APPLICATION, ITS CONTENT OR 
FUNCTIONALITY, INCLUDING BUT NOT LIMITED TO DAMAGES  
						

							Warranty Information       205
CAUSED BY OR RELATED TO ERRORS, OMISSIONS, 
INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR 
TRANSMISSION, COMPUTER VIRUS, FAILURE TO CONNECT, 
NETWORK CHARGES, AND ALL OTHER DIRECT, INDIRECT, 
SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL 
DAMAGES EVEN IF SAMSUNG HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO 
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL 
OR CONSEQUENTIAL DAMAGES,
 SO THE ABOVE LIMITATION 
OR EXCLUSION MAY NOT APPLY TO YOU. NOT 
WITHSTANDING THE FOREGOING, SAMSUNG’S TOTAL 
LIABILITY TO PURCHASER FOR ALL LOSSES, DAMAGES, 
CAUSES OF ACTION, INCLUDIN G BUT NOT LIMITED TO THOSE 
BASED ON CONTRACT, TORT, OR OTHERWISE, ARISING OUT 
OF PURCHASER’S USE OF THIRD-PARTY APPLICATIONS ON 
THIS MOBILE DEVICE, OR ANY OTHER PROVISION OF THIS 
EULA, SHALL NOT EXCEED THE AMOUNT PURCHASER PAID 
SPECIFICALLY FOR ANY SUCH THIRD-PARTY APPLICATION 
THAT WAS INCLUDED WITH THIS MOBILE DEVICE. THE 
FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS 
(INCLUDING SECTIONS 9, 10, AND 11) SHALL APPLY TO THE 
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF 
ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. 12. U.S. Government End Users Restricted Rights. The 
Software is licensed only with restricted rights and as 
commercial items consisting of commercial software 
and commercial software documentation with only those 
rights as are granted to all ot
her end users pursuant to the 
terms and conditions herein. All Software and Products 
provided to the United States Government pursuant to 
solicitations issued on or afte r December 1, 1995 is provided 
with the commercial rights and restrictions described 
elsewhere herein. All Software and Products provided to the 
United States Government pur suant to solicitations issued 
prior to December 1, 1995 are provided with RESTRICTED 
RIGHTS as provided for in FAR, 48 CFR 52.227-14 (JUNE 
1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as 
applicable.
13. APPLICABLE LAW. This EULA is governed by the laws of 
TEXAS, without regard to conflicts of laws principles. This 
EULA shall not be governed  by the UN Convention on 
Contracts for the International Sale of Goods, the application 
of which is expressly excluded. If a dispute, controversy or 
difference is not amicably settled, it shall be finally resolved 
by arbitration in Seoul, Korea in accordance with the 
Arbitration Rules of the Korean Commercial Arbitration Board.