Samsung Dcs Hotel Operator General Description Manual

CONTENTS
5–4
5.4 UNDERWRITERS LABORATORIES
The PROSTAR DCS system has been tested to comply with safety standards in the United
States as listed below. This system is listed with Underwriters Laboratories.
LISTED
83X3
E118093
Project No.: 98NK12209
5.5 MUSIC ON HOLD WARNING
IMPORTANT NOTICE: In accordance with US copyright laws, a license may be required
from the American Society of Composers, Authors and Publishers (ASCAP) or other simi-
lar organizations if copyrighted music is transmitted through the...

CONTENTSPART 6. HOTEL / MOTEL FEATURE PACKAGE
6.1 GENERAL OVERVIEW
The DCS Hotel Operator software package combines the DCS business features with
additional features created for the Hotel/Motel industry. This combination meets the re- 
quirements of the hotel general business offices as well as those of the hotel guest. 
Samsung 
“ Hotel Operator ” is designed to operate in small to medium sized hotels, up to
approximately 75 rooms, without the additional cost of a Property Manage\
ment System 
(PMS)....

CONTENTS
6–1.2
DCS SOFTWARE MODIFICATIONS
FOR HOTEL / MOTEL PACKAGE
1. ACCOUNT CODES
Both FORCED and VOLUNTARY account codes have been eliminated in the Hotel/Motel
software package.
2. AUTHORIZATION CODE TABLE
The number of entries in the Authorization Code table has been reduced from 250 to 64
entries.
3. CID REVIEW BLOCKS
The number of CID / REVIEW blocks on the system has been reduced from 1000 to 250.
4. DID TRANSLATION TABLE
The number of entries in the DID translation table has been reduced from...

CONTENTS
6.2 HOTEL / MOTEL FEATURES
CALL COSTINGROOM STATUS UPDATE
CHECK IN / CHECK OUTAUTOMATIC (DAILY TIMER)
DEPOSIT POSTINGMANUAL
GUEST SERVICES BILLINGSTAFF I.D. CODES (64)
100 ITEM CODES WITH COSTINGSTATION TYPES
LOBBY PHONE SERVICEBUSINESS OFFICE
PRINTED REPORTSHOTEL ADMINISTRATOR
PHONE BILLMEETING ROOM
GUEST AND MEETING ROOM BILLGUEST NO SMOKING ROOM
ROOM STATUSGUEST SMOKING ROOM
WAKE UP CALL ACTIVITYTELEPHONE CREDIT LIMIT
ROOM DIALING RESTRICTIONSTRANSACTION RECORD OUTPUT (TO PMS)
ROOM STATUS...

CONTENTS
DEPOSIT POSTING
The credit feature allows any Administrator keyset to add a cash deposit to a room
bill, to offset charges already incurred or to prepay either the room or phone charges
or both. This feature requires a CREDIT key to be assigned to the administration
phones.
GUEST SERVICES BILLING
The guest service billing feature allows a staff member, to enter an item code and
a dollar amount to a specific room bill using specific telephone stations. The dollar
amount entered at time of sale...

CONTENTS
The SIM port will be assigned as HM REPT. The DCS supports up to two (2) SIMS
maximum. Following is a brief description of each report.
Unlike an expensive Property Management System, with virtually unlimited data
storage space, the DCS cannot maintain transaction information indefinitely. For
this reason, guest room and meeting room information is purged at check out.
Similarly the phone bill information will also be deleted, when specified. In order to
provide a permanent record, it is...

CONTENTS
ROOM STATUS CONDITIONS
The system will indicate the status of each guest or meeting room when r\
equested. 
See Room Status Review. The five possible conditions are: 
•AVAILABLE  – Ready to check in.
 OCCUPIED  – Guest is checked in.
 NEEDS CLEANING  – Condition after check out or morning update for all occu-
pied rooms.
 NEEDS MAINTENANCE  – Temporary condition for rooms requiring some re-
pair or maintenance.
 HOLD (LATE CHECK OUT)  – Indicates a guest requires a late check out so
hotel...

CONTENTS
1= Room cleaned. This updates the room status to either AVAILABLE or OCCU-
PIED.
2= Room needs maintenance. This makes the room NOT AVAILABLE for check
in.
3= Room repaired. This updates the room status to either AVAILABLE or OCCU-
PIED.
STAFF I.D. CODES
These are authorization codes that hotel employees must enter to access various
Hotel / Motel features. These codes will appear on the Room Bill printout to indi-
cate who posted the charges to a specific room. They provide a measure of secu-...

CONTENTS
TRANSACTION RECORD OUTPUT
The DCS Hotel / Motel software provides an output for all Hotel / Motel transac-
tions. Any transactions, related to guest or meeting rooms, that take place within
the hotel system, will be immediately sent –”on the fly” to this output serial interface
module (SIM). The SIM port will be assigned as PMS. This transaction stream
would typically be connected to a PC with a PMS software package, for system
reports.
WAKE UP CALLS
The DCS Hotel / Motel software package...

CONTENTS
6.3 HOTEL / MOTEL ADMINISTRATOR GUIDE
HOTEL / MOTEL
System Administrator Guide
for the SAMSUNG DCS System
6–3.1