Samsung Dcs Hotel Operator General Description Manual
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CONTENTS 2–10 Serial Interface Module (SIM) (See Figure 2–17) Provides an RS232 connection required for SMDR, PCMMC and TSAPI Connects to any DLI circuit FIGURE 2–17 FIGURE 2–18 Computer Telephony Module (CTM) (See Figure 2–18) Provides RS232 connection via DB9 for TAPI applications Connects with any DLI port
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CONTENTS 2–11 64 Button Module (See Figure 2–19) 64 programmable keys Available in almond and charcoal A maximum of 2 can be assigned to any DCS keyset to provide additional programmable keys A maximum of 4 per DCS System FIGURE 2–19 Single Line Telephone (See Figure 2–20) Four fixed function keys: hold, flash, new call, and monitor. Data Port: selectable to share station ex- tension or utilize a separate extension On hook dialing Message Waiting/Ring Indicator Desk or wall mounted Ring volume...
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CONTENTS 3–1 PART 3. SPECIFICATIONS The following tables provide technical data for the DCS hybrid/key telephone system. 3.1a ELECTRICAL SPECIFICATIONS (PSU 40) AC INPUT 112 (88–132) VAC (48–63 Hz) POWER CONSUMPTION (MAX) 97 WATTS MAX. PER CABINET FUSE RATING 3 AMP BTU RATING (MAX) 5.5 BTU/MINUTE DC OUTPUT +5 VOLTS 4.5 AMPS MAX -5 VOLTS 0.5 AMPS MAX -48 VOLTS 1.5 AMPS MAXIMUM 3.1bELECTRICAL SPECIFICATIONS (PSU 60) AC INPUT 112 (88–132) VAC (48–63 Hz)* 240 (180–270) VAC (48–63 Hz) POWER CONSUMPTION...
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CONTENTS 3–2 3.2DIMENSIONS AND WEIGHTS HEIGHT WIDTH DEPTH WEIGHT DCS BASIC SYSTEM: SINGLE CABINET 21 16 7 20 lb. EXPANDED SYSTEM: TWO CABINETS 21 38 7 40 lb. EXPANDED SYSTEM: THREE CABINETS 21 60 7 60 lb. DIGITAL KEYSET (ALL MODELS) 4.25 8.50 9 2.563 lb. ADD-ON MODULE 4.25 4.25 9 1.188 lb. DOOR PHONE 5 3.88 1.25 6.8 oz. 3.3ENVIRONMENTAL LIMITS OPERATING TEMPERATURE 32–104 °F/0–40 °C STORAGE TEMPERATURE -13–158 °F/-25–70 °C HUMIDITY...
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CONTENTS 3–3 3.5SYSTEM TONES TONE FREQUENCIES CADENCE DIAL TONE 350 + 440 Hz CONTINUOUS RINGBACK TONE 440 + 480 Hz 1 sec on + 3 sec off DID RINGBACK TONE 440 + 480 Hz 2 sec on + 4 sec off BUSY TONE 480 + 620 Hz 0.5 sec on + 0.5 sec off DND/NO MORE CALLS 480 + 620 Hz 0.25 sec on + 0.25 sec off TRANSFER/CONF 350 + 440 Hz 0.1 sec on + 0.1 sec off CONFIRMATION TONE 350 + 440 Hz 0.05 sec on + 0.05 sec off ERROR TONE 480 + 620 Hz 0.05 sec of tone 1/0.05 sec of tone 2 SYSTEM TONES
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CONTENTS 3–4 3.6KEYSET LED INDICATIONS CONDITION LED COLOR LED ON LED OFF LINE IDLE OFF –OFF LINE IN USE RED/GREEN STEADY – RECALL AMBER 500 ms 500 ms CALL ON HOLD RED/GREEN 500 ms 500 ms RINGING C.O. CALL GREEN 100 ms 100 ms RINGING INTERNAL CALL GREEN 100 ms 100 ms DND INDICATION RED 112 IPM for 500 ms 500 ms OPERATOR CALLS RED 100 ms 100 ms ANS/RLS (DND)* RED 112 IPM for 500 ms 500 ms ANS/RLS (HDSET MODE) RED STEADY – TRSF (FORWARD ALL) RED STEADY – *Overrides headset mode
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CONTENTS3.7aRESERVE POWER DURATION ESTIMATES (in minutes)* NO. OF UPS CAPACITY IN VOLT AMPS (VA) PSU 40 CABINETS250 400 450 600 900 1250 2000 1 1430405480130280 2 N/A 10 18 20 38 65 145 3 N/A N/A 8 10 22 35 70 *These are approximate values. Specific UPS devices, due to their internal construction, can have greater or lesser values. 3.7bRESERVE POWER DURATION ESTIMATES (in minutes)* NO. OF UPS CAPACITY IN VOLT AMPS (VA) PSU 60 CABINETS250 400 450 600 900 1250 2000 1 1226384977107258 2 N/A8...
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CONTENTS 4–1.1 PART 4. BUSINESS FEATURE PACKAGE SYSTEM FEATURES Account Code EntryForcedVoluntaryAll Call Voice PageAttention ToneAuthorization CodesForcedVoluntaryAuto Attendant† Automatic HoldBackground MusicCaller Identification† Automatic Number Identification (ANI)and Caller IDName/Number DisplayNext CallSave CID/ANI NumberStore CID/ANI NumberInquire Park/HoldCID/ANI Review ListInvestigateAbandon Call List (50)CID/ANI on SMDRNumber to Name Translation (350)Call ForwardingAll CallsBusyForward DNDNo...
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CONTENTS 4–1.2 4.1 SYSTEM FEATURE DESCRIPTIONS ACCOUNT CODE ENTRY Station users may enter an account code (maximum 12 digits) before hanging up from a call. This account code will appear in the SMDR printout for that call record. Keyset users may enter this code using an account (ACCT) key without interrupt- ing a conversation. Single line telephone users must temporarily interrupt the call by hook-flashing and dialing the feature access code. Account codes can be up to 12 digits long. FORCED When...
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CONTENTS 4–1.3 AUTO ATTENDANT The integrated digital automated attendant feature provides eight ports per card for simultaneous answering and call processing. A maximum of five cards per system totaling 40 ports can be installed to handle high traffic applications. Sixteen profes- sionally recorded prompts inform callers of the progress of their calls. Several ex- amples are the following: “I’m sorry. There is no answer,” “That station is busy” and “Invalid number. Please try again.” Two minutes of...