Ricoh Sp C410dn Service Manual

							Additional Troubleshooting
169
9
Note
❒If the printer is still not operating satisfactorily, contact your sales or service
representative. Consult with the store where the printer was purchased for
information about the location of sales or service representatives.
Alert-notification level was 
changed, and e-mail stopped ar-
riving.If an Alert-notification e-mail, set with the earlier notification 
level, arrives, later e-mail will not be sent, even if the notifi-
cation level is changed after.
When no date information is in-
cluded in sent e-mail, the mail 
server has a malfunction.Make the setting for obtaining time information from the 
SNTP server. Refer to the Web Image Monitors Help to the 
settings.
Printing using Bluetooth is 
slow.When using the optional Bluetooth interface unit, do the fol-
lowing:
 Transmit fewer print jobs.
 Make sure no IEEE 802.11b (wireless LAN) or other Blue-
tooth devices are in use.
Interference may occur with the IEEE 802.11b wireless 
LAN interface board. Such interference may affect the 
transmission speed and other functions.
 Transmissions between the client computer and the 
printer can be blocked by obstructions. Move the printer 
or client computer if necessary.
When you use a Bluetooth connection, print jobs are trans-
mitted relatively slowly. Problems Solutions 
						

							Troubleshooting
170
9 
						

							171
10. Removing Misfed Paper
Removing Misfed Paper
An error message appears if a paper misfeed occurs. The error message gives the
location of the misfeed.
Important
❒Misfed paper may be covered in toner. Be careful not to get toner on your
hands or clothes.
❒Toner on prints made after removing misfed paper may be loose (inadequate-
ly fused). Make a few test prints until smudges no longer appear.
❒Do not forcefully remove misfed paper, it will tear. Torn pieces remaining in-
side the printer will cause further misfeeds and possibly damage the printer. 
						

							Removing Misfed Paper
172
10When the Paper Misfeed Message Appears 
(Cover A)
 If the “Press A to open cover and remove paper.” message appears:
A paper misfeed occurs in the paper feeding. Open the front cover (A) to re-
move the misfed paper.
R CAUTION:
R CAUTION:
Important
❒Remove the paper from the bypass tray before opening the front cover.
❒If a misfeed occurs when using the bypass tray, open the front cover, and then
remove the misfed paper.
ACarefully open the printers front cover (A) of by pulling left and right side
levers. The inside of the machine becomes very hot. Do not touch the parts with a 
“v” label (means hot surface). Touching a part with a “v” label (means hot 
surface) could result in a burn.
When pulling the paper tray out, be careful not to pull it strongly. If you do, 
the tray might fall and cause an injury.
AQC018S 
						

							When the Paper Misfeed Message Appears (Cover A)
173
10
BRemove misfed paper slowly.
If you cannot find the misfed paper, look inside the printer.
CIf a misfeed occurs in the output area of the fusing unit, open the output
cover by pulling back the levers marked “A1” (left and right on the fusing
units upper side).
AQC171S
AQC174S
AQC175S 
						

							Removing Misfed Paper
174
10
DRemove misfed paper slowly.
EClose the output cover of the fusing unit.
FCarefully close the front cover (A).
If the error message remains displayed even you have removed the misfed
paper, check the input tray for a paper misfeed.
GPull out the paper tray, and then carefully remove any misfed paper.
HPush in the paper tray. Make sure the tray is securely inserted to avoid paper
jams.
Note
❒When a paper form the paper tray 3 causes a misfeed, pull out the paper
tray 1 and 2 to remove the jammed paper. Pull out the paper tray with force
if it is difficult to pull it out completely.
❒When closing the front cover, push the upper side of the cover firmly. After
closing the cover, check that the error is cleared.
AQC177S
AET178S 
						

							When the Paper Misfeed Message Appears (Cover Z)
175
10 When the Paper Misfeed Message Appears 
(Cover Z)
 If the “Press Z to open cover and remove paper.” message appears:
A paper misfeed occurs in the duplex unit. Open the front cover (Z) to remove
the misfed paper.
AOpen the printers front cover (Z) by pressing the button on the right side.
BCarefully remove misfed paper.
CCarefully close the front cover (Z).
Note
❒When closing the front cover, push the upper side of the cover firmly. After
closing the cover, check that the error is cleared.
AQC016S
AET179S 
						

							Removing Misfed Paper
176
10 
						

							177
11. Appendix
Moving and Transporting the Printer
R CAUTION:
Repack the printer in its original packing materials for transporting.
Note
❒The printer weighs approximately 50 kg (110.3 lb.).
Important
❒Be sure to disconnect all cables from the printer before transporting it.
❒The printer is a precision piece of machinery. Take care to avoid damage dur-
ing shipment.
❒If the optional paper feed unit is installed, remove it from the printer, and
then move them separately. When moving the machine, each person should hold the handles that are 
located on opposite sides, and then lift it slowly. Lifting it carelessly or drop-
ping it may cause an injury.
When you move the printer, remember to unplug the power cord from the 
wall outlet to avoid a fire or an electric shock.
When you pull out the plug from the socket, grip the plug, not the cord, to 
avoid damaging the cord and causing a fire or an electric shock.
When moving the printer after use, do not take out any of the Toners, Photo 
Conductor Units, nor the Waste Toner Bottle to prevent toner spill inside the 
machine. 
						

							Appendix
178
11
Moving the Printer
R CAUTION:
Moving the printer in a short distance
ABe sure to check the following points:
 The power switch is turned off.
 The power cable is unplugged from the wall outlet.
 The interface cable is unplugged from the printer.
BIf the external options are installed, remove them.
See Setup Guide and follow the steps backwards for removing options.
CLift the printer with two people by using the inset grips on both side of the
printer, and then move it horizontally to the place where you want to install
it.
DIf you removed options, reinstall them.
See Setup Guide for installing options.
Note
❒Be sure to move the printer horizontally. To prevent toner from scattering,
move the printer slowly.
❒If the optional paper feed unit is installed, remove it from the printer, and
then move them separately. When lifting the machine, use the inset grips on both sides. Otherwise the 
printer could break or cause an injury if dropped.
Before moving the machine, unplug the power cord from the wall outlet. If 
the cord is unplugged abruptly, it could become damaged. Damaged plugs 
or cords can cause an electrical or fire hazard.
AET034S