Ricoh Mp C6502 User Guide

Messages Displayed When Using the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 146"Recommended Paper Sizes and Types".
MessageCausesSolutions"Cannot delete the folder
because it contains locked
files. Please contact the file
administrator."The folder cannot be deleted
because it contains a locked
original.Unlock the locked...

MessageCausesSolutions"Cannot display preview of
this page."The image data may have
been corrupted.Press [Exit] to display the preview
screen without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear."Cannot punch this paper
size."The Punch function cannot
be used with paper size
selected.For details about paper, see
"Specifications for Punch Unit...

MessageCausesSolutions"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."The scanned originals have
too many pages to store as
one document.Press [Exit], and then store again with
an appropriate number of pages."Magazine or Booklet mode
is not available due to mixed
image mode."You selected the
"Magazine" or "Booklet"
function for originals
scanned using different
functions, such as copy and
printer.Make sure originals for the...

MessageCausesSolutions"Stapling capacity
exceeded."The number of sheets per set
is over the staple capacity.Check the stapler capacity. For details
about the stapler capacity, see
"Specifications for Finisher SR4090",
"Specifications for Booklet Finisher
SR4100", or "Specifications for
Finisher SR4110", Maintenance and
Specifications
.
"The selected folder is
locked. Please contact the
file administrator."An attempt was made to edit
or use a locked folder.For...

MessageCausesSolutions"Cannot print from the sub-
machine. Check the status of
the sub-machine."The sub-machine's User
Tools menu is open.Press the [User Tools/Counter] key to
close the User Tools menu."Cannot print from the sub-
machine. Sub-machine will
be disconnected."The sub-machine has
stopped due to power
failure or communication
error.Continue copying using the main
machine."Fold is available only when
Sort mode is selected in
Connect Copy."Sort has not been selected...

Messages Displayed When Using the Facsimile
FunctionMessageCausesSolutions"Cannot find the specified
path. Please check the
settings."The name of the computer or
folder entered as the
destination is wrong.Check that the computer name and the
folder name for the destination are
correct."Error occurred, and
transmission was
cancelled."• Original jammed during Immediate Transmission.
• A problem occurred in the machine, or noise
occurred on the
telephone line.Press [Exit], and then send the...

MessageCausesSolutions"Some page(s) are near
blank."The first page of the
document is almost blank.The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax
.
• Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings fromWeb Image...

MessageCausesSolutions"Check whether there are
any network problems."
[13-17]Registering of user name is
rejected by SIP server.• Correct that the correct SIP Server IP Address and SIP User Name
are listed in [SIP Settings] of
[Facsimile Features]. For details
about SIP Settings, see "Initial
Settings", Fax
.
• For details about network problems, contact your
administrator.
"Check whether there are
any network problems."
[13-18]Cannot access SIP server.• Check that the correct SIP...

MessageCausesSolutions"Check whether there are
any network problems."
[13-26]The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.• Check that the correct IP address is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings
.
• For details about network problems, contact your
administrator.
"Check whether there...

MessageCausesSolutions"Check whether there are
any network problems."
[14-09]E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication, or login
authentication of the
computer in which the folder
for transfer is specified.• Check that User Name and Password for the following
settings in [System Settings] are
listed correctly.
• SMTP Authentication
• POP before SMTP
• Fax E-mail Account
For details about these settings,
see "File Transfer", Connecting the...