Ricoh Mp C6502 User Guide
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MessageCausesSolutions"Cannot specify any more scanning area."The maximum number of registerable scan areas has been exceeded.The maximum number of scanning areas that can be stored is 100. Delete unneeded scanning areas."Clear Misfeed(s) in ADF."A paper misfeed has occurred inside the ADF.• Remove jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed occurs, replace the jammed originals. •...
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MessageCausesSolutions"Insufficient memory. Reduce the scanning area."Scanner memory is insufficient.• Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. For details about the relationship between scan settings, see "Relationship between Resolution and Scan...
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MessageCausesSolutions"Scanner is in use for other function. Please wait."A function of the machine other than the Scanner function is being used such as the Copier function.• Wait for a while, and then reconnect. • Cancel the job that is being processed. Press the [Stop] key. Follow the instructions in the message that appears and exit the function that is running."Scanner is not available on the specified device."The TWAIN scanner function cannot be used on this machine.Contact your...
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MessageCausesSolutions"Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.)The machine is not connected to the network correctly.• Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the...
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MessageCausesSolutions"Scanner is not available. Check the scanner connection status."Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained.• Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of...
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When Other Messages AppearMessageCausesSolutions"Cannot connect with the wireless card. Turn the main power switch off, then check the card." (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".)• The wireless LAN board was not inserted when the machine was turned on. • The wireless LAN board was pulled out after the machine was turned on. • The settings are not updated although the unit is detected.Turn off the power, and then...
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MessageCausesSolutions"Self checking..."The machine is performing image adjustment operations.The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine to get ready. When There Is a Problem Scanning or Storing Originals MessageCausesSolutions"Cannot detect original size. Select scan size."The machine failed to...
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When the Home Screen Cannot Be EditedMessageCausesSolutions"The image data size is not valid. See the manual for required data."The image data size is not valid.For details about file size for shortcut image, see "Displaying the Image on the [Home] Screen", Convenient Functions . "The format of the image data is not valid. See the manual for required data."The file format of the shortcut image to be added is not supported.The file format of shortcut images to be added must be PNG....
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MessageCausesSolutions"Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared."The destination list is being updated from the network using Web Image Monitor.Wait until the message disappears. Do not turn off the power while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operation is not possible while this message is displayed."Updating the...
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When the Machine Cannot Be Operated Due to a Problem with the User CertificateMessageCausesSolutions"The destination cannot be selected because its encryption certificate is not currently valid."The user certificate (destination certificate) has expired.A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "The group destination cannot be selected because it contains a destination with a encryption certificate that is...