Ricoh Mp C6502 User Guide

MessageCausesSolutions"Check whether there are
any network problems."
[15-01]No POP3/IMAP4 server
address is registered.• Check that the correct Server Name or Server Address is listed
in [POP3 / IMAP4 Settings] of
[System Settings]. For details
about POP3 / IMAP4 Settings,
see "File Transfer", Connecting the
Machine/ System Settings
.
• For details about network problems, contact your
administrator.
"Check whether there are
any network problems."
[15-02]Cannot log in to the...

MessageCausesSolutions"Check whether there are
any network problems."
[15-11]Cannot find the DNS server
or POP3/IMAP4 server.• Check that the following settings in [System Settings] are listed
correctly.
• IP address of the DNS Server
• the server name or IP address of the POP3/
IMAP4 server
• the port number of the POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings
.
• Check...

• Settings that can be confirmed in System Settings or Facsimile Features on the control panel canalso be confirmed from Web Image Monitor. For details about how to confirm the settings fromWeb Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen, asking you to add paper. If there is paper left in the other trays, you can receive documents as usual, even
if the message appears on the screen. You can turn this...

MessageCausesSolutions"Check whether there are
any network problems."
[16-00]• An IP address has not been registered for the
main machine.
• A network is not connected properly.• Check that the correct IP addressis specified for the machine in
[System Settings]. For details
about the IP address of the main
machine, contact your
administrator.
• For details about network problems, contact your
administrator."Connection with the remote
machine has failed. Check
the remote machine status."A...

MessageCausesSolutions"Connection with the remote
machine has failed. There is
a problem with the remote
machine structure. Contact
the administrator."The settings or machine
configuration for using the
remote fax function to
connect to the main machine
are incorrect.For details about the settings and
machine configuration for using the
remote fax function to connect to a
main machine, contact your
administrator."Transfer error has occured.
Check the status of the
remote machine."A...

Messages Displayed When Using the Printer
Function
This section describes the principal messages that appear on the display panel, error logs or reports. If
other messages appear, follow their instructions.
Messages Displayed on the Control Panel When Using the Printer Function
• Before turning off the power, see page 49 "Turning On/Off the Power".
MessageCausesSolutions"Hardware Problem:
Ethernet"An error has occurred in the
Ethernet interface.Turn off the power, and then back on
again....

MessageCausesSolutions"Load following paper in n.
To cancel job, press [Job
Reset]."
(A figure is placed at n.)The printer driver settings are
incorrect or the tray does not
contain paper of the size
selected in the printer driver.Check that the printer driver settings
are correct, and then load paper of
the size selected in the printer driver
into the input tray. For details about
how to change the paper size, see
"Changing the Paper Size", Paper
Specifications and Adding Paper
....

MessageCausesSolutions"Printer font error."An error has occurred in the
font settings.Contact your service representative."Problems with the wireless
card. Please call service."
(A "wireless LAN board" or
"Bluetooth unit" is referred
to as a "wireless card".)The machine has detected a
Bluetooth failure, or it could
not detect a Bluetooth unit. It
may be incorrectly installed.Check that the Bluetooth unit is
installed properly, or contact your
service...

MessageCausesSolutions"Unable to access the
specified memory storage
device."• An error occurred when the machine
accessed the memory
storage device or a file
stored on the memory
storage device.
• An error occurred when the user used the
Direct printing function to print from a memory
storage device.Save the file to a different memory storage device, and then try to print
again.
Messages Printed on the Error Logs or Reports When Using the Printer Function
This section describes likely causes of...

MessageCausesSolutions"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details] to
display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:]."An error occurred while...