Ricoh Mp C4500 Service Manual

When a Message is Displayed
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5
The entered path 
is not correct. 
Please re-enter.The entered path format 
is incorrect.Confirm the destination computer and 
the path, and then enter it again.
Captured file ex-
ceeded max. 
number of pages 
per file. Cannot 
send the scanned 
data.The maximum number of 
pages per file has been 
exceeded.Reduce the number of pages in the 
transmitted file, and then resend the 
file. See “Storage function”, Scanner 
Reference.
Original is being 
scanned by anoth-
er...

Troubleshooting When Using the Scanner Function
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5
Exceeded max. 
data capaci-
ty.Check the 
scanning resolu-
tion, then reset 
original(s).The scanned original ex-
ceeded maximum data 
capacity. Specify the scan size and resolution 
again. Note that it may not be possible 
to scan very large originals at a high 
resolution. See “Relationship between 
Resolution and File Size”, Scanner Ref-
erence.
Exceeded max. 
data capaci-
ty.Check scanning 
resolution, then 
press Start key 
again.The scanned data...

When a Message is Displayed
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5
When a Message is Displayed on the Client Computer
This section explains likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch, see About This Ma-
chine.
Message Cause Solution
Clear Misfeed(s) 
in ADF.A paper misfeed has oc-
curred inside the ADF.Remove...

Troubleshooting When Using the Scanner Function
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5
Scanner is not 
available on the 
specified device.The TWAIN scanner 
function cannot be used 
on this machine. Contact your service representative.
Scanner is not 
available. Check 
the scanner con-
nection status. The machines main 
power switch is off.
 The machine is not 
connected to the net-
work correctly. Set the main power switch to “On”.
 Check whether the machine is con-
nected to the network correctly.
 Deselect the personal firewall...

When a Message is Displayed
77
5
Insufficient mem-
ory. Reduce the 
scanning area.Scanner memory is insuf-
ficient. Reset the scan size.
 Lower the resolution.
 Set with no compression. See 
TWAIN Driver help.
The problem may be due to the follow-
ing cause:
 “The Relationship between the Res-
olution and the Scanning Area” 
chart in Help for halftone scanning 
might not always apply. Scanning 
cannot be performed if large values 
are set for brightness when using 
halftone or high resolution.
Cannot...

Troubleshooting When Using the Scanner Function
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5
Scanner is in use 
for other func-
tion. Please wait.A function of the ma-
chine other than the 
scanner function is being 
used such as the copier 
function. Wait for a while and reconnect.
Insufficient mem-
ory. Close all 
other applica-
tions, then re-
start scanning.Memory is insufficient.  Close all the unnecessary applica-
tions running on the client compu-
ter.
 Uninstall the TWAIN driver, and 
then reinstall it after restarting the...

79
6. Adding paper, Toner and
Staples
This chapter explains troubleshooting procedures that are applicable to all the
machines functions.
Loading paper
This section explains what to do when paper runs out and needs reloading.
R CAUTION:
Tray 1 and LCT use A4 K exclusively. Load only A4 paper at all times.
Note
❒Fan the paper before loading.
❒Straighten curled or warped paper before loading.
❒I f  y o u  w a n t  t o  l o a d  L e t t e r -  s i z e d  p a p e r  ( 8  
1/2” × 11”K) paper in Tray 1 or...

Adding paper, Toner and Staples
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6
Loading Paper into the Paper Trays
The following procedure explains loading paper (in paper tray 2 as an example).
Important
❒Tray 1 uses only A4 K paper. If you want to load 8 1/2” × 11” K, contact your
service representative.
❒The position of the side and end fences can be changed in tray 2, 1 tray paper
unit, and 2 tray paper unit. Paper of various sizes can then be loaded in them.
When changing paper size, see “Changing the Paper Size”.
❒Do not stack paper over...

Loading paper
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6
Loading Paper into the Large Capacity Tray (LCT)
The following procedure explains loading paper into the large capacity tray
(LCT).
Important
❒LCT (optional) uses A4K paper exclusively. Only load A4K paper. If you
want to load 81/2”×11”K, contact your service representative.
❒Align the paper stacks and load them against the left and right walls, or a pa-
per misfeed might occur.
❒Do not stack paper over the limit mark.
APull out the LCT, slowly until it stops.
BWith the print side up,...

Adding paper, Toner and Staples
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6
Orientation-Fixed Paper or Two-Sided Paper
The following explains loading paper whose orientation and print side is speci-
fied (letterhead paper).
Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead
paper, punched paper, or copied paper) might not print correctly, depending on
how the originals and paper are placed. Select [On] in [Letterhead Setting] under
[Copier / Document Server Features], and then place the original and paper as
shown...