Ricoh Mp C4500 Service Manual

When You Cannot Make Clear Copies
23
2 When You Cannot Make Clear Copies
This section explains likely causes of and possible solutions for unclear copies.
Problem Cause Solution
Copies appear dirty. Image density is too high. Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
Copies appear dirty. Auto Image Density is 
not selected.Adjust the auto density. See “Adjusting 
Copy Image Density”, Copy/Docu-
ment Server Reference.
The reverse side of an 
original...

Troubleshooting When Using the Copy Function
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2
Images appear only par-
tially coloured.The paper is damp. Use paper that has been stored in the 
recommended temperature and hu-
midity condition. See “Copy Paper”, 
About This Machine.
Coloured lines appear. The exposure glass or 
scanning glass is dirty.Clean them. See p.122 “Maintaining 
Your Machine”.
White lines appear. The exposure glass or 
scanning glass is dirty.Clean them. See p.122 “Maintaining 
Your Machine”.
White lines appear. When D is...

When You Cannot Make Copies As Wanted
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2
When You Cannot Make Copies As Wanted
This section explains likely causes of and possible solutions for unclear copies.
❖Basic
Problem Cause Solution
Misfeeds occur frequently.The number of sheets 
loaded exceeds the capac-
ity of the machine.Load paper only as high as the upper 
limit markings on the side fence of the 
paper tray or bypass tray. See “Copy 
Paper”, About This Machine.
Misfeeds occur frequently.The paper trays side 
fence is set too tightly.Push...

Troubleshooting When Using the Copy Function
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2
❖Edit
Copies are not stapled. The number of copies ex-
ceeds the capacity of the 
stapler.Check the stapler capacity. See “Sup-
plementary Informations”, Copy/Doc-
ument Server Reference.
Copies are not stapled. Copy paper is curled. Turn the copy paper over in the tray.
Staples are wrongly posi-
tioned.Originals are not set cor-
rectly.Check the correct position to place the 
originals. See “Staple”, Copy/Docu-
ment Server Reference.
You cannot combine...

When You Cannot Make Copies As Wanted
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2
❖Stamp
❖Combine
In Margin Adjustment 
mode, parts of the origi-
nal image are not copied.You set a wide erased 
margin.Set a narrower margin with User Tools. 
You can set the width between 0 - 30 
mm (0” - 1.2”).
See “Front Margin: Left/Right”, “Back 
Margin: Left/Right”, “Front Margin: 
Top/Bottom” and “Back Margin: 
Top/Bottom”, General Settings Guide.
In Margin Adjustment 
mode, parts of the origi-
nal image are not copied.There is a lack of margin 
space on...

Troubleshooting When Using the Copy Function
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2
❖Duplex
Problem Cause Solution
Cannot print in duplex 
mode.You have loaded paper 
on the bypass tray.Remove paper loaded on the bypass 
tray. Load paper in another tray.
Cannot print in duplex 
mode.You have loaded paper 
exceeding 169 g/m
2.Change the paper.
Cannot print in duplex 
mode.You have selected a tray 
which is set to [1 Sided 
Copy] in [Tray Paper Set-
tings] in [System Settings].Set the tray to [2 Sided Copy] in [Tray Pa-
per Settings] in...

When You Cannot Make Copies As Wanted
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2
When Memory is Full
This section explains likely causes of and possible solutions for problems related
to full memory.
Note
❒If you set [Memory Full Auto Scan Restart] in User Tools to [On], even if the mem-
ory becomes full, the memory overflow message will not be displayed. The
machine will make copies of the scanned originals first, then automatically
proceed scanning and copying the remaining originals. In this case, the result-
ing sorted pages will not be...

Troubleshooting When Using the Copy Function
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2 

31
3. Troubleshooting When
Using the Facsimile Function
This chapter explains likely causes of and possible solutions for facsimile func-
tion problems.
Adjusting the Volume
The following describes how to adjust the volume.
You can change the volume of the following sounds that the machine makes.
❖On Hook Mode
Heard when the [On Hook] is pressed.
❖At Transmission
Heard when Immediate transmission is performed.
❖At Reception
Heard when the machine receives a document.
❖At Dialing
Heard after pressing the...

Troubleshooting When Using the Facsimile Function
32
3
CCheck that [General Settings] screen appears.
DPress [Adjust Sound Volume].
EPress [Lower] or [Louder] to adjust the volume, and then press [OK].
FPress the {User Tools / Counter} key.
The standby display appears.
Note
❒You can adjust the On Hook volume when you press the [On Hook]. See
“On Hook Dial”, Facsimile Reference.
❒When you press [Check] on the Adjust Sound Volume screen, you will hear
a confirmation sound so you can check the volume.
❒If...