Ricoh Mp C4500 Service Manual

When You Have Problems Operating the Machine
13
1
Note
❒If you cannot make copies as you want because of paper type, paper size, or
paper capacity problems, use recommended paper. See “Copy Paper”, About
This Machine.
❒Using curled paper often causes misfeeds, soiled paper edges, or slipped po-
sitions while performing staple or stack printing. When using curled paper,
take the stiffness out of the paper with your hands to straighten out the curl,
or load the paper up side down. Also, to prevent paper...

When the Machine Does Not Operate As wanted
14
1When a Job is Not Performed
If you cannot execute a function, it may be that the machine is being held up by
another function.
If you cannot execute a function, terminate any other functions currently active,
and then try executing the function again. In certain cases, you can carry out an-
other job (copier, document server, printer, scanner) without canceling the cur-
rent job being performed. Performing multiple functions simultaneously like
this is...

When a Job is Not Performed
15
1
Mode after you select Copy
Interrupt Copying
Facsimile Printer
Scanner
TWAIN
Document Server
DeskTopBinderWeb Document Server
Mode before you se-
lect
Transmission Operation/Manual Reception Operation
Transmission
Reception
Data Reception
Print Operations for Copying
Stapling
Sort
Operations for Copying
Copying
Scanning an Original for Memory TransmissionMemory Transmission
Immediate Transmission
Memory Reception
Printing Received Data
Printing
Stapling
Operations for...

When the Machine Does Not Operate As wanted
16
1
Facsimile
Transmission
Memory 
Transmission
 *
3  *
3  *
3  *
7 
→
Immediate 
Transmission×××××××
 
*
3 
×
 
*
3 
 *
2 
×××× →
Reception
Memory Re-
ception
 *
3  *
3  *
3  *
7 
Printing Re-
ceived Data
 *
7  *
7 
×
Printer
Data Reception→→→
Print
Printing→→
Stapling→
 
*
5 
→→
 
*
4  *
4  *
4 
Scanner
Operations 
for scanning××
Scanning
 *
2  *
2  *
2  *
2 
×××
 
*
2 
Mode after you select Copy
Interrupt Copying
Facsimile Printer
Scanner
TWAIN
Document...

When a Job is Not Performed
17
1
TWAINScanning××××××××× ×××××
Document Server
Operations 
for Docu-
ment Server×××
Scanning a 
Document to 
Store in Doc-
ument Server×× × ×
 
*
2 
××××
Printing from 
Document 
Server
 *
4  *
6  *
6  *
6 
DeskTopBinder
Printing from 
Document 
Server
 *
4 
Sending a 
Facsimile 
from Docu-
ment Server→
Web Document
 Server
Printing
 *
4 
Mode after you select Copy
Interrupt Copying
Facsimile Printer
Scanner
TWAIN
Document Server
DeskTopBinderWeb Document Server
Mode before...

When the Machine Does Not Operate As wanted
18
1
*1Simultaneous operations are only possible after the preceding job documents are all
scanned and [New Job] key appears.
*2You can scan a document after the preceding job documents are all scanned.*3Operation is possible when extra lines are added.*4During stapling, printing automatically starts after the current job.*5Stapling is not available.*6Simultaneous operation become possible after you press [New Job] key.*7During parallel reception, any...

19
2. Troubleshooting When
Using the Copy Function
This chapter explains likely causes of and possible solutions for copier function
problems.
When a Message Appears
This section explains the machines main messages. If other messages appear,
follow the instructions they contain.
Important
❒For messages that are not listed here, see p.9 “When You Have Problems Op-
erating the Machine”.
Message Cause Solution
Cannot detect 
original size.Improper original is 
placed. Select paper manually, not in Auto Pa-...

Troubleshooting When Using the Copy Function
20
2
Cannot punch this 
paper size. The Punch function can-
not be used with paper 
size selected.The following paper sizes are available 
for Punch mode:
 2 holes:
A3L, B4L, A4KL, B5KL, A5KL, 
11”×17”L, Legal(8
1/2”×14”)L, 
81/4”×14”L, Letter(81/2”×11”)KL, 
Half Letter (51/2”×81/2”)L, Executive 
(71/4”×101/2”)KL, F/GL (8”×13”)L, 
Foolscap (81/2”×13”)L, Folio 
(81/4”×13”)L, 11”×15”L, 10”×14”L, 
8”×10”L, 8KL, 16KKL. Select one of 
these sizes.
 3 holes:
A3L,...

When a Message Appears
21
2
File being stored 
exceeded max. 
number of pages 
per file. Copying 
will be stopped.The scanned originals 
have too many pages to 
store as one document.Press [Exit], and then store again with 
an appropriate number of pages. 
Magazine or Book-
let mode is not 
available due to 
mixed image mode.You selected the Maga-
zine or Booklet function 
for originals scanned us-
ing different functions, 
such as copy and printer.Make sure originals for the Magazine 
or Booklet...

Troubleshooting When Using the Copy Function
22
2
Reference
p.9 “When You Have Problems Operating the Machine”
Please wait.The destination list is be-
ing updated from the 
network using SmartDe-
viceMonitor for Admin. 
Depending on the 
number of destinations 
to be updated, there may 
be some delay before you 
can resume operation. 
Operations are not possi-
ble while this message is 
displayed.Wait until the message disappears. Do 
not switch off the power while this 
message is displayed. Message...