Ricoh Mp C3000 Service Manual

 
SM 4-89 B230/B237/D042 
Trouble 
shooting 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Delete All error 2: Data area 
An error is detected while all of  the HDD or NVRAM are formatted 
logically by the Data Overwrite Security Unit (B735). 
ƒ  The logical format for the HDD fails. 
875  CTL 
D 
1.  Turn the main switch off/on and try the operation again 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
876 CTL 
D  Log Data Error 
An error was...

B230/B237/D042 4-90 SM 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
1.  Initialize the HDD with SP5832-004. 
Log Data Error 5 
ƒ Installed NVRAM or HDD which is used in another machine -005 
1.  Reinstall the previous NVRAM or HDD. 
2.  Initialize the HDD with SP5832-004. 
Log Data Error 99 
ƒ Other than the above causes -099 
1.  Ask your supervisor. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
HDD Data Overwrite Security SD card error 
The all...

 
SM 4-91 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Electric counter error 
Abnormal data in the counters. 
ƒ Defective NVRAM 
ƒ Defective controller 900  CTL 
D 
1.  Check the connection betw een the NVRAM and controller. 
2. Replace the NVRAM. 
3. Replace the controller. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
910 External Controller Error 1 
911 External Controller Error 2 
912  External Controller...

B230/B237/D042 4-92 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
External Controller Error 6 
While EAC (External Application Converter), the conversion module, 
was operating normally, the receipt of a power line interrupt signal from 
the FLUTE serial driver was detect ed, or BREAK signal from the other 
station was detected. 
919  CTL 
D 
ƒ Power outage at the EFI controller 
ƒ EFI controller was rebooted 
ƒ Connection to EFI controller loose 
 
No. Type Details...

 
SM 4-93 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Netfile function error 
The management area or management  file on the HDD is corrupted. 
ƒ Defective HDD 
ƒ Data inconsistency (e.g.,  caused by power failure) 
925 CTL 
D  When SC 860-865 keep occurring:
 
1.  Follow the troubleshooting procedures. 
In other cases:  
1.  Initialize the netfile partition. 
2.  Initialize the hard disk. 
3. Replace the HDD. 
 
No. Type Details (Symptom,...

B230/B237/D042 4-94 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Software continuity error 
The software has attempted to perform an unexpected operation. 
However, unlike SC 990, the object of  the error is continuity of the 
software. 
ƒ  Software program error 
ƒ Internal parameter incorrect,  insufficient working memory. 
991 CTL 
C 
1.  This SC is not displayed on the LCD (logging only). 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures)...

 
SM 4-95 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Controller Board Mismatch 
The information on the controller boa rd does not match that of the 
machine 
ƒ  Wrong controller board installed 
995  CTL 
D 
Reinstall the correct controller board for this machine. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Application function selection error 
ƒ The application selected by the ope ration panel key does not...

B230/B237/D042 4-96 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Application start error 
No applications start within 60 sec onds after the power is turned on. 
ƒ Loose connection of  RAM-DIMM, ROM-DIMM 
ƒ Defective controller 
ƒ Software problem 998  CTL 
D  1.  Check the setting of SP5875-001. If  the setting is set to 1 (OFF), 
change it to 0 (OFF). 
2.  Check if the RAM-DIMM and RO M-DIMM are correctly connected. 
3.  Reinstall the controller system firmware. 
4....

 
SM 4-97 B230/B237/D042 
Trouble 
shooting 
4.5 TROUBLESHOOTING GUIDE 
4.5.1 IMAGE QUALITY 
  

B230/B237/D042 4-98 SM 
 
The following work-flow shows the basi c troubleshooting steps for the image quality 
problems on this product.