Ricoh Mp C3000 Service Manual

 
SM 4-59 B230/B237/D042 
Trouble 
shooting 
No. Ty p e  Details (Symptom, Possible C ause, Troubleshooting Procedures)
-012   Modem board error 
 
The modem board does not work properly even though the 
setting of the modem board is installed with a dial up connection. 
 
Same as -001 
 1.  Install the modem board. 
2.  Check and reset the modem board setting with SP5816. 
3.  Replace the modem board. 
 
No. Ty p e  Details (Symptom, Possible C
ause, Troubleshooting Procedures) 
651 CTL 
C  Incorrect...

B230/B237/D042 4-60 SM 
 
No. Ty p e  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
670 CTL 
D  No response from BICU at power on 
When the main power is turned on or the machine starts warming up 
from energy-saving mode, the controller does not receive a command 
signal from the BICU. 
ƒ
 Loose connection 
ƒ Defective controller 
ƒ Defective BICU 
1.  Check the connection between the BICU and controller. 
2. Replace the controller. 
3. Replace the BICU. 
 
No. Ty p e  Details (Symptom,...

 
SM 4-61 B230/B237/D042 
Trouble 
shooting 
 
No. Sub code Ty p e  Details (Symptom, Possible  Cause, Troubleshooting) 
681 001 ~ 005 D RFID: Communication error due to the following: 
Poor connection with harness that connects RFID 
controller board and BCU board 
Defective RFID controller board. 
Defective BCU board 
Electrical noise 
Check the connection of the harness that runs between 
the RFID controller board and BCU board. 
Check the connection of the GND line for the ITB unit. 
Check the...

B230/B237/D042 4-62 SM 
z  For sub codes 061–164: 
  Use the following table to determi ne the affected toner cartridge. 
Sub code 
(last digit) 
Affected toner 
cartridge 
**1 BK 
**2 M 
**3 C 
**4 Y 
 
z  For sub codes 081–164: 
In some cases, replacing the toner cartri dge may not clear the SC. If this happens, the 
cause is probably a board or harness def ect, which affects all four colors. 
  In such cases: -   Check the physical condition of the harne ss that connects RFID controller board 
and BCU...

 
SM 4-63 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
RFID: Unit check error 
The machine gets RFID communication error even the toner cartridges 
have not been installed in the machine. 
Caused by noise 
683 B 
1.  Turn the main power switch off and on. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Memory address command error 
The BICU does not receive a memory address command from the 
controller 120...

B230/B237/D042 4-64 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
GAVD communication error 
ƒ The I2C bus device ID is not identified during initialization. 
ƒ A device-status error occurs  during I2C bus communication. 
ƒ The I2C bus communication is not  established due to an error other 
than a buffer shortage. 
ƒ  Loose connection 
ƒ Defective BICU 
ƒ Defective LD controller board 
 
 
 
 
 
 
690  D 
1.  Turn the main switch off and on. 
2.  Check the cable...

 
SM 4-65 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Finisher exit guide plate motor error 
After moving away from the guide plat e position sensor, the exit guide is 
not detected at the home  position within the prescribed time. The 1st 
detection failure issues a jam error,  and the 2nd failure issues this SC 
code. 
ƒ  Guide plate motor di sconnected, defective 
ƒ Guide plate motor overloaded due to obstruction 
ƒ Guide plate position...

B230/B237/D042 4-66 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Finisher corner stapler motor error 
The 1st detection failure issues a ja m error, and the 2nd failure issues 
this SC code. 
For 1000-sheet (booklet) finisher  
ƒ The stapler motor does not switch off within the prescribed time 
after operating.   
ƒ The HP sensor of the staple uni t does not detect the home position 
after the staple unit moves to its home position. 
ƒ  The HP sensor of the staple unit...

 
SM 4-67 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Finisher stapler movement motor error 
For 1000-sheet (booklet) finisher  
ƒ The stapler HP sensor is not acti vated within the specified time 
after the stapler motor turned on.  (first detection: jam error, 
consecutive twice  detection SC code). 
For 500-sheet finisher   
ƒ The stapler HP sensor does not detect OFF signal even the 
stapler moves from the ON position for 0.35 seconds....

B230/B237/D042 4-68 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
1000-sheet booklet finisher: Stack feed motor error 
ƒ The stack feed HP sensor does not  detect ON twice (once: jam 
error) for specified time after the stack feed motor has turned on. 
ƒ  The stack feed HP sensor does not detect OFF twice (once: jam 
error) for specified time after the stack feed motor has turned on. 
ƒ Motor overload 
ƒ Loose connection of t he stack feed motor 
ƒ Defective stack feed...