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Ricoh Mp C3000 Service Manual

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Page 311

 
SM 4-49 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Heating roller thermistor error 
The temperature detected by the heating roller thermistor does not 
reach 0 °C for 6 seconds. 
ƒ Loose connection of heati ng roller thermistor 
ƒ Defective heating roller thermistor 
ƒ Defective thermopile 
551 A 
1.  Check if the heating roller t hermistor is firmly connected. 
2.  Replace the heating roller thermistor. 
3. Replace the thermopile....

Page 312

B230/B237/D042 4-50 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Heating roller fusing lamp overheat 2 (software error) 
The temperature detected by the heat ing roller thermistor stays at 
230°C or more for 1 second. 
ƒ  Defective PSU 
ƒ Defective IOB 
ƒ Defective BICU 
553 A 
1. Replace the PSU. 
2. Replace the IOB. 
3. Replace the BICU. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Heating roller fusing lamp overheat 1 (hardware error)...

Page 313

 
SM 4-51 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Heating roller lamp consecutive full power 2 
The heating roller fusing lamp stays ON for 8 seconds or more while the 
fusing unit is in the Ready condition. 
ƒ Broken heating roller fusing lamp 
555 A 
1.  Replace the heating roller fusing lamp. 
2. Replace the PSU. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Zero cross frequency error 
When the zero...

Page 314

B230/B237/D042 4-52 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Consecutive fusing jam 
The paper jam counter for the fusi ng unit reaches 3 times. The paper 
jam counter is cleared if the paper is fed correctly.     
This SC is activated only when SP1159-001 is set to 1 (default 0). 
ƒ  Paper jam in the fusing unit. 
559 A 
Remove the paper that is jammed in the fusing unit. Then make sure 
that the fusing unit is clean and has  no obstacles in the paper feed path....

Page 315

 
SM 4-53 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Pressure roller fusing lamp overheat (software error) 
The temperature detected by the pressure roller thermistor stays at 
230°C or more for 1 second. 
ƒ Defective PSU 
ƒ Defective IOB 
ƒ Defective BICU   
563 A 
1. Replace the PSU.  
2. Replace the IOB. 
3. Replace the BICU. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Pressure roller fusing lamp...

Page 316

B230/B237/D042 4-54 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Pressure roller lamp consecutive full power 
The pressure roller-fusing lamp stays ON at full power for 120 seconds 
or more while the fusing unit is in the Ready condition. 
ƒ Broken pressure roller fusing lamp 
565 A 
1.  Replace the pressure roller fusing lamp. 
2. Replace the PSU. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
610  D  Mechanical counter error: Bk 
611  D...

Page 317

 
SM 4-55 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
ARDF communication error 
After the ARDF is detected, the break signal occurs or communication 
timeout occurs. 
ƒ Incorrect installation of ARDF 
ƒ ARDF defective 
ƒ BICU board defective 
ƒ External noise 
620 D 
1.  Check the cable connection of the ARDF. 
2.  Shut out the external noise. 
3. Replace the ARDF. 
4.  Replace the BICU board. 
  

Page 318

B230/B237/D042 4-56 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
621  D  Finisher communication error 
622  D  Paper tray unit communication error 
  While the BICU communicates with an optional unit, an SC code is 
displayed if one of following conditions occurs. 
ƒ
 The BICU receives the break si gnal which is generated by the 
peripherals only just after t he main switch is turned on. 
ƒ When the BICU does not receive an OK signal from a peripheral 
100ms after sending...

Page 319

 
SM 4-57 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
MF accounting device error 1 
The controller sends data to the acc ounting device, but the device does 
not respond. This occurs three times. 
ƒ  Loose connection between the  controller and the accounting 
device 
632  CTL 
B 
1.  Check the connection. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
MF accounting device error 2 
After communication is...

Page 320

B230/B237/D042 4-58 SM 
No. Ty p e  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
635 CTL 
B  MF accounting device error 4 
The accounting device sends
 the controller the report that indicates the 
battery voltage error has occurred. 
ƒ  Defective controller of the MF accounting device 
ƒ Battery error 
1.  Turn the main switch off and on. 
2.  Replace the controller boar d of the accounting device. 
3. Replace the battery. 
 
No. Ty p e  Details (Symptom, Possible C ause,...
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