Ricoh Mp C3000 Service Manual

 
SM 4-69 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Finisher punch motor error 
The punch HP sensor is no t activated within the specified time after the 
punch motor turned on. The 1st detection  failure issues a jam error, and 
the 2nd failure issues this SC code. 
ƒ  Punch HP sensor disconnected, defective 
ƒ Punch motor disconnected or defective 
ƒ Punch motor overload due to obstruction 
760 B 
1.  Check the connections and cables...

B230/B237/D042 4-70 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Punch movement motor error 
The punch unit moves but is not det ected at the home position within 
the specified time. The 1s t detection failure issues a jam error, and the 
2nd failure issues this SC code. 
ƒ  Motor harness disconnected, loose, defective 
ƒ Defective motor 
763 B 
1.  Check the connections to the punch movement motor. 
2.  Defective punch movement motor 
 
No. Type Details (Symptom,...

 
SM 4-71 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Booklet finisher lower retraction motor error 
The lower clamp roller home position s ensor is not activated within the 
specified time. The 1st  detection failure issues a jam error, and the 2nd 
failure issues this SC code. 
ƒ  Motor harness disconnected, loose, defective 
ƒ Defective motor  
766 B 
3. Check the connections to the lower retraction motor. 
4. Defective lower retraction...

B230/B237/D042 4-72 SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Finisher error 
The machine does not recognize the  finisher, but recognizes the bridge 
unit. 
ƒ  Defective connector 
ƒ Defective harness 
ƒ Incorrect installation 
792 B 
1.  Check the connections between  the finisher and the machine. 
2.  Install a new finisher. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Front jogger motor error 
ƒ The machine does not detect that the...

 
SM 4-73 B230/B237/D042 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
Rear jogger motor error 
ƒ The machine does not detect that the  rear jogger HP sensor is OFF 
for 40 ms after the rear jogger fence moved. 
ƒ  The machine does not detect that the rear jogger fence HP sensor 
is ON for 830 ms after the rear jogger fence returned to its home 
position. 
ƒ Defective rear jogger motor 
ƒ Disconnected connector 
ƒ Overload to rear jogger motor 
ƒ Defective...

B230/B237/D042 4-74 SM 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Transport belt solenoid error   
ƒ Disconnected harness 
ƒ Defective transport motor 
ƒ Transport belt HP sensor 796 B 
1.  Check the harness connection. 
2.  Replace the transport motor. 
3.  Replace the transport belt HP sensor. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
EEPROM data error 
ƒ Defective EEPROM on the main board 797 B 
1.  Check the harness connection. 
2....

 
SM 4-75 B230/B237/D042 
Trouble 
shooting 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
819 CTL 
D  Fatal error 
Process error 
System completely down 
ƒ
 Defective RAM DIMM 
ƒ Defective ROM DIMM 
ƒ Defective controller 
ƒ Software error 
1.  Check and/or replace the RAM DIMM. 
2.  Check and/or replace the ROM DIMM. 
3. Replace the controller. 
[696E] 
 
ƒ  See Note 1 at the end of the SC table 
Memory error 
Unexpected system memory size 
ƒ  Defective RAM DIMM 
ƒ Defective...

B230/B237/D042 4-76 SM 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
    An error in the operation system (An error message is output.) 
  
ƒ
 Defective CPU 
ƒ Defective memory 
ƒ Defective flash memory 
ƒ Incorrect software 
   1. Replace the memory. 
2. Replace the controller. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
820 CTL 
D  Self-diagnostics error: CPU 
[XXXX]: Detailed error code 
CPU error 
During the self-diagnosti
c, the controller...

 
SM 4-77 B230/B237/D042 
Trouble 
shooting 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
ƒ Defective RAM-DIMM 
ƒ Defective controller 
1.  Reinstall the controller system software. 
2. Replace the RAM-DIMM. 
3. Replace the controller. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
821 CTL 
D  Self-diagnostics error: ASIC 
[XXXX]: Detailed error code 
ASIC error 
The write-&-verify check error has occurred in the ASIC. 
ƒ
 Defective ASIC  device...

B230/B237/D042 4-78 SM 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
The CPU checks if the ASIC timer  works correctly compared with the 
CPU timer. If the ASIC timer does not function in the specified range,  this SC code is displayed. 
ƒ  System firmware problem 
ƒ Defective RAM-DIMM 
ƒ Defective controller 
1.  Reinstall the controller system firmware. 
2. Replace the RAM-DIMM. 
3. Replace the c ontroller board. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting...