Ricoh Aficio SP 3300DN User Manual

							9.10   
Common PostScript problems
The following situations are PostScript language specific and may occur 
when several printer languages are being used.
Note
• To receive a printed or screen displayed message when 
PostScript errors occur, open the Print Options window and 
click the desired selection next to the PostScript errors section.
ConditionPossible causeSuggested solutions
PostScript file 
can not be 
printed.The PostScript 
driver may not 
be installed 
correctly.• Print a configuration page 
and verify that the PostScript 
version is available for 
printing.
• Install the PostScript driver; 
to installing the PS printer 
driver, see the Software 
Section.
• If problem consists, contact a 
service representative.
“Limit Check 
Error” message 
appears.The print job 
was too 
complex.You might need to reduce the 
complexity of the page.
A PostScript 
error page 
prints.Print job may 
not be 
PostScript.Make sure that the print job is a 
PostScript job. Check to see 
whether the software 
application expected a setup or 
PostScript header file to be sent 
to the printer.
When print a 
document in 
Macintosh with 
Acrobat Reader 
6.0 or higher, 
colors print 
incorrectly.The resolution 
setting in the 
printer driver 
may not be 
matched with 
that in Acrobat 
Reader.Make sure that the resolution 
setting in your printer driver 
matches that in Acrobat 
Reader.
Common Macintosh problems
ConditionSuggested solutions
The printer does not 
print PDF file correctly. 
Some parts of graphics, 
text, or illustrations are 
missing.Incompatibility between the PDF file and 
the Acrobat products:
Printing the PDF file as an image may 
solve this problem. Turn on Print As 
Image from the Acrobat printing options.
Note: It will take longer to print when you 
print a PDF file as an image.
The document has 
printed, but the print job 
has not disappeared 
from the spooler in Mac 
OS 10.3.2.Update your Mac OS to OS 10.3.3 or 
higher.
Some letters are not 
displayed normally 
during the cover sheet 
printing.This problem is caused because Mac OS 
cannot find the font during the cover 
page printing. 
Alphanumeric characters, in the Billing 
Info field, are only allowed for printing on 
the cover page. Other characters will be 
broken on the printout.
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							10.1   
10 Installing accessories
Your machine is a full-featured model that has been optimized to meet 
most of your printing needs. Recognizing that each user may have 
different requirements, however, manufacturer makes several 
accessories available to enhance your machine’s capabilities.
This chapter includes:
• Precautions to take when installing accessories
• Installing a memory module
Precautions to take when installing accessories
Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the 
power cord when installing or removing ANY internal or external 
accessories.
Discharge static electricity
The control board and internal accessories (network interface card or 
memory module) are sensitive to static electricity. Before installing or 
removing any internal accessories, discharge static electricity from your 
body by touching something metal, such as the metal back plate on any 
device plugged into a grounded power source. If you walk around before 
finishing the installation, repeat this procedure to discharge any static 
electricity again.
Installing a memory module
Your machine has a dual in-line memory module (DIMM). Use this 
memory module slot to install additional memory.
When you are expanding the memory capacity, you can add a memory 
module to the vacant memory slot. Your machine has 32 MB memory, 
and you can add a 128 MB memory module.
1Turn the machine off and unplug all cables from the machine.2Open the control board cover.
3Take out a new memory module from the plastic bag.
4Holding the memory module by the edges, align the memory 
module on the slot at about a 30-degree tilt. Make sure that the 
notches of the module and the grooves on the slot fit each other.
Note
The notches and grooves illustrated above may not match 
those on an actual memory module and its slot.
5Press the memory module into the slot with care until you hear a 
“click”. 
Note
Do not press the memory module strongly or the module 
may be damaged. If the module does not seem to fit into 
the slot properly, carefully try the previous procedure again.
6Replace the control board cover.
7Reconnect the power cord and printer cable, and turn the machine 
on.
Note
To release the memory module, pull the two tabs on the 
sides of the slot outwards, then the module springs out. 
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							10.2   
Activating the added memory in the PS printer 
properties
After installing the memory module, you need to select it in the printer 
properties of the PostScript printer driver in order to use it.
1Make sure that the PostScript printer driver is installed on your 
computer. For details about installing the PS printer driver, see 
Software section.
2Click the Windows Start menu.
3For Windows 2000, select Settings and then Printers.
For Windows XP and Windows Server 2003, select Printers and 
Faxes.
For Windows Vista, select Control Panel > Hardware and Sound 
>
 Printers.
4Select the SP 3300 Series PS printer.
5Click the right mouse button on the printer icon and select 
Properties.
6For Windows 2000/XP/0Vista and Windows Server 2003, select 
Device Settings.
7Select the amount of memory you installed from 
Printer Memory in 
the 
Installable Options section.
8Click OK.
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							11.1   
11 Specifications
Printer specifications
ItemSpecifications and description
Printing speed
aUp to 28 ppm in A4 (30 ppm in Letter)
Duplex: 14 ipm in A4 (14.5 ipm in Letter)
Resolution
Up to 1200 x 1200 dpi effective output
Warm-up time
Less than 15 seconds (From sleep mode)
First print out 
time
8.5 seconds (From Ready)
Sleep mode: 25 seconds
Power rating
AC 110-127 V or AC 220-240 V
See the Rating label on the machine for the 
correct voltage, frequency (hertz) and type of 
current for your machine.
Power 
consumption
Average: 500 W 
Power save mode: Less than 11 W 
Noise level
bStandby mode: Less than 26 dBA
Printing mode: Less than 50 dBA
Toner cartridge 
life
cAverage cartridge yield 5,000 standard pagesd.
(Ships with 2,000 pages Starter/Standard Toner 
Cartridge)    
Duty cycle
Monthly: Up to 50,000 pages
Weight
11.9 Kg (including consumables)
Package weight
Paper: 2.4 Kg, Plastic: 0.3 Kg
Memory
32 MB (Max. 160 MB)
128 MB optional memory available
External 
dimensions
(W x D x H)
364 x 369 x 210 mm (14.3 x 14.5 x 8.3 inches) 
Operating 
environment
Temperature: 10 to 32°C (50 to 90°F)
Humidity: 20 to 80% RH
Printer language
PCL6e, PostScript 3
Fonts
1 bitmap, 45 scalable, 136 PostScript 3 fonts
Interface• USB Interface Standard
   - USB 2.0: Hi-Speed USB 2.0
• Network Interface Standard (SP 3300DN only)
   - Ethernet 10/100 Base TX wired LAN 
OS compatibility
• Windows 2000/XP (32/64 bit)/Vista and Windows 
Server 2003
• Mac OS 8.6~9.2, 10.1~10.5
Printer drivers
• PCL6 driver: Windows 2000/XP (32/64 bit)/Vista 
and Windows Server 2003
• PostScript driver: Windows 2000/XP (32/64 bit)/
Vista and Windows Server 2003, 
Mac OS 
8.6~9.2, 10.1~10.5
Options
250-sheet tray, DIMM
Fusing 
temperature
180° C (356° F)
a. Print speed will be affected by operating system used, computing 
performance, application software, connection method, print media type, print 
media size, and job complexity.
b. Sound pressure Level, ISO7779.
c. The number of pages may be affected by operating environment, printing 
interval, print media type, and print media size.
d. Declared yield value in accordance with ISO/IEC 19752.
e. Compatible with PCL6 version 2.1.
ItemSpecifications and description
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							1
Index
C
cleaning
inside  8.1
outside  8.1
component location  1.2
configuration page, print  8.5
control panel
LED  9.5
overview  1.3
D
demo page, print  2.1
J
jam, clear  9.1
L
LED, meaning  1.3
loading paper
tray 1/optional tray 2  5.5
M
Macintosh problems  9.10
maintenance parts  8.5
manual feed mode, use  5.6
memory module
installing  10.1
N
network operating systems  4.1
O
output location  5.7
P
paper guidelines  5.3
paper jam, clear
around the toner cartridge  9.2
duplex area  9.3
multi-purpose tray  9.2
optional tray 2  9.1
paper exit area  9.3
tray 1  9.1
paper level indicator  5.4
paper load
tray 1/optional tray 2  5.5
paper size
specifications  5.2
paper type
specifications  5.2
PostScript problems  9.10
print quality problems, solve  9.7
printing
configuration page  8.5
demo page  2.1
problems  9.5
problem, solve
checklist  9.5
Macintosh  9.10
paper jams  9.1
printing  9.5
printing quality  9.7
PS errors  9.10
Windows  9.9
Q
quality problems  9.7
R
redistributing, toner cartridge  8.3
replacing, toner cartridge  8.4
S
special print media, guidelines  5.3specification, printer  11.1
supplies, order information  7.1
system requirements
Windows  3.2
T
toner cartridge
maintaining  8.2
redistributing  8.3
replacing  8.4
toner save mode, use  2.1
troubleshooting  9.1
W
Windows problems  9.9
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							Software section
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							1
Software section 
Contents
1. Installing Printer Software in Windows
Installing Printer Software  ......................................................................................................................................  3
Installing Software for Local Printing  ...............................................................................................................  3
Installing Software for Network Printing ..........................................................................................................  6
Reinstalling Printer Software ..................................................................................................................................  9
Removing Printer Software  ..................................................................................................................................  10
2. Basic Printing
Printing a Document  .............................................................................................................................................  11
Printing to a file (PRN) ..........................................................................................................................................  12
Printer Settings  .....................................................................................................................................................  12
Layout Tab  ....................................................................................................................................................  13
Paper Tab  .....................................................................................................................................................  13
Graphics Tab .................................................................................................................................................  14
Extras Tab  .....................................................................................................................................................  15
About Tab ......................................................................................................................................................  16
Printer Tab  ....................................................................................................................................................  16
Using a Favorite Setting  ................................................................................................................................  16
Using Help .....................................................................................................................................................  16
3. Advanced Printing
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)  ..........................................................................  17
Printing Posters  ....................................................................................................................................................  18
Printing Booklets  ..................................................................................................................................................  18
Printing on Both Sides of Paper ...........................................................................................................................  19
Printing a Reduced or Enlarged Document  ..........................................................................................................  19
Fitting Your Document to a Selected Paper Size  .................................................................................................  19
Using Watermarks  ................................................................................................................................................  20
Using an Existing Watermark  ........................................................................................................................  20
Creating a Watermark  ...................................................................................................................................  20
Editing a Watermark ......................................................................................................................................  20
Deleting a Watermark  ...................................................................................................................................  20
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							2 Using Overlays  .....................................................................................................................................................  21
What is an Overlay?  ......................................................................................................................................  21
Creating a New Page Overlay  .......................................................................................................................  21
Using a Page Overlay  ...................................................................................................................................  21
Deleting a Page Overlay  ...............................................................................................................................  21
4. Using Windows PostScript Driver
Printer Settings  .....................................................................................................................................................  22
Advanced ......................................................................................................................................................  22
Using Help .....................................................................................................................................................  22
5. Sharing the Printer Locally
Setting Up a Host Computer  ................................................................................................................................  23
Setting Up a Client Computer ...............................................................................................................................  23
6. Using Utility Applications
Using Printer Settings Utility  .................................................................................................................................  24
Using Onscreen Help  ....................................................................................................................................  24
Opening the Troubleshooting Guide  ....................................................................................................................  24
Changing the Status Monitor Program Settings  ...................................................................................................  24
7. Using Your Printer with a Macintosh
Installing Software  ................................................................................................................................................  25
Printer driver ..................................................................................................................................................  25
Setting Up the Printer  ...........................................................................................................................................  26
For a Network-connected  ..............................................................................................................................  26
For a USB-connected ....................................................................................................................................  26
Printing .................................................................................................................................................................  27
Printing a Document ......................................................................................................................................  27
Changing Printer Settings  .............................................................................................................................  27
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)  ...................................................................  28
Duplex Printing  ..............................................................................................................................................  29
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							Installing Printer Software in Windows
3
1Installing Printer Software in 
Windows
This chapter includes:
• Installing Printer Software
• Reinstalling Printer Software
• Removing Printer Software
NOTE: The following procedure is based on Windows XP, for other 
operating systems, refer to the corresponding Windows users guide 
or online help.
Installing Printer Software
You can install the printer software for local printing or network printing. 
To install the printer software on the computer, perform the appropriate 
installation procedure depending on the printer in use.
A printer driver is software that lets your computer communicate with 
your printer. The procedure to install drivers may differ depending on the 
operating system you are using.
All applications should be closed on your PC before beginning 
installation. 
Installing Software for Local Printing
A local printer is a printer directly attached to your computer using the 
printer cable supplied with your printer, such as a USB or parallel cable. 
If your printer is attached to a network, skip this step and go to “Installing 
Software for Network Printing” on page 6.
You can install the printer software using the typical or custom method.
NOTE: If the “New Hardware Wizard” window appears during the 
installation procedure, click   in the upper right corner of the box 
to close the window, or click Cancel.
Typical Installation
This is recommended for most users. All components necessary for 
printer operations will be installed.
1Make sure that the printer is connected to your computer and 
powered on.
2Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation 
window appears.
If the installation window does not appear, click Start and then 
Run. Type X:\Setup.exe, replacing “X” with the letter which 
represents your drive and click OK.
If you use Windows Vista, click Start → All programs → 
Accessories → Run, and type X:\Setup.exe.
If the AutoPlay window appears in Windows Vista, click Run 
Setup.exe in Install or run program field, and click Continue 
in the User Account Control window.
3Click Next. 
• If necessary, select a language from the drop-down list.
• View User’s Guide: Allows you to view the User’s Guide. If 
your computer doesn’t have Adobe Acrobat, click on this 
option and it will automatically install Adobe Acrobat Reader 
for you.
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							Installing Printer Software in Windows
4
4Select Typical installation for a local printer. Click Next.
NOTE: If your printer is not already connected to the computer, the 
following window will appear.
• After connecting the printer, click Next.
• If you don’t want to connect the printer at this time, click Next, and 
No on the following screen. Then the installation will start and a 
test page will not be printed at the end of the installation.
•
The installation window that appears in this User’s Guide may 
differ depending on the interface in use.
5After the installation is finished, a window asking you to print a 
test page appears. If you choose to print a test page, select the 
checkbox and click 
Next.
Otherwise, just click 
Next and skip to step 7.
6If the test page prints out correctly, click Ye s.
If not, click No to reprint it.
7Click Finish.
NOTE: After setup is complete, if your printer driver doesn’t work 
properly, reinstall the printer driver. See “Reinstalling Printer 
Software” on page 9.
Custom Installation
You can choose individual components to install.
1Make sure that the printer is connected to your computer and 
powered on.
2Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation 
window appears.
If the installation window does not appear, click Start and then 
Run. Type X:\Setup.exe, replacing “X” with the letter which 
represents your drive and click OK.
If you use Windows Vista, click Start → All programs → 
Accessories → Run, and type X:\Setup.exe.
If the AutoPlay window appears in Windows Vista, click Run 
Setup.exe in Install or run program field, and click Continue 
in the User Account Control window.
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