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Ricoh Aficio SP 3300DN User Manual

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    							Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, please be sure to read 
    the Safety Information in this manual before using the machine.
    SP 3300 Series
    User’s Guide
    Downloaded From ManualsPrinter.com Manuals 
    						
    							Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, incidental or consequential 
    damages as a result of handling or operating the machine.
    Copyright © 2008
    • PCL and PCL 6 are trademarks of Hewlett-Packard company.
    • Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation.
    • PostScript 3 is a trademark of Adobe System, Inc.
    • UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.
    • TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
    • All other brand or product names are trademarks of their respective companies or organizations.
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    							Contents
    1.  Introduction
    Special features  ........................................................................................................................................................  1.1
    Printer overview  ........................................................................................................................................................  1.2
    Front view  .............................................................................................................................................................  1.2
    Rear view  .............................................................................................................................................................  1.3
    Control panel overview  .............................................................................................................................................  1.3
    Understanding the LEDs  ...........................................................................................................................................  1.3
    Finding more information  ..........................................................................................................................................  1.4
    Setting up the hardware  ............................................................................................................................................  1.4
    Altitude adjustment  ...................................................................................................................................................  1.5
    Changing the font setting  ..........................................................................................................................................  1.6
    2.  Basic setup
    Printing a demo page  ................................................................................................................................................  2.1
    Using toner save mode  .............................................................................................................................................  2.1
    3.  Software overview
    Supplied software  .....................................................................................................................................................  3.1
    Printer driver features  ...............................................................................................................................................  3.1
    System requirements  ................................................................................................................................................  3.2
    4.  Network setup (SP 3300DN only)
    Introduction ...............................................................................................................................................................  4.1
    Supported operating systems  ...................................................................................................................................  4.1
    Using SetIP program .................................................................................................................................................  4.1
    5. Loading print media
    Selecting print media  ................................................................................................................................................  5.1
    Supported sizes of paper  .....................................................................................................................................  5.2
    Print media for duplex printing ..............................................................................................................................  5.2
    Guidelines for selecting and storing print media  ..................................................................................................  5.3
    Loading paper  ...........................................................................................................................................................  5.4
    Using the tray 1 or the optional tray 2  ..................................................................................................................  5.5
    Changing the size of the paper in the tray 1 .........................................................................................................  5.5
    Using manual feeder  ............................................................................................................................................  5.6
    Knowing an output location  .......................................................................................................................................  5.7
    6.  Basic printing
    Printing a document  ..................................................................................................................................................  6.1
    Canceling a print job  .................................................................................................................................................  6.1
    7.  Supplies and accessories
    Toner cartridge ..........................................................................................................................................................  7.1
    Accessory .................................................................................................................................................................  7.1
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    							8.  Maintenance
    Cleaning the printer ...................................................................................................................................................  8.1
    Cleaning the outside of the printer  .......................................................................................................................  8.1
    Cleaning the inside of the printer ..........................................................................................................................  8.1
    Maintaining the toner cartridge   ...............................................................................................................................  8.2
    Redistributing toner cartridge  ...............................................................................................................................  8.3
    Replacing the toner cartridge    ..................................................................................................................................  8.4
    Printing a configuration page  ....................................................................................................................................  8.5
    Maintenance parts  ....................................................................................................................................................  8.5
    9.  Troubleshooting
    Clearing paper jams  ..................................................................................................................................................  9.1
    In the paper feed area  ..........................................................................................................................................  9.1
    Around the toner cartridge ....................................................................................................................................  9.2
    In the paper exit area  ...........................................................................................................................................  9.3
    In the duplex unit area  ..........................................................................................................................................  9.3
    Tips for avoiding paper jams  ................................................................................................................................  9.4
    Troubleshooting checklist  .........................................................................................................................................  9.5
    Solving general printing problems .............................................................................................................................  9.5
    Solving print quality problems  ...................................................................................................................................  9.7
    Common Windows problems  ....................................................................................................................................  9.9
    Common PostScript problems  ................................................................................................................................  9.10
    Common Macintosh problems  ................................................................................................................................  9.10
    10. Installing accessories
    Precautions to take when installing accessories .....................................................................................................  10.1
    Installing a memory module  ....................................................................................................................................  10.1
    Activating the added memory in the PS printer properties .................................................................................  10.2
    11. Specifications
    Printer specifications  ...............................................................................................................................................  11.1
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    							i
    Safety Information
    When using this machine, the following safety precautions should always be followed.
    Safety During Operation
    In this manual, the following important symbols are used: 
     WARNING:  WARNING:
    Indicates a potentially hazardous situation which, if instructions are not 
    followed, could result in death or serious injury.
     CAUTION:
    Indicates a potentially hazardous situation which, if instructions are not 
    followed, may result in minor or moderate injury or damage to property.
    • Disconnect the power plug (by pulling the plug, not the cable) if the power 
    cable or plug becomes frayed or otherwise damaged.
    • To avoid hazardous electric shock or laser radiation exposure, do not 
    remove any covers or screws other than those specified in this manual.
    • Turn off the power and disconnect the power plug (by pulling the plug, not 
    the cable) if any of the following occurs:
    • You spill something into the machine.
    • You suspect that your machine needs service or repair.
    • The external housing of your machine has been damaged.
    • Do not incinerate used toner or toner containers. Toner dust might ignite 
    when exposed to an open flame.
    • Do not store toner, used toner, or toner containers in a place with an open 
    flame. The toner might ignite and cause burns of a fire.
    • Disposal can take place at our authorized dealer.
    • Dispose of used toner containers in accordance with local regulations.
    • Keep the machine away from flammable liquids, gases, and aerosols. 
    A fire or an electric shock might occur.
    • Connect the machine to the power source specified on the inside front 
    cover of this manual and do not use any other power sources. Connect the 
    power cord directly to a wall outlet and do not use an extension cord. Power 
    sources not specified on the inside front cover of this manual and 
    extension cords are electric shock or fire hazards.
    • Do not make modifications or replacements other than those mentioned in 
    this manual.
    • Power cords that are damaged, broken, modified, trapped under heavy 
    objects, pulled hard, or bent severely are electric shock and fire hazards.
    • If the power cord is damaged (exposure of the core, disconnection, etc.), 
    contact your service representative to change a new one. Operating the 
    machine with a damaged power cord may cause an electric shock or fire.
     CAUTION: 
    • Protect the machine from dampness or wet weather, such as rain and snow.
    • Unplug the power cord from the wall outlet before you move the machine. While 
    moving the machine, you should take care that the power cord will not be 
    damaged under the machine.
    • When you disconnect the power plug from the wall outlet, always pull the plug 
    (not the cable).
    • To disconnect the power cord, pull it out by plug. Do not drag the cord itself. Doing 
    so may result in damage to the cord, leading to fire or electric shock.
    • For safety reason, unplug the power cord from the wall outlet if the machine will 
    not be used for an extended period of time such as holidays.
    • Do not allow paper clips, staples, or other small metallic objects to fall inside the 
    machine.
    • Keep toner (used or unused) and toner cartridge out of reach of children.
    • Be careful not to cut yourself on any sharp edges when you reach inside the 
    machine to remove misfed sheets of paper or masters.
    • For environmental reasons, do not dispose of the machine or expended supply 
    waste at household waste collection points. Disposal can take place at an 
    authorized dealer.
    • The inside of the machine could be very hot. Do not touch the parts with a label 
    indicating the “hot surface”. Otherwise, an injury might occur.
    • The fusing section of this machine might be very hot. Caution should be taken 
    when removing misfed paper.
    • Keep the machine away from humidity and dust. Otherwise a fire or an electric 
    shock might occur.
    • Do not place the machine on an unstable or tilted surface. If it topples over, an 
    injury might occur.
    • Do not use aluminum foil, carbon paper, or similar conductive paper to avoid a fire 
    or a machine failure.
    • Make sure the room where you are using the machine is well ventilated and 
    spacious. Good ventilation is especially important when the machine is used 
    heavily.
    • Do not open toner containers forcefully. Toner can spill, dirtying your clothes or 
    hands, and possibly resulting in accidental ingestion.
    • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh 
    air environment. Consult a doctor if necessary.
    • If toner or used toner gets into your eyes, flush thoroughly with eyewash or water. 
    Consult a doctor if necessary.
    • If toner or used toner is swallowed, dilute by drinking a large amount of water. 
    Consult a doctor if necessary.
    • Avoid getting toner on your clothes or skin when removing a paper jam or 
    replacing toner. If your skin comes into contact with toner, wash the affected area 
    thoroughly with soap and water.
    • If toner gets on your clothing, wash with cold water. Hot water will set the toner 
    into the fabric and may make removing the stain impossible.
    • Do not look into the lamp - it can damage your eyes.
    • When loading paper, take care not to trap or injure your fingers.
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    							ii
     CAUTION: 
    Notes for Users
    If you continuously print multiple pages, moist or vapor may appear from the paper exit 
    area. However this will not have any impact on the performance of your printer. Be 
    cautious not to touch the surface, or wait until cooled down, and keep children away 
    from the surface.
    Power Supply
    The socket-outlet shall be in stalled near the product and shall be easily accessible.
    Positions of Labels and Hallmarks for  WARNING and 
    CAUTION Labels
    This machine has labels for  WARNING and  CAUTION at the positions shown 
    below. For safety, please follow the instructions and handle the machine as indicated.
    *This label is stuck to hot surfaces. Be careful not to touch these areas.
    In accordance with IEC 60417, this machine uses the following symbols for the main 
    power switch: 
     means POWER ON.
     means POWER OFF.
    • During operation, rollers for transporting the paper revolve. A safety device is 
    being installed so that the machine can be operated safely. But take care not to 
    touch the rollers during operation. An injury might occur.
    • Fire and breakdown can result from heavy accumulation of dust inside this 
    machine. Consult your service representative for details about and charges for 
    cleaning the machine’s interior.
    • If you have to move the machine when the optional paper tray unit is attached, do 
    not push on the main units top section. Doing so can cause the optional paper 
    tray unit to detach, possibly resulting in injury.
    • Before moving the machine, be sure to pull all four handles fully out. If not, an 
    injury might occur. After moving the machine, return the four handles to their 
    original positions.
    • After you move the machine, use the caster fixture to fix it in place. Otherwise the 
    machine might move or come down to cause an injury.
    Power Saver
    This printer contains advanced energy conservation technology that reduces power 
    consumption when it is not in active use.
    When the printer does not receive data for an extended period of time, power 
    consumption is automatically lowered. 
    ENERGY STAR® Program 
    The ENERGY STAR® Program encourages energy conservation by promoting energy 
    efficient computers and other office equipment.
    The program backs the development and dissemination of products that feature energy 
    saving functions.
    It is an open program in which manufacturers participate voluntarily.
    Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and 
    multifunction devices. Energy Star standards and logos are internationally uniform.
    Recycling
    Please recycle or dispose of packaging materials for this product in 
    an environmentally responsible manner.
    User Information on Electrical & Electronic Equipment
    Users in the EU, Switzerland and Norway
    Our Products contain high quality components and are designed to facilitate recycling.
    Our products or product packaging are marked with the symbol below.
    The symbol indicates that the product must not be treated as municipal 
    waste. It must be disposed of separately via the appropriate return and 
    collection systems available. By following these instructions you ensure 
    that this product is treated correctly and help to reduce potential impacts 
    on the environment and human health, which could otherwise result from 
    inappropriate handling. Recycling of products helps to conserve natural 
    resources and protect the environment. For more detailed information on 
    collection and recycling systems for this product, please contact the shop 
    where you purchased it, your local dealer or sales/service representatives.
    All Other Users
    If you wish to discard this product, please contact your local authorities, the shop where 
    you bought this product, your local dealer or sales/service representatives.
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    							iii
    Laser Safety:
    Caution:
    Use of controls or adjustment or performance of procedures other than those specified 
    in this manual might result in hazardous radiation exposure.
    For Users in Europe
    This machine is considered class 1 laser device, safe for office/ EDP use. The machine 
    contains two AlGaAs laser diodes, 6.2 milliwatt, 770 - 795 nanometer wavelength for 
    each emitter.
    Direct (or indirect reflected) eye contact with the laser beam might cause serious eye 
    damage. Safety precautions and interlock mechanisms have been designed to prevent 
    any possible laser beam exposure to the operator. 
    The following label is attached on rear side of the printer. 
    For Users in the United States of America
    CDRH Regulations
    This equipment complies with requirements of 21 CRF subchapter J for class 1 laser 
    products. This equipment contains two AlGaAs laser diodes, 6.2 milliwatt, 770 - 795 
    nanometer wavelength for each emitter. This equipment does not emit hazardous light, 
    since the beam is totally enclosed during all customer modes of operation and 
    maintenance.
    Note to users in the United States of America
    Note:
    This equipment has been tested and found to comply with the limits for a Class B digital 
    device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
    reasonable protection against harmful interference in a residential installation. This 
    equipment generates, uses and can radiate radio frequency energy and, if not installed 
    and used in accordance with the instructions, may cause harmful interference to radio 
    communications. However, there is no guarantee that interference will not occur in a 
    particular installation. If this equipment does cause harmful interference to radio or 
    television reception, which can be determined by turning the equipment off and on, the 
    user is encouraged to try to correct the interference by one more of the following 
    measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the 
    receiver is connected.
    • Consult the dealer or an experienced radio /TV technician for help.
    Caution
    Changes or modifications not expressly approved by the party responsible for 
    compliance could void the users authority to operate the equipment.
    Declaration of Conformity
    This device complies with Part 15 of the FCC Rules.
    Operation is subject to the following two conditions:
    1.  This device may not cause harmful interference, and
    2. this device must accept any interference received,
    including interference that may cause undesired operation.
    Responsible party: Ricoh Americas Corporation
    Address: 5 Dedrick Place, West Caldwell, NJ 07006
    Telephone number: 973-882-2000
    Product Name: Laser Printer
    Model Number: SP 3300DN/SP 3300D
    Notes for Users
    LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED 
    OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
    Note to users in Canada
    Note:
    This Class B digital apparatus complies with Canadian ICES- 003.
    Remarque concernant les utilisateurs au Canada
    Avertissement
    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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    							1.1   
    1 Introduction
    Congratulations on the purchase of your printer!
    This chapter includes:
    • Special features
    • Printer overview
    • Control panel overview
    • Understanding the LEDs
    • Finding more information
    • Setting up the hardware
    • Altitude adjustment
    • Changing the font setting
    Special features
    Your new printer is equipped with several special features that improve 
    the print quality. You can:
    Print with excellent quality and high speed
    • You can print up to 1200 x 1200 dpi effective 
    output. See the Software Section.
    • Your printer prints A4-sized paper at up to 28 ppm
    a 
    and letter-sized paper at up to 30 ppm. For duplex 
    printing, your printer prints A4-sized paper at up to 
    14 ipm
    b and letter-sized paper at up to 14.5 ipm.
    Handle paper flexibly
    • Manual tray supports one sheet of envelopes, 
    labels, transparencies, custom-sized materials, 
    postcards and heavy paper.
    • Standard 250-sheet tray supports plain paper.
    • 150-sheet output tray supports convenient access.
    Create professional documents
    •Print Watermarks. You can customize your 
    documents with words, such as “Confidential”. See 
    the Software Section.
    •Print Booklets. This feature enables you to easily 
    print a document to create a book. Once printed, all 
    you have to do is fold and staple the pages. See 
    the Software Section.
    •Print Posters. The text and pictures of each page 
    of your document are magnified and printed across 
    the sheet of paper and can then be taped together 
    to form a poster. See the Software Section.
    Save time and money
    • Your printer allows you to use toner save mode to 
    save toner. See the Software Section.
    • You can print on both sides of the paper to save 
    paper. See the Software Section.
    • You can print multiple pages on a single sheet of 
    paper to save paper. See the Software Section.
    • You can use preprinted forms and letterhead with 
    plain paper. See the Software Section.
    • Your printer automatically conserves electricity 
    by substantially reducing power consumption when 
    not in use.
    Expand the printer capacity
    • Your printer has 32 MB of memory which can be 
    expanded to 160 MB. See page 10.1. 
    • You can add a 250-sheet optional tray 2 to your 
    printer. This tray lets you add paper to the printer 
    less often.
    * Zoran IPS Emulation compatible with PostScript 3
    • © Copyright 1995-2005, Zoran Corporation. 
    All rights reserved. Zoran, the Zoran logo,       
    IPS/PS3 and OneImage are trademarks of 
    Zoran Corporation.
    * 136 PS3 fonts
    • Contains UFST and MicroType from Monotype Imaging Inc.
    Print in various environments
    •  You can print in Windows 2000/XP/Vista and 
    Windows Server 2003.
    •  Your printer is compatible with Macintosh.
    •  Your printer comes with USB interfaces. 
    a. pages per minute
    b. images per minute
    12
    34
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    							1.2   
    Machine features
    The table below shows a general overview of features supported by your 
    printer.
    (I: Installed, NA: Not Available)
    FeaturesSP 3300DSP 3300DN
    USB 2.0
    (USB 2.0: Hi-Speed USB 2.0)II
    Network Interface
    (Ethernet 10/100 Base TX)NA I
    PCL EmulationII
    PostScript EmulationII
    Duplex printinga
    a. Printing on both sides of paper.
    II
    Printer overview
    Front view
    1
    output tray6
    tray 1
    2
    control panel7
    optional tray 2 
    3
    control board cover8
    paper level indicator
    4
    front cover9
    output support
    5
    manual tray10
    manual tray paper width 
    guides
    * SP 3300DN is shown in the above figure. 
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    							1.3   
    Rear view
    Control panel overview
    1
    network porta
    a. SP 3300DN only.
    4
    duplex unit
    2
    USB port5
    power receptacle
    3
    optional tray 2 cable 
    connector6
    power switch
    1
    Alert: Indicates the status of your printer. See page 9.5.
    2
    Online: Indicates the status of your printer. See page 9.5.
    3
    Cancel: Prints a demo page or configuration page. 
    Cancels the print job. 
    Makes the printer pick up the print media.
    * SP 3300DN is shown in the above figure. 
    Understanding the LEDs
    LEDStatusDescription
    Alert Red On • The cover is open. Close the 
    cover.
    • There is no paper in the tray. 
    Load paper in the tray.
    • The printer has stopped printing 
    due to a major error.
    • The toner cartridge is not 
    installed. Install the toner 
    cartridge.
    • Your system has some 
    problems. If this problem occurs, 
    contact your service 
    representative. 
    • The toner cartridge is totally 
    exhausted. Remove the old 
    toner cartridge and install a new 
    one. See page 8.4.
    Blinking • A minor error is occurring and 
    the printer is waiting for the error 
    to be cleared. When the problem 
    is cleared, the printer resumes 
    printing. 
    • The toner cartridge is low or 
    empty. Order a new toner 
    cartridge. You can temporarily 
    improve print quality by 
    redistributing the toner. See 
    page 8.3. To check the 
    remaining toner, see Web 
    Image Monitor or print 
    Configuration page. See page 
    2.2 in the Network Printer Users 
    Guide or page 8.5 in the Users 
    Guide, respectively.
    Orange On • A paper jam has occurred. To 
    solve the problem, see page 9.1.
    Online Green On • The printer is in power save 
    mode.
    • The printer is on-line and can 
    receive data from the computer.
    Blinking • Blinks slowly indicates that the 
    printer is receiving data from the 
    computer.
    • Blinks quickly indicates that the 
    printer is printing data.
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