Panasonic Multi-Function Printer Kx Mb2060 Kx Mb2061 Operating Instructions

DisplayCause & Solution“FAX IN MEMORY ”RThe unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see
page 138.
R If the PC fax setting (feature #442 on page 86) is set to  “ALWAYS ”,
– check the connection between the computer and the unit.
– check that the computer is turned ON.
R If the fax preview mode (feature #448 on page 66) is set to  “ON ”,
– view, print or save the received fax documents using the web browser on the...

DisplayCause & Solution“REMOVE PAPER IN INPUT
TRAY #2 ”RThe recording paper is installed in the manual input tray when trying to
receive faxes or print reports. Remove the recording paper from manual
input tray.“ REPLACE DRUM CHANGE
SUPPLIES ”RThe drum cartridge ’s service life is finished. Replace the drum cartridge and
the toner cartridge immediately.“ RX MEMORY FULL ”RThe memory is full of received documents due to a lack of recording paper
or a recording paper jam. Load paper (page 16) or remove the...

DisplayCause & Solution“Requires subscription
to Caller ID. ”RYou must subscribe to a Caller ID service. Once you receive caller
information after subscribing to a Caller ID service, this message will not be
displayed.“ Use rechargeable
battery. ”RA wrong type of battery such as Alkaline or Manganese was inserted. Use
only the rechargeable Ni-MH battery noted on page 7.For assistance, please visit http://www.panasonic.com/help11314. Help 

14.3 When a function does not work
If you still have difficulties after following the instructions in this section, reset the unit. Turn the power OFF the base
unit, and then turn the power ON of the base unit. Remove the batteries from the cordless handset (KX-MB2060
optional), and then insert the batteries into the cordless handset again.
14.3.1 General
ProblemCause & SolutionThe unit does not work.R Check the connections (page 21, 32).
R Make sure that the cordless handset’s battery is installed...

ProblemCause & SolutionI cannot find the unit in the
[Target Device] or [Device
Select] dialog box when
operating the following
functions.
– Scanning
– Remote Control
– PC FAX
– Device MonitorRThe printer driver has not been installed. Install it on your computer
(page 31).I forgot the password for
feature programming via
remote operation.R You may have changed the feature programming password. If you do not
remember it, assign a new password using feature #155 (page 79). When
required to enter the...

ProblemCause & SolutionColored and gray objects are
printed in black instead of
grayscale when printing from
Microsoft PowerPoint or
other applications.R Select  [Color]  or remove the check next to  [Grayscale] in the print dialog
so that colored or gray objects will be printed in grayscale properly.When using the unit as a
printer, the printing result is
distorted.R Your unit is connected to the computer by USB. After canceling printing
using your computer, you must wait for 60 seconds before...

ProblemCause & SolutionThe copied documents are
too dark and cannot be read.R You used a colored paper as a document. Change the contrast (page 42)
and make a lighter copy of the document, using  “TEXT ” resolution
(page 42).
14.3.5 Fax
ProblemCause & SolutionI cannot send documents.R The other party ’s fax machine is busy or has run out of recording paper. Try
again.
R The other party ’s machine is not a fax machine. Check with the other party.
R The other party’s fax machine failed to answer the fax...

ProblemCause & SolutionI cannot receive documents
automatically.R The receiving mode is set to TEL mode. Set to TAM/FAX mode (page 62)
or FAX ONLY mode (page 63).
R The time taken to answer the call is too long. Decrease the number of rings
before the unit answers a call (feature #210 on page 80).
R The greeting message is too long. Record a shorter message (page 69).
R Make sure that the Distinctive Ring of feature #430 is set properly
(page 68 ). If you do not subscribe to the Distinctive Ring service...

ProblemCause & SolutionI cannot make calls.RThe dialing mode setting may be wrong. Change the setting (feature #120
on page 24).
R The cordless handset is too far from the base unit. Move closer and try again
(KX-MB2060 optional).
R Another unit is in use. Wait and try again later.
R Answering machine is being used. Wait and try again later.The unit does not ring.RThe ringer volume is turned OFF. Adjust it (page 27).The other party complains
they only hear a fax tone and
cannot talk.R FAX ONLY mode is...

14.3.6 Caller IDProblemCause & SolutionCaller information is not
displayed.R You must subscribe to a Caller ID service. Contact your service provider/
telephone company for details.
R If your unit is connected to any additional telephone equipment such as a
Caller ID box or cordless telephone line jack, plug the unit directly into the
wall jack.
R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL
filter between the base unit and the telephone line jack. Contact your DSL/
ADSL provider for...