Panasonic Kx Tg2000 Operating Instructions Manual

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Chapter 4
Voice Mail System/Automated Attendant System/ Answering System
1While the handset is in the standby mode, press  .
•If the direct handset access mode is OFF (p. 57), enter the mailbox password
and press 
(#).
•If you have new messages, listen to all of them.
2Press (5).
•The current setting is displayed.
3To select ON, press (1). 
To select OFF, press 
(2).
4Press .
Auto attendant
Answer      :Off
1=On       2=Off
Setting the Handset Answer Mode 
If you are out of the office or unavailable...

62
Automated Attendant System
1While the handset is in the standby mode, press  .
•If the direct handset access mode is OFF (p. 57), enter the mailbox password
and press 
(#).
•If you have new messages, listen to all of them.
2Press (3).
•After the current message is played, 
“To change, press 1. To accept, press 2” is heard.
3Press (1).
•“Record greeting at the tone. To end recording, press
1” is heard.
4After the tone, talk clearly. To end, press (1).
•If the elapsed recording time exceeds 2 minutes,...

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Voice Mail System/Automated Attendant System/ Answering System
Call Transfer Status
When a caller specifies an extension by pressing the extension number ((1)
to (8)) followed by (#), the call is connected to that extension, and the
extension can take the call. If the extension user is on another call or does
not answer, a list of options (Incomplete Call Handling Menu) is announced
to guide the caller. If the handset answer mode is ON (p. 61), the caller can
leave a message in the mailbox....

64
Automated Attendant System
“Sorry, this line is busy” “Calling the operator. Please wait a moment” 
The Incomplete Call Handling Menu
is announced up to 3 times;
“To leave a message, press 1.
To call another extension, press 2.”
Call Operator Status
When a caller specifies the operator by pressing (0)and (#), the call is
connected to the operator. If the operator is on another call or does not
answer, a list of options (Incomplete Call Handling Menu) is announced to
guide the caller. The caller can...

65
Answering System
Chapter 4
Voice Mail System/Automated Attendant System/ Answering System
Number of rings
:Toll saver
∨∧
H=Set
Setting the Answering System 
The Answering System allows the unit to answer calls with a greeting
message. Callers can leave a message in the general delivery mailbox.
You can assign this system to either line. Select the number of times the unit
rings before the Answering System answers a call, from “2” to “7” or “Toll
saver”* (factory preset). You can record up to 5...

66
Answering System
1Press the line’s (ANSWER!ON)button.
•The ANSWER ON indicator lights.
•The current setting is displayed.
2Press Hwithin 10 seconds.
3While “Auto answering” is at the
arrow, 
press H.
4Select the number of rings, “2” to “7” or
“Toll saver”
*(p. 65), by pressing
or and press H.
5Select “Greeting1” by pressing  or
, and 
press H.
•If the message has not been stored,
“(none)” is displayed.
•Each time you press  , the display
changes from “Greeting1” through
“Greeting5”.
6Press Hto start...

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Chapter 4
Voice Mail System/Automated Attendant System/ Answering SystemTo select/change the recorded message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON)button to
turn it off.
1. Press 
the line’s 
(ANSWER!ON)button, and press Hwithin 10 seconds.
2. While “Auto answering” is at the arrow, press H. 
3. Select the number of rings, “2” to “7” or “Toll saver”* (p. 65), by
pressing  or  , and press H.
•You can go back to the previous display by pressing I.
4. Select “Greeting1” through...

68
Listening to Messages with the Base Unit
If the  (VOICE MAIL) button flashes, new messages have been
received in the general delivery mailbox.
The base unit user (operator) will be responsible for handling the following
aspects of the general delivery mailbox:
—checking the mailbox for messages and transferring them to the
appropriate mailboxes.
—erasing unnecessary messages to lengthen remaining recording time for
new messages.
During playback the  (VOICE MAIL) button lights.
Listening to only new...

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Voice Mail System/Automated Attendant System/ Answering System
For Caller ID service users(p. 40)
During playback, the display shows the
name and/or number of the caller whose
message is being played.
To call back the displayed number:
During playback, lift the handset or press 
(DIGITAL!SP-PHONE).
•You can press a line button instead of pressing (DIGITAL!SP-PHONE).
•The unit stops playback and automatically dials the displayed phone number.
JACK SMITH
1-234-567-8901
---Message  3---
During...

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Listening to Messages with the Base Unit
Erasing a Message
The base unit display shows the remaining recording time if it is less than
10 minutes or the number of messages which can still be recorded is less
than 10. 
If the time or number is 0, “Message full” will flash on the display. New
messages cannot be recorded.
Erase unnecessary messages. We recommend you erase unnecessary
messages after each playback, and regularly check the remaining
recording time and the number of messages (p. 76).
While...