Panasonic Kx Tg2000 Operating Instructions Manual

91
RESET Button
Chapter 5 Useful Information
If the unit does not work, press (RESET)on the bottom of the base unit with
a pointed object, such as a pen.
•After pressing (RESET), the adjusted date/time will be erased. Readjust the
date/time (p. 20).
RESETR
ES
ET
RESET Button
Adding Another Phone
If the backup battery has been discharged during a power failure, the unit
will not work. If required, you can connect a standard telephone on the
same line using the Panasonic T-adaptor KX-J66.
To order, call...

92
Cause & Remedy
The cordless handset has lost communication
with the base unit. Walk closer to the base unit,
and try again.
The handset battery needs to be charged.
Recharge the battery by placing it on the
charger.
If more than one handset or the base unit and
a handset are in use:
– you may not be able to program certain
function items, such as “Set password” or
“Pager on/off”,
– you may not be able to make an external or
internal call, or
– you may not be able to listen to messages in
your...

93
Chapter 5 Useful Information
Display message
Message full
(base unit only)
Call restriction
Please set 
pager number
Incorrect PIN.
Try again.
No registered
handset 
(base unit
only)
Not available. 
Please 
deregister HS
(cordless handset only)
Error!!
(cordless handset only)
Please enter 
another password
Invalid.
Please register
to the base unit
(cordless handset only)
Cause & Remedy
The remaining recording time or the number of
messages which can still be recorded is 0.
Erase unnecessary messages...

94
Error Messages
Voice message
“Sorry, there is no
space for recording”
“Incorrect entry”
“This is your
mailbox”
“Sorry, this 
mailbox is in use”
“Sorry, this number
is not assigned”
Cause & Remedy
The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (p. 70, 73, 80).
An invalid extension number was entered when
transferring or delivering a message. Make sure
that the handset is registered to the base unit 
(p. 19, 53).
You entered your own...

95
Chapter 5 Useful Information
Before Requesting Help
With the base unit
Problem
The unit does not work.
The unit does not ring.
The line indicators do not
work properly.
You cannot dial.
You cannot program
function items, such as the
dialing mode.
You cannot make a call
even if there is a free line.
You cannot page a
cordless handset.
You cannot store a name
and phone number in the
directory.
Remedy
•Check the settings (p. 12–17).
•Press 
(RESET)on the bottom of the base
unit with a pointed object,...

96
Before Requesting Help
Problem
While programming or
searching, the unit starts to
ring and stops the
program/search.
The caller’s information is
not displayed. 
The display goes to the
standby mode while
viewing the Caller List or
directory.
When a second call is
received on the same line,
the unit does not display
the new caller’s
information.
You cannot redial the last
number dialed.
You cannot have a
conversation using the
headset.
The BATTERY indicator
light does not go out after
the battery has...

97
Chapter 5 Useful Information
With the cordless handset
Problem
The unit does not work.
“No link to base.
Walk closer to 
base & try again” is
displayed and an alarm
tone sounds.
Static, sound cuts in/out,
fades. Interference from
other electrical units.
The unit does not ring.
You cannot dial.
The display is blank.
You cannot program
function items, such as the
line selection.
Remedy
•Charge the battery fully (p. 16).
•Clean the charge contacts and charge
again (p. 17).
•Install the battery properly...

98
Before Requesting Help
Problem
You cannot make a call
even if there is a free line.
You cannot page another
cordless handset or the
base unit.
You cannot store a name
and phone number in the
directory.
While programming or
searching, the unit starts to
ring and stops the
program/search.
The caller’s information is
not displayed. 
The display goes to the
standby mode while
viewing the Caller List or
directory.
You cannot register the
cordless handset at the
base unit.
Remedy
•If 2 other handsets or the...

99
Chapter 5 Useful Information
Remedy
•If another call is received on the same line
while;
– 
the Automated Attendant System or
Answering System is responding to a call,
or
– a call is placed on hold,
the caller information will not be displayed.
•The line mode selection is incorrect. See
page 55.
•If the last number dialed was more than 32
digits long, the number will not be redialed.
•Access numbers entered after pressing
(TONE)will not be included when redialing.
•The 
(REDIAL)button also functions...

100
Before Requesting Help
Voice Mail System/Automated Attendant System/
Answering System
Problem
The Automated Attendant
System or Answering
System is on, but incoming
messages are not
recorded.
“Message full” flashes
on the base unit display,
and no new messages are
recorded.
You cannot access your
mailbox by pressing  .
You cannot access a
mailbox from a touch tone
phone.
While recording a greeting
message, the unit starts to
ring and stops recording.
Remedy
•The remaining recording time or the
number...