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Panasonic Kx Tda100 User Manual

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Page 81

1.7 Extension Settings
User Manual 81
To show either the number assigned to the CO line or your extension
1.7.5 Calling Line Identification Restriction (CLIR)
When making an outside call, you can select whether the called party can see your telephone number 
or not.
To show/prevent
If you use the G-DN button to make a call to the other party, the telephone number 
assigned to the G-DN will be used.
You can change the mode by pressing a preset CLIR button while on-hook. 
The CLIR button light shows the...

Page 82

1.7 Extension Settings
82 User Manual
1.7.6 Executive Busy Override Deny
1.7.7 Background Music (BGM)
To select and set/cancel
1.7.8 Data Line Security
You can protect the line against audible notification tones, such as a call waiting tone during a 
conversation. Set this feature if your extension has a data communication device, such as a computer 
or fax machine connected to ensure secure data transmission.Some extensions may be prohibited from performing this feature.
You can listen to the...

Page 83

1.7 Extension Settings
User Manual 83
To set/cancel
1.7.9 Time Service
You can check the current status of the Time Service on the 
display.
The Time Service (Day/Night/Lunch/Break) button light always shows the current status 
as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
Any extension user except the managers can check the current status by pressing the 
Time Service (Day/Night/Lunch/Break) button.
Customizing Your Phone
3.1.3...

Page 84

1.7 Extension Settings
84 User Manual
1.7.10 Paralleled Telephone
1.7.11 Wireless XDP Parallel Mode
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.
To set
To cancel
A digital proprietary telephone extension user can choose whether the single 
line telephone connected in parallel will ring or not, when an incoming call is 
received.
(Default: Ring)
Even if No ring is selected, calls can be made and answered on the single...

Page 85

1.7 Extension Settings
User Manual 85
1.7.12 Extension Feature Clear
You can reset the settings of the following features on your extension to the default settings with one 
operation.
This feature is also known as Station Program Clear.
* These features may not be reset depending on the system programming.Some wired telephones are prohibited from using this feature.
If you go off-hook while your paralleled telephone is in use, the call will switch over to 
you.
Features Default Setting
Hot Line*Off...

Page 86

1.8 Call Center
86 User Manual
1.8 Call Center
1.8.1 Log-in/Log-out, Wrap-up
To set Log-in/Log-out
You can control your status in an incoming call 
distribution group. When in the Log-out mode, 
incoming calls to the group will not ring at your 
extension. When you return, calls will again ring at 
your extension. (Default: Log-in) 
Even if your extension is logged-in, you can have a 
specified time period (wrap-up time) when you will not 
receive calls after completing a previous call. This 
time can be...

Page 87

1.8 Call Center
User Manual 87
To enter/leave the Not Ready mode
To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready 
mode)
While on-hook
PT/PS
Press Log-in/Log-out.
(Log-in/Log-out)
Specified
OR
All
ICD Group
extension no.
Enter ICD Group extension 
number or     .
ICD Group: Incoming Call Distribution Group
While on-hook
PT/PS
Press Log-in/Log-out of a Specified Group.
(Log-in/Log-out
of a Specified Group)
PT/SLT/PS
On-hook. Off-hook.
537
Not Ready
Ready1
0
OR
Enter...

Page 88

1.8 Call Center
88 User Manual
1.8.2 Incoming Call Distribution Group Monitor
— Monitoring the Status of Waiting Calls
— Monitoring and Changing the Log-in/Log-out Status of Extensions
The extension assigned as a Supervisor extension can monitor and control the status of other 
extensions in an incoming call distribution group. It should have a PT with 6-line display. The display 
and DSS buttons show as follows:* The status will be as follows:
Ready  Not Ready
Not Ready   Ready 
Wrap-up   Not Ready...

Page 89

1.8 Call Center
User Manual 89
 Monitoring the Status of Waiting Calls
The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If an 
incoming call distribution group has an overflowed call, the display shows the status automatically.
The following information is displayed.

The current date/time
The ICD Group extension number/name
The number of waiting calls
The longest waiting time

The date/time when cleared at last time
The total number of received calls...

Page 90

1.8 Call Center
90 User Manual
 Monitoring and Changing the Log-in/Log-out Status of 
Extensions
The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution 
group members by the DSS button light. It can also change their Log-in/Log-out status if needed.
To monitor
To change the Log-in /Log-out mode
1.8.3 Manual Queue Redirection
When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are 
put in a waiting queue....
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