Panasonic Kx-Td500 Features Guide

132 Features Guide
E(U)Features Guide
(2) Types of calls which come in on a UCD Group
FDN (Floating Directory Number) for UCD Group can be assigned or dialed as a destination
of the following calls:
Outside calls DIL 1:1, DISA, DID, IRNA, Transfer, TIE
Intercom calls Intercom, Transfer
Outside Calls
CO TIE
Intercom Calls
UCD Group
Ext.Ext.Ext.Ext.Ext.
KX-TD500 System
DIL1:N
Group
Ring
Group
Phantom
Extensions
DIL1:1
DISA
DID
Transfer/IRNATransfer Transfer 

Features Guide 133
Features GuideE(U)
(3) What if all extensions in a UCD Group are busy or logged out?
All Busy/All Logout
Waiting Queue
Time Table procedureWaiting Queue
IRNA
Checking the status of
Overflow destination
Overflow
Overflow destinationWaiting QueueWaiting Queue
IRNA
Case B (once-answered calls)
The call 
continues to ring.The call will be compulsorily
disconnected 60 seconds later.
Outside calls 
(including transferred calls)Intercom calls 
(including transferred calls)
Time Table is...

134 Features Guide
E(U)Features Guide
Note:The first command in each table is set to Ò1TÓ by default.
(4)  UCD Time Table
If all extensions in a UCD group are busy, the incoming CO calls will be handled by the
UCD Time Table procedure.
Up to 32 UCD Time Tables, max. 16 steps for each, can be assigned by System
Programming. 
The following commands are provided to make up a UCD Time Table procedure.
Command list and functions
Example of UCD Time Table Assignment
UCD : UCD Group Number (1 Ð 128)
FDN :...

Features Guide 135
Features GuideE(U)
Procedure Assignment Example
UCD Time Table procedure can be assigned
as follows:
(Example 1)
S1 ®4T®2T®S2 ®TR
(1) (2) (3) (4)
UCD Group
(1) The caller hears OGM1, if available. 
(Sample OGM 1)
Sorry, all lines are busy. 
Please wait a moment.
¥ What if OGM1 is busy?
The caller first hears ringback tone and
then will hear OGM1 as soon as it
becomes available (Go to Step 2).
¥ 
What if OGM1 is OUS (Out-of-Service)?
Step (1) will be skipped (Go to Step
2).
(2) The...

136 Features Guide
E(U)Features Guide
(2) The caller is transferred to the Overflow
destination.
(Example 4)
®S1 ®2T®S4 ®2T®TR
(1) (2) (3) (4) (5)
(1) The caller hears OGM1, if available.
(Sample OGM 1)
Sorry, all lines are busy. 
Please wait a moment.
¥ What if OGM1 is busy?
The caller first hears ringback tone and
then will hear OGM1 as soon as it
becomes available (Go to Step 2).
¥ 
What if OGM1 is OUS (Out-of-Service)?
Step (1) will be skipped (Go to Step
2).
(2) The caller is put in the waiting...

Features Guide 137
Features GuideE(U)
Programming References
System Programming................................Installation Manual, Section 4
4.2.2  System - Numbering Plan
Ñ (58) Login/Logout
Ñ (75) UCD Monitor Mode
4.2.4  System - System Timer
Ñ Intercept Time (3-48 rings)
4.2.7  System - System Option
Ñ (1) Sound source during transfer
4.3.2  Group - Extension Group
Ñ FDN
Ñ Group Type
Ñ Tenant No.
Ñ Overflow Setting
Destination, Day/Night
Ñ FWD/DND mode
Ñ UCD Setting
Time Table No.
FWD No Answer
Auto...

138 Features Guide
E(V)Features Guide
Extension Group Ñ Voice Mail (VM) Group
DescriptionThis is one of seven incoming call services assignable on an
Extension group basis.
If a Voice Processing System is integrated with your KX-TD500
system (VPS Integration), we recommend to group multiple VM
extensions together as a VM Group.
This ensures that callers who need VM service can surely access it.
Within a group, an incoming call hunts for an idle VM extension in
a circular way.
VM Group can be made up by...

Features GuideE
Features Guide 139
External Feature Access
DescriptionAllows the extension user to have access to the features of a host
PBX, Centrex or Central Office, such as Call Waiting, etc.  This is
performed by putting the current party on hold and sending a flash
signal to the other end during an outside call.
Conditions¥FLASH Button Operation
Pressing the FLASH button on a PT results in either sending Flash sig-
nal or disconnecting the current call.
This is determined by System Programming...

EFeatures Guide
140 Features Guide
External Modem Control
DescriptionThe system supports an external modem (see Note 1) plugged into
the RS-232C Port 1.  The system communicates with the remote
terminal at data rate of up to 19,200 bps and enables remote sys-
tem maintenance through an external modem. A pre-assigned AT
Command (see Note 2) can be sent to an external modem automat-
ically when it is plugged into the RS-232C port 1.  The extension
user is also allowed to control the external modem by...

Features GuideE
Features Guide 141
¥ The connection chart for the external modem (25-pin) is as follows:
¥ EIA (RS-232) parameters of the EIA/remote programming software
should be the same as the PBX.  When you use 9600 bps, we recom-
mend the combination of Ò8Ó Word Length, ÒNoneÓ Parity and Ò1Ó
Stop Bit.  
¥ An AT Command (for initialization, enabling Automatic Answer, etc.)
can only be programmed by EIA/remote programming software.  The
default is ÒAT&F0Q0E0V1S0=1X0&D0.Ó
¥ For more information about...