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Panasonic Kx Ta824 Feature Manual

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Page 51

1.1 General Features
Feature Manual 51
Operating Manual References
1.3.32 Conference, Unattended
3.1.3 Flexible Button Assignment—Conference button
1.1.35 Confirmation Tone
Description
At the end of a feature operation, the PBX confirms the success of the operation by sending a confirmation 
tone to the extension user.
Conditions
 It is possible to eliminate confirmation tone 3 (except for Call Hold Retrieve with the Feature Number) 
through system programming (  [117] Call Pickup Tone, [105] Conference...

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1.1 General Features
52 Feature Manual
1.1.36 Consultation Hold
Description
When an extension user is on a call and performs Call Transfer (  1.1.25 Call Transfer—To Extension, 
1.1.26 Call Transfer—To Outside (CO) Line), Call Splitting (  1.1.24 Call Splitting), or tries to establish a 
conference call (  1.1.33 Conference, 1.1.34 Conference, Unattended), the call is automatically placed on 
consultation hold. When the operation is completed or canceled, the consultation hold is released.
Feature Manual...

Page 53

1.1 General Features
Feature Manual 53
Feature Manual References
2.2.1 Tones/Ring Tones
1.1.39 Dial Type Selection
Description
The dialing mode can be selected for each outside (CO) line through system programming (  [401] Dial 
Mode) regardless of the originating extension (dependent on the contract with the telephone company).Type Description
Tone 1A normal dial tone is heard when none of the features listed for dial tones 2 
through 5 have been set.
Tone 2Heard when any of the following features is...

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1.1 General Features
54 Feature Manual
Conditions
Automatic Configuration for Outside (CO) Line Type
The dialing mode of connected outside (CO) lines is automatically assigned after restarting the PBX 
using the System Clear Switch or through system programming (  [999] System Data Clear). No 
system programming in [401] Dial Mode and [402] Pulse Speed is required unless the dialing mode of 
the connected outside (CO) lines is Call Blocking. If your telephone company can receive both DTMF 
and Pulse...

Page 55

1.1 General Features
Feature Manual 55
In this example:
If an outside (CO) line call is received on outside (CO) line 1:
a)In day mode: Direct In Line (DIL) distribution is assigned. The call is routed to its DIL destination, 
extension 101.
b)In lunch/night mode: DIL distribution is assigned. The call is routed to its DIL destination, extension 
102.
Conditions
 To use this feature, DIL must be selected as the distribution method for the desired outside (CO) line 
port. When Normal is selected, an...

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1.1 General Features
56 Feature Manual
1.1.41 Direct Inward System Access (DISA)
Description
Direct Inward System Access (DISA) allows outside callers to be connected to their desired PBX 
destinations without the use of the operator. Callers can listen to a DISA outgoing message (OGM) 
instructing them as to which numbers to dial to be connected to the person or department they would like 
to speak with. DISA can also give PBX users access to PBX features, such as making outside (CO) line 
calls, when...

Page 57

1.1 General Features
Feature Manual 57
[Programming Example: 1-level (DISA) AA Table] 
In order for a caller to be able to access Mike Smith (extension 102) using 1-level (DISA) AA, program as 
follows:
[Programming Example: 3-level AA Table] 
In order for a caller to be able to access Mike Smith of the Software Support Team (extension 102) using 3-
level AA, program as follows:Outside (CO) Line No.Distribution method*
1
Day Lunch Night
1, 2 DISA OGM1 DISA OGM1 DISA OGM1
3–8 Normal Normal Normal
DISA AA...

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1.1 General Features
58 Feature Manual
In this example:
1)After or while listening to the AA first-level DISA OGM (e.g., Press 1 to speak to Sales. Press 2 to 
speak to Service. Press 3 to speak to Support.), caller dials a DISA AA number, 3, as directed 
by the DISA OGM.
2)Next, the AA second-level DISA OGM (e.g., Press 1 to speak to Hardware Team. Press 2 to speak 
to Software Team.) directs the caller to dial another DISA AA number. The caller dials 2. 
3)Finally, the AA third-level DISA OGM (e.g.,...

Page 59

1.1 General Features
Feature Manual 59
DISA Busy Mode
If the destination of a DISA call is busy, the call will be redirected to an idle extension (  [100] Hunting 
Group Set) in the destinations idle extension hunting group (  1.1.67 Idle Extension Hunting). If no 
extension in the group is available, or if the destination of the DISA call is not a member of an idle extension 
hunting group, the call will be handled in one of the following ways, according to system programming (  
[506] DISA Busy Mode):...

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1.1 General Features
60 Feature Manual
 Permitted
Outside-to-Outside (CO-to-CO) Line Calls through DISA
DISA callers can use DISA to make outside (CO) line calls when allowed by the DISA security mode. 
If a call between 2 outside parties is established via DISA, the length of the call can be limited to a 
preprogrammed duration (  [205] CO-to-CO Line Call Duration). A timer will activate when the call is 
connected, and a warning tone will be heard 15 seconds before the timer expires. When the timer...
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